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Orchard Street Hotel

2.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Orchard Street Hotel

Premier Queen City View | View from room
Property grounds
Terrace/patio
Restaurant
Terrace/patio

Reviews

7.2 out of 10

Good

Popular amenities

  • Laundry
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Free WiFi
  • Business services

Explore the area

Map
163 Orchard Street, New York, NY, 10002
  • Lower East Side Tenement Museum
    4 min walk
  • New York University
    14 min walk
  • Washington Square Park
    17 min walk
  • New York, NY (JFK-John F. Kennedy Intl.)
    51 min drive

Room options

View all photos for Orchard Queen

Desk, laptop workspace, free WiFi, bed sheets

Orchard Queen

  • 13 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Accessible Premier Queen City View

Accessible Premier Queen City View

Accessible Premier Queen City View

  • 19 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premier Queen City View

Desk, laptop workspace, free WiFi, bed sheets

Premier Queen City View

  • 19 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Orchard Full

Desk, laptop workspace, free WiFi, bed sheets

Orchard Full

  • 10 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

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Property entrance

The Gatsby Hotel

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Air conditioning
Room service
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3.6 out of 5, Good, (621)
The price is €169
for 1 room
includes taxes & fees
14 Jan - 15 Jan
The Gatsby Hotel

About this property

Orchard Street Hotel

Hotel with a 24-hour front desk, near New York University
Coffee/tea in a common area, a business center, and concierge services are available at this smoke-free hotel. Additionally, dry cleaning, a 24-hour front desk, and express check-in are onsite.
Orchard Street Hotel offers 50 shared accommodations with air conditioning, iPod docking stations, and complimentary bottled water. LED televisions come with premium cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones. A nightly turndown service is provided and housekeeping is offered daily.

During your stay at Orchard Street Hotel, you'll be within walking distance of New York University. Features include a business center, dry cleaning service, and concierge services.
  • Free WiFi (speed: 25+ Mbps)
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • 14 minutes by foot from New York University and a 3-minute drive from Washington Square Park
You'll find a business center on site. A terrace, tour/ticket assistance, and coffee/tea in a common area are also featured at Orchard Street Hotel.

This New York hotel is smoke free.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps

Parking and public transport

  • No on-site parking available

Food and drink

  • Coffee/tea in a common area

Conveniences

  • ATM/banking services
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Tour/ticket assistance
  • Turndown service

Business services

  • Business centre

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Heating (climate-controlled)

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • TV channels
  • iPod dock
  • LED TV
  • Premium channels

Food and drink

  • Free bottled water

More

  • Desk
  • Laptop-friendly workspace
  • Phone
  • Shared accommodations
  • Turndown service

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay
  • Resort fee: USD 17.21 per accommodation, per night
The resort fee includes:
  • Business center/computer access
  • Concierge service
  • Faxes
  • Fitness center access
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Phone calls

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival.

Property is also known as

Orchard Street Hotel New York
Orchard Street Hotel
Orchard Street New York
Orchard Street
Orchard Street Hotel Hotel
Orchard Street Hotel New York
Orchard Street Hotel Hotel New York

Orchard Street Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 233 out of 766 reviews" "
Rating 8 - Good. 236 out of 766 reviews" "
Rating 6 - Okay. 130 out of 766 reviews" "
Rating 4 - Poor. 89 out of 766 reviews" "
Rating 2 - Terrible. 78 out of 766 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

6.0/10

Amenities

7.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No complaints
Stayed 1 night in Sep 2024

6/10 Okay

Keith

Stayed 1 night in Sep 2024

4/10 Poor

Robert, Wellesley Hills

Disliked: Staff & service
The receptionist was uninformed and of limited help.
Stayed 1 night in Sep 2024

10/10 Excellent

Joseph

Stayed 1 night in Sep 2024

6/10 Okay

Bob

Liked: Amenities
Nice hotel, but no hot water during my stay
Stayed 1 night in Sep 2024

4/10 Poor

Samuel

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Hotel room was too small. Bed height was too low. No refrigerator. Ironing was not good. T.V. was too high on the wall. No desk. No chair. Do not recommend.
Stayed 7 nights in Sep 2024

4/10 Poor

Gustavo

The mattress was horrible bumpy and hard. Unacceptable
Stayed 7 nights in Sep 2024

