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Pendry Manhattan West

5.0 star property
VIP Access

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Photo gallery for Pendry Manhattan West

Front of property
Premium bedding, down duvets, minibar, in-room safe
City view from property
Outdoor wedding area
Studio Suite, 2 Bedrooms, Corner (Skyline)

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking available
  • 24/7 front desk
  • Breakfast available
  • Housekeeping

Explore the area

Map
438 W 33rd St, New York, NY, 10001
  • Madison Square Garden
    ‪6 min walk‬
  • Jacob K. Javits Convention Center
    ‪7 min walk‬
  • Times Square
    ‪16 min walk‬
  • New York, NY (JFK-John F. Kennedy Intl.)
    ‪60 min drive‬
VIP Access
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  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Bedrooms (Skyline)

Premium bedding, down duvets, minibar, in-room safe

Suite, 2 Bedrooms (Skyline)

  • Sleeps 5
  • 2 King Beds

View all photos for Studio Suite, 2 Bedrooms, Corner (Skyline)

Studio Suite, 2 Bedrooms, Corner (Skyline)

Studio Suite, 2 Bedrooms, Corner (Skyline)

  • Sleeps 5
  • 2 King Beds

View all photos for Studio, 2 Bedrooms (Skyline)

Premium bedding, down duvets, minibar, in-room safe

Studio, 2 Bedrooms (Skyline)

  • Sleeps 6
  • 2 Double Beds and 1 King Bed

View all photos for Suite, 2 Bedrooms (Pendry)

50-inch Smart TV with cable channels, TV, stereo

Suite, 2 Bedrooms (Pendry)

  • 149 sq m
  • Sleeps 5
  • 2 King Beds

View all photos for Suite, 1 Bedroom, Accessible, Corner

Premium bedding, down duvets, minibar, in-room safe

Suite, 1 Bedroom, Accessible, Corner

  • 81 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Corner (Skyline)

Premium bedding, down duvets, minibar, in-room safe

Suite, 1 Bedroom, Corner (Skyline)

  • 81 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Studio Suite, Accessible, Corner

Premium bedding, down duvets, minibar, in-room safe

Studio Suite, Accessible, Corner

  • 47 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Studio Suite, Corner (Skyline)

Premium bedding, down duvets, minibar, in-room safe

Studio Suite, Corner (Skyline)

  • 47 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Corner

Premium bedding, down duvets, minibar, in-room safe

Suite, 1 Bedroom, Corner

  • 81 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds (Skyline Double Double)

Premium bedding, down duvets, minibar, in-room safe

Room, 2 Double Beds (Skyline Double Double)

  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio (Skyline Alcove)

Premium bedding, down duvets, minibar, in-room safe

Studio (Skyline Alcove)

  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, Corner

Studio Suite, Corner

Studio Suite, Corner

  • 47 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Accessible (City King)

Premium bedding, down duvets, minibar, in-room safe

Deluxe Room, 1 King Bed, Accessible (City King)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio (Alcove)

Premium bedding, down duvets, minibar, in-room safe

Studio (Alcove)

  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Skyline King)

Premium bedding, down duvets, minibar, in-room safe

Room, 1 King Bed (Skyline King)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds (City Double Double)

Premium bedding, down duvets, minibar, in-room safe

Room, 2 Double Beds (City Double Double)

  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Accessible (City Double Double)

Premium bedding, down duvets, minibar, in-room safe

Room, 2 Double Beds, Accessible (City Double Double)

  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed (City King)

Premium bedding, down duvets, minibar, in-room safe

Deluxe Room, 1 King Bed (City King)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (City King)

Premium bedding, down duvets, minibar, in-room safe

Room, 1 King Bed, Accessible (City King)

  • Sleeps 2
  • 1 King Bed

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About this property

Pendry Manhattan West

Luxury hotel with 2 restaurants and bars
This smoke-free hotel features 2 restaurants, 2 bars/lounges, and a 24-hour fitness center. WiFi in public areas is free. Other amenities include a snack bar/deli, a coffee shop/cafe, and valet parking. Change of towels is available on request.
Pendry Manhattan West offers 164 accommodations with minibars and espresso makers. Beds feature down comforters and premium bedding. 50-inch Smart televisions come with premium cable channels. Bathrooms include bathrobes, slippers, hair dryers, and children's robes.

This New York hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; local, long-distance, and international calls are all complimentary (restrictions may apply). Additionally, rooms include safes and complimentary newspapers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at Pendry Manhattan West. During your stay, you're just a quick walk from Madison Square Garden. You'll find features like free WiFi in public areas, plus 2 restaurants and 2 bars. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Drinking and dining options include 2 restaurants, a coffee shop, and 2 bars/lounges
  • Full breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the location
  • Within a 10-minute walk of Madison Square Garden and The High Line Park
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces. Event space at this hotel measures 5000 square feet (465 square meters) and includes conference space. A 24-hour fitness center, tour/ticket assistance, and concierge services are also featured at the luxury Pendry Manhattan West. Parking is available for a fee.

This 5-star New York hotel is smoke free.

For a fee, guests can enjoy full breakfast daily from 7:00 AM to 11:00 AM.
Pendry Manhattan West has 2 restaurants on site.

