Hilton Garden Inn New York / Staten Island

3.0 star property

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Photo gallery for Hilton Garden Inn New York / Staten Island

Meeting facility
Breakfast, lunch, dinner served; Italian cuisine, garden views
Breakfast, lunch, dinner served; Italian cuisine, garden views
Breakfast, lunch, dinner served; Italian cuisine, garden views
Reception

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Pet-friendly
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
1100 South Ave, Staten Island, NY, 10314
  • Staten Island Zoo
    ‪7 min drive‬
  • Staten Island Mall
    ‪7 min drive‬
  • Snug Harbor Cultural Center and Botanical Garden
    ‪10 min drive‬
  • Newark Liberty Intl. Airport (EWR)
    ‪18 min drive‬

Room options

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Accessible

  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Classic Room

  • Sleeps 4
  • 1 King Bed

Studio

  • Sleeps 3
  • 1 King Bed

Room, Accessible

  • Sleeps 4
  • 2 Double Beds

Room, Accessible

  • Sleeps 4
  • 2 Double Beds

Suite

  • Sleeps 4
  • 1 King Bed

Room, Accessible

  • Sleeps 2
  • 1 King Bed

Room, Accessible

  • Sleeps 2
  • 1 King Bed

Standard Room

  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

Similar properties

About this property

Hilton Garden Inn New York / Staten Island

Pet-friendly hotel with free parking connected to the convention center in Staten Island
This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, a conference center, and coffee/tea in a common area.
Hilton Garden Inn New York / Staten Island offers 198 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Refrigerators and microwaves are provided. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations and hair dryers.

This Staten Island hotel provides complimentary wired and wireless Internet access. 32-inch flat-screen televisions come with premium cable channels and pay movies. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Hilton Garden Inn New York / Staten Island. During your stay, you'll be connected to the convention center and close to Staten Island Mall. Features include free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi and wired Internet
  • Free self parking
  • Enjoy Italian cuisine and garden views while dining at Lorenzo's Restaurant, Bar
  • Amenities include a front-desk safe, a business center, and 16 meeting rooms
  • Onsite recreation includes a 24-hour gym
  • 7 minutes by car from Staten Island Zoo and 7 minutes from Staten Island Mall
  • Cats and dogs welcome for a fee (restrictions apply)
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A business center and 16 meeting rooms are available.

A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this hotel measures 10000 square feet (929 square meters) and includes a conference center. A 24-hour fitness center, a vending machine, and multilingual staff are also featured at the business-friendly Hilton Garden Inn New York / Staten Island. Self parking is free.

This 3-star Staten Island hotel is smoke free.

Lorenzo's Restaurant, Bar - Overlooking the garden, this restaurant specializes in Italian cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Languages

English, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 1 restaurant
  • 1 bar
  • Coffee/tea in a common area

Restaurants on site

  • Lorenzo's Restaurant, Bar

Things to do

  • 24-hour fitness centre
  • Art gallery
  • Shopping

Family friendly

  • Cots/infant beds (surcharge)
  • Corner/local shop
  • Laundry facilities
  • Microwave
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop
  • Reception hall
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Multilingual staff
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (10000 square feet of space)
  • Meeting rooms - 16

Outdoors

  • Garden
  • Outdoor furniture

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bath
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Grab bar in bath
  • Handrails in stairwells
  • Phone accessibility kit
  • Step-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs available on site

More

  • Communal living room
  • Couples dining
  • Fireplace in reception
  • Shared microwave
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Cots/infant beds (surcharge)
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathroom (partially open)
  • Hairdryer
  • Shower/bath combination
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 32-inch flat-screen TV
  • TV channels
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2 AM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per day.
  • Cribs (infant beds) are available for USD 10.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 10.0 per day
  • Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Hotel Staten Island New York
Hilton Garden Inn New York Staten Island
Hilton Garden Inn Staten Island New York
Hilton Garden Inn New York Staten Island Hotel
Hilton Garden Inn New York Staten Island
Hotel Hilton Garden Inn New York / Staten Island Staten Island
Staten Island Hilton Garden Inn New York / Staten Island Hotel
Hotel Hilton Garden Inn New York / Staten Island
Hilton Garden Inn New York / Staten Island Staten Island
Hilton Garden Inn Hotel
Hilton Garden Inn
Hilton Garden New York Staten
Hilton New York Staten Staten
Hilton Garden Inn New York / Staten Island Hotel
Hilton Garden Inn New York / Staten Island Staten Island
Hilton Garden Inn New York / Staten Island Hotel Staten Island