10/10 Excellent

Emil

Stayed 1 night in Jul 2024

10/10 Excellent

Alexis

Stayed 1 night in Sep 2024

10/10 Excellent

Allegra

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Matthew

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very much enjoyed my stay
Stayed 1 night in Sep 2024

4/10 Poor

Toru

Disliked: Staff & service
1 hour+ delayed check-in
We had a poor experience during check-in. Check-in time was supposed to be 3PM. However, when we got there, we were told our room wasn't ready and it'd be a couple of minutes. Those "couple of minutes" turned into an 75 min. We were there on vacation and had places to go, and the hotel's disorganization impacted our plans. The receptionist said the delay was due to us having booked a city view room on a high floor, and that they clean rooms from bottom to top floors. Hardly an excuse, since we were paying for a "better" room. At 45 min past check-in, I asked if we could get a downgraded room and just check in, but they could not help. No additional accomodations were made for us. I would not recommend staying at this hotel.
Stayed 1 night in Sep 2024

8/10 Good

Sylvia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Value option for the solo traveler. Small room, clean, great towels, lots of pillows, window that opens. Great views. Felt secure in a lively neighborhood.
Stayed 1 night in Sep 2024

6/10 Okay

Shana

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Catalin

Liked: Cleanliness, staff & service
Stayed 3 nights in Sep 2024

6/10 Okay

ALEXANDER

Liked: Staff & service, property conditions & facilities
Alls good
Stayed 4 nights in Sep 2024

8/10 Good

John

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Just what I needed
Not a bad budget experience. Rooms are small, spartan but clean. TV didn’t work and Wi-Fi was basically non-functioning. The hallways were dingy with tears in the wallpaper. Check in took forever, as the credit card machine wasn’t working. The coffee service is a fail. Basically an upscale hostel, but exactly what I needed.
Stayed 1 night in Sep 2024

8/10 Good

Terri Lee

Liked: Cleanliness, staff & service, property conditions & facilities
Bit of a late check in buf really helpful staff. I liked the location. Will stay again.
Stayed 2 nights in Aug 2024

4/10 Poor

Juliette

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
We got to the hotel at 12am but due to over booking we didn’t get into a room until 2am. Upon arrival at the Orchard Street Hotel, it had a very foul, spoiled smell. There was some issues with overbooking and they only had one worker so we were standing there until 2am before we finally spoke up to be serviced since he was waiting on other clients. When we finally got our room key we tried to enter but someone had already occupied the room. We were then asked to stay at a partner hotel due to the unavailability. This room was in a completely different hotel on top of that. When we got to our “new hotel” which happened to be the Redford Hotel the room had a very weird smell. We tried to requests a different room but due to it being the only room left we were unable to get a different one. The space was extremely small. It was literally just a place to sleep and didn’t come with anything. The rooms do not seem to be thoroughly cleaned as when we came in and inspected there was a dead bug near the trash. If you plan on being out a lot and don’t care about where you sleep this will work. I know i was really uncomfortable and a little disappointed but i don’t think i would recommend or stay again.
Stayed 2 nights in Aug 2024

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Hudson

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay, had everything we needed and the staff were all very helpful
Stayed 3 nights in Aug 2024

6/10 Okay

Francesca

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Please clean the walls in the bedrooms there was so much dirt and other non hygienic items on the walls.
Stayed 2 nights in Aug 2024

6/10 Okay

Melissa

Travelled with partner
Liked: Cleanliness, staff & service
Hotel was great and daytime manager was very good. One HUGE problem was that there was very poor Internet connection and the cable TV repeatedly stopped working throughout the three days we were there. But the hotel is very nice, clean, great location and reasonably priced.
Stayed 3 nights in Aug 2024

10/10 Excellent

Manuel

Stayed 2 nights in Aug 2024

2/10 Terrible

Kasey

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Run down and dirty
Our first room, room 1003 had evidence of water damage. The bathroom door and vanity was swollen and had damaged wood. The nightstand legs were broken so we couldn’t put drinks on them. The shower was broken and we had no hot water. They moved us to room 302. This room had a broken sink that sprayed everywhere but at least we had hot water in the shower after running it for 10 minutes. We had to wash our hands in the shower to avoid getting sprayed by the sink. The hallways all had ripped wallpaper and our room wallpaper in 302 had body fluids on it. Would not stay here again.
Stayed 1 night in Aug 2024