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Moon Hotel Brooklyn

2.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Moon Hotel Brooklyn

Economy Single Room, 1 Queen Bed, Non Smoking, Private Bathroom
Reception
Interior
Exterior
Economy Single Room, 1 Queen Bed, Non Smoking, Private Bathroom | Bathroom

Reviews

6.6 out of 10

Popular amenities

  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi

Explore the area

Map
393 Rockaway Ave, Brooklyn, NY, 11212
  • Brooklyn Botanic Gardens
    7 min drive
  • Brooklyn Museum
    7 min drive
  • Prospect Park
    7 min drive
  • New York, NY (JFK-John F. Kennedy Intl.)
    28 min drive

Room options

View all photos for Economy Single Room, 1 Queen Bed, Non Smoking, Private Bathroom

Economy Single Room, 1 Queen Bed, Non Smoking, Private Bathroom

Economy Single Room, 1 Queen Bed, Non Smoking, Private Bathroom

  • 11 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior
Hotel 369 Brooklyn
Free WiFi
Air conditioning
Housekeeping
24/7 front desk
3.0 out of 5, (310)
The price is €253
for 1 night
includes taxes & fees
5 Dec - 6 Dec
Hotel 369 Brooklyn

About this property

Moon Hotel Brooklyn

Hotel in Brooklyn with a 24-hour front desk
Along with a 24-hour front desk, this smoke-free hotel has express check-out and free WiFi in public areas. Change of bedsheets is available on request.
Moon Hotel Brooklyn offers 26 air-conditioned accommodations with complimentary toiletries. Beds feature Frette Italian sheets and premium bedding. 42-inch LED televisions come with satellite channels.

Bathrooms include showers with rainfall showerheads and hydromassage showerheads. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Housekeeping is offered daily and change of bedsheets can be requested.

During your stay at Moon Hotel Brooklyn, you'll be close to Barclays Center Brooklyn. Features include free WiFi in public areas.
  • Free WiFi (speed: 25+ Mbps)
  • 9 minutes by car from Barclays Center Brooklyn and 14 minutes from New York University
Moon Hotel Brooklyn offers its guests express check-out. WiFi is free in public spaces.

This Brooklyn hotel is smoke free.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • Limited on-site parking
  • 24 hours off-site parking within 100 ft (USD 35 per night)
  • Street parking available

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Daily housekeeping

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Tile flooring in room

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Frette Italian sheets
  • Heating
  • Premium bedding

Bathroom

  • Free toiletries
  • Hydromassage showerhead
  • Private bathroom
  • Shower
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 42-inch LED TV
  • Satellite channels

More

  • Desk
  • Laptop-friendly workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: USD 100.00 per accommodation, per stay
  • Service fee: USD 4.36 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: USD 35 per night(100 ft away; open 24 hours)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Front desk staff will greet guests on arrival.

Property is also known as

Moon Hotel Brooklyn Hotel
Moon Hotel Brooklyn Brooklyn
Moon Hotel Brooklyn Hotel Brooklyn

Moon Hotel Brooklyn Reviews

Reviews

6.6
Rating 10 - Excellent. 16 out of 46 reviews" "
Rating 8 - Good. 6 out of 46 reviews" "
Rating 6 - Okay. 9 out of 46 reviews" "
Rating 4 - Poor. 4 out of 46 reviews" "
Rating 2 - Terrible. 11 out of 46 reviews" "

7.4/10

Cleanliness

7.0/10

Staff & service

5.6/10

Amenities

7.0/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

2/10 Terrible

Monique

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Loud music on other rooms stoped around 4am.
Stayed 1 night in Jul 2024

6/10 Okay

Christian

Liked: Cleanliness, staff & service, property conditions & facilities
No direct lighting in bedroom, only from the hallway.
Stayed 1 night in Jul 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice small hotel inside and rooms were very nice Street area was not very clean and no parking for hotel guests or discounted rates in parkibg lot nearby
Stayed 1 night in Jul 2024

6/10 Okay

Georgia

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I got a half of sink its a size 12 in women comparison … mini fridge smaller than the average small pretty cute bed soft tight ass bathroom slippery as hell so hold on .. other than that its a mini doorm no bbl can fit
Stayed 1 night in Jul 2024

