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Midtown West Hotel

3.0 star property

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Photo gallery for Midtown West Hotel

Lobby
Property entrance
Room
Room, 1 Single Bed
Lobby

Reviews

6.0 out of 10

Popular amenities

  • Air conditioning
  • Free WiFi

Explore the area

Map
303 W 30th Street, New York, NY, 10001
  • Empire State Building
    ‪14 min walk‬
  • Times Square
    ‪14 min walk‬
  • Broadway
    ‪15 min walk‬
  • New York, NY (JFK-John F. Kennedy Intl.)
    ‪55 min drive‬

Room options

View all photos for Basic Triple Room, 1 Bedroom

Basic Triple Room, 1 Bedroom

Basic Triple Room, 1 Bedroom

  • 18 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Room, 1 Single Bed

Room, 1 Single Bed

Room, 1 Single Bed

  • 9 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Room

Room

Room

  • 14 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Street view

Americana Inn

  • Air conditioning
  • Housekeeping
  • 24/7 front desk
  • Grocery/convenience store
3.4 out of 5, (1006)
The price is €196
for 1 room
includes taxes & fees
28 Mar - 29 Mar
Americana Inn

About this property

Midtown West Hotel

Hotel in New York, a quick walk to The High Line Park
Along with coffee/tea in a common area, this smoke-free hotel has a microwave in a common area and concierge services. Free WiFi in public areas and a free manager's reception are also provided. Additionally, tour/ticket assistance, a front-desk safe, and ATM/banking services are onsite. Housekeeping is available on request.
Midtown West Hotel offers 31 air-conditioned accommodations with iPod docking stations and complimentary bottled water. Beds feature down comforters and premium bedding. LCD televisions come with cable channels. Bathrooms include bathtubs or showers and hair dryers.

This New York hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided on request.

Our customers tell us they can't get enough of Midtown West Hotel's great location. During your stay, you're just a quick walk from Madison Square Garden. Enjoy features like free WiFi in public areas and a free manager's reception, plus concierge services.
  • Free WiFi
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Within a 15-minute walk of The High Line Park and Empire State Building
A free manager's reception is offered daily. Public spaces have free WiFi. Multilingual staff, tour/ticket assistance, and coffee/tea in a common area are also featured at Midtown West Hotel.

This 3-star New York hotel is smoke free.

The hotel hosts a free manager's reception daily.

Languages

English, Korean, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Coffee and tea in common areas
  • Free daily manager's reception

Conveniences

  • ATM
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • IPod dock
  • LCD TV with cable channels

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Free local calls
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10:30 PM
Early check-in subject to availability
Early check-in fee: USD 25
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 25

Special check-in instructions

The front desk is open daily from 7:30 AM - 11:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 200 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 25 (subject to availability)
  • Late check-out fee: USD 25 (subject to availability)
  • Facilities fee: USD 15 per accommodation, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
The front desk at this property is open daily from 7:30 AM - 11:00 PM.
Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Manhattan West Hotel New York
Midtown West Hotel New York
Manhattan West New York
Midtown West New York
Midtown West
Midtown West Hotel Hotel
Midtown West Hotel New York
Midtown West Hotel Hotel New York

Midtown West Hotel Reviews

Reviews

6.0
Rating 10 - Excellent. 159 out of 1002 reviews
Rating 8 - Good. 238 out of 1002 reviews
Rating 6 - Okay. 236 out of 1002 reviews
Rating 4 - Poor. 158 out of 1002 reviews
Rating 2 - Terrible. 211 out of 1002 reviews

6.4/10

Cleanliness

6.8/10

Staff & service

5.0/10

Amenities

5.6/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

6/10 Okay

linda

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Just two minutes walk to Penn station so really easy to get from there to JFK. The room was small but clean, bed very comfortable and the bedding was very clean. Downside, my room was up 4 flights of stairs with no elevator. In NYC lack of elevator in an old building is no surprise but for some weird reason the guy at reception decided that the 4th floor would be better for me than the 3rd - that's a long way up for a 70 year old woman!! On the upside though - free exercise - I didn't need to go the gym :)
Stayed 1 night in Dec 2024

