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Motto by Hilton New York City Chelsea

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Motto by Hilton New York City Chelsea

Bar (on property)
Exterior
Lobby
Exterior
Two Bedroom, 1.5 Bath Suite

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Gym
  • 24/7 front desk
  • Housekeeping
  • Air conditioning

Explore the area

Map
113 West 24th Street, New York, NY, 10001
  • Chelsea Hotel
    ‪5 min walk‬
  • Madison Square Park
    ‪6 min walk‬
  • Madison Square Garden
    ‪10 min walk‬
  • New York, NY (JFK-John F. Kennedy Intl.)
    ‪52 min drive‬

Room options

View all photos for Room, 1 King Bed, City View

View from room

Room, 1 King Bed, City View

  • 16 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Accessible (1 King Bed & 1 Twin Bunk Bed, Hearing)

In-room safe, soundproofing, free WiFi, bed sheets

Room, Accessible (1 King Bed & 1 Twin Bunk Bed, Hearing)

  • 18 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Room, 1 King Bed, Accessible, City View (Mobility, Roll-In Shower)

View from room

Room, 1 King Bed, Accessible, City View (Mobility, Roll-In Shower)

  • 16 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

In-room safe, soundproofing, free WiFi, bed sheets

Room, 1 King Bed

  • 16 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room (1 King Bed & 1 Twin Bunk Bed)

In-room safe, soundproofing, free WiFi, bed sheets

Room (1 King Bed & 1 Twin Bunk Bed)

  • 18 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Room, Accessible (4 Twin Bunk Beds, Hearing)

In-room safe, soundproofing, free WiFi, bed sheets

Room, Accessible (4 Twin Bunk Beds, Hearing)

  • 19 sq m
  • Sleeps 4
  • 4 Twin Beds

View all photos for Room, 2 Double Beds, Accessible (Mobility, Roll-In Shower)

In-room safe, soundproofing, free WiFi, bed sheets

Room, 2 Double Beds, Accessible (Mobility, Roll-In Shower)

  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, Accessible, Bathtub (4 Twin Bunk Beds, Mobility)

In-room safe, soundproofing, free WiFi, bed sheets

Room, Accessible, Bathtub (4 Twin Bunk Beds, Mobility)

  • 19 sq m
  • Sleeps 4
  • 4 Twin Beds

View all photos for Room, 2 Double Beds, Accessible (Hearing)

In-room safe, soundproofing, free WiFi, bed sheets

Room, 2 Double Beds, Accessible (Hearing)

  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room (4 Twin Bunk Beds)

In-room safe, soundproofing, free WiFi, bed sheets

Room (4 Twin Bunk Beds)

  • 19 sq m
  • Sleeps 4
  • 4 Twin Beds

View all photos for Room, 1 King Bed

In-room safe, soundproofing, free WiFi, bed sheets

Room, 1 King Bed

  • 16 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Accessible (Flex Room, Hearing, Murphy Bed)

In-room safe, soundproofing, free WiFi, bed sheets

Room, Accessible (Flex Room, Hearing, Murphy Bed)

  • 18 sq m
  • Sleeps 2
  • 1 Double Murphy Bed

View all photos for Room, 1 King Bed, Accessible, City View (Mobility, Bathtub)

View from room

Room, 1 King Bed, Accessible, City View (Mobility, Bathtub)

  • 16 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds

In-room safe, soundproofing, free WiFi, bed sheets

Room, 2 Double Beds

  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Two Bedroom, 1.5 Bath Suite

Two Bedroom, 1.5 Bath Suite

Two Bedroom, 1.5 Bath Suite

  • 33 sq m
  • Sleeps 5
  • 1 Twin Bunk Bed, 1 King Murphy Bed and 1 King Bed

View all photos for Room (Flex Room with Murphy Bed)

In-room safe, soundproofing, free WiFi, bed sheets

Room (Flex Room with Murphy Bed)

  • 18 sq m
  • Sleeps 2
  • 1 Double Murphy Bed

View all photos for Room, 1 King Bed, Accessible, City View (Hearing)

