Heritage Hotel

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Heritage Hotel

In-room safe, desk, blackout curtains, iron/ironing board
Reception
Interior entrance
Exterior
1 King Bed, Empire State Building View | City view

Reviews

8.0 out of 10
Very good

Popular amenities

  • Gym
  • Air conditioning
  • 24/7 front desk
  • Free WiFi
  • Business services

Explore the area

Map
18 West 25th Street, New York, NY, 10010
  • Madison Square Park
    ‪2 min walk‬
  • Flatiron Building
    ‪4 min walk‬
  • Empire State Building
    ‪10 min walk‬
  • New York, NY (JFK-John F. Kennedy Intl.)
    ‪52 min drive‬

Room options

1 King Bed, Empire State Building View

  • 20 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Single Beds, Non Smoking

  • 19 sq m
  • Sleeps 2
  • 2 Twin Beds

Standard Room, 2 Full Beds, Sofa, Non Smoking

  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

Family Suite

  • 32 sq m
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Standard Room, 2 Full Beds, Non Smoking

  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

Petite Room, 2 Double Beds, Non Smoking

  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed, Non Smoking

  • 19 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 3 Single Beds, Non Smoking

  • 20 sq m
  • Sleeps 3
  • 3 Twin Beds

Similar properties

About this property

Heritage Hotel

Hotel with a 24-hour fitness center, steps from Madison Square Park
A 24-hour fitness center, a 24-hour business center, and concierge services are available at this hotel. WiFi in public areas is free. Other amenities include a 24-hour front desk, a computer station, and tour/ticket assistance. Housekeeping is available on request.
Heritage Hotel offers 111 accommodations with safes and hair dryers. Televisions come with premium satellite channels. Bathrooms include bathtubs or showers.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.
Heritage Hotel's great location gets high marks from our customers. During your stay, you're just a quick walk from Empire State Building. Free WiFi in public areas, a 24-hour gym, and a 24-hour business center are available.
  • Free WiFi
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the proximity to shopping and the helpful staff
  • Steps from Madison Square Park and 4 minutes by foot from Flatiron Building
A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a 24-hour business center on site. A 24-hour fitness center, a vending machine, and multilingual staff are also featured at the business-friendly Heritage Hotel.

Languages

Chinese (Mandarin), English, German, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Things to do

  • 24-hour fitness centre

Conveniences

  • ATM/banking services
  • Lift
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Housekeeping (on request)
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • 24-hour business centre
  • Computer station

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Step-free path to entrance
  • Well-lit path to entrance

More

  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)

Bathroom

  • Bath or shower
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 37-inch TV
  • Premium channels
  • Satellite channels

More

  • Desk
  • Free local calls
  • Guidebooks/recommendations
  • Iron/ironing board
  • Local maps
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:30 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 200 will be collected before check-in.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Guests arriving after noon must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Heritage Hotel New York
Heritage Hotel Hotel
Heritage Hotel New York
Heritage Hotel Hotel New York

Heritage Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 590 out of 1485 reviews" "
Rating 8 - Good. 467 out of 1485 reviews" "
Rating 6 - Okay. 254 out of 1485 reviews" "
Rating 4 - Poor. 89 out of 1485 reviews" "
Rating 2 - Terrible. 85 out of 1485 reviews" "

8.0/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Raymond

Travelled with group
Liked: Staff & service
Room was adequate elevator was slow
Stayed 4 nights in Oct 2024

10/10 Excellent

Peng

Travelled with family, Travelled with group
Liked: Staff & service
Disliked: Cleanliness, room comfort
Great Location
It was a good stay. Close to everything and perfect location. The room could use some renovating as well as the bed. lol The bed mattress kept moving no matter how many time I fix it. Probably a spring issue. I slid off the bed twice during my week stay there bc the mattress kept sliding off at times. Overall; the bed was comfortable to fall asleep like a baby.
Stayed 6 nights in Oct 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One thing that was a little bit of a pain was the beds on rollers. I had to adjust the wheels in opposite directions to help prevent it from rolling away from the headboard. Other than that, everything was really good. Also, when will my $100 security deposit come off my credit card account??
Stayed 2 nights in Oct 2024

