Life Hotel New York

3.5 star property

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Photo gallery for Life Hotel New York

Front of property
Daily to-go breakfast for a fee
Premium bedding, pillow-top beds, in-room safe, individually decorated
Hallway
Terrace/patio

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Breakfast available
  • Gym
  • Housekeeping
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
19 West 31st Street, New York, NY, 10001
  • Empire State Building
    ‪4 min walk‬
  • Madison Square Garden
    ‪7 min walk‬
  • Times Square
    ‪13 min walk‬
  • New York, NY (JFK-John F. Kennedy Intl.)
    ‪51 min drive‬

Room options

Deluxe Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Classic Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Classic Room, 1 Queen Bed

  • 10 sq m
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Deluxe Room, Sofa Bed

  • Sleeps 4
  • 1 Twin Futon and 1 King Bed

Similar properties

About this property

Life Hotel New York

Hotel with a 24-hour fitness center, steps from Empire State Building
This smoke-free hotel features a 24-hour fitness center, a coffee shop/cafe, and a 24-hour front desk. WiFi in public areas is free. Other amenities include multilingual staff assistance.
Life Hotel New York offers 98 air-conditioned accommodations with safes and complimentary bottled water. Each accommodation is individually decorated. Pillowtop beds feature premium bedding. 60-inch flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with designer toiletries, complimentary toiletries, and hair dryers.

This New York hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.
The sightseeing around Life Hotel New York gets high marks from our customers. During your stay, you're just a quick walk from 5th Avenue. You'll find features like free WiFi in public areas, plus a 24-hour gym and a coffee shop/cafe.
  • Free WiFi (speed: 50+ Mbps)
  • Enjoy a bite to eat at the café
  • To-go breakfast served daily for a fee
  • Amenities include a multilingual staff and an elevator
  • Onsite recreation includes a 24-hour gym
  • Guests really like the accommodations for the cleanliness, comfy beds, and spaciousness
  • Steps from Empire State Building and 5 minutes by foot from Herald Square
  • Dogs welcome for a fee
There's a coffee shop/cafe on site. WiFi is free in public spaces. A 24-hour fitness center, multilingual staff, and an elevator are also featured at Life Hotel New York.

This 3.5-star New York hotel is smoke free.

For a fee, guests can enjoy to-go breakfast daily from 6:30 AM to 1:00 PM.
Blue Mezze Cafe - Onsite café.

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available from 6:00 AM to midnight (USD 50 per day)

Food and drink

  • Daily breakfast to-go available 6:30 AM to 1:00 PM for a fee
  • A coffee shop/cafe

Restaurants on site

  • Blue Mezze Cafe

Things to do

  • 24-hour gym

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 steps to reach entrance
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Grab bar near toilet (79 centimetre high)
  • Lift (91 centimetre wide door)
  • Raised toilet seat (43 centimetre high)

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 60-inch flat-screen TV with satellite channels

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Individual decor
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per pet, per stay
  • Only dogs are allowed
  • Maximum 1 pets
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per accommodation, per night
  • Resort fee: USD 33.28 per accommodation, per night
The resort fee includes:
  • Fitness center access
  • In-room bottled water
  • Phone calls

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 0 to 20 per person
  • Nearby parking fee: USD 50 per day (800 ft away; open 6:00 AM to midnight)
  • Pet fee: USD 150 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Parcel deliveries will be accepted for a fee only for guests named on the reservation. Any deliveries received more than 2 weeks before a guest's stay will be returned. The hotel cannot be held responsible for lost or damaged goods.

We should mention

  • One child 4 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Herald Hotel
Herald Square Hotel New York
Herald Square New York
Hotel Herald
Hotel Herald Square
The Life Hotel
Life Hotel NoMad
Luxe Life Hotel New York
Life Hotel New York Hotel
Life Hotel New York New York
Life Hotel New York Hotel New York

Life Hotel New York Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 570 out of 1005 reviews
Rating 8 - Good. 262 out of 1005 reviews
Rating 6 - Okay. 112 out of 1005 reviews
Rating 4 - Poor. 34 out of 1005 reviews
Rating 2 - Terrible. 27 out of 1005 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Sharon

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable, great location. We will be back!
Stayed 5 nights in Jan 2025

