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Holiday Inn Express New York - Manhattan West Side, an IHG Hotel

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Holiday Inn Express New York - Manhattan West Side, an IHG Hotel

Exterior
Exterior
Pillow-top beds, in-room safe, desk, laptop workspace
Free daily buffet breakfast
Combined shower/bathtub, free toiletries, hair dryer, towels

Reviews

8.0 out of 10

Very good

Popular amenities

  • Room service
  • Gym
  • Breakfast included
  • Laundry
  • Housekeeping
  • Air conditioning

Explore the area

Map
538 West 48th Street, New York, NY, 10036
  • Jacob K. Javits Convention Center
    10 min walk
  • Times Square
    11 min walk
  • Broadway
    12 min walk
  • New York, NY (LGA-LaGuardia)
    33 min drive

Room options

View all photos for Standard Room, 2 Double Beds (Extra Floor Space)

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds (Extra Floor Space)

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Standard Room, 1 King Bed with Sofa bed

Standard Room, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Double Beds, City View

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, City View

  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, City View

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, City View

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed (Extra Floor Space)

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed (Extra Floor Space)

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room

  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Communications, Roll-In Shower)

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed, Accessible (Communications, Roll-In Shower)

  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

Comfort Inn Manhattan - Midtown West

Breakfast included
Free WiFi
Air conditioning
Housekeeping
3.8 out of 5, Good, (1446)
The price is €131
for 1 room
includes taxes & fees
14 Jan - 15 Jan
Comfort Inn Manhattan - Midtown West

About this property

Holiday Inn Express New York - Manhattan West Side, an IHG Hotel

Hotel with free breakfast, near Times Square
Along with a 24-hour fitness center, this smoke-free hotel has a 24-hour business center and a business center. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, concierge services, dry cleaning, and a 24-hour front desk are onsite.
Holiday Inn Express New York - Manhattan West Side, an IHG Hotel offers 177 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Beds feature pillowtop mattresses. 32-inch flat-screen televisions come with premium cable channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
The free breakfast at Holiday Inn Express New York - Manhattan West Side, an IHG Hotel gets high marks from our customers. During your stay, you're just a quick walk from Intrepid Sea, Air and Space Museum. You'll find features like free WiFi in public areas, plus a 24-hour gym and a 24-hour business center.
  • Free buffet breakfast served daily
  • Free WiFi
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym
  • Guests have good things to say about the accommodations for the cleanliness and comfy beds
  • Within a 15-minute walk of Times Square and Broadway
WiFi is free in public spaces. You'll find a 24-hour business center on site. Free breakfast is available daily. A 24-hour fitness center, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Holiday Inn Express New York - Manhattan West Side, an IHG Hotel.

This New York hotel is smoke free.

Guests are served free buffet breakfast daily from 7:00 AM to 9:00 AM.
Room service (during limited hours) is available.

Languages

English, French, German, Italian, Polish, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Off-site parking within 0.8 mi (USD 55 per day)

Food and drink

  • Free buffet breakfast available daily 7:00 AM–9:00 AM
  • Room service available

Things to do

  • 24-hour fitness centre

Family friendly

  • Free cots/infant beds
  • Corner/local shop
  • Microwave
  • Fridge
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Lift
  • Front-desk safe
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • 24-hour business centre

Outdoors

  • Outdoor furniture

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Handrails in stairwells
  • Visual alarms in hallways
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • Romance packages available
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Pillow-top mattress

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • TV channels
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: USD 55 per day (4265 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Manhattan Side
Holiday Inn Express Manhattan Side Hotel
Holiday Inn Express Manhattan Side Hotel New York West
Holiday Inn Express New York Manhattan West
Holiday Inn Express New York Manhattan West Side
New York Manhattan West Side
Holiday Inn Express New York Manhattan West Side Hotel
Holiday Inn Express New York Manhattan West Side
Holiday Inn Express New York Manhattan West Side an IHG Hotel
"Holiday Inn Express New York Manhattan West Side an IHG Hotel"

Holiday Inn Express New York - Manhattan West Side, an IHG Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 646 out of 1569 reviews" "
Rating 8 - Good. 450 out of 1569 reviews" "
Rating 6 - Okay. 257 out of 1569 reviews" "
Rating 4 - Poor. 114 out of 1569 reviews" "
Rating 2 - Terrible. 102 out of 1569 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Lynne

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

8/10 Good

Jai

Liked: Staff & service
Wouldn’t stay again
The basement is for cheap nights … like their deals and it was really stinky and old.
Stayed 1 night in Sep 2024

