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Holiday Inn Express New York - Manhattan West Side, an IHG Hotel

2.5 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Holiday Inn Express New York - Manhattan West Side, an IHG Hotel

Exterior
City view
Pillow-top beds, in-room safe, desk, laptop workspace
Interior
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Gym
  • Room service
  • Breakfast included
  • Laundry
  • Housekeeping
  • Air conditioning

Explore the area

Map
538 West 48th Street, New York, NY, 10036
  • Intrepid Sea, Air and Space Museum
    ‪7 min walk‬
  • Jacob K. Javits Convention Center
    ‪10 min walk‬
  • Times Square
    ‪11 min walk‬
  • New York, NY (LGA-LaGuardia)
    ‪44 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds (Extra Floor Space)

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds (Extra Floor Space)

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Standard Room, 1 King Bed with Sofa bed

Standard Room, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Double Beds, City View

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, City View

  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, City View

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, City View

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed (Extra Floor Space)

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed (Extra Floor Space)

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room

  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Communications, Roll-In Shower)

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed, Accessible (Communications, Roll-In Shower)

  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

Comfort Inn Manhattan - Midtown West

Breakfast included
Free WiFi
Air conditioning
Housekeeping
3.8 out of 5, Good, (1489)
The price is €121
for 1 room
includes taxes & fees
13 Feb - 14 Feb
Comfort Inn Manhattan - Midtown West

About this property

Holiday Inn Express New York - Manhattan West Side, an IHG Hotel

Hotel with free breakfast, a short walk to Intrepid Sea, Air and Space Museum
Along with a 24-hour fitness center, this smoke-free hotel has a 24-hour business center and a business center. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, concierge services, dry cleaning, and a 24-hour front desk are onsite.
Holiday Inn Express New York - Manhattan West Side, an IHG Hotel offers 177 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Beds feature pillowtop mattresses. 32-inch flat-screen televisions come with premium cable channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
The free breakfast at Holiday Inn Express New York - Manhattan West Side, an IHG Hotel gets high marks from our customers. During your stay, you're just a quick walk from Intrepid Sea, Air and Space Museum. You'll find features like free WiFi in public areas, plus a 24-hour gym and a 24-hour business center.
  • Free buffet breakfast served daily
  • Free WiFi
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym
  • Guests have good things to say about the accommodations for the cleanliness and comfy beds
  • Within a 15-minute walk of Jacob K. Javits Convention Center and Times Square
WiFi is free in public spaces. You'll find a 24-hour business center on site. Free breakfast is available daily. A 24-hour fitness center, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Holiday Inn Express New York - Manhattan West Side, an IHG Hotel.

This New York hotel is smoke free.

Guests are served free buffet breakfast daily from 7:00 AM to 9:00 AM.
Room service (during limited hours) is available.

Languages

English, French, German, Italian, Polish, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Off-site parking within 0.8 mi (USD 55 per day)

Food and drink

  • Free buffet breakfast available daily 7:00 AM–9:00 AM
  • Room service available

Things to do

  • 24-hour fitness centre

Family friendly

  • Free cots/infant beds
  • Corner/local shop
  • Microwave
  • Fridge
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Lift
  • Front-desk safe
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • 24-hour business centre

Outdoors

  • Outdoor furniture

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Handrails in stairwells
  • Visual alarms in hallways
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • Romance packages available
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Pillow-top mattress

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • TV channels
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: USD 55 per day (4265 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Manhattan Side
Holiday Inn Express Manhattan Side Hotel
Holiday Inn Express Manhattan Side Hotel New York West
Holiday Inn Express New York Manhattan West
Holiday Inn Express New York Manhattan West Side
New York Manhattan West Side
Holiday Inn Express New York Manhattan West Side Hotel
Holiday Inn Express New York Manhattan West Side
Holiday Inn Express New York Manhattan West Side an IHG Hotel
"Holiday Inn Express New York Manhattan West Side an IHG Hotel"

Holiday Inn Express New York - Manhattan West Side, an IHG Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 676 out of 1639 reviews" "
Rating 8 - Good. 478 out of 1639 reviews" "
Rating 6 - Okay. 265 out of 1639 reviews" "
Rating 4 - Poor. 117 out of 1639 reviews" "
Rating 2 - Terrible. 103 out of 1639 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Steven Matthew

Stayed 4 nights in Oct 2024

10/10 Excellent

Alexandra

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Location ,installation, services
Stayed 4 nights in Oct 2024

