Heritage Hotel

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Heritage Hotel

In-room safe, desk, blackout curtains, iron/ironing board
1 King Bed, Empire State Building View | City view
Interior
Exterior
Standard Room, 2 Full Beds, Sofa, Non Smoking

Reviews

8.0 out of 10

Very good

Popular amenities

  • Gym
    Gym
  • Air conditioning
    Air conditioning
  • 24/7 front desk
    24/7 front desk
  • Free WiFi
    Free WiFi
  • Business services
    Business services

Explore the area

Map
18 West 25th Street, New York, NY, 10010
  • Madison Square Park
    2 min walk
  • Flatiron Building
    4 min walk
  • Empire State Building
    10 min walk
  • New York, NY (JFK-John F. Kennedy Intl.)
    52 min drive

Room options

1 King Bed, Empire State Building View

  • 20 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Single Beds, Non Smoking

  • 19 sq m
  • Sleeps 2
  • 2 Twin Beds

Standard Room, 2 Full Beds, Sofa, Non Smoking

  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

Family Suite

  • 32 sq m
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Standard Room, 2 Full Beds, Non Smoking

  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

Petite Room, 2 Double Beds, Non Smoking

  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed, Non Smoking

  • 19 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 3 Single Beds, Non Smoking

  • 20 sq m
  • Sleeps 3
  • 3 Twin Beds

Standard Room, 2 Full Beds, Smoking

  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed, Smoking

  • 19 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Heritage Hotel

Hotel with a 24-hour fitness center, steps from Madison Square Park
A 24-hour fitness center, a 24-hour business center, and concierge services are available at this hotel. WiFi in public areas is free. Other amenities include a 24-hour front desk, a computer station, and tour/ticket assistance. Housekeeping is available on request.
Heritage Hotel offers 111 accommodations with safes and hair dryers. Televisions come with premium satellite channels. Bathrooms include bathtubs or showers.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.
Heritage Hotel's great location gets high marks from our customers. During your stay, you're just a quick walk from 5th Avenue. Free WiFi in public areas, a 24-hour gym, and a 24-hour business center are available.
  • Free WiFi
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the proximity to shopping and the location
  • Steps from Madison Square Park and 4 minutes by foot from Flatiron Building
A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a 24-hour business center on site. A 24-hour fitness center, a vending machine, and multilingual staff are also featured at the business-friendly Heritage Hotel.

Languages

Chinese (Mandarin), English, German, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Things to do

  • 24-hour fitness centre

Conveniences

  • ATM/banking services
  • Lift
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Housekeeping (on request)
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • 24-hour business centre
  • Computer station

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Step-free path to entrance
  • Well-lit path to entrance

More

  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)

Bathroom

  • Bath or shower
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 37-inch TV
  • Premium channels
  • Satellite channels

More

  • Desk
  • Free local calls
  • Guidebooks/recommendations
  • Iron/ironing board
  • Local maps
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:30 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 200 will be collected before check-in.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Guests arriving after noon must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

We should mention

  • Up to 2 children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Heritage Hotel New York
Heritage Hotel Hotel
Heritage Hotel New York
Heritage Hotel Hotel New York

Heritage Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 563 out of 1423 reviews" "
Rating 8 - Good. 454 out of 1423 reviews" "
Rating 6 - Okay. 237 out of 1423 reviews" "
Rating 4 - Poor. 87 out of 1423 reviews" "
Rating 2 - Terrible. 82 out of 1423 reviews" "

8.0/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Tracey

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Fantastic location, with parks nearby. Bathrooms were tiny and with no venting, quite musty.
Stayed 3 nights in Aug 2024

10/10 Excellent

Hilah Neisha

Travelled with family
Liked: Cleanliness, staff & service
The staff and location were truly spectacular! The aesthetics were lacking, it was 2.5 stars just because of the small and very basic quality of the room and amenities. Otherwise it was 5 stars! We are very pleased!
Stayed 2 nights in Aug 2024

8/10 Good

Baliram

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel to consider
Stayed 2 nights in Aug 2024

10/10 Excellent

Samuel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Could use a few touch ups but overall a great hotel. Staff very kind and helpful
Stayed 4 nights in Aug 2024

8/10 Good

Tina

Travelled with family
Liked: Cleanliness, staff & service
Heritage Hotel was perfect for our 2 week stay. The location is excellent, it’s a nice area and quiet at night for sleeping. Super close to Madison Square Park, Eataly, Harry Potter Store, 23st Subway station, 2 Bros Pizza(for $1.50 slice), and a nice cafe right next door. The room was basic and a little dated, but had everything we needed, it was clean and for the price I couldn’t complain at all. We will definitely stay here again :-)
Stayed 15 nights in Jul 2024

10/10 Excellent

Abigail

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! would stay here again
Stayed 1 night in Aug 2024

8/10 Good

Jake

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay. Easy access and convenient location
Stayed 2 nights in Aug 2024

8/10 Good

Jake

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
NYC
The staffs are friendly. Easy to access. The best location in Manhattan
Stayed 2 nights in Aug 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

8/10 Good

Sylvia

Liked: Cleanliness, staff & service, property conditions & facilities
It was ok. I needed a place to stay for a few days and the price was right.
Stayed 6 nights in Aug 2024

6/10 Okay

David

Liked: Cleanliness, staff & service
The property was very reasonably priced for its location and was clean but it's not glamorous or even nice really. As others have stated this would be a serviceable hotel for an overnight stay if flying out. The neighborhood was not bad though so not a negative experience.
Stayed 4 nights in Jul 2024

6/10 Okay

Janette

Travelled with family
Liked: Staff & service
No chair to sit down. Bathroom shower head loose, no place to put personal bags, enough space for bench or shelves. Everything we had we had to have on the floor.
Stayed 3 nights in Aug 2024

4/10 Poor

Jimmy

Disliked: Cleanliness, staff & service, property conditions & facilities
Not good to stay
Stayed 1 night in Aug 2024

10/10 Excellent

Thyais

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room
Stayed 2 nights in Aug 2024

10/10 Excellent

Shaun

Travelled with group
Thanks for the stay
Good stay, if I ever come back to NY will definitely use heritage again. The location was great and everything was comfortable and in good condition. Was cheapest option so I was a bit worried but ended up being well worth it!
Stayed 2 nights in Aug 2024

6/10 Okay

Candice

Travelled with partner
Liked: Staff & service
Liked that it was walkable to the shops in the area. Didn't like how you had to open two doors to get to room passing through the stairwell. Also the slamming of doors was really annoying and hindered sleep.
Stayed 2 nights in Aug 2024

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff. Close to everything. Parking garage one street over. No complaints.
Stayed 1 night in Aug 2024

10/10 Excellent

Jens

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Great location
We stayed 4 nights. It is perfectly located near by subway and walking distance to broadway, Times Square etc. friendly staff that are helpful. Great small New York hotel in a good neighborhood.
Stayed 4 nights in Aug 2024

8/10 Good

Scott

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wish we would have booked here before our error in judgment on the initial booking we made. Much cleaner , better area and atmosphere.
Stayed 1 night in Aug 2024

8/10 Good

Jasha

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean, spacious. Staff was friendly and helpful. The only downside: the elevators are super slow.
Stayed 7 nights in Aug 2024

8/10 Good

Nathaniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

6/10 Okay

Hailong

Liked: Staff & service
Stayed 1 night in Jul 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible
The only thing nice about this place was the location. Otherwise the property was falling apart and the rooms looked like prison cells.
Stayed 2 nights in Aug 2024

6/10 Okay

Marylou

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2024

10/10 Excellent

Wayman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024