10/10 Excellent

safin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was great, and the staff were very kind and accommodating
Stayed 1 night in Jun 2024

2/10 Terrible

Jazeel

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Jun 2024

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities
Great Property and staff. its a bit small but it was perfect for me.
Stayed 2 nights in Feb 2024

10/10 Excellent

john, New Orleans

Liked: Staff & service
Stayed 1 night in May 2024

6/10 Okay

Patrick

Stayed 1 night in Apr 2024

8/10 Good

Brian C

Stayed 2 nights in Apr 2024

6/10 Okay

Derick

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024

10/10 Excellent

JaeMar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Needs work
It was ok the tv service barely worked but overall wasn’t bad
Stayed 1 night in Mar 2024

10/10 Excellent

Imran, New York

Liked: Cleanliness, staff & service, property conditions & facilities
Great rooms. Bathroom’s very cramped and front desk certainly didn’t exude enthusiasm that he (the hotel) were in the people business.
Stayed 1 night in Feb 2024

2/10 Terrible

Paul

Business traveller
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
THERE IS NO PARKING HERE!
There was lots of drama everyday I was there with customer. Their ad on Hotels.com said parking available. I asked and the guy said there is parking on the street, not true and very mis-leading. He asked me to show him in the ad where it said that, I was able to show him and the manager the next day but there was no attempt to make things right. I had to pay an extra $115.00 in a nearby parking lot. I really do not like deceiving advertising.
Stayed 4 nights in Feb 2024

8/10 Good

Joseph Asante

Stayed 2 nights in Feb 2024

2/10 Terrible

Jeff

Disliked: Cleanliness, staff & service, property conditions & facilities
My recent stay at Moon Hotel Brooklyn was a disappointing and frustrating experience that I feel compelled to share, as an international traveler from Japan with limited English proficiency. Upon checking in, I immediately noticed that the heater in my room was not working, leaving the space uncomfortably cold. As someone who struggles with English, communicating this issue to the staff was challenging, but I made an effort to express my concerns. To compound my discomfort, there was no hot water when I attempted to shower. This was particularly distressing after a long day of travel. I expected a basic level of comfort and amenities, but Moon Hotel Brooklyn failed to meet even these modest standards. Upon returning home, I took the initiative to call the hotel and voice my concerns. To my dismay, I was told that I had to email the manager, Andy, to address my issues. I promptly sent an email on January 5, 2024, detailing the problems I had encountered during my stay. Unfortunately, my efforts to communicate my concerns were met with silence. After waiting several weeks for a response, I decided to take matters into my own hands and called Moon Hotel Brooklyn once again. When I finally spoke with Manager Andy, he shockingly claimed that he had never received my email. Frustrated, I provided him with the exact time and date of my email, and suddenly, he conveniently found it. Despite acknowledging the issues I faced, he callously informed me that there was nothing he could

6/10 Okay

Khadim

Stayed 1 night in Jan 2024

10/10 Excellent

Hamda

Stayed 1 night in Jan 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay at
Stayed 1 night in Jan 2024

2/10 Terrible

Chaim

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

8/10 Good

Charmaine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2023

2/10 Terrible

Delroy

Stayed 1 night in Dec 2023

6/10 Okay

Adel

Disliked: Cleanliness, staff & service
Cleaning crew has no experience taking advantage of new hotel so they think they could get away with not cleaning front desk. Not rude, but not professional bed sheets were not changed just were folded and made. Also do not use the body wash and shampoo provided in the bathroom I think they accidentally put concrete acid in it, it burns no Wi-Fi hotel has great potential. It is brand new, but they need to find somebody with experience.
Stayed 2 nights in Dec 2023

10/10 Excellent

Jennifer

Stayed 1 night in Dec 2023

2/10 Terrible

Ronald

Disliked: Cleanliness, staff & service, property conditions & facilities
This place is nothing like pics. Dangerous part of town, rooms are so small you can barely move around, bathroom could barely shut the door without getting in the shower to do so. So disappointed, I nearly shelled out for a hotel in another part of town, but this was too expensive, so I reluctantly stayed. No hotel lobby, attendant behind bullet proof glass.
Stayed 1 night in Dec 2023