8/10 Good

Guven

Stayed 2 nights in Nov 2024

4/10 Poor

James

Disliked: Staff & service, room comfort
You get what you pay for, especially in NYC
It was a tiny room & not very comfortable but for a brief overnight stay it was fine as a place to sleep.
Stayed 1 night in Dec 2024

4/10 Poor

Edgar, Saint Louis Park

Stayed 2 nights in Nov 2024

8/10 Good

AGATA

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2024

2/10 Terrible

Patricia

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Starting with the positives, the sheets on the bed seemed clean and the room was warm. Which was good because we could not get the temperature to change. Now for the rest. There is no elevator so we carried our luggage up the steps to our room. I am 73 so that was fun. The room was also not well cleaned and there were mystery items under the bed and a coating of visible dust. We had 3 flat pillows and no blanket.There was only scalding water in the sink. The tub didn't have a drain cap and looked like it was caulked by a kindergartener. We had no washcloths. The soap was the size and thickness of a half-dollar. No hairdryer. There was one small drawer below the foot wide space to hang your clothes. The TV was positioned so that you could not watch it from the bed. The plugs kept falling out of the outlets. The switchplates were hung with a 1/4-1/2" gap from the wall. There was a strange stain on the wall, too. The bathroom door looked like someone or some animal was gnawing on it. It was so noisy that there was a jar of free earplugs at the check in desk. This hotel has no restaurant or even a coffee maker. There was a microwave on a cube next to the ATM in the check in space. I am not going to call it a lobby as it was smaller than a room.You could leave your luggage if you came too early to check in but you had to leave it in full view next to check in. At night the neighorhood seems unsafe. A lot could be corrected but someone would have to care.
Stayed 1 night in Dec 2024

4/10 Poor

James, Norfolk

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Very very loud. Extremely loud horns waking me up at all hours, was on 3rd floor with window unit so basically an open window to 8th avenue all night
Stayed 1 night in Dec 2024

10/10 Excellent

I Putu

Liked: Cleanliness, staff & service, property conditions & facilities
very nice hotel, staff was friendly
Stayed 2 nights in Dec 2024

6/10 Okay

Anthony, New York

Disliked: Staff & service
Stayed 1 night in Nov 2024

2/10 Terrible

Cooper

Disliked: Cleanliness, amenities, property conditions & facilities
Ick
Stayed 1 night in Nov 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a cute hotel! I stayed over the Thanksgiving holiday while traveling (it is right next to the train station). The staff was very friendly, it was easy to check in and I felt really safe. The room was small, but cozy and clean. The only downside for me was carrying luggage up the stairs. I would definitely stay there again!
Stayed 1 night in Nov 2024

2/10 Terrible

Elizabeth

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The pictures are very old. Nothing is really like it shows online. The room I was got was absolutely dirty and cold somebody’s earplug was on the floor from previous stays. It was discolored. The bed was not the way it was supposed to be and when the manager came in asking me why it’s like that like I did it I said it was like that when I got here, he couldn’t believe it’s not supposed to be like. Then he couldn’t get the TV to work! the room was absolutely freezing no heat. Would not stay there again Manager was very rude very disrespectful
Stayed 1 night in Nov 2024

6/10 Okay

Craig

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
You Get What You Pay For
NO ELEVATOR. Notification of this is buried in the "Policies." It is not up front in the description of the hotel. However, the staff is willing to help you carry your bags up to 4 floors up. The hotel looks NOTHING like the pictures posted here. I spent the beginning of the night smelling pot smoke in my room. The bathroom was so tiny you can't even stand in front of the sink. My room had a window a/c that didn't work at all. The location is very noisy, not the fault of the hotel, but buyer beware. The hotel offers ear plugs, which, surprisingly, they worked well to drown out the noise. Despite the sketchy noisy location, and having to lug my stuff up 3 floors, the bed was comfortable, the ear plugs worked surprisingly well, and I got good sleep there. Might use again in a pinch, but at least next time I will know what I'm getting into.
Stayed 1 night in Nov 2024