Hilton Garden Inn New York / Staten Island Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 475 out of 1002 reviews
Rating 8 - Good. 228 out of 1002 reviews
Rating 6 - Okay. 127 out of 1002 reviews
Rating 4 - Poor. 93 out of 1002 reviews
Rating 2 - Terrible. 79 out of 1002 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Salvatore

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the hotel were cordial and helpful. The property was clean and in a convenient location to access the highway and route to the Staten Island Mall. The room was very nice and well maintained. It was nice to have a small refrigerator, microwave and coffee maker available. The lobby was nicely decorated for the XMAS holiday. The only complaint was loud noise in the hallways after midnight (one night) due to a wedding that had taken place. Maybe have an etiquette pamphlet distributed to show respect for all customers? Anyway it was an awesome few days.
Stayed 2 nights in Nov 2024

2/10 Terrible

Kamel

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nasty hotel broken things noisy
Stayed 1 night in Nov 2024

8/10 Good

Maria Teresa

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Rafael, Bethlehem

Liked: Cleanliness, staff & service, property conditions & facilities
very nice place, we love the owners
Stayed 2 nights in Nov 2024

10/10 Excellent

Patricia A.

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is not one thing we did not like! It was perfect from the beginning to the end of our stay! The staff are all amazing. The Hotel is beautiful. The restaurant & bar were awesome! When we get back to NY we will definitely be staying here!!!
Stayed 2 nights in Nov 2024

4/10 Poor

Nick

Travelled with family
Disliked: Property conditions & facilities
Thanksgiving holiday
This hotel was chosen due to convenience of location. The only positive experience about this hotel was being able to check in early. The hotel entrance and lobby was relatively clean and welcoming. The hotel room was clean but was furnished with furniture that looked like it came out of a cheap flea market. Worst of all was an obvious water leak due to heavy rain in front of the 2nd floor elevators creating a hazard getting in/out of the elevators. For what I paid to stay at this hotel, it definitely did not meet expectations. I would not recommend nor stay at this hotel again. I have stayed at cheaper motels with better accommodations.
Stayed 3 nights in Nov 2024

8/10 Good

Fabiola

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Ira

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hiding in plain sight
Nice secluded area just off 440.. clean, professional, attentive service, nice gym, plenty of parking, good value
Stayed 2 nights in Nov 2024

8/10 Good

Rhonda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent choice
This hotel was very nice. Excellent location. Easy on and off highway , amazing choice for food. Excellent service, all hotel staff were very helpful and polite. Very upbeat attitude from everyone. In hotel restaurant had fantastic dinner. Our Room was huge and clean. The only negative I can mention is the mattress is overdue for a replacement. They are doing remodeling so maybe that is on tap for replacement. All in all 4 1/2 stars on 5 star scale
Stayed 3 nights in Nov 2024

6/10 Okay

Andrew

Stayed 1 night in Nov 2024

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good
Stayed 2 nights in Nov 2024

10/10 Excellent

James

Stayed 1 night in Oct 2024

10/10 Excellent

angelina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent except no continental breakfast.
Stayed 2 nights in Nov 2024

10/10 Excellent

susan

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 1 night in Nov 2024

10/10 Excellent

Gerardo

Stayed 3 nights in Oct 2024

10/10 Excellent

Shawna

Stayed 1 night in Nov 2024

8/10 Good

Ann-Marie, Hakifax

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities
You need to update your dated carpets and have less carpets in your rooms to keep obtain less dust mites. Carpets absorb dust mites. Carpet less floors are always cleaner and the air is healthier.
Stayed 3 nights in Nov 2024

4/10 Poor

Izzy

Disliked: Cleanliness, amenities, property conditions & facilities
The room was in poor cond.wall papsr peeling,carpet fikthy,bathroom fan didnt work,alarm
Stayed 1 night in Nov 2024

6/10 Okay

CHRIS

Travelled with family, Business traveller, Travelled with pets
Nice lobby & restaurant
Stayed 2 nights in Nov 2024

10/10 Excellent

jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Daniil

Stayed 1 night in Oct 2024

10/10 Excellent

Clarissa

Stayed 3 nights in Oct 2024

10/10 Excellent

Leonard, Staten Island

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Oct 2024

6/10 Okay

Darin

Travelled with family
Staff seemed very distracted. Housekeeping never came during our stay despite our request for cleaning. Room was spacious but just not very clean. Restaurant staff on site are very nice and the food is good. Location is convenient to the Newark airport but traffic makes it a long drive to the ferry station etc. No other eating options near by.
Stayed 2 nights in Oct 2024

8/10 Good

Kim

Stayed 3 nights in Oct 2024