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WestHouse New York

5.0 star property

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Photo gallery for WestHouse New York

Terrace/patio
Property entrance
Reception
Premium bedding, in-room safe, desk, blackout curtains
Deluxe Suite, 1 Bedroom

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
201 West 55th Street, New York, NY, 10019
  • Place, Broadway
    ‪2 min walk‬
  • Place, Central Park
    ‪5 min walk‬
  • Place, Times Square
    ‪8 min walk‬
  • Airport, New York, NY (JFK-John F. Kennedy Intl.)
    ‪34 min drive‬

Room options

View all photos for Luxury Room, 1 Queen Bed

Premium bedding, in-room safe, desk, blackout curtains

Luxury Room, 1 Queen Bed

9.4 out of 10
Exceptional
(14 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Luxury Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout curtains

Luxury Room, 1 King Bed

8.6 out of 10
Excellent
(43 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds

8.4 out of 10
Very good
(21 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Accessible

Deluxe Room, 1 King Bed, Accessible

Deluxe Room, 1 King Bed, Accessible

9.6 out of 10
Exceptional
(8 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom

Deluxe Suite, 1 Bedroom

Deluxe Suite, 1 Bedroom

9.2 out of 10
Wonderful
(5 reviews)
  • 52 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe King

Premium bedding, in-room safe, desk, blackout curtains

Deluxe King

8.2 out of 10
Very good
(21 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Room, 1 Queen Bed, Accessible

Luxury Room, 1 Queen Bed, Accessible

Luxury Room, 1 Queen Bed, Accessible

  • Sleeps 2
  • 1 Queen Bed

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About this property

WestHouse New York

Luxury hotel with free breakfast and a 24-hour health club
A 24-hour health club, a bar/lounge, and a snack bar/deli are available at this smoke-free hotel. Buffet breakfast is free. Additionally, a rooftop terrace, a 24-hour business center, and a coffee shop/cafe are onsite.
WestHouse New York offers 172 accommodations with safes and complimentary newspapers. Beds feature premium bedding. 46-inch LCD televisions come with premium digital channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

The free breakfast at WestHouse New York gets high marks from our customers. During your stay, you're just a quick walk from Broadway. Enjoy features like a 24-hour gym, a bar, and a coffee shop/cafe.
  • Free buffet breakfast served daily
  • Free WiFi
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym and bike rentals
  • Guests have great things to say about the breakfast and the helpful staff
  • Steps from Broadway and Carnegie Hall
  • Pets welcome for a fee (restrictions apply)
There's a coffee shop/cafe on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily.

Business amenities include a 24-hour business center, a meeting room, and limo/town car service. A 24-hour health club, a rooftop terrace, and a library are also featured at the luxury WestHouse New York. Parking is available for a fee.

This 5-star New York hotel is smoke free.

Guests are served free buffet breakfast daily from 7:30 AM to 10:30 AM.
The Terrace Lounge - This buffet restaurant serves breakfast only.

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • Limo/town car service
  • Parking on site (USD 45 per night)

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • The Terrace Lounge

Things to do

  • 24-hour health club
  • Bicycle rentals
  • Library

Family friendly

  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Meeting room

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 7 floors
  • Art Deco architecture
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 46-inch LCD TV with premium digital channels

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests should notify this property in advance of their anticipated arrival time.

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per pet, per stay
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 55 per person, per night
The resort fee includes:
  • Additional inclusions
  • Business center/computer access
  • Faxes
  • Fitness center access
  • In-room safe
  • Phone calls

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 45 per night
  • Pet fee: USD 150 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

WestHouse
WestHouse Hotel
WestHouse Hotel New York
WestHouse New York
WestHouse New York Hotel
WestHouse New York Hotel
WestHouse New York New York
WestHouse New York Hotel New York

WestHouse New York Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 538 out of 1001 reviews
Rating 8 - Good. 239 out of 1001 reviews
Rating 6 - Okay. 108 out of 1001 reviews
Rating 4 - Poor. 58 out of 1001 reviews
Rating 2 - Terrible. 58 out of 1001 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great base to discover New York
Stayed 7 nights in Sep 2025

