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Red Lion Inn & Suites Brooklyn

2.0 star property

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December 2024
January 2025

Photo gallery for Red Lion Inn & Suites Brooklyn

In-room safe, desk, iron/ironing board, free WiFi
Exterior
Interior
Interior
View from property

Reviews

7.2 out of 10

Good

Popular amenities

  • Laundry
    Laundry
  • Gym
    Gym
  • Breakfast included
    Breakfast included
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning

Explore the area

Map
279 Butler Street, Brooklyn, NY, 11217
  • Brooklyn Academy of Music
    12 min walk
  • Barclays Center Brooklyn
    12 min walk
  • Prospect Park
    4 min drive
  • New York, NY (JFK-John F. Kennedy Intl.)
    62 min drive

Room options

Similar properties

Exterior

Residence Inn by Marriott New York JFK Airport

Breakfast included
Free airport shuttle
Pet-friendly
Free WiFi
4.6 out of 5, Wonderful, (818)
The price is €354
for 1 night
includes taxes & fees
7 Dec - 8 Dec
Residence Inn by Marriott New York JFK Airport

About this property

Red Lion Inn & Suites Brooklyn

Hotel with free breakfast, near Barclays Center Brooklyn
This hotel features a fitness center, a 24-hour business center, and coffee/tea in a common area. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, concierge services, and dry cleaning.
Red Lion Inn & Suites Brooklyn offers 104 accommodations with safes and complimentary newspapers. Televisions come with premium cable channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
During your stay at Red Lion Inn & Suites Brooklyn, you'll be within walking distance of Barclays Center Brooklyn. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self parking
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a gym
  • 12 minutes by foot from Barclays Center Brooklyn and a 4-minute drive from Prospect Park
  • Pets welcome for a fee
WiFi and wired Internet are free in public spaces. You'll find a 24-hour business center on site. Free breakfast is available daily. The business-friendly Red Lion Inn & Suites Brooklyn also features a fitness center, coffee/tea in a common area, and concierge services. Self parking is free.

Smoking is allowed in designated areas at this Brooklyn hotel.

Guests are served free continental breakfast daily from 6:30 AM to 9 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM–9 AM
  • Coffee/tea in a common area

Things to do

  • Fitness centre

Conveniences

  • ATM/banking services
  • Lift

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage

Business services

  • 24-hour business centre

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • TV channels
  • Premium channels
  • TV

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per stay
  • Pets cannot be left unattended

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 100 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Front desk staff will greet guests on arrival.

We should mention

  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Comfort Inn Hotel Brooklyn
Holiday Inn Express Brooklyn Downtown Hotel Brooklyn
Red Lion Inn Brooklyn
Red Lion Inn Suites Brooklyn
Red Lion Inn & Suites Brooklyn Hotel
Red Lion Inn & Suites Brooklyn Brooklyn
Red Lion Inn & Suites Brooklyn Hotel Brooklyn

Red Lion Inn & Suites Brooklyn Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 67 out of 364 reviews" "
Rating 8 - Good. 143 out of 364 reviews" "
Rating 6 - Okay. 94 out of 364 reviews" "
Rating 4 - Poor. 34 out of 364 reviews" "
Rating 2 - Terrible. 26 out of 364 reviews" "

7.8/10

Cleanliness

7.6/10

Staff & service

7.2/10

Property conditions & facilities

Reviews

8/10 Good

d, San Francisco, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location close to subway, and staff were for most part very nice. Breakfast included is nice option. There was flooding one night above our floor (we were on 3rd), so our neighboring room had to be disturbed for emergency repairs to be made -- from about 2am into the next day -- to our floor and, presumably, to others, including the lobby ceiling. But let's assume that was a one-off.
Stayed 3 nights in Jul 2018

