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Heritage Hotel

2.5 star property

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Photo gallery for Heritage Hotel

In-room safe, desk, blackout curtains, iron/ironing board
Reception
Exterior
1 King Bed, Empire State Building View | City view
Interior entrance

Reviews

8.0 out of 10
Very good

Popular amenities

  • Gym
  • Air conditioning
  • 24/7 front desk
  • Free WiFi
  • Business services

Explore the area

Map
18 West 25th Street, New York, NY, 10010
  • Empire State Building
    ‪10 min walk‬
  • Madison Square Garden
    ‪13 min walk‬
  • Times Square
    ‪19 min walk‬
  • New York, NY (JFK-John F. Kennedy Intl.)
    ‪52 min drive‬

Room options

View all photos for 1 King Bed, Empire State Building View

1 King Bed, Empire State Building View

1 King Bed, Empire State Building View

  • 20 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking

  • 19 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 2 Full Beds, Sofa, Non Smoking

Standard Room, 2 Full Beds, Sofa, Non Smoking

Standard Room, 2 Full Beds, Sofa, Non Smoking

  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Suite

Family Suite

Family Suite

  • 32 sq m
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Standard Room, 2 Full Beds, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Full Beds, Non Smoking

  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Petite Room, 2 Double Beds, Non Smoking

Petite Room, 2 Double Beds, Non Smoking

Petite Room, 2 Double Beds, Non Smoking

  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 3 Single Beds, Non Smoking

Standard Room, 3 Single Beds, Non Smoking

Standard Room, 3 Single Beds, Non Smoking

  • 20 sq m
  • Sleeps 3
  • 3 Twin Beds

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Exterior

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  • Air conditioning
4.0 out of 5, Very good, (1499)
The price is €372
for 1 room
includes taxes & fees
12 Apr - 13 Apr
Chelsea Inn

About this property

Heritage Hotel

Hotel with a 24-hour fitness center, steps from Madison Square Park
A 24-hour fitness center, a 24-hour business center, and concierge services are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a 24-hour front desk, a computer station, and tour/ticket assistance. Housekeeping is available on request.
Heritage Hotel offers 111 accommodations with safes and hair dryers. Televisions come with premium satellite channels. Bathrooms include bathtubs or showers.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.
Heritage Hotel's great location gets high marks from our customers. During your stay, you're just a quick walk from 5th Avenue. Free WiFi in public areas, a 24-hour gym, and a 24-hour business center are available.
  • Free WiFi
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the proximity to shopping and the location
  • Steps from Madison Square Park and 4 minutes by foot from Flatiron Building
A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a 24-hour business center on site. A 24-hour fitness center, a vending machine, and multilingual staff are also featured at the business-friendly Heritage Hotel.

This New York hotel is smoke free.

Languages

Chinese (Mandarin), English, German, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Things to do

  • 24-hour gym
  • TV in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 37-inch TV with premium satellite channels

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:30 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 200 will be collected before check-in.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Guests arriving after noon must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Heritage Hotel New York
Heritage Hotel Hotel
Heritage Hotel New York
Heritage Hotel Hotel New York

Heritage Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 668 out of 1672 reviews
Rating 8 - Good. 531 out of 1672 reviews
Rating 6 - Okay. 277 out of 1672 reviews
Rating 4 - Poor. 99 out of 1672 reviews
Rating 2 - Terrible. 97 out of 1672 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

william

Liked: Cleanliness, staff & service, property conditions & facilities
N/a
Stayed 1 night in Dec 2024

10/10 Excellent

Vinicius

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in a great district. Close to subways and within walking distance of great restaurants, shops, and iconic locations. All staff were amazing as well.
Stayed 2 nights in Dec 2024

6/10 Okay

Mouriac Halen

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 2 nights in Dec 2024

6/10 Okay

Dana

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The walls are really thin, you can hear your neighbors full conversations and you can’t even breathe on the bed without it squeaking
Stayed 1 night in Dec 2024

10/10 Excellent

Bailey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The heritage in Christmas
It was wonderful close to lots of things to do for fun and they way to go further if needed
Stayed 2 nights in Dec 2024

4/10 Poor

Donald

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The windows were very dirty and in such poor condition that the freezing cold air came through, The heater/air conditioning unit in the window was very noisy. Staff was great but the hotel was terrible.
Stayed 2 nights in Dec 2024

6/10 Okay

Isaiah

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Juan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Shital

Liked: Cleanliness, staff & service
we had good stay
Stayed 4 nights in Dec 2024

10/10 Excellent

Kyle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very satisfied with our stay. The staff was friendly and it is in a decent location if you want to be in walking distance of most things. Good food and coffee options near by. The hotel itself is could use some updates and minor repairs here and there but I found absolutely nothing to be unsatisfactory. I would stay there without hesitation, especially if the need was basic; a safe and comfortable place to sleep at night.
Stayed 3 nights in Dec 2024

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the heritage in and would gladly stay again, already trying to plan my next trip where I will be staying at the heritage again.
Stayed 2 nights in Dec 2024

8/10 Good

Alix

Stayed 1 night in Dec 2024

10/10 Excellent

Caroline

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well located hotel in NYC. Staff were very nice and helpful. Bed pretty comfortable. Room was tiny for 4 but good setup.
Stayed 1 night in Dec 2024

2/10 Terrible

Joseph

Stayed 4 nights in Dec 2024

8/10 Good

Daryl

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Kerry

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Henry

Stayed 1 night in Dec 2024

10/10 Excellent

Jeremy

Stayed 2 nights in Nov 2024

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

8/10 Good

Sami

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

8/10 Good

James

Stayed 1 night in Nov 2024

6/10 Okay

Diana Sayuri

Liked: Staff & service
Stayed 2 nights in Dec 2024

8/10 Good

Adriana

Stayed 1 night in Nov 2024

8/10 Good

Nancy, New York

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Furnishings and services in this hotel are basic, but it was clean and quiet. We liked the location, near the Flatiron Building, and walking distance from the Empire State Building, Macy's etc. But our top-floor room had no view.
Stayed 4 nights in Dec 2024