SpringHill Suites by Marriott New York Queens

3.0 star property

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Photo gallery for SpringHill Suites by Marriott New York Queens

Lobby lounge
Lobby lounge
Standard Suite, 1 King Bed
Lobby lounge
Lobby lounge

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking available
  • Housekeeping
  • Laundry
  • Air conditioning
  • 24/7 front desk

Explore the area

Map
38-39 9TH STREET BUILDING B, Long Island City, NY, 11101
  • Memorial Sloan-Kettering Cancer Center
    ‪6 min drive‬
  • Empire State Building
    ‪7 min drive‬
  • United Nations Headquarters
    ‪7 min drive‬
  • New York, NY (LGA-LaGuardia)
    ‪26 min drive‬

Room options

Suite, 2 Queen Beds, City View

  • City view
  • Sleeps 4
  • 2 Queen Beds

Standard Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Suite, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Queen Beds (Hearing Accessible)

  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Queen Beds, City View (Hearing Accessible)

  • City view
  • Sleeps 4
  • 2 Queen Beds

Standard Suite, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, City View

  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

SpringHill Suites by Marriott New York Queens

Hotel in Long Island City with free breakfast and a 24-hour front desk
Along with valet parking, this smoke-free hotel has coffee/tea in a common area and a business center. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. Housekeeping is available on request.
SpringHill Suites by Marriott New York Queens offers 270 accommodations with laptop-compatible safes and coffee/tea makers. 55-inch LCD televisions come with premium digital channels. Bathrooms include showers and hair dryers.

This Long Island City hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Our customers tell us they can't get enough of the free breakfast at SpringHill Suites by Marriott New York Queens. During your stay, you'll be close to 5th Avenue. You'll find features like free WiFi in public areas, plus a business center and dry cleaning service.
  • Free buffet breakfast served daily
  • Free WiFi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Valet parking available for a fee
  • Amenities include a business center, a computer, and laundry facilities
  • Guests have great things to say about the breakfast and the helpful staff
  • 6 minutes by car from 5th Avenue and 6 minutes from Central Park
A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. Free breakfast is served daily. The business-friendly SpringHill Suites by Marriott New York Queens also features multilingual staff, coffee/tea in a common area, and laundry facilities. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Long Island City hotel is smoke free.

Guests are served free buffet breakfast on weekdays from 6:00 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Secured valet parking on site (USD 60.71 per day; includes in/out privileges)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:00 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Coffee/tea in a common area

Family friendly

  • Laundry facilities

Conveniences

  • ATM/banking services
  • Lift

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Grab bar near toilet
  • Transfer shower
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)

Bathroom

  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 55-inch LCD TV
  • Digital channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Secured valet parking fee: USD 60.71 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Springhill Suites NEW York Queens
SpringHill Suites by Marriott New York Queens Hotel
SpringHill Suites by Marriott New York Queens Long Island City

SpringHill Suites by Marriott New York Queens Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 313 out of 606 reviews
Rating 8 - Good. 153 out of 606 reviews
Rating 6 - Okay. 69 out of 606 reviews
Rating 4 - Poor. 29 out of 606 reviews
Rating 2 - Terrible. 42 out of 606 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

herbert

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

8/10 Good

Patricia Marie

Stayed 4 nights in Nov 2024

2/10 Terrible

Virginia

Stayed 1 night in Dec 2024

10/10 Excellent

marc-andre

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel with an « industrial » view.
Very new hotel. Excellent service. Breakfast is amazing. Just one thing: the view : it’s let’s say… industrial!
Stayed 2 nights in Nov 2024

6/10 Okay

Julianna

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Thais

Stayed 3 nights in Nov 2024

10/10 Excellent

Mitzy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

8/10 Good

Sonya

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property. Clean hotel. Easy access to the city.
Stayed 1 night in Nov 2024

8/10 Good

Richard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Picture 100% misleading.
We came here knowing nothing about the area and the hotel surroundings. New York is going through some changes, and construction is everywhere. This picture of the hotel is 100 misleading. It's a computer drawing. The entrance to the hotel looks like a back alley. There is a lobby which is cramped and a thousand people in the lobby as its small and they are using it for several different reasons. Next, they do not tell you that you are 200 feet from the Edison electricity power station it's towers and smokestacks. Glad it wasn't nuclear. The hotel is 2 blocks from "the projects" which is one of the most run down and dangerous areas in New York (Queens). Walking anywhere is dangerous. The room itself- though small- was clean and the only respite from it all. That said it was not new and not sound proof- cars honking and worse all the construction "backing up beeps" all morning from 4am were a constant alarm noise. Not a bad experience but not a great one. I was glad to come home.
Stayed 3 nights in Nov 2024

4/10 Poor

Jonathan

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

Cornelio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable room and great location.
Stayed 2 nights in Nov 2024

6/10 Okay

Ma De

Travelled with family
Liked: Amenities
They need to clean the carpet
Stayed 4 nights in Nov 2024

2/10 Terrible

Josue

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not clean
Stayed 2 nights in Nov 2024

10/10 Excellent

Linda

Stayed 1 night in Nov 2024

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This stay has been one of my best hospitality experiences ever! All the staff have been helpful from the moment I walked in til even after I left. Due to the nature of my DJ work (@illeegul), I had to come and check in early and check out late and they were more than accomodating of my scheduling. I even had a product review package that was supposed to come in but it was arriving after I leave the hotel so Gail and Fardeen from reception cooperated with me and the shipper to make sure I get it when I arrive back home to complete my job. Super professional, clean, friendly, welcoming, and understanding. I don't have enough words to describe how grateful I was to stay here. I'm definitely staying here and recommending this spot everytime I stay in NYC!
Stayed 2 nights in Nov 2024

8/10 Good

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice size double rooms, clean. Worked for what we needed this trip. Neighborhood is actually a little iffy for walking around, but felt safe inside.
Stayed 1 night in Nov 2024

10/10 Excellent

Fernando

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un lugar muy cómodo limpio y seguro , el desayuno es magnífico y buen acceso a Manhattan
Stayed 5 nights in Nov 2024

8/10 Good

Arlene

Liked: Cleanliness, staff & service
Stayed 3 nights in Nov 2024

8/10 Good

Hannah

Stayed 2 nights in Oct 2024

10/10 Excellent

Edgar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service!!!
Stayed 2 nights in Oct 2024

10/10 Excellent

Xhoana

Stayed 2 nights in Nov 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property has great access to Manhattan and was so convenient for the NYC marathon,
Stayed 1 night in Nov 2024

6/10 Okay

Lukee

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The staff was rude but the hotel was nice .
Stayed 2 nights in Jul 2024

6/10 Okay

Rosalinda

Travelled with partner, Travelled with group
Please more selection for your breakfast.
Stayed 5 nights in Nov 2024

6/10 Okay

Amy, Arlington

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a good hotel in a bad location. Good price and helpful staff but the area was dirty, noisy and did not feel safe
Stayed 3 nights in Nov 2024