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voco The Franklin New York by IHG

3.5 star property

Choose dates to view prices

Photo gallery for voco The Franklin New York by IHG

Exterior
City view from property
Café
Point of interest
Premium bedding, pillow-top beds, in-room safe, individually decorated

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Pet-friendly
  • Air conditioning
  • Free WiFi

Explore the area

Map
164 E 87th St, New York, NY, 10128
  • Central Park
    ‪9 min walk‬
  • Metropolitan Museum of Art
    ‪12 min walk‬
  • Times Square
    ‪6 min drive‬
  • New York, NY (JFK-John F. Kennedy Intl.)
    ‪51 min drive‬

Room options

View all photos for Room, 1 Double Bed, Accessible (Cosy, Mobility, Accessible Tub)

Premium bedding, pillow-top beds, in-room safe, individually decorated

Room, 1 Double Bed, Accessible (Cosy, Mobility, Accessible Tub)

  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Queen Bed, Accessible (Cosy, Communications)

Premium bedding, pillow-top beds, in-room safe, individually decorated

Room, 1 Queen Bed, Accessible (Cosy, Communications)

  • 12 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 1 King Bed, Accessible (Communications)

Premium bedding, pillow-top beds, in-room safe, individually decorated

Premium Room, 1 King Bed, Accessible (Communications)

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Premium bedding, pillow-top beds, in-room safe, individually decorated

Standard Room

  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Double Beds

Premium bedding, pillow-top beds, in-room safe, individually decorated

Standard Room, 2 Double Beds

  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Queen Bed (Cosy)

Premium bedding, pillow-top beds, in-room safe, individually decorated

Room, 1 Queen Bed (Cosy)

  • 12 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 1 Queen Bed

Premium bedding, pillow-top beds, in-room safe, individually decorated

Premium Room, 1 Queen Bed

  • 14 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, individually decorated

Premium Room, 1 King Bed

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Double Bed (Cosy)

Premium bedding, pillow-top beds, in-room safe, individually decorated

Room, 1 Double Bed (Cosy)

  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Accessible (Mobility, Roll-In Shower)

Standard Room, 1 Double Bed, Accessible (Mobility, Roll-In Shower)

Standard Room, 1 Double Bed, Accessible (Mobility, Roll-In Shower)

  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

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  • Air conditioning
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4.2 out of 5, Very good, (1103)
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includes taxes & fees
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About this property

voco The Franklin New York by IHG

Hotel with a 24-hour front desk, a short walk to Central Park
A coffee shop/cafe, self parking, and coffee/tea in a common area are available at this smoke-free hotel. WiFi in public areas is free. Additionally, concierge services, a 24-hour front desk, and express check-out are onsite.
Voco The Franklin New York by IHG offers 49 accommodations with safes and complimentary bottled water. Each accommodation is individually decorated. Pillowtop beds feature premium bedding. Televisions come with premium cable channels. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Our customers tell us they can't get enough of the helpful staff at voco The Franklin New York by IHG. During your stay, you're just a quick walk from Central Park. Free WiFi in public areas, a coffee shop/cafe, and concierge services are available.
  • Free WiFi
  • Enjoy a bite to eat at the coffee shop
  • Self parking available for a fee
  • Services include a concierge, a porter, and luggage storage
  • Guests have good things to say about the accommodations for the cleanliness and overall comfort
  • Within a 15-minute walk of Central Park and Metropolitan Museum of Art
  • Pets welcome for a fee
There's a coffee shop/cafe on site. WiFi is free in public spaces. The boutique voco The Franklin New York by IHG also features multilingual staff, coffee/tea in a common area, and concierge services. Parking is available for a fee. A complete renovation of voco The Franklin New York by IHG was completed in October 2020.

This New York hotel is smoke free.

Coffee Shop - Onsite coffee shop.

