Hilton Garden Inn New York/Central Park South-Midtown West

3.5 star property

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Photo gallery for Hilton Garden Inn New York/Central Park South-Midtown West

Front of property – evening/night
Reception
In-room safe, desk, laptop workspace, iron/ironing board
In-room safe, desk, laptop workspace, iron/ironing board
Breakfast, lunch and dinner served

Reviews

7.8 out of 10
Good

Popular amenities

  • Room service
  • Bar
  • Breakfast available
  • Parking available
  • Housekeeping

Explore the area

Map
237 West 54th Street, New York, NY, 10019
  • Broadway
    ‪1 min walk‬
  • Times Square
    ‪7 min walk‬
  • Rockefeller Center
    ‪13 min walk‬
  • New York, NY (JFK-John F. Kennedy Intl.)
    ‪58 min drive‬

Room options

Deluxe Room, 1 King Bed, Terrace

  • 19 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

  • 19 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 Queen Bed

  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

Room, 1 King Bed, Accessible (Hearing)

  • 19 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

  • 19 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds (Drinks & Snacks)

  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

  • 19 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds

  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 2 Double Beds, Terrace

  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 2 Queen Beds, Non Smoking (Drinks & Snacks)

  • 19 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Double Beds, Accessible (Mobility & Hearing, Roll-In Shower)

  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed (Drinks & Snacks)

  • 19 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll-In Shower, Mobilty & Hearing)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Queen Beds, Terrace

  • 19 sq m
  • Sleeps 4
  • 2 Queen Beds

Junior Suite, 1 King Bed, City View

  • City view
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

  • 19 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Bay View (Hearing)

  • Bay view
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, City View

  • City view
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, City View

  • City view
  • 19 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Double Beds, City View

  • City view
  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

About this property

Hilton Garden Inn New York/Central Park South-Midtown West

Hotel with a fitness center, steps from Broadway
Along with a restaurant, this hotel has a fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, valet parking, and coffee/tea in a common area.
Hilton Garden Inn New York/Central Park South-Midtown West offers 401 air-conditioned accommodations with laptop-compatible safes and safes. 40-inch LCD televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include showers, complimentary toiletries, and hair dryers.

This New York hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Our customers tell us they can't get enough of the helpful staff at Hilton Garden Inn New York/Central Park South-Midtown West. During your stay, you're just a quick walk from Broadway. Free WiFi in public areas, a restaurant, and a gym are available.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • To-go breakfast served daily for a fee
  • Valet parking and self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Guests have great things to say about the location and the clean accommodations
  • Steps from Broadway and 6 minutes by foot from Central Park
  • Cats and dogs welcome for a fee
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Event space at this hotel measures 800 square feet (74 square meters) and includes conference space. A fitness center, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Hilton Garden Inn New York/Central Park South-Midtown West. Parking is available for a fee.
For a fee, guests can enjoy to-go breakfast daily from 6 AM to 11 AM.
Onsite venue - This steakhouse serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, covered parking on site (USD 75 per day)
  • Secured, covered valet parking on site (USD 95 per day)

Food and drink

  • Daily breakfast to-go available 6 AM to 11 AM for a fee: USD 22 to 22 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 800 square feet of conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch LCD TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Early check-in subject to availability
Early check-in fee: USD 67

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 100

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 22 to 22 per person
  • Covered self parking fee: USD 75 per day
  • Covered valet parking fee: USD 95 per day
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 67 (subject to availability)
  • Late check-out fee: USD 100 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn New York Central Park South-Midtown West
Hilton Garden Inn Park South-Midtown Hotel
Hilton Garden Inn Park South-Midtown Hotel New York Central West
Hilton Garden Inn New York/Central Park South-Midtown West Hotel
Hilton Garden Inn York/Central
Hilton Garden Inn New York/Central Park South Midtown West
Hilton Garden Inn YorkCentral
Hilton Garden Inn New York/Central Park South-Midtown West Hotel

Hilton Garden Inn New York/Central Park South-Midtown West Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 775 out of 1834 reviews
Rating 8 - Good. 490 out of 1834 reviews
Rating 6 - Okay. 306 out of 1834 reviews
Rating 4 - Poor. 134 out of 1834 reviews
Rating 2 - Terrible. 129 out of 1834 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Nov 2024

