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Heritage Hotel

2.5 star property

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Photo gallery for Heritage Hotel

In-room safe, desk, blackout curtains, iron/ironing board
Reception
Exterior
Interior entrance
Standard Room, 2 Full Beds, Sofa, Non Smoking

Reviews

8.0 out of 10
Very good

Popular amenities

  • Gym
  • 24/7 front desk
  • Free WiFi
  • Air conditioning
  • Business services

Explore the area

Map
18 West 25th Street, New York, NY, 10010
  • Empire State Building
    ‪10 min walk‬
  • Madison Square Garden
    ‪13 min walk‬
  • Times Square
    ‪19 min walk‬
  • New York, NY (JFK-John F. Kennedy Intl.)
    ‪52 min drive‬

Room options

View all photos for 1 King Bed, Empire State Building View

1 King Bed, Empire State Building View

1 King Bed, Empire State Building View

  • City view
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking

  • 19 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 2 Full Beds, Sofa, Non Smoking

Standard Room, 2 Full Beds, Sofa, Non Smoking

Standard Room, 2 Full Beds, Sofa, Non Smoking

  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Suite

Family Suite

Family Suite

  • 32 sq m
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Standard Room, 2 Full Beds, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Full Beds, Non Smoking

  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Petite Room, 2 Double Beds, Non Smoking

Petite Room, 2 Double Beds, Non Smoking

Petite Room, 2 Double Beds, Non Smoking

  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 3 Single Beds, Non Smoking

Standard Room, 3 Single Beds, Non Smoking

Standard Room, 3 Single Beds, Non Smoking

  • 20 sq m
  • Sleeps 3
  • 3 Twin Beds

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Exterior

Chelsea Inn

  • Free WiFi
  • Air conditioning
4.0 out of 5, Very good, (1488)
The price is €215
for 1 room
includes taxes & fees
4 May - 5 May
Chelsea Inn

About this property

Heritage Hotel

Hotel with a 24-hour fitness center, steps from Madison Square Park
A 24-hour fitness center, a 24-hour business center, and concierge services are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a 24-hour front desk, a computer station, and tour/ticket assistance. Housekeeping is available on request.
Heritage Hotel offers 111 accommodations with safes and hair dryers. Televisions come with premium satellite channels. Bathrooms include bathtubs or showers.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.
Heritage Hotel's great location gets high marks from our customers. During your stay, you're just a quick walk from 5th Avenue. Free WiFi in public areas, a 24-hour gym, and a 24-hour business center are available.
  • Free WiFi
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the location and the helpful staff
  • Steps from Madison Square Park and 4 minutes by foot from Flatiron Building
A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a 24-hour business center on site. A 24-hour fitness center, a vending machine, and multilingual staff are also featured at the business-friendly Heritage Hotel.

This New York hotel is smoke free.

Languages

Chinese (Mandarin), English, German, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Things to do

  • 24-hour gym
  • TV in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 37-inch TV with premium satellite channels

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:30 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 200 will be collected before check-in.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Guests arriving after noon must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Heritage Hotel New York
Heritage Hotel Hotel
Heritage Hotel New York
Heritage Hotel Hotel New York

Heritage Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 615 out of 1514 reviews
Rating 8 - Good. 480 out of 1514 reviews
Rating 6 - Okay. 244 out of 1514 reviews
Rating 4 - Poor. 90 out of 1514 reviews
Rating 2 - Terrible. 85 out of 1514 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Samuel

Liked: Property conditions & facilities
Stayed 5 nights in Jan 2025

4/10 Poor

Anthony

Stayed 1 night in Jan 2025

6/10 Okay

william

Stayed 1 night in Nov 2024

10/10 Excellent

Marvin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed here for 2 night property was good
Stayed 2 nights in Dec 2024

6/10 Okay

Nathaniel

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Michele

Travelled with family, Travelled with group
The property was exceptional for an older building. Not a fancy place but absolutely the best night sleep away from Home ever! Comfortable beds, hot shower, just right heat on a super cold night, coffee pot and fridge in the room. The family room was perfect for the 5 of us. Bathroom is a little small, but sufficient. Great price for great location.
Stayed 2 nights in Jan 2025

6/10 Okay

John

Business traveller
Liked: Staff & service

Basic

Kind of basic accomodation but bed was comfortable.
Stayed 2 nights in Jan 2025

8/10 Good

Ashley

Stayed 3 nights in Jan 2025

8/10 Good

Robert

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The Heritage will stay on my list of great places to stay in NYC. Equally walkable to two subway stations that got me everywhere I wanted to go. Better coffee shop next door. CVS and groceries at end of the block, plus food options abound within easy walking. Across the street was the Chelsea Flea Market on Saturday and Sunday. Everybody scored a deal. The hotel itself was clean and updated and was staffed by great helpful people. The neighborhood had a safe, comfy feel with dog walkers and baby carriages throughout the day and evening. Minor downside to the hotel, we stayed in a room with two double beds and a couch. The beds were very soft and a bit bouncy. The couch was the cheapest futon thing that nobody would enjoy sleeping on but perhaps the youngest of children. But, again, our room was clean and otherwise comfy. We would definitely stay here again.
Stayed 2 nights in Jan 2025

8/10 Good

Laura

Stayed 1 night in Jan 2025

2/10 Terrible

Nacim

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

allan

Liked: Cleanliness, staff & service
Convenient access to subway. Close to a great cafe. Reasonable room rates.
Stayed 3 nights in Jan 2025

8/10 Good

Natalie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very friendly.
Stayed 3 nights in Jan 2025

2/10 Terrible

Jay

Business traveller
Nothing at all like the pictures and presentation on Expedia. The woman who checked us in was almost hostile when I questioned the additional deposit she demanded and which Expedia did not disclose. The room was dank and tiny. I left in the middle of the night and went to another hotel. Shame on Expedia for promoting this flop house.
Stayed 1 night in Jan 2025

10/10 Excellent

Nina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Jeff A

Liked: Cleanliness, staff & service, property conditions & facilities
Was convenient
Stayed 4 nights in Jan 2025

8/10 Good

Maria

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities
It was quiete but not very clean
Stayed 1 night in Jan 2025

10/10 Excellent

joaquin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice property. Clean room - nice service - close to a lot stuff.
Stayed 4 nights in Jan 2025

10/10 Excellent

Rodrigo

Stayed 3 nights in Jan 2025

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed 6 nights in Dec 2024

10/10 Excellent

Una

Liked: Cleanliness, staff & service, property conditions & facilities
Easy walk
Stayed 3 nights in Dec 2024

10/10 Excellent

Douglas

Stayed 1 night in Dec 2024

10/10 Excellent

Gerson

Stayed 1 night in Dec 2024

8/10 Good

Janice

Liked: Cleanliness, staff & service, property conditions & facilities
Great holiday trip. No complaints at all! Convenient to the subway and such. Thanks for a great stay.
Stayed 2 nights in Dec 2024

6/10 Okay

Andrea

Travelled with partner, Travelled with group
Liked: Staff & service
The price was good but the cleanliness was bad. The staff was very friendly tho