6/10 Okay

Verified traveller

Liked: Staff & service
Good affordable option
Location is great and staff was friendly and accommodating. The room was musty and noise carried between rooms. Average 3 star stay - not extravagant or fancy, but a serviceable and affordable option.
Stayed 4 nights in Oct 2024

10/10 Excellent

Diana

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient to tourists area’s restaurants and shoos
Stayed 1 night in Sep 2024

8/10 Good

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities
I accidentally booked a smoking room, which ended up being a happy accident. The room did smell like cigarettes already, but it’s a worthy trade-off for the privilege to smoke in the room.
Stayed 1 night in Oct 2024

8/10 Good

Dustin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Most quiet stay we’ve ever had in Manhattan!
Stayed 3 nights in Oct 2024

10/10 Excellent

Jackie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great family rooms
Stayed 3 nights in Oct 2024

8/10 Good

Georgie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Heritage Hotel is in such a great spot to walk to many tourist sites, restaurants and Subway. We thoroughly enjoyed our time in New York. The staff were always available and happy to give advice on how to get to places and which subways to get on. Highly recommend to anyone on their first trip!
Stayed 6 nights in Oct 2024

10/10 Excellent

KJ

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice spot in Midtown
Stayed 3 nights in Oct 2024

6/10 Okay

Maria cristina

Disliked: Staff & service, property conditions & facilities, room comfort
El hotel esta bien situado..pero la cama y las instalaciónes tienen mucho q mejorar
Stayed 4 nights in Oct 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
The staff were attentive and went out of their way to ensure that we were comfortable. Great stay!!
Stayed 2 nights in Oct 2024

6/10 Okay

Pernille Hering

Travelled with family
Liked: Cleanliness, staff & service
Nice staff little old hotel clean
It was very helpfull staff and the room Ok. The Hotel Seem Old and soon ready for renovation. The room very small and no where to but your things in the bathroom. The location was good and it was nice with a little cafe next door, since the hotel didn’t offer breakfast
Stayed 1 night in Oct 2024

6/10 Okay

Jennifer

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

ERNESTO

Nice location
Stayed 2 nights in Oct 2024

10/10 Excellent

Mikael

Brilliant service!
Stayed 3 nights in Oct 2024

2/10 Terrible

Joshua

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Kerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay at the Heritage Hotel
We had a lovely stay at the heritage hotel. Smooth check in, very friendly staff always there to help if needed. Room was very clean, comfy beds/pillows. We had everything we needed for our 4 night stay. 10/15 minute walk to the empire state and we even had a view from our window of it. If you need housekeeping you need to ask for it, to be honest we didnt need it, can just ask at reception for clean towels. Its not the poshest of Hotels but you pay for what you get and we feel the heritage was great value for money. We walked into times square everyday and night, took us about 30 minutes. Can grab uber or taxi for about 15/20 dollars depending how busy the roads are. We would stay again at this hotel and will recommend to friends especially those who dont want to break the bank as in the end its a clean room, comfy bed and friendly staff that we needed in New York as we were out at least 12 hours of the day.
Stayed 4 nights in Oct 2024

4/10 Poor

Amy

Disliked: Cleanliness, property conditions & facilities
This is more like a 1 or 2 star property, definitely not 3.
Stayed 1 night in Oct 2024

2/10 Terrible

Edwin

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Space was very uncomfortable and dirty, bathroom had hair in the shower and there was trash everywhere in the hallways. I do no recommend this place to anyone and was super expensive.
Stayed 1 night in Oct 2024

10/10 Excellent

Berna

Liked: Cleanliness, property conditions & facilities
Everything was okay except for 1 thing. Bed types are not matching with the photos so you have to look at the explanation under the photo in room type. I thought i booked for 2 queen beds but it was 2 twin. So 2 single beds. Thats why we couldnt stay 3 people in the room. But other than that everything was great. Thanks.
Stayed 2 nights in Oct 2024

8/10 Good

Patrick

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities
Excellent location, good for a few nights. Staff is very friendly.
Stayed 3 nights in Oct 2024

6/10 Okay

Gregory

Stayed 1 night in Oct 2024

10/10 Excellent

John T.

Stayed 2 nights in Oct 2024

8/10 Good

Kathleen, Akron

Travelled with family
Liked: Cleanliness, staff & service
I loved the location and the quiet non-smoking room. It seemed recently renovated.
Stayed 2 nights in Oct 2024