2/10 Terrible

Verified traveller

Disliked: Staff & service
No room for my booking
I was told to go to a different hotel two blocks away. No advance notice about the hotel I booked being not able to accommodate my stay. Very strange without any real explaination on why it happened. The hotel I was directed to was even less helpful.
Stayed 5 nights in Jun 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
they change me to holiday inn express
the stay in the holiday inn was great! they change because they were full
Stayed 2 nights in Jul 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is no longer a hotel. It is a Homeless Center. DO NOT BOOK this Hotel! We booked this hotel months ago and no one ever emailed or contacted us that it was no longer open to the public. It is a Homeless Center.
Stayed 7 nights in Jun 2018

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
This hotel is now a flop house
This hotel had been sold 3 weeks prior to our arrival and we didn't even get an email about this. We had to check in at this now flop house and then travel about a mile to a Holiday Inn. The girl on the desk was very helpful but I am not amused that we had to find out about this when we got there. Some friends who were meeting us the next day also had to check in there despite being accommodated in the Holiday Inn. Very, Very poor service from Expedia.
Stayed 6 nights in Jun 2018

8/10 Good

Tommy, new Zealand

Liked: Cleanliness, staff & service, room comfort
Transferred to holiday Inn express
We got transfer to holiday Inn express Was in great location Easy access to train Food Nice clean hotel Good value Nice staff
Stayed 2 nights in Jun 2018

2/10 Terrible

Betsy Baer

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
OVERBOOKED OUR ROOM! Nowhere to stay!!!
TERRIBLE!!!!!!! DO NOT STAY HERE! We had booked our double room MONTHS in advance, but when we arrived they were “overbooked”. There wasn’t a single manager on site, the woman at the front desk had only been working there for a week, and she had no idea how to fix the problem. She kept calling her boss on her cell phone to try and get the situation resolved, but the manager wasn’t helpful and refused to speak with us or come in to work to remedy the situation. We asked if there were ANY rooms available, and the desk stated that they were actually NEGATIVE a room, and that one of the rooms was out of order. They called the Holiday Inn Express to see if they could send us to them, and then told us that WE would have to order AND PAY FOR a taxi to another hotel! We asked for a refund, as we WEREN’T going to be staying in the hotel because they had overbooked our room, and the hotel refused. They stated that if we wanted a refund we would have to accept a SINGLE BED room, that they were pretty sure hadn’t been cleaned, and that if we took the dirty room we would only get a 25% refund OF THE FIRST NIGHT! Once the Holiday Inn Express called back, The Red Lion receptionist paid a cab driver OUT OF HER OWN POCKET, because the hotel refused to cover our relocation, to get us to the other hotel.... Where we were put in the very last room they had open, with a door that WOULDN’T LATCH CORRECTLY. Not only was our reservation not honored, our safety was put at risk. Disgusted.
Stayed 3 nights in May 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
The Red Lion Inn & Suites Was A Good Hotel. The Moop
Stayed 2 nights in May 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel for price.
It isn’t easy to find a hotel for under $200 in Brooklyn that is still nice. The only thing missing was a microwave. I was happening to have one cause I stayed multiple days and I wanted to save on food. But besides that...obviously small issue...the hotel was great for its price.
Stayed 1 night in May 2018

8/10 Good

Joyce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend at Red Lion
Did not realize parking was extra,that is not standard procedure at other hotels I had stayed before in that area of Brooklyn.Also unaccostomed to the security charges, but don’t mind providing we do get it back as promised. Did not like the random 33$ charge that appeared on my credit card that I need to call the hotel about,no idea why I was charged that. The bed was super comfortable,as well as the bedding and pillows. Bathroom nice size,clean,and loved the bath products. The coffee in the dining room,available 24/7,was delicious. The food included in the free breakfast the usual boring selections,some muffins or danish would have been appreciated. Area of Brooklyn hotel in has lots of places in walking distance nearby,including subway stop and Barclays Center. Area immediately surrounding hotel a bit shabby with empty lots around,warehouses,and a lot of litter. All the staff at the hotel were most kind,no complaints there.
Stayed 2 nights in May 2018