10/10 Excellent

Kanae

Liked: Cleanliness, amenities
Elevator was not there, but hotel location was closed Penn station and very convenient!
Stayed 2 nights in Nov 2024

4/10 Poor

Calla

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, amenities
The service was flexible but unorganized. We made minimal requests, which we were promised would be accommodated. When we checked in, the room accommodations were not met. The staff was friendly but lacked communication.
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean place to stay.
Stayed 1 night in Nov 2024

6/10 Okay

Francis

Stayed 1 night in Nov 2024

6/10 Okay

Jerry

Disliked: Property conditions & facilities
I would not stay here again. I'd find more budget to get a better place. Not great.
Stayed 1 night in Nov 2024

4/10 Poor

Hagan

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location. Comfy bed. All else is not for the faint of heart.
Stayed 1 night in Nov 2024

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kind of fine; kind of yikes
No one answers the phone even when they are there. Cannot check in early which was fine but storing the luggage in the open lobby, which was then unattended at times was not good. Though I couldn't check in, I also wasn't given a door code to get in later on/there was not someone visible at the desk later at night. I thought I was going to have to call the police but someone came out of a side room after calling and knocking repeatedly. Heat did not work. Towels should be replaced. They warn you about noise online and provide earplugs at the desk; they are not kidding about the noise level. No elevator; not a problem for me but could be for others.
Stayed 2 nights in Nov 2024

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not too much, not too little, but just right...
Traveling with a friend for a long weekend. It was safe, clean, comfortable, affordable (in NYC terms) and in a great location. It's not fancy but it's exactly what we needed. We would definitely stay here again.
Stayed 2 nights in Nov 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
DO NOT STAY HERE
I travel a lot and was looking for a hotel at a good rate. I was stuck between this hotel and another one. I should have known when I walked in that it was a very bad idea. For $80 more I could have stayed somewhere that felt safe. We checked in and the man told us what he didn’t have a room for us but then “pulled some strings” and gave us the room he was going to sleep in. I’ll repeat that, he gave us the room HE was going to sleep in. We got to the room and the floor was extremely sticky. They clearly did not clean the room at all and the floors were still dirty. The bathroom had no amenities and the toilet was still dirty. They gave us a room with two beds which was fine but I came to realize why once we went to bed. We did not spend much time in the room because it felt very unsafe. When the time came to go back to the room and sleep things got scary. First we noticed the sliding chain lock was install upside down so it did not lock correctly. This felt very unsafe. We rolled back the sheets to discover that one of the beds had dirty sheets and the other had blood on the comforter. Overall this was a very bad experience. Also make sure to note the number of travelers you’re coming with. If you are a couple THEY WILL charge you an additional $50 for a second person.
Stayed 1 night in Nov 2024

2/10 Terrible

Kathleen

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
I felt unsafe in the area. Very noisy from room. Furniture was beat up. No elevator. WiFi didn’t work. No outlets. No thermostat in room. Not worth the price!!!! Completely misrepresented on Expedia. No one at the front desk answered the phone x2. I had to walk down 3 flights of stairs to find the WiFi code posted on the wall.
Stayed 2 nights in Nov 2024

6/10 Okay

Hope

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Very handy to train station. Lots of crowds at rush hour. Sidewalk outside hotel had trash and a dead rat. 2nd floor room had some sound insulation, but was still noisy from the street on Friday night. On the other hand, the room was as advertised: the bedroom and bathroom were clean and pretty modern,but with a slippery tub for the shower, and no grab bars.No common spaces available, just the bedroom. TV did not work.
Stayed 2 nights in Nov 2024

6/10 Okay

christopher

Liked: Staff & service
Stayed 1 night in Nov 2024