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Orchard Street Hotel

2.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Orchard Street Hotel

Premier Queen City View | View from room
Restaurant
Terrace/patio
Terrace/patio
Property grounds

Reviews

7.2 out of 10

Good

Popular amenities

  • Laundry
    Laundry
  • 24/7 front desk
    24/7 front desk
  • Air conditioning
    Air conditioning
  • Housekeeping
    Housekeeping
  • Free WiFi
    Free WiFi
  • Business services
    Business services

Explore the area

Map
163 Orchard Street, New York, NY, 10002
  • Lower East Side Tenement Museum
    4 min walk
  • New York University
    14 min walk
  • Washington Square Park
    17 min walk
  • New York, NY (JFK-John F. Kennedy Intl.)
    51 min drive

Room options

View all photos for Orchard Queen

Desk, laptop workspace, free WiFi, bed sheets

Orchard Queen

  • 13 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Accessible Premier Queen City View

Accessible Premier Queen City View

Accessible Premier Queen City View

  • 19 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premier Queen City View

Desk, laptop workspace, free WiFi, bed sheets

Premier Queen City View

  • 19 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Orchard Full

Desk, laptop workspace, free WiFi, bed sheets

Orchard Full

  • 10 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

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About this property

Orchard Street Hotel

Hotel with a 24-hour front desk, near New York University
Coffee/tea in a common area, a business center, and concierge services are available at this smoke-free hotel. Additionally, dry cleaning, a 24-hour front desk, and express check-in are onsite.
Orchard Street Hotel offers 50 shared accommodations with air conditioning, iPod docking stations, and complimentary bottled water. LED televisions come with premium cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones. A nightly turndown service is provided and housekeeping is offered daily.

During your stay at Orchard Street Hotel, you're just a quick walk from Lower East Side Tenement Museum. Features include a business center, dry cleaning service, and concierge services.
  • Free WiFi (speed: 25+ Mbps)
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • 14 minutes by foot from New York University and a 4-minute drive from 5th Avenue
You'll find a business center on site. A terrace, tour/ticket assistance, and coffee/tea in a common area are also featured at Orchard Street Hotel.

This New York hotel is smoke free.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps

Parking and public transport

  • No on-site parking available

Food and drink

  • Coffee/tea in a common area

Conveniences

  • ATM/banking services
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Tour/ticket assistance
  • Turndown service

Business services

  • Business centre

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Heating (climate-controlled)

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • TV channels
  • iPod dock
  • LED TV
  • Premium channels

Food and drink

  • Free bottled water

More

  • Desk
  • Laptop-friendly workspace
  • Phone
  • Shared accommodations
  • Turndown service

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay
  • Resort fee: USD 17.21 per accommodation, per night
The resort fee includes:
  • Business center/computer access
  • Concierge service
  • Faxes
  • Fitness center access
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Phone calls

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival.

Property is also known as

Orchard Street Hotel New York
Orchard Street Hotel
Orchard Street New York
Orchard Street
Orchard Street Hotel Hotel
Orchard Street Hotel New York
Orchard Street Hotel Hotel New York

Orchard Street Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 218 out of 735 reviews" "
Rating 8 - Good. 230 out of 735 reviews" "
Rating 6 - Okay. 125 out of 735 reviews" "
Rating 4 - Poor. 86 out of 735 reviews" "
Rating 2 - Terrible. 76 out of 735 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

5.8/10

Amenities

7.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

Melissa

Travelled with partner
Liked: Cleanliness, staff & service
Hotel was great and daytime manager was very good. One HUGE problem was that there was very poor Internet connection and the cable TV repeatedly stopped working throughout the three days we were there. But the hotel is very nice, clean, great location and reasonably priced.
Stayed 3 nights in Aug 2024

10/10 Excellent

Manuel

Stayed 2 nights in Aug 2024

2/10 Terrible

Kasey

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Run down and dirty
Our first room, room 1003 had evidence of water damage. The bathroom door and vanity was swollen and had damaged wood. The nightstand legs were broken so we couldn’t put drinks on them. The shower was broken and we had no hot water. They moved us to room 302. This room had a broken sink that sprayed everywhere but at least we had hot water in the shower after running it for 10 minutes. We had to wash our hands in the shower to avoid getting sprayed by the sink. The hallways all had ripped wallpaper and our room wallpaper in 302 had body fluids on it. Would not stay here again.
Stayed 1 night in Aug 2024

4/10 Poor

Marlayia

Travelled with partner
Disliked: Amenities, property conditions & facilities
There was no microwave no amenities the room was super small. One night my key didn’t work for the hotel but good for the price
Stayed 4 nights in Aug 2024

10/10 Excellent

Kaheem, Philadelphia

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location to bars eateries and local entertainment.
Stayed 2 nights in Aug 2024

8/10 Good

Edgar

Liked: Cleanliness, staff & service, property conditions & facilities
N/A
Stayed 1 night in Aug 2024

10/10 Excellent

tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

4/10 Poor

John

Almost, but not quite
I was looking for inexpensive, no frills and close to where I needed to be early in the morning. This place nailed those criteria. The room was tiny, but clean and quiet and perfect for sound sleeping. The AC worked great. However, the shower water barely attained lukewarm and the coffee was vile, totally unacceptable for a NYC hotel. I’d forgotten how hip and grungy that part of the LES is, so it was nice to stroll by Arlene’s Grocery and up and down Ludlow. I slept well in a clean, comfortable bed, and that was what I most needed.
Stayed 1 night in Aug 2024

2/10 Terrible

Alyssa

Disliked: Cleanliness, staff & service, property conditions & facilities
This was a horrible experience- they tack on fees for WiFi and amenities (but the WiFi doesn’t even work). I filed a report with Expedia and the manager. The hotel manager said if you don’t like that the WiFi doesn’t work switch hotels, we can’t refund you Don’t stay here
Stayed 3 nights in Jul 2024

6/10 Okay

Michele

Business traveller
Liked: Staff & service
I enjoyed my stay overall. Due to the lack of cleanliness in the bathroom, there was hair in the shower, behind the toilet and around the toilet it was grimy, way too much hair from someone else in the room. The phone and remote was covered in something sticky. I asked for these to be cleaned my first night and they weren’t able to make it happen. I won’t stay here again. However, the staff was wonderful and I was treated very kindly.
Stayed 3 nights in Jul 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good stay, clean, pleasant people, and a room with a view.
Stayed 1 night in Jul 2024

10/10 Excellent

David, Wilmington

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 2 nights in Jul 2024

8/10 Good

Ward

Liked: Cleanliness, staff & service, property conditions & facilities
good value for money
Stayed 1 night in Jul 2024

2/10 Terrible

Nicholas

Travelled with family, Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
I have traveled around the world in many developing countries. This hotel would rank somewhere at low mid level hotels. The safety lock in the does was broken, the windows filthy, the mates u think was inflatable and the bathroom door so warped that it wouldn’t shut. Amazingly bad place.
Stayed 1 night in Jul 2024

10/10 Excellent

Sincerely

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
perfect
Stayed 1 night in Jul 2024

8/10 Good

KRISTEN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
the views!
Stayed 1 night in Jul 2024

10/10 Excellent

Daniella

Stayed 1 night in Jul 2024

2/10 Terrible

Bryan

Stayed 2 nights in Jul 2024

10/10 Excellent

Melissa

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay
Stayed 1 night in Jul 2024

10/10 Excellent

Ian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
AMAZINGGGGGGGGGG STAFF! Love them!
Stayed 1 night in Jul 2024

8/10 Good

Madison

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Junior

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Natalia

Stayed 1 night in Jul 2024