Languages

Chinese (Mandarin), English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (USD 45 per day)
  • Secured parking on site (USD 45 per day)

Food and drink

  • A coffee shop/cafe
  • Coffee and tea in common areas

Restaurants on site

  • Coffee Shop

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 49-inch TV with premium cable channels

Food and drink

  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Free long-distance calls
  • Heating (climate-controlled)
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per accommodation, per stay
  • Weight limit: 67 lbs per pet
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 11.48 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Secured self parking fee: USD 45 per day
  • Nearby parking fee: USD 45 per day(10 ft away; open 24 hours)
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Franklin Hotel
Franklin Hotel New York
Franklin New York
Hotel Franklin

voco The Franklin New York by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 510 out of 723 reviews
Rating 8 - Good. 157 out of 723 reviews
Rating 6 - Okay. 29 out of 723 reviews
Rating 4 - Poor. 13 out of 723 reviews
Rating 2 - Terrible. 14 out of 723 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

8.2/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort
An uncomfortable stay
The room was freezing so it was very uncomfortable. Other guests I asked experienced the same issue so it wasn't an isolated problem. I wouldn't stay here again. The rooms were very small and a bit shabby, and the place smelled musty. Most of the staff was friendly though.
Stayed 2 nights in Jan 2025

10/10 Excellent

Dennis

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

JoAnn

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was fabulous but there was no room for parking overnight feel a guest should be able to reserve overnight parking upon booking.
Stayed 1 night in Jan 2025

8/10 Good

Claire Louise

Travelled with partner
Liked: Cleanliness, staff & service
The hotel is in a good location, very close to the metro and different food establishments where you can easily pick up breakfast. The staff were friendly and the room was clean and well serviced. The room is small so there isn't much space for your suitcases and there isn't bed side tables, which was slightly annoying. The condition of the rooms was OK, but there was some peeling paint on the ceilings.
Stayed 5 nights in Dec 2024

8/10 Good

Oliver

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Elizabeth

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful little room Ceiling was a treat to look up from bed. Small room But very well set up to make use of every once
Stayed 1 night in Jan 2025

8/10 Good

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities
the rooms very small
Stayed 2 nights in Nov 2024

10/10 Excellent

Chelsea

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is one of my favorites in NYC! The last time I stayed there was before the renovation - it was great to see how it has been improved! It’s a quaint hotel in a safe and walkable part of the city.
Stayed 3 nights in Dec 2024

10/10 Excellent

Karen

Stayed 4 nights in Dec 2024

6/10 Okay

Suzie

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Tiny rooms
Too tiny to stay. You cannot turn around in the bathroom and room becomes a mess easily as it is too small. Feels like a motel room. Staff and cleanness is the only pros. Probably won't be back.
Stayed 2 nights in Dec 2024

10/10 Excellent

Kathryn

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic staff! Really exceptional!
Stayed 2 nights in Dec 2024

10/10 Excellent

William Ernest

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very good and helpful. The rooms are quite small and the wash basin in the bathroom is positioned badly especially for shaving
Stayed 3 nights in Dec 2024

10/10 Excellent

Kara, Chicago

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely stay
Stayed 1 night in Dec 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely boutique hotel in a great location, and the staff makes you whatever coffee drink you like in the morning. Rooms are small but well equipped and I would stay here again!
Stayed 2 nights in Dec 2024

10/10 Excellent

Susan

Travelled with family
My stay accommodated all my needs and the staff was very attentive!!
Stayed 1 night in Dec 2024

10/10 Excellent

Olivia

Stayed 1 night in Nov 2024

10/10 Excellent

DAVID

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Jean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thanksgiving visit
We stayed over Thanksgiving whilst visiting our son who lives locally. The room was small for price we paid but fortunately we were out a great deal with our family. Staff very helpful and friendly. Hotel clean, warm and comfortable. Will stay again when we next visit.
Stayed 6 nights in Nov 2024

10/10 Excellent

JIEUN

Stayed 2 nights in Nov 2024

10/10 Excellent

Paula

Stayed 6 nights in Nov 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
It was a really small room and toilet!
Stayed 3 nights in Nov 2024

10/10 Excellent

Kenyon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Quite possibly the smallest room I’ve ever stayed in but very well equipped. It had everything I needed plus a small convenience shop in the lobby. Looking at the charming hotel marquee and front door I thought I was entering an older hotel but it was just the opposite. Very modern and clean vibe
Stayed 1 night in Dec 2024

10/10 Excellent

Alison

Stayed 2 nights in Oct 2024

10/10 Excellent

Ronak

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient
Stayed 3 nights in Oct 2024