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NYC Empire Apartments

3.0 star property

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Photo gallery for NYC Empire Apartments

Exterior
Exterior
Family Studio #81 | Private kitchen
Exterior detail
Interior entrance

Reviews

7.2 out of 10
Good

Popular amenities

  • Pet-friendly
  • Laundry
  • Air conditioning
  • Kitchen
  • Free WiFi

Explore the area

Map
38 West 31st Street, New York, NY, 10001
  • 5th Avenue
    ‪2 min walk‬
  • Macy's
    ‪5 min walk‬
  • Empire State Building
    ‪5 min walk‬
  • New York, NY (JRB-Downtown Manhattan Heliport)
    ‪18 min drive‬

Room options

View all photos for Big Exterior Studio #10

Big Exterior Studio #10

Big Exterior Studio #10

  • 40 sq m
  • Studio
  • City view
  • Sleeps 7
  • 3 Double Beds and 1 Twin Bed

View all photos for Family Studio #50

Family Studio #50

Family Studio #50

  • 25 sq m
  • Studio
  • Sleeps 6
  • 1 Double Bunk Bed and 1 Twin Bunk Bed

View all photos for Exterior Corner Studio #29

Exterior Corner Studio #29

Exterior Corner Studio #29

  • 35 sq m
  • Studio
  • City view
  • Sleeps 7
  • 2 Double Beds and 2 Twin Bunk Beds

View all photos for Exterior Family Studio #71

Exterior Family Studio #71

Exterior Family Studio #71

  • 30 sq m
  • Studio
  • City view
  • Sleeps 6
  • 1 Double Bed and 1 Double Bunk Bed

View all photos for Family Studio #54

Family Studio #54

Family Studio #54

  • 30 sq m
  • Studio
  • Sleeps 5
  • 1 Double Bed and 1 Double Bunk Bed

View all photos for Family Studio #2

Family Studio #2

Family Studio #2

  • 30 sq m
  • Studio
  • Sleeps 5
  • 1 Double Bed and 1 Double Bunk Bed

View all photos for Family Big Studio #68

Family Big Studio #68

Family Big Studio #68

  • 25 sq m
  • Studio
  • Sleeps 5
  • 1 Double Bunk Bed and 1 Twin Bed

View all photos for Exterior Corner Studio #19

Exterior Corner Studio #19

Exterior Corner Studio #19

  • 35 sq m
  • Studio
  • City view
  • Sleeps 7
  • 2 Double Beds and 2 Twin Bunk Beds

View all photos for Family Studio #53

Family Studio #53

Family Studio #53

  • 30 sq m
  • Studio
  • Sleeps 4
  • 1 Double Bunk Bed and 1 Twin Sofa Bed

View all photos for Double Studio #6

Double Studio #6

Double Studio #6

  • 20 sq m
  • Studio
  • Sleeps 3
  • 1 Double Bed

View all photos for Family Studio #81

Family Studio #81

Family Studio #81

  • 40 sq m
  • Studio
  • Sleeps 6
  • 1 Double Bed and 1 Double Bunk Bed

View all photos for Family Studio #56

Family Studio #56

Family Studio #56

  • 30 sq m
  • Studio
  • Sleeps 6
  • 1 Double Bunk Bed and 1 Twin Bunk Bed

View all photos for Family Studio #59

Family Studio #59

Family Studio #59

  • 30 sq m
  • Studio
  • Sleeps 6
  • 1 Double Bunk Bed and 1 Twin Bunk Bed

View all photos for Exterior Family Studio #5

Exterior Family Studio #5

Exterior Family Studio #5

  • 50 sq m
  • Studio
  • City view
  • Sleeps 7
  • 2 Double Beds and 2 Twin Bunk Beds