View from room

Room, 1 King Bed, Accessible, City View (Hearing)

  • 16 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

In-room safe, soundproofing, free WiFi, bed sheets

Room, 1 King Bed, Accessible (Hearing)

  • 16 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, City View (Mobility, Bathtub)

View from room

Room, 1 King Bed, Accessible, City View (Mobility, Bathtub)

  • 16 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, City View (Hearing)

View from room

Room, 1 King Bed, Accessible, City View (Hearing)

  • 16 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Roll-In Shower)

In-room safe, soundproofing, free WiFi, bed sheets

Room, 1 King Bed (Roll-In Shower)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Landmark City View)

Room, 1 King Bed (Landmark City View) | View from room

Room, 1 King Bed (Landmark City View)

  • 16 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby

Hyatt Place New York / Chelsea

Breakfast included
Pet-friendly
Free WiFi
Restaurant
4.1 out of 5, Very good, (2070)
The price is €208
for 1 room
includes taxes & fees
4 Feb - 5 Feb
Hyatt Place New York / Chelsea

About this property

Motto by Hilton New York City Chelsea

Hotel with a 24-hour fitness center, a short walk to 5th Avenue
This smoke-free hotel features a restaurant, a 24-hour fitness center, and concierge services. WiFi in public areas is free. Other amenities include a 24-hour front desk, express check-out, and a front-desk safe.
Motto by Hilton New York City Chelsea offers 374 air-conditioned accommodations with laptop-compatible safes and hair dryers. Cable television is provided.

Bathrooms include bathtubs or showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Motto by Hilton New York City Chelsea's great location gets high marks from our customers. During your stay, you're just a quick walk from 5th Avenue. Free WiFi in public areas, a restaurant, and a 24-hour gym are available.
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Services include a concierge and luggage storage
  • Onsite recreation includes a 24-hour gym and bike rentals
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Within a 15-minute walk of Madison Square Garden and Empire State Building
  • Pets welcome for a fee
There's a restaurant on site. Public spaces have free WiFi. Motto by Hilton New York City Chelsea also features a 24-hour fitness center, concierge services, and express check-out.

This 4-star New York hotel is smoke free.

Motto by Hilton New York City Chelsea has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • 1 restaurant

Things to do

  • 24-hour fitness centre
  • Bike rentals

Family friendly

  • Soundproofed rooms

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Heating

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • TV channels

More

  • Connecting rooms available
  • Laptop-compatible safe
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per accommodation, per stay
  • Weight limit: 50 lbs per pet
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 34.43 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Motto by Hilton New York City Chelsea Hotel
Motto by Hilton New York City Chelsea New York
Motto by Hilton New York City Chelsea Hotel New York

Motto by Hilton New York City Chelsea Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 972 out of 1429 reviews" "
Rating 8 - Good. 272 out of 1429 reviews" "
Rating 6 - Okay. 89 out of 1429 reviews" "
Rating 4 - Poor. 46 out of 1429 reviews" "
Rating 2 - Terrible. 50 out of 1429 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Terry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
TERRY
Hotel staff were very polite. Our room was cleaned daily.
Stayed 6 nights in Oct 2024

10/10 Excellent

Arhnel

Stayed 1 night in Aug 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love staying
Love staying here! Hotel is newer and in an awesome location. Love the casual vibes it gives too
Stayed 1 night in Oct 2024

10/10 Excellent

Stewart

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
All was good except that the technology needs to be updated. Need more USB C outlets and charging should be faster.
Stayed 4 nights in Oct 2024

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Small but comfortable room but the shower was tepid. Otherwise great and great location.
Stayed 2 nights in Oct 2024

10/10 Excellent

Margarita, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Yacov

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, very comfortable beds, clean rooms and nice bathrooms. Lobby and lounge area are nice with a good atmosphere.
Stayed 4 nights in Oct 2024