Awards and affiliations

Pendry Manhattan West is listed in the 2022 Condé Nast Traveler Hot List.
The property is a member of Preferred Hotels & Resorts.

Languages

Chinese (Cantonese), English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, covered valet parking on site (USD 90 per night)

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: USD 15 to 60 for adults and USD 15 to 60 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Designer stores
  • Stereo

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • 4 meeting rooms
  • 5,000 square feet of conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (91 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (117 centimetre high)
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Children's robes
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 50-inch smart TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Free daily newspapers
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 250 per pet, per stay
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 150.0 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 15 to 60 for adults, and USD 15 to 60 for children
  • Covered valet parking fee: USD 90 per night
  • Pet fee: USD 250 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 150.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Pendry Manhattan West Hotel
Pendry Manhattan West New York
Pendry Manhattan West Hotel New York

Pendry Manhattan West Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 365 out of 408 reviews
Rating 8 - Good. 28 out of 408 reviews
Rating 6 - Okay. 4 out of 408 reviews
Rating 4 - Poor. 2 out of 408 reviews
Rating 2 - Terrible. 9 out of 408 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Stella

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly employees, comfortable luxurious rooms, excellent restaurant, very convenient location. Would stay again!
Stayed 5 nights in Dec 2024

10/10 Excellent

Reinaldo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love everything
Stayed 3 nights in Dec 2024

10/10 Excellent

Manny

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the best hotel in New York! To me the most important thing when booking a hotel is cleanliness and this hotel exceeded my expectations! clean bed, clean bathroom and overall the suit was clean. The customer service is superb! Thank you Pendry staff!
Stayed 5 nights in Dec 2024

10/10 Excellent

Seth

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel exceeded every single expectation I had. It was so convenient being only a 3 minute walk to Penn Station, had an amazing coffee shop right next door, had some great shops right behind the hotel, and had the greatest staff. We also ordered room service multiple times and the food was not your typical hotel food. It was delicious. We will absolutely be staying there again on our next visit to NYC!!
Stayed 2 nights in Dec 2024

10/10 Excellent

ANURADHA

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
Stayed 6 nights in Dec 2024

10/10 Excellent

Todd

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Professional staff. Plenty of bars and food options. Great rooms.
Stayed 3 nights in Dec 2024

10/10 Excellent

Karen

Stayed 4 nights in Dec 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice first visit.
The full and well equiped gym was a real plus but I would suggest having water bottles available for patrons. I love the location - near Hudson Yards and other great restaurants. I do wish there was a way to keep foods from Whole Foods or left over take outs from restaurants refrigerated in the rooms. The stocked and weight sensitive refrigerator doesn't allow for extra free space. I appreciated that the rooms were very quiet but next time I would request to not be by the elevators. There is a distinct mechanical smell that is apparent every night and I am guessing it is from the elevator shaft.
Stayed 6 nights in Dec 2024

10/10 Excellent

Deborah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and food options! Best martini’s! Clean and walkable to surrounding area.
Stayed 3 nights in Dec 2024

8/10 Good

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Helen

Stayed 4 nights in Dec 2024

10/10 Excellent

Chris

Stayed 3 nights in Nov 2024

10/10 Excellent

Arnold

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe, quiet and convenient for a family with kids. Felt welcomed and were able to come and go.
Stayed 3 nights in Nov 2024

10/10 Excellent

Juan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Nov 2024

10/10 Excellent

Ilan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exclusive clean and quiet property, next to Penn station and Madison square garden. Personal care and service from a dedicated, professional staff. Wonderful skyline views on the high floor. Definitely want to return here.
Stayed 3 nights in Nov 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Family Spot
This is a low key five star and that’s the way we like it. The staff was attentive and friendly but not fussy. It felt very private. I’d give the staff experience an A/A+. The location was further from where we usually stay but we learned to appreciate the benefits of Manhattan West. You just have to embrace it. The hotel itself is very well designed and brand new. We stayed in both the studio suite and one bedroom suite. The one bedroom is a substantial upgrade and worth giving heavy consideration depending on the price difference if going with kids. The breakfast is white table cloth menu-only. This is different from the typical club spread which would have been welcome pre-kids, but with kids I’d suggest skipping it. Room service was exceptionally good quality. Most importantly, the black fox coffee can be accessed from the lobby without going outside and is excellent. It’s across from a Whole Foods which is super convenient and Daily Provisions is very convenient.
Stayed 1 night in Nov 2024

10/10 Excellent

J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, property conditions & facilities
Loved this place!!! Staff is so friendly, rooms are large for NYC and it’s in a great, easy fun area!
Stayed 2 nights in Nov 2024

10/10 Excellent

Ingmar

Liked: Property conditions & facilities
Excellent hotel
Stayed 4 nights in Nov 2024

10/10 Excellent

Anthony

Travelled with family
Liked: Cleanliness, staff & service
Lovely staff
Stayed 2 nights in Nov 2024

10/10 Excellent

Anthony

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff
Stayed 1 night in Nov 2024

10/10 Excellent

Ron

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service at check-in was excellent...one of the best experiences I have ever had. Friendly...engaging..."on their game". Impressive.
Stayed 1 night in Nov 2024

10/10 Excellent

Randy

Travelled with group
Liked: Amenities
Stayed 2 nights in Nov 2024

10/10 Excellent

Joo Yeon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Tamsin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2024