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"Good location, not too busy and close walk to midtown. Clean, quiet and very friendly staff. Good room, but disappointed at no in room tea/coffee maki ... " More
28 Sep 2019 by Nick
Thanks for the 4/5 rating, Muguel! We're happy you had such a lovely stay with us! We look forward to hosting you again soon for an even more wonderful experience. Thank you again for sharing your rating with us.
7 Sep 2019 by Nick
Thanks for the wonderful review! It's fantastic you had such a lovely experience with us. We're thrilled you enjoyed our prime location and proximity to so many of the city's best attractions. That's what we like to see! We're looking forward to sharing another amazing experience with you soon! Have a beautiful day!
16 Jun 2019 by Nick
Thank you for taking the time to share your feedback. We were disappointed to learn that the condition of our hotel did not meet your expectations. Please be assured that this is not the standard that we aspire to and we will share your concerns with the appropriate members of our team moving forward. We hope you allow us the chance to share a more positive experience with you soon.
12 Jul 2019 by Nick
We're delighted your experience with us was so wonderful! We strive to make all of our guests feel welcome and relaxed during their time with us. It's fantastic our team could accommodate your needs and assist you in any way possible. We aim to please and your praise lets us know we're doing our job! We look forward to sharing another amazing experience with you soon! Have a lovely day!
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business centre and 10 meeting rooms are available. Event space at this hotel measures 3712 square feet (345 square metres) and includes conference space. A 24-hour fitness centre, multilingual staff, and concierge services are also featured at the business-friendly The Maxwell New York City. For a fee, parking is available. This 4-star New York hotel is smoke free.
Available in all rooms: WiFi (surcharge)
Available in some public areas: Free WiFi , Free wired internet , Internet access - wireless , Internet access in public areas - high speed
Valet parking (surcharge)
The Maxwell New York City offers 697 accommodations with minibars and a safe. 40-inch flat-screen televisions come with cable channels. Bathrooms include baths or showers, dressing gowns, designer toiletries and complimentary toiletries. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and a hairdryer. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy a full breakfast on weekdays from 7:00 AM and 11:30 AM.
Heartbeat – This restaurant specialises in American cuisine and serves breakfast, lunch and dinner.
Living Room Lounge – This cocktail bar only serves light fare. Open daily.
24-hour room service is available.
Recreational amenities at the hotel include a 24-hour fitness centre.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay and Carte Blanche. Cash is not accepted.
Guests will be asked to pay the following charges at the property:
The resort fee includes:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