10/10 Excellent

Ivan

Travelled with family, Business traveller
Liked: Property conditions & facilities
Clean
Stayed 3 nights in Oct 2024

8/10 Good

Soon deok

Liked: Cleanliness, staff & service, property conditions & facilities
It was nice that Times Square and the shops were close by. It was nice that the beach was also close by.
Stayed 2 nights in Oct 2024

10/10 Excellent

Jannine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay! Clean rooms, friendly staff, and a great location. Everything was seamless, and I’d happily stay here again!
Stayed 3 nights in Oct 2024

8/10 Good

Cheryl

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Stains on sheet and something really gross on the couch cushions
Stayed 1 night in Oct 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Stay
Staff was super friendly and it was clean. The breakfast unfortunately wasn't good and the breakfast area is small but could have been the fact everyone down at the same time. The elevators were very slow in the morning so that made it difficult to get to the lobby. Overall it was a quiet area, staff was great and the beds were comfy. I would recommend.
Stayed 5 nights in Oct 2024

8/10 Good

Fred

Travelled with family
Liked: Cleanliness, staff & service
Toilet had a leak causing it to run every 4 minutes. Sink faucet was sticky and not smooth to operate. Room was very small
Stayed 2 nights in Oct 2024

10/10 Excellent

Arnold Paul, Auburn

Stayed 4 nights in Aug 2024

6/10 Okay

Lori

Travelled with family, Travelled with family and small children
Liked: Cleanliness
Disliked: Property conditions & facilities
Hotel is passed it's prime. Rooms are small but clean and the beds are comfortable. Staff is super helpful and friendly but the rooms are small and outdated, the elevator is slow and the breakfast area is small and packed no matter when you go. But there were lots of selection for breakfast and they had good options in the foyer for food and drinks. Hotel is walkable to everything.
Stayed 3 nights in Oct 2024

6/10 Okay

Jarmie Claire

Travelled with group
The room was a bit too tight and food area is limited. The extension dining area does not have chairs.
Stayed 4 nights in Oct 2024

10/10 Excellent

David

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, was exactly as planned and staff was very helpful as well as the area was very close to majority of thibgs we wanted to see and do as well as transport.
Stayed 3 nights in Oct 2024

4/10 Poor

Cheryl

Travelled with family
Liked: Cleanliness, room comfort
It was very loud and not enough space for seating at breakfast
Stayed 2 nights in Oct 2024

10/10 Excellent

Heekyung

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 3 nights in Oct 2024

6/10 Okay

Sonia

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2024

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Here’s an example of a review you can write: I had a great stay at this hotel! The price was very reasonable, especially considering the quality of service. Breakfast was included and absolutely delicious, with a variety of options that really set the day off right. The staff were incredibly friendly and always ready to help with any request. Overall, it was a wonderful experience, and I’d definitely stay here again!
Stayed 3 nights in Oct 2024

10/10 Excellent

Safiya

Stayed 1 night in Oct 2024

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 12 nights in Sep 2024

6/10 Okay

Sharon

Travelled with family
Poor Holiday Inn Experience
Booked a double room with extra floor space, but room was still very small. Air-conditioning was really noisy. Breakfast was a joke so busy and poor selection of food.
Stayed 3 nights in Oct 2024

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient and affordable.
Staff was friendly and rooms were clean. Rooms were small but sufficient. Breakfast was okay and the area was very crowded. Very close to the pier, walkable distance.
Stayed 1 night in Oct 2024

4/10 Poor

melvin

Travelled with family, Travelled with group
Liked: Staff & service
Disliked: Amenities
NOISY LOBBY Over-priced room on ground level, INCHES from lobby & breakfast area. Room was right next to a conference room being used as a spillover dining area. LOUD guests walking past our door at 6am to get to the "spill-over" dining room, enjoying their breakfast, loudly talking, laughing, etc. Wet carpet from leaking mini fridge. My son's room on 5th floor. Friend's room on 6th. Convenient to cruise ship. Staff VERY nice.
Stayed 1 night in Sep 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, room comfort
Back from a cruise
The experience went without any complications. The agents were very courteous and helpful. We had a good stay.
Stayed 1 night in Oct 2024

6/10 Okay

David

Travelled with family
Liked: Cleanliness, staff & service
Well located. Shower fixture unscrewed, toilet seat un-hinged. Breakfast so-so - overcrowded.
Stayed 3 nights in Sep 2024

4/10 Poor

Christopher, Ladson

Stayed 9 nights in Sep 2024