See all properties

Phoenix Hotel

2.5 star property

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Phoenix Hotel

Property grounds
Restaurant
Reception
Parking
Blackout curtains, free WiFi

Reviews

5.0 out of 10

Popular amenities

  • Housekeeping
  • Air conditioning
  • Free WiFi
  • 24/7 front desk
  • Business services

Explore the area

Map
517 39th St, Brooklyn, NY, 11232
  • Green-Wood Cemetery
    4 min walk
  • Sunset Park Diner & Donuts
    1 min walk
  • 36 St. Station (4th Av.)
    7 min walk
  • New York, NY (JFK-John F. Kennedy Intl.)
    52 min drive

Room options

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Single Room

Deluxe Single Room

Deluxe Single Room

  • Sleeps 2
  • 1 Queen Bed

Similar properties

Room

Knights Inn Brooklyn Sunset Park

Free WiFi
Air conditioning
Business services
Bar
3.1 out of 5, (731)
The price is €155
for 1 night
includes taxes & fees
5 Jan - 6 Jan
Knights Inn Brooklyn Sunset Park

About this property

Phoenix Hotel

Hotel connected to a rail/subway station in Brooklyn with a 24-hour business center
This smoke-free hotel features a 24-hour business center, a microwave in a common area, and conference space. WiFi in public areas is free. Additionally, a 24-hour front desk, tour/ticket assistance, and a garden are onsite.
Phoenix Hotel offers 45 air-conditioned accommodations with blackout drapes/curtains. This Brooklyn hotel provides complimentary wireless Internet access. Bathrooms include shower/tub combinations. A nightly turndown service is provided and housekeeping is offered daily.
With your stay at Phoenix Hotel, you're connected to a rail/subway station and just a quick walk from Sunset Park. Free WiFi in public areas and a 24-hour business center are available.
  • Free WiFi
  • Amenities include a 24-hour business center, conference space, and an elevator
  • 6 minutes by car from Barclays Center Brooklyn and 6 minutes from Brooklyn Cruise Terminal
Public spaces have free WiFi. You'll find a 24-hour business center on site. Event space at this hotel measures 1000 square feet (93 square meters) and includes conference space. Phoenix Hotel also features tour/ticket assistance, a garden, and an ATM.

This Brooklyn hotel is smoke free.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Conveniences

  • ATM/banking services
  • Lift

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage
  • Tour/ticket assistance
  • Turndown service

Business services

  • 24-hour business centre
  • Conference space (1000 square feet)

Outdoors

  • Garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Handrails in stairwells
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Shared microwave
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains

Bathroom

  • Private bathroom
  • Shower/bath combination
  • Towels

More

  • Turndown service
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Front desk staff will greet guests on arrival.

Property is also known as

PHOENIX HOTEL Hotel
PHOENIX HOTEL Brooklyn
PHOENIX HOTEL Hotel Brooklyn

Phoenix Hotel Reviews

Reviews

5.0
Rating 10 - Excellent. 27 out of 158 reviews" "
Rating 8 - Good. 21 out of 158 reviews" "
Rating 6 - Okay. 21 out of 158 reviews" "
Rating 4 - Poor. 22 out of 158 reviews" "
Rating 2 - Terrible. 67 out of 158 reviews" "

5.0/10

Cleanliness

5.8/10

Staff & service

3.8/10

Amenities

4.6/10

Property conditions & facilities

4.8/10

Eco-friendliness

Reviews

2/10 Terrible

Gavin

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
5th floor room and the elevator was out. No notice of this when booking. Also a breakfast was promised but nowhere to be found
Stayed 2 nights in Sep 2024

2/10 Terrible

Irving

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The bathroom was dirty there was mold growing around the shower. The elevator was not working. We were not allowed to use it although we are handicap and had no way reservations so we’re forced to stay in this dump. The towels were dingy. The linen had holes and stains. The floors were chopped up and also dirty.
Stayed 3 nights in Sep 2024

2/10 Terrible

mijin

Disliked: Cleanliness, staff & service, property conditions & facilities
There is an elevator here, but they have put tape on the door and said it is under repair, so customers are using the emergency exit. However, I saw that the employees are using the elevator. We followed them, avoided the tape, and used the elevator, and everything worked fine. This place prioritizes their own convenience over the customers', which is really unfair.
Stayed 4 nights in Sep 2024

10/10 Excellent

Carlos

Na
Stayed 1 night in Aug 2024

4/10 Poor

Michelle

Liked: Staff & service
Disliked: Cleanliness
There is no elevators ! We had to walk 6 flights of stairs !!!
Stayed 1 night in Aug 2024

10/10 Excellent

Avrum

Stayed 1 night in Jul 2024

10/10 Excellent

Tamara

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Avrum

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Lance

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

4/10 Poor

Donald

Business traveller
Disliked: Property conditions & facilities, room comfort
Broken Elevator & overpriced for the inconvenience
Elevator was out of order and I had to walk up to the 3rd floor. They should have discounted the room since I was required to walk up to the third floor. Halls are very noisy cause all doors slam.
Stayed 1 night in Jul 2024

2/10 Terrible

rebecca

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
I asked for towels and they had stains on them.
Stayed 1 night in Jul 2024

4/10 Poor

YADERIS

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

2/10 Terrible

ELIAS

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

2/10 Terrible

anila

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Horrible experience. Dirty and no sheets.
Stayed 1 night in Jun 2024

4/10 Poor

Alonzo

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleaner bathroom and rooms
Stayed 1 night in Jun 2024

2/10 Terrible

Joanne

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
HORRIBLE!
Terrible! The room was run down and dirty. The sheets had blood on them and the walls had tomato sauce. My room was on the 5th floor and the elevator wasn’t working, but I didn’t mind using the stairs as I understand things like that happen. This place is like a cheap motel. I requested a full refund and the manager, Shiva was very understanding and accommodating and issued the refund immediately.
Stayed 1 night in Jun 2024

2/10 Terrible

Daniel

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
elevator broke so had to walk up 6 floors with luggage
Stayed 1 night in Jun 2024

4/10 Poor

Ryan

Disliked: Cleanliness, amenities, property conditions & facilities
The elevator was broken, the room smelled like cigarettes, current had white stains all over it, shampoo and shower gel was empty. Would not stay here again
Stayed 1 night in Jun 2024

2/10 Terrible

Brenda

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place was terrible uncomfortable mattress. No ice.. no cable . No channels pillos trash. Babckyard full if trash broken down bikes. It put me in the mind of a shelter. I would'nt recommend to any one.p
Stayed 1 night in Jun 2024

6/10 Okay

YADERIS

Stayed 1 night in Jun 2024

10/10 Excellent

ELIAS

Stayed 1 night in Jun 2024

4/10 Poor

Artisha

Stayed 1 night in May 2024

6/10 Okay

diana

Disliked: Staff & service, amenities, property conditions & facilities
Staff was not helpful at all. Marginally polite. Not knowledgable. Difficulty reaching hotel by phone . Lobby very unattractive
Stayed 1 night in Jun 2024

10/10 Excellent

Roy

Stayed 2 nights in May 2024

8/10 Good

Tim

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was swag
Stayed 1 night in May 2024