8/10 Good

Mary Sue

Travelled with family
Liked: Property conditions & facilities

Hopeful small hotel

Small clean room. Bed was comfortable. Needs more counter space as well as sink / mirror lighting. Needs permanent in room coffee maker!
Stayed 3 nights in Jan 2025

10/10 Excellent

Adva

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Second time in this hotel Loved it This time got a room with large shower so was even better Amazing location and staff Highly recommend
Stayed 2 nights in Jan 2025

10/10 Excellent

Isabelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great. Accommodated all of our requests
Stayed 1 night in Jan 2025

10/10 Excellent

Nimisha

Stayed 3 nights in Nov 2024

10/10 Excellent

Ella

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and a beautiful building with lovely rooms. The staff was super nice and helpful!
Stayed 3 nights in Jan 2025

10/10 Excellent

Elizabeth M

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

absolutely LOVED my stay

This hotel was wonderful! I loved my room size and the decor. Staff was helpful and kind.
Stayed 3 nights in Sep 2024

10/10 Excellent

Maggie

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The staff here at the Life Hotel were incredibly helpful and kind. The room itself was very nice as well.
Stayed 4 nights in Jan 2025

10/10 Excellent

Claudia

Travelled with family, Travelled with group
Liked: Cleanliness, property conditions & facilities
Amazing!!
Stayed 3 nights in Jan 2025

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort

Perfect location, large room

Hotel is in perfect location! Room is big relatively to NY, renovated, staff extremely nice. Bathroom was a little small especially the sink area and there is no real closet but due to location room size and great staff I’m adding it to my favourites in NY!
Stayed 2 nights in Jan 2025

10/10 Excellent

Mariana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a good experience! The room was beautiful and clean. The staff was very helpful and the overall location couldnt have been better. Will definitely stay here again.
Stayed 3 nights in Jan 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Dec 2024

10/10 Excellent

Anjana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very nice and extremely clean room in a great location. It was only a 15 min walk to the Times Square and a 3 min walk to the Empire state building. Staff was really helpful and friendly.They offer tea/coffee vouchers for your stay. The only negative thing is that they don't have a restaurent on site but there were lot of restaurents near the hotel so it wasn't a big problem.
Stayed 7 nights in Dec 2024

6/10 Okay

Dan

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Great price for a large, ok room!

Have stayed many times at this hotel. Some minor irritating problems with the room, blinking lights, loud noises coming from pipes. Slow elevators. In all fairness we never brought up the problems with the front desk. The room was very clean. And they let us check in early. Please keep up with the maintenance.
Stayed 4 nights in Jan 2025

10/10 Excellent

Tadesse

Liked: Cleanliness, staff & service, property conditions & facilities
Customer service was great, rooms cleaned every day, and housekeeping staffs were great!
Stayed 6 nights in Dec 2024

2/10 Terrible

Rehat

Business traveller
Disliked: Amenities
The property was not a four star property as advertised. The heating was only working through the in wall ac unit which caused the air to dry up really fast when turned on. The water temperature in the shower also wasn’t hot enough. I stayed for one week and got ill and had to cut my trip short. Requests to talk to the property about ending my stay shorter were met with no replies

8/10 Good

Daisy Arwen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room we had at first was no where near as big as it seemed online. So we upgraded to a different room which was a lot bigger and a lot better to enjoy for the week. The staff are really helpful
Stayed 7 nights in Dec 2024

8/10 Good

Paul

Good
Stayed 10 nights in Dec 2024

8/10 Good

Jamil Ezra

Stayed 6 nights in Dec 2024

10/10 Excellent

Alexandria

Stayed 2 nights in Dec 2024

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is wrapping up a major renovation and is quite charming. We stayed in a standard King room. Plenty of room for two, but definitely no more. The room was updated, well-lit and bed was comfy. The staff were friendly and eager to help with any requests. Overall, a good stay in great location.
Stayed 5 nights in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect Hotel

The Life Hotel does the basics really well. It’s comfy and you can’t beat the location. Shabir and Chris S. were amazing!
Stayed 6 nights in Dec 2024

8/10 Good

Laura

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for one night
Stayed 1 night in Dec 2024

8/10 Good

Angie

Stayed 3 nights in Dec 2024

10/10 Excellent

Joseph

Hotel was clean, great service & very accurately shown by the photos. Highly recommend.
Stayed 4 nights in Dec 2024