View all photos for Family Studio #87

Family Studio #87 | Private kitchen

Family Studio #87

  • 30 sq m
  • Studio
  • Sleeps 5
  • 1 Double Bed and 1 Double Bunk Bed

View all photos for Family Studio #3

Family Studio #3

Family Studio #3

  • 30 sq m
  • Studio
  • Sleeps 5
  • 1 Double Bed and 1 Twin Bunk Bed

View all photos for Family Studio #82

Family Studio #82 | Living area

Family Studio #82

  • 20 sq m
  • Studio
  • Sleeps 5
  • 2 Double Bunk Beds and 1 Twin Bed

Similar properties

Exterior

31 Street Broadway Hotel

  • Washer
  • Dryer
  • Pet-friendly
  • 24/7 front desk
2.7 out of 5, (1008)
The price is €202
for 1 room
includes taxes & fees
12 Mar - 13 Mar
31 Street Broadway Hotel

About this property

NYC Empire Apartments

Apartment with kitchenette, steps from 5th Avenue
This smoke-free aparthotel features concierge services, dry cleaning, and laundry facilities. WiFi in public areas is free. Additionally, express check-out, tour/ticket assistance, and ATM/banking services are onsite. Each apartment features a kitchenette with a refrigerator and a microwave, plus free WiFi and a Smart TV with digital channels. For a bit of entertainment, a TV comes with Netflix, and added amenities include an espresso maker and a hair dryer. Housekeeping is available once per stay.
NYC Empire Apartments offers 10 air-conditioned accommodations with espresso makers and hair dryers. Accommodations at this 3-star aparthotel have kitchenettes with refrigerators, microwaves, and cookware/dishes/utensils.

Guests can surf the web using the complimentary wireless Internet access. Smart televisions come with digital channels and Netflix. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided once per stay.

During your stay at NYC Empire Apartments, you're just a quick walk from 5th Avenue. Free WiFi in public areas, dry cleaning service, and a roundtrip airport shuttle (surcharge) are available. This comfortable aparthotel has 10 apartments on 11 floors. Enjoy your stay with amenities like free WiFi and a kitchenette in each apartment.
  • Each apartment offers a kitchenette, a Smart TV, and Netflix
  • Free WiFi
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Steps from 5th Avenue and 5 minutes by foot from Empire State Building
  • Airport shuttle service available for a fee
  • Pets welcome for a fee
As a guest of NYC Empire Apartments, you'll find tour/ticket assistance, concierge services, and laundry facilities. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. NYC Empire Apartments also features dry cleaning/laundry services, express check-out, and an ATM.

This 3-star New York aparthotel is smoke free.

Languages

English, Spanish

Property amenities

Internet

  • Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Family friendly

  • Cots (infant beds): USD 60.0 per stay

Kitchenette

  • Fridge
  • Microwave
  • Espresso maker
  • Cookware/dishes/utensils
  • Toaster
  • Paper towels

Bedrooms

  • Bed sheets provided
  • Rollaway/extra beds: USD 80.0 per night

Bathrooms

  • Free toiletries
  • Hairdryer
  • Towels provided

Entertainment

  • 1-inch smart TV with digital service
  • Netflix
  • Streaming services

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities
  • Near coin laundry

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning
  • Heating

Pets

  • Service animals exempt from fees
  • Pet friendly
  • USD 80 per accommodation per stay
  • 1 total (up to 10 kg per pet)

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible (with limits)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Limited housekeeping
  • Local maps
  • Guidebooks/recommendations
  • Iron/ironing board
  • Luggage storage
  • ATM/banking services

Location highlights

  • Near the airport
  • In the shopping district
  • In the city centre

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector installed (host has indicated that there is a smoke detector on the property)
  • Fire extinguisher
  • First aid kit
  • Security system

General

  • 10 rooms
  • 11 floors
  • Traditional architecture

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 100
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open Monday - Sunday (9:00 AM - 5:00 PM)
Guests must contact the property in advance for check-in instructions and key retrieval information; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk, key retrieval

Pets

  • Pets: USD 80 per accommodation, per stay
  • Maximum 1 (weight limit: 22 lbs per pet)
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 80.0 per night.
  • Cribs (infant beds) are available for USD 60.0 per stay.

