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Room, 1 King Bed, Accessible, City View (Mobility, Bathtub)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Accessible, City View (Mobility, Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Accessible (Hearing)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, Accessible (1 King Bed & 1 Twin Bunk Bed, Hearing)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, Accessible, City View (Hearing)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room (Flex Room with Murphy Bed)

Bed Count room.options.bedSize.MurphyBed.Singular Maximum Occupancy 2 Max

Hotel Description

Motto by Hilton New York City Chelsea's great location gets high marks from our customers. During your stay, you're just a quick walk from 5th Avenue. Free WiFi in public areas, a restaurant and a 24-hour gym are available.

  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Amenities include a front desk safe and a lift
  • On-site recreation includes a 24-hour gym and bicycles to rent
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Within a 15-minute walk of 5th Avenue and Madison Square Garden
  • Pets welcome for a fee

Motto by Hilton New York City Chelsea ratings based on 3 Verified Reviews

Review Summary
3.3 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Motto by Hilton New York City Chelsea

Everyone (2) Couples (1)
1 out of 5
Ilmastointikoneisto piti koko majoituksen ajan kovaa ääntä. Korjauspyynnöistä huolimatta se ei korjaantunut koko matkan aikana. Huoneen katosta vuosi vesi huoneen lattialle. Huoneistossa olis edellisen asukkaan roskat, kuten irtoripsiä ym. Ei todellakaan jatkoon.

Posted by on 13 Oct 2022

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Comment from Hotel Management

13 Oct 2022 by Motto Team

Thank you for taking the time to share your experience about your recent stay at our hotel. We strive to provide gracious, engaging and caring service and sincerely appreciate your feedback and we're very sorry you were unhappy. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us in the future at Motto Chelsea NYC!

4 out of 5
Neues Hotel. Sehr gutes Restaurant im Hotel. Zimmer war allerdings klein.

Posted by on 19 Sep 2022

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Comment from Hotel Management

19 Sep 2022 by The Motto Team

Thank you for your feedback, we hope to host you again very soon at Motto Chelsea NYC!

5 out of 5
War alles super

Posted by on 28 Mar 2022

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Comment from Hotel Management

29 Mar 2022 by Motto Team

Danke Amy! See you back soon

About the Motto by Hilton New York City Chelsea

Location 113 West 24th Street, New York, NY 10001

Property Features

There's a restaurant on site. Public spaces have free WiFi. Motto by Hilton New York City Chelsea also features a 24-hour fitness centre, concierge services, and a front desk safe. This 4-star New York hotel is smoke free.

  • 374 guestrooms or units
  • 42 levels
  • Front desk (24 hours)
  • Front desk safe
  • Concierge
  • Lift
  • No smoking on site
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms

Internet

Available in all rooms: Free WiFi

Transport

  • Train station: New York W 32nd St. Station (0.7 km / 0.4 mi)
  • Metro station: 23 St. Station (7th Av.) (0.3 km / 0.2 mi)

Room Amenities

Motto by Hilton New York City Chelsea offers 374 air-conditioned accommodations with laptop-compatible safes and a hairdryer. Cable televisions are provided. Bathrooms include baths or showers and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

  • Cable channels
  • Shower
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Toiletries (free)
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Toothbrush and toothpaste available

Food & Drink

Motto by Hilton New York City Chelsea has a restaurant on site.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals on site

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair accessible path of travel
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets: USD 150 per accommodation, per stay
  • Weight limit: 50 lb per pet Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include a fire extinguisher, a security system and a first aid kit

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property follows sanitisation practices of COVID-19 Guidelines (CDC)
  • UnionPay
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Cashless transactions are available
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities on-site
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Security system
  • Property follows sanitisation practices of SafeStay (AHLA - USA)
  • Food service has been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are not in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Property follows a brand or regulatory agency's sanitisation guidelines CleanStay (Hilton)
  • Carbon monoxide detector
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 34.43 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Motto by Hilton New York City Chelsea Hotel
  • Motto by Hilton New York City Chelsea New York
  • Motto by Hilton New York City Chelsea Hotel New York

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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