10/10 Excellent

Mhd Ghais, Ancaster

Stayed 2 nights in Sep 2024

8/10 Good

Jamael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

8/10 Good

Casey

Liked: Staff & service, room comfort
Stayed 1 night in Oct 2024

2/10 Terrible

Gabriel

Business traveller
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The worst experience of a hotel in NY. The one good thing is its a new hotel thats all. The restaurant at the hotel is expensive and average, $70 for a one person breakfast in a Hilton?? Thats a robbery. The building has 40 stories and 4 elevators and there are lines constantly to go up or down, it took me 10 mins to go down for breakfast. They make things worst to use the elevators for housekeeping and to freight dirty towels and linens. The staff is unprofessional un trained and young so they dont really care as they dont know any better. I had to change rooms 3 times, 1st room ac was making noises that you wouldnt be able to sleep in, second room had a dent mattress and when I asked them to change they just said they dont stock any so I had to change rooms. Overall terrible hotel to stay at it feels like a hostel but with 5 star prices. I do not recommend staying here at all. Not coming back. And I also dont care about what management has to say so dont reply to me either with your tipycal message that you are sorry, cause if you were you would refund me.
Stayed 3 nights in Oct 2024

10/10 Excellent

Livia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location and quiet neighborhood
Stayed 2 nights in Sep 2024

4/10 Poor

Alyssa

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
M
Stayed 3 nights in Oct 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Sweet night!
Stayed 1 night in Oct 2024

8/10 Good

Margaret

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Nice Hotel In Great Location!
Our room ( 2 doubles) was clean and the bed was comfy. There isn't a closet but there was plenty of space for our stuff. The staff is super nice and helpful! Thanks to all. There aren't coffee makers or kettles in the room but you can request one. A couple of odd things, though. First, the front desk is in an awkward spot. The bar and restaurant are quite close, and if you arrive at night there is a band playing right next to the reception desk so it can be hard to hear the person who's checking you in. Not quite sure why the reception desk is not where the concierge desk is, it would so much less hectic, in my opinion. And just a small gripe. The 2 water bottles per day that are included in the stay are impossible to open! We had to ask the security guards to open them for us. The Motto is in a great location and I recommend it to anyone coming to NYC.
Stayed 3 nights in Oct 2024

10/10 Excellent

Kathleen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fab location, nice vibe, NYC gem!
Our 2 night visit at Motto was better than we hoped for. After a quick search we found this hotel that was a perfect location for walking to the High Line, Chelsea galleries, restaurants (Eataly on 5th, Shake Shack on Madison) and jumping on the subways to the Met and MoMA. While we used to live in NYC (for 45 years) it was exciting to see the city from another perspective- the spectacular view from our floor to ceiling window from the 37th floor (Hudson River, Statue of Liberty, Manhattan skyline). Also pleased with the easy curbside access, outdoor tables for meals and a sophisticated but comfortable bar and restaurant inside. The staff is very professional and friendly; when an unexpected glitch occurred it was resolved with speed and thoroughness. Our room with King bed was simple but perfectly designed to be functional and comfortable. Nice design choices though our room didn't have a closet or chest of drawers which was fine with us but perhaps limiting if you have lots of stuff. We would definitely stay here again. Not the usual hustle and bustle New York scene, just easy and just enough hip to feel it's different than most.
floor to ceiling view!
Good morning New York
Stayed 2 nights in Oct 2024

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location.
Stayed 3 nights in Oct 2024

10/10 Excellent

Emily

Stayed 1 night in Oct 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

8/10 Good

Luis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Very centric, nice ambience. Last 2 days didn’t have hot water due gas leak. Staff is not too customer service detail oriented.
Stayed 3 nights in Oct 2024

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We loved the location, cleanliness and friendliness of the staff. Only bummer was a gas main break in Chelsea that knocked out hot water for the whole block and more. Not the hotels fault…we had a great time there.
Stayed 3 nights in Oct 2024

8/10 Good

Sarah

Liked: Cleanliness
Stayed 2 nights in Oct 2024

10/10 Excellent

SEAN

Stayed 3 nights in Sep 2024

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities
It was fine
Stayed 3 nights in Sep 2024