10/10 Excellent

Ursula

Liked: Cleanliness, staff & service, property conditions & facilities
My 12-year old daughter and I loved this hotel. It was clean, comfortable, and in an excellent location near to public transportation. Excellent service snd very friendly staff. I would recommend this hotel to everyone!
Stayed 3 nights in Nov 2024

6/10 Okay

Lei

Disliked: Cleanliness, property conditions & facilities
Stayed 8 nights in Dec 2024

8/10 Good

Nino

Stayed 4 nights in Dec 2024

4/10 Poor

Maxine

Travelled with family
Disliked: Property conditions & facilities
The room was smaller than average but then again, it is NYC, so it's probably normal, but definitely cramped for 4 people. Also the wait to get on the elevator was ridiculous. There were 3 elevators but only 2 were functioning. At time we waited over 20 mins for an elevator. Having been on the 12th floor, taking the stairs on many occasions was much faster. I would not stay at this HIlton property again.
Stayed 3 nights in Dec 2024

6/10 Okay

Ryan

Travelled with family
Liked: Staff & service
The elevator was a nightmare other than that it wasn’t really as up-to-date when it came down to the bedding/sheets. But all in all everything else was pretty well. The gift shop wasn’t well staffed with products and they were old and almost expired.
Stayed 2 nights in Dec 2024

6/10 Okay

Samantha

Travelled with partner
Disliked: Cleanliness
In
Stayed 3 nights in Dec 2024

10/10 Excellent

william

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service
Excellent security
Stayed 1 night in Dec 2024

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities
Rocks in a box
Stayed 1 night in Dec 2024

10/10 Excellent

Vineeth

Stayed 4 nights in Dec 2024

6/10 Okay

Allison

Liked: Cleanliness
Stayed 1 night in Dec 2024

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

8/10 Good

Glenn

Liked: Staff & service
Stayed 3 nights in Dec 2024

6/10 Okay

Michael

Liked: Cleanliness, staff & service
The rooms were basic and small. There were only 2 lifts working so often you had to walk down the stairs (15 flights) or wait up to 15 minutes to get a lift.
Stayed 6 nights in Dec 2024

10/10 Excellent

Lorianne

Liked: Amenities, property conditions & facilities
Elevator is that only complaint.
Stayed 2 nights in Dec 2024

6/10 Okay

Lysanne

Disliked: Property conditions & facilities
Stayed 7 nights in Nov 2024

10/10 Excellent

Chani

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay
Stayed 2 nights in Dec 2024

10/10 Excellent

Laura Fyfe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were extremely friendly and helpful. We enjoyed the convenient location that wasn’t directly in the middle of everywhere we needed to be, but was close enough to easily walk to Times Square and Rockefeller Center.
Stayed 2 nights in Dec 2024

6/10 Okay

Denise

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Dec 2024

8/10 Good

Stephanie Rose

Travelled with partner
Liked: Cleanliness, staff & service, amenities
This hotel is in a prime location! Walking distance to Time Square, Broadway theaters, Central Park, Rockefeller Center… everything! Ideal location to catch many trains as well. The elevator situation is very rough! Long lines, only 3 for 34 floors and the staff share as well so it gets harder during housekeeping hours. One was down this trip making it even longer… if you can get a low level floor I suggest it so you just take the stairs… Will save you hours!! The front desk staff was absolutely delightful to work with and very apologetic for the inconvenience of the down elevator. I would definitely stay here again!
Stayed 5 nights in Dec 2024

10/10 Excellent

Rafael

Liked: Cleanliness, property conditions & facilities
Great
Stayed 3 nights in Dec 2024

10/10 Excellent

JAE HONG, McKinney

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
It was perfect
Stayed 3 nights in Dec 2024

2/10 Terrible

Marie

Disliked: Staff & service, property conditions & facilities
Very disappointed.
Stayed 9 nights in Dec 2024

4/10 Poor

Matthew

Travelled with family
Disliked: Staff & service, property conditions & facilities
The elevators run slow. We waited 20 minutes and ended up taking the stairs. Staff at check in is very rude and doesn’t care if your problem is resolved. The house keeping also uses the elevators so they fill it up as well. 2 out of the 3 elevators were working. Fix your elevator especially during peak season so they all are running!!
Stayed 3 nights in Dec 2024

10/10 Excellent

Luis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024