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash Breakage deposit: USD 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 99 per vehicle (one-way, maximum occupancy 3)
  • Pet fee: USD 80 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 100 (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 60.0 per stay
  • Rollaway bed fee: USD 80.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts mobile payments and cash
Mobile payment options include: PayPal
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
NYC Empire Apartments offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. This property's front desk is open during the following times:
  • Monday - Sunday: 9:00 AM - 5:00 PM
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information and key retrieval information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Green Holidays Apartments Apartment New York
Green Holidays Apartments Apartment
Green Holidays Apartments New York
Green Holidays Apartments
Green Holidays Apartments
NYC Empire Apartments New York
NYC Empire Apartments Aparthotel
NYC Empire Apartments Aparthotel New York

NYC Empire Apartments Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 41 out of 147 reviews
Rating 8 - Good. 50 out of 147 reviews
Rating 6 - Okay. 20 out of 147 reviews
Rating 4 - Poor. 18 out of 147 reviews
Rating 2 - Terrible. 18 out of 147 reviews

7.8/10

Cleanliness

7.2/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

Donna

Travelled with group
Liked: Cleanliness, room comfort
Good for the price
Room was clean and bed was comfortable.
Stayed 2 nights in Nov 2024

8/10 Good

William

Travelled with group
Liked: Cleanliness
Check in/out headache
While the overall experience was just fine, I did have some issues with the check in/out process. There was just one lady running the reception, while she was awesome I felt bad it was just her. It was very busy and I had to stand around for 45 minutes just to get the keys. Checkout was no different. A lot of people checking out at once and there was a massive line down a very small hallway. Be prepared to give yourself about an hour to deal with check in and another hour to deal with check out.
Stayed 1 night in Oct 2024

10/10 Excellent

martha

Liked: Cleanliness, amenities, property conditions & facilities
Perfect location, and accommodated my group of 5 perfectly.
Stayed 1 night in Sep 2024

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, room comfort
Terrible stay, DO NOT STAY HERE UNLESS NO CHOICE
Terrible stay. Booked a room with a private bathroom and got a small room without one. No one to talk to after 6pm - and they ask you for a cash deposit like it's 1990. No wifi either. Seems like all the information is misleading. Sheets were not clean either but there's basically no service after 6pm and no one to talk to.
Stayed 1 night in Sep 2024

8/10 Good

Brittney, Sherwood

Liked: Cleanliness, property conditions & facilities
Very close to all the things we wanted to do and close to public transportation for the other things.
Stayed 3 nights in Jul 2024

6/10 Okay

Osama

Travelled with family
Disliked: Amenities
Nice area.
Stayed 4 nights in Jul 2024

4/10 Poor

Danyelle

Travelled with family
Disliked: Cleanliness, amenities
I liked that we were close to Time Square and location was walkable from apartment. I didn't like the $100 cash deposit. Nickle and dime you for everything. The pictures were a bit deceiving. All it is, is 3 beds, dirty bathroom and a kitchenette. Had to buy spray to clean the bathroom. They sent the final email instructions the day before leaving. All instructions should've been sent at check in. Just a money grab, to keep the deposit. On vacay, Didnt even look at an email until I returned home because I had an early morning flight out. Not worth the price.
Stayed 2 nights in Jul 2024

8/10 Good

Stephen

Stayed 1 night in Jun 2024

8/10 Good

Jan

Had to pay deposit in cash
Stayed 1 night in Jun 2024

8/10 Good

Rosa, Northridge

Travelled with family and small children
Liked: Property conditions & facilities
I enjoyed the stay here. Only wished to have had more towels and toilet paper. We were 5 people in a room. Ran out of TP. Needed fresh towels. Overall, we had beds and a bathroom.
Stayed 4 nights in Jun 2024

10/10 Excellent

Claudia

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
It has everything we needed and at a great location
Stayed 2 nights in Jun 2024

10/10 Excellent

Rosa

Travelled with family
Liked: Cleanliness, room comfort
La experiencia fue buena, la persona q me asistio en recepciòn muy amable. El lugar limpio y la ubicaciòn en buen lugar. Cerca de madison square garden, macy's, empire state building. Y subway acccesibles.
Stayed 4 nights in Mar 2024

6/10 Okay

Florence

Travelled with