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The Westfield Inn, BW Signature Collection

2.5 star property

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Photo gallery for The Westfield Inn, BW Signature Collection

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave
Deep-soaking bathtub, hydromassage showerhead, free toiletries
Exterior
Free daily continental breakfast
In-room safe, iron/ironing board, free WiFi, bed sheets

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Laundry
  • Housekeeping
  • Air conditioning
  • Parking included
  • Free WiFi

Explore the area

Map
435 North Avenue W, Westfield, NJ, 07090
  • Kean University
    ‪14 min drive‬
  • Mall at Short Hills
    ‪16 min drive‬
  • The Mills at Jersey Gardens
    ‪19 min drive‬
  • Newark Liberty Intl. Airport (EWR)
    ‪26 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Walk-in Shower)

In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Walk-in Shower)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed)

Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed)

Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed)

  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Kitchenette

In-room safe, iron/ironing board, free WiFi, bed sheets

Suite, 2 Queen Beds, Non Smoking, Kitchenette

  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

The Westfield Inn, BW Signature Collection

Hotel in Westfield with free breakfast and a 24-hour business center
Along with a restaurant, this smoke-free hotel has a 24-hour business center and a business center. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include conference space, dry cleaning, and laundry facilities.
The Westfield Inn, BW Signature Collection offers 41 accommodations with safes and coffee/tea makers. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers with deep soaking bathtubs and hydromassage showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. 42-inch flat-screen televisions come with premium cable channels. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at The Westfield Inn, BW Signature Collection. During your stay, you'll be close to Shackamaxon Country Club. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self parking
  • Enjoy a bite to eat at Chez Catherine, a fine-dining restaurant that serves French cuisine
  • Amenities include free lobby newspapers, a front-desk safe, and a 24-hour business center
  • Just a 5-minute drive from Shackamaxon Country Club and 6 minutes from Echo Lake Country Club
There's a restaurant on site. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center and a meeting room. Event space at this hotel measures 480 square feet (45 square meters) and includes conference space. The Westfield Inn, BW Signature Collection also features complimentary newspapers in the lobby, a fireplace in the lobby, and laundry facilities. Free self parking is available. A complete renovation of The Westfield Inn, BW Signature Collection was completed in November 2020.

This Westfield hotel is smoke free.

Guests are served free continental breakfast daily from 6:00 AM to 9:00 AM.
Chez Catherine - This fine-dining restaurant specializes in French cuisine and serves lunch and dinner.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM–9:00 AM
  • 1 restaurant

Restaurants on site

  • Chez Catherine

Family friendly

  • Laundry facilities
  • Microwave
  • Fridge

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (480 square feet)
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Lift door width (centimetres): 89
  • Visual alarms in hallways
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Fireplace in reception
  • Renovated entire property – November 2020
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets

Bathroom

  • Bath or shower
  • Deep-soaking bath
  • Free toiletries
  • Hairdryer
  • Hydromassage showerhead
  • Private bathroom
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Westfield
Best Western Westfield Inn
Westfield Best Western
Westfield Inn
Best Western Westfield Hotel Westfield
Best Western Westfield Inn
The Westfield Inn BW Signature Collection
The Westfield Inn, BW Signature Collection Hotel
The Westfield Inn, BW Signature Collection Westfield
The Westfield Inn, BW Signature Collection Hotel Westfield

The Westfield Inn, BW Signature Collection Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 295 out of 589 reviews
Rating 8 - Good. 181 out of 589 reviews
Rating 6 - Okay. 72 out of 589 reviews
Rating 4 - Poor. 28 out of 589 reviews
Rating 2 - Terrible. 13 out of 589 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice surprise for local stay
Clean and stylish, close to train station and plenty of restaurants. Furniture in the room was a bit impractical (no chair, but huge dresser and wine fridge?), but no big deal as we only stayed one night. Breakfast was fresh and quite good! Coffee in lobby is better than in breakfast room.
Stayed 1 night in Nov 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and clean
Very nice room size and very clean at common area and breakfast area.
Stayed 4 nights in Nov 2024

10/10 Excellent

Maryna

Liked: Staff & service, property conditions & facilities
Clean and comfy rooms, very friendly staff, and perfect location if you want to be able to walk out for a dinner or drinks.
Stayed 3 nights in Nov 2024

10/10 Excellent

Diane

Stayed 1 night in Nov 2024

6/10 Okay

Robin

The Room was dated, but was reasonably clean. The Phantom, the bathroom didn’t work.
Stayed 2 nights in Nov 2024

10/10 Excellent

Marina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
they offered a hot breakfast
Stayed 2 nights in Oct 2024

8/10 Good

laura

Stayed 1 night in Oct 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 1 night in Oct 2024

2/10 Terrible

Kaitlyn

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dumpster fire that should be avoided.
This place is a dumpster fire. Walls are paper thin. The street traffic is so incredibly loud. It’s impossible to sleep & get rest due to all the noise. The front desk person Renata is unprofessional, nasty & aggressive. When we went down to ask why our key wasn’t working she accused us of not rechecking in for our stay. Why would we recheck in the hotel mid stay? Makes absolutely zero sense. Worst part was getting stuck for 45 minutes in their elevator that should be condemned. Front desk person called the elevator company not the fire department which was two doors down to get us out. We had to call 911 to get assistance. Absolutely no apology or effort to help adults struggling to breath in a cramped space. They would rather save money than address an emergency situation properly. This place is a disgrace.
Stayed 2 nights in Oct 2024

10/10 Excellent

Christie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cute and clean
Cute, clean right near all the shopping and restaurants in Westfield. The elevator is a little old/sus so we only used it for luggage otherwise took the stairs. Bedroom was a great size, bathroom also very large and nice. Would stay here again.
Stayed 1 night in Sep 2024

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Renata at the front desk was wonderful as were the rest of the staff! We will definitely be back!
Stayed 1 night in Oct 2024

2/10 Terrible

Christine

Disliked: Staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

pauline

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet spot
Stayed 1 night in Sep 2024

2/10 Terrible

Verified traveller

Disliked: Staff & service, room comfort
Think twice before maing a reservation via Expedia
The room on the second floor was noisy every step on the 3rd floor was heard as well as the nearby elevator and the ice machine. As i had asked a quiet room, i was upset. When i went back to thhe receptionist he told me he had other rooms but he was not allowed to move us because it was booked via expedia (hotels. Com). I told him i was willing to pay the difference in cash. He told me he can't. I was very upset and sfter looking i realized there is no way tl reach hotels.com
Stayed 1 night in Sep 2024

8/10 Good

Marjorie, WALTHAM

Business traveller
Liked: Cleanliness, property conditions & facilities
Parking for hotel very tight and very limited. Accomodates about 12 cars. When asked if there was additional parking, hotel attendant said no that it was the only parking. Suspect there was more but attendant didn't know or share.
Stayed 1 night in Sep 2024

4/10 Poor

Jeanette

Business traveller, Travelled with partner
I didn't like anything about this property. What hotel only has 1 handicap parking spot?
Stayed 1 night in Sep 2024

10/10 Excellent

Jenelle

Stayed 2 nights in Aug 2024

10/10 Excellent

james

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Leonard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

8/10 Good

Debbie K., Greer

Stayed 2 nights in Aug 2024

4/10 Poor

Cynthia

Travelled with group
I don’t usually write reviews but I was very disappointed with this hotel. I checked in to the hotel around 4pm. I washed my hands and found the sink was clogged. I reported the problem to the front desk but was told every room is like this. Well, my friend’s sink was draining fine. Later I learned that they don’t have a maintenance person on site. Adding to the poor ratings was the noise from people above my room. The movement they were making such as walking around created loud noises in late night and early morning and the floor was creaking too. It really disturbed my sleep.
Stayed 1 night in Sep 2024

6/10 Okay

Ann

Travelled with family
Disliked: Amenities
We drove over 6 hours for a funeral and it wasn’t easy to find. We didn’t know where to park,it’s not clear and the entrance had a restaurant attached, that was not open for food, for the 3 days we were there. we had to ask people next door, how to get in the hotel because its not clearly marked and you have to walk your heavy bags all the way around the building, in through the front entrance, to get to an elevator. That needs some attention. There was a horrible odor through the parking lot and all through the hotel. The hotel itself, was clean and the room nice but the refrigerator did not stay cold. It was set to 50 degrees and the odor of the rugs permeated everything. The bed was comfortable and the bathroom was spacious with a great shower and toiletries.
Stayed 2 nights in Sep 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Babs

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2024