6/10 Okay

Celesia

Travelled with partner
The lady at the front desk seem to be getting up set with us because we ask questions. Question about a nice place to dine, where to catch the hop on bus,catching a taxi. Getting maid service before 5:00pm. Among other questions
Stayed 4 nights in Sep 2024

6/10 Okay

Shona

Travelled with family
Liked: Cleanliness
Complimentary breakfast was great but totally inadequate space to eat it. Rooms were very small and not much space to unpack belongings. Price for room was excellent. Location was good for centre of city.
Stayed 9 nights in Sep 2024

10/10 Excellent

Susmita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2024

4/10 Poor

Pamela

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was NOT what it was suppose to be! Very expensive and does NOT have what is advertised! Pool Closed, Bar closed, No dining, No breakfast Was excited to stay there. What a let down! Don't waste your money like we did!
Stayed 1 night in Sep 2024

10/10 Excellent

FEDERICO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Sep 2024

10/10 Excellent

Alma, Laredo

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very nice and helpful. We enjoyed our stay a lot.
Stayed 4 nights in Sep 2024

10/10 Excellent

Elizabeth

Liked: Staff & service, property conditions & facilities
Touria was wonderful at check in
Stayed 1 night in Sep 2024

6/10 Okay

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
This was in a great location however it was a little noisy outside in the mornings due to construction
Stayed 3 nights in Sep 2024

10/10 Excellent

Plax

Stayed 3 nights in Aug 2024

8/10 Good

Ashley

Liked: Staff & service
We had no issues with staff . Always very helpful and very friendly . Front entrance for check in .. too small . Lots of people hanging around waiting for flights . No room to really get to the check in desk . Staff are doing the best they can with what they have to work with .
Stayed 3 nights in Sep 2024

4/10 Poor

Christopher, Ladson

Travelled with family
Disliked: Staff & service
The property itself was.. okay. The area was.. okay. It's Hell's Kitchen. If you're expecting glitz and glamor, this isn't the area. There were highlights. The local bagel shop was amazing though crowded. Still worth the walk even though it was half a mile away. The hotel breakfast? Meh.. it was food.That's about as kind as I can be about it. But SUPER crowded. Actually, the whole place seemed crowded. There was a line at the desk every time I walked by. The big disappointment was finding out when I got there that I was booked for 9 nights when I was leaving in 2. Admittedly, that was my fault for not going through Travelocity more carefully. I will say, Travelocity did a great job trying to get it straightened out but.. since there was a 'no refund' in place from Holiday Inn, it was the most expensive hotel I didn't stay in for a week. That kinda tainted the experience quite a bit but I appreciate Travelocity's efforts very much.
Stayed 9 nights in Sep 2024

10/10 Excellent

Olmedo

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 7 nights in Jul 2024

8/10 Good

Julie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel- great view of the Edge from out of our window. Property cleaned daily. Wonderful convenient location- walking distance to the river, Broadway shows, Times Square, the Edge and subway. Useful to have breakfast provided but it is very busy so patience required. Good restaurants nearby. Friendly staff. Recommend if you’re looking for a good hotel in a convenient location at a reasonable price.
Stayed 5 nights in Sep 2024

8/10 Good

Albiato

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel nearest to cruise terminal that’s why we booked it, just a short 5 mins walk
Stayed 4 nights in Sep 2024

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great time - quiet and had a beautiful view
Stayed 1 night in Sep 2024

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great time - was quiet with a beautiful view
Stayed 1 night in Sep 2024

6/10 Okay

Anne

Travelled with partner
Liked: Cleanliness, staff & service
The room we were in - 216 - there was constant noise from the fridge and i would say from the pipes...kept me up every night...and the fact you could not really regulate the AC was not great.
Stayed 7 nights in Aug 2024

8/10 Good

Jaehun

Stayed 3 nights in Aug 2024

8/10 Good

JOSEPH, Elkton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NA
Stayed 2 nights in Sep 2024

8/10 Good

Roberto, Bothell

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The room is way too small. I paid for a city view but the window was so dirty that it was really hard view trough it. They are not prepare for a breakfast buffet so you gotta fight the for the food, besides the breakfast area it's very small. The employees are nice and helpful and the premises are clean in general. Even when it is an old building, it is well maintained.
Stayed 4 nights in Aug 2024

10/10 Excellent

Ana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay for your vacations
Stayed 2 nights in Sep 2024

6/10 Okay

Katelyn

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Kirsty

Stayed 4 nights in Aug 2024