10/10 Excellent

Rebecca

Stayed 4 nights in Sep 2025

10/10 Excellent

DHIRAJ, EDMONTON

Liked: Cleanliness, staff & service, property conditions & facilities
ITS GREAT PLACE
Stayed 1 night in Sep 2025

10/10 Excellent

jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Superb stay

We have stayed many times at this hotel over the years, and this time was the best! Perfect experience with great hotel staff and a really good vibe. A special shout out to Tarik who booked us in and to all the team covering the evening food and drink service - they were brilliant. Great location, excellent rooms and a really friendly personal service. Our favourite place to stay in NYC!
Stayed 4 nights in Aug 2025

2/10 Terrible

Jeffrey

Stayed 1 night in Aug 2025

10/10 Excellent

Heidi

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Aug 2025

8/10 Good

Courtney

Travelled with family
Liked: Staff & service, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful staff

Staff was great! Manager learned we were there for my wife’s 60th birthday and upgraded our room. Family had ordered champagne to be delivered and the hotel included some birthday treats as well.
Stayed 1 night in Aug 2025

10/10 Excellent

Veronica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the breakfast and early dinners. Everything was nice and delicious. I would definitely stay here again.
Stayed 6 nights in Jul 2025

10/10 Excellent

Selena

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2025

10/10 Excellent

Sara

Stayed 3 nights in Jul 2025

10/10 Excellent

Kimberly

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best hidden gem in nyc

I kind of don’t want to give the review this hotel is due bc it’s such a hidden gem, but this is my favorite hotel in Manhattan. The happy hour and breakfast are such a nice amenity and the room was lovely and clean and stylish. Such a treat to stay here!
Stayed 1 night in Jun 2025

10/10 Excellent

Preston

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location and staff

Great location and staff. Easy to navigate and friendly staff with breakfast and happy hour when staying in a certain grade of room
Stayed 4 nights in Jul 2025

10/10 Excellent

Robert

Stayed 1 night in Jul 2025

10/10 Excellent

Susan

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Excellent service and friendly staff. Loved the daily breakfast spread and happy hour snack options.
Stayed 4 nights in Jul 2025

10/10 Excellent

Gerald W

Travelled with family, Travelled with partner
Liked: Amenities
Excellent hotel great staff
Stayed 2 nights in Jul 2025

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel & location

It was a great stay. The hotel is lovely , with large comfortable rooms. I always have loved the breakfast on the terrace. The only room for improvement is in the bathroom- it needs a refresh and better lighting- for women to apply makeup;) This is probably our third or fourth visit
Stayed 3 nights in Jul 2025

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff honestly makes you feel wanted. The free breakfast, and snacks and wine in the private parlor are just so indulgent and relaxing.
Stayed 3 nights in Jun 2025

6/10 Okay

Sarah

Disliked: Cleanliness, amenities
Stayed 4 nights in Jun 2025

10/10 Excellent

Laura, OZARK

Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel! I'd have to say that the best part is the staff, from the front desk people to the breakfast and dinner staff. Everyone was so nice and professional. the only negative was that after traveling all day, I got to the hotel and they did not have a room for me even though I made my reservation months in advance, I had to go to a "not so nice" hotel for the first night then took several hours the next day to get into a room. Thanks to Nick at the front desk who took care of everything for me, made sure to waive the resort fees and finally got me settled in. hotel is close to EVERYTHING! I felt safe in the hotel and when out walking (being a single female) the food provided from breakfast and in the evening was veery good and plentiful. Cocktails in the evening was also nice. I'd stay again
Stayed 4 nights in Jun 2025

6/10 Okay

David

Stayed 1 night in Jun 2025

4/10 Poor

Justin

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
We were very disappointed with our stay. This is not a five star hotel as advertised.
Stayed 3 nights in Jun 2025

6/10 Okay

Robert

Travelled with family, Travelled with family and small children
Liked: Cleanliness
The hotel lobby is nice and the rooms are standard NYC size. But the A/C in the room was terrible. The room was hot our entire stay.
Stayed 2 nights in May 2025

10/10 Excellent

Kumar

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in May 2025

10/10 Excellent

Grant

Stayed 5 nights in May 2025