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort
The room I stayed in was TINY. not comfortable for 3 people. the service was great but after a few days, you start to feel claustrophobic
Stayed 7 nights in May 2018

6/10 Okay

Megan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2018

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed 1 night in May 2018

8/10 Good

Amy, Manchester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I miss the bed and pillows already
The hotel itself was nicely decorated, the bed was amazing and the bathroom was nice. The rooms weren’t massive but do look like the pictures and there was enough room for 2 people for a week without feeling on top of each other. There’s a small wardrobe for your clothes and lots of plug sockets - even some USB outlets which is good if you don’t have many American adaptors. Staff were all very helpful, we were able to leave our suitcases on the last day as we didn’t fly until late in the evening. The only issue we faced was that the corridor and lift especially smelled like weed every so often which was off-putting. The distance to the subway station was good, around 10 minutes and you could be in Manhattan within 30, however this did get a bit tiring after staying in New York for a week. If you don’t mind the travelling then you will be just fine. The area itself is fine, we never had any problems however it is quite industrial with graffiti around but we felt perfectly safe walking back late at night.
Stayed 7 nights in May 2018

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2018

2/10 Terrible

Josephine

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
HORRIBLE!!!
I booked 1 first floor room for my sister, husband & myself (avg $225/night x 4 nights), and 2 additional sixth floor rooms for our four sons and 2 of their wives (avg $209/night x 2 nights) to attend our father/grandfather’s wake/funeral. While the rooms are small, but mostly clean, the breakfast selections decent, and (most) staff are great, the location is horrible - filthy, noisy, and dangerous. The door & window in our room were irreparably ajar at the top corner, the only elevator was out of order for over 12 hours one day & again for a little while the next day. The only ATM machine was out of order both times my sister tried to use it. What appeared to be non-guests are allowed to sit out front and roam the inside (especially stairwell), and are constantly being escorted out, arguing and fighting out front. Guests cannot sit out front to smoke without being asked for cigarettes. My oldest son rode down in the elevator with a man blatantly conducting a drug deal via telephone, and my youngest son was approached twice by a man telling him what drugs he was selling. On our last night there we were informed by a reliable source that the hotel is occupied by recently-released, homeless convicts. NEVER AGAIN!

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The receptionist was awesome she even offered us a
That room that we had was really up to par I asked if all the rooms was designed as the one I stayed in the answer was some of room that I stayed in there would be one on each floor don’t know how all the I have the rooms look like but I’m sorry for the one I had with the Jacuzzi

8/10 Good

Verified traveller

Liked: Staff & service, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Make sure that hotel bath towels don't jave stain on them. Other then that nice place to stay.
Stayed 1 night in Apr 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel personnel were very accommodating. Room a bit tight, but we were up and about everyday. Breakfast area was nice size, could always find a seat, and staff there to refill coffee and food items. Floor occasionally noisy, but manageable. Would stay again.

6/10 Okay

Verified traveller

Disliked: Cleanliness
Watch out....
The hotel is listed as a Red Lion Inn however, there were tenants in the same building and on google maps it’s not listed as a hotel. There was a large amount of trash outside, and our vent to the air conditioner kept blowing dust out. They have us another room in which the bathtub was not clean. Things could be better but details were missed.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Everything was amazing except for the WiFi. The Wi-Fi was weak and inconsistent. Overall I would stay there again.

8/10 Good

Haze, Middletown NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice quiet hotel.
Needed a place to stay the nite. I have used this location several times. Its my stay of choice
Stayed 1 night in Apr 2018

6/10 Okay

Bruno, Montreal

Disliked: Staff & service, property conditions & facilities, room comfort
Hotel in Brooklyn
Hotel in Brooklyn, 10 minutes walk to Barclays Center subway station. Poor and non-organized staff. Horrible sound isolation in the bedroom.
Stayed 3 nights in Mar 2018

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was a good value for the price. The room was spotless and the bed was comfortable. A good shower with plenty of hot water. Left before the breakfast was being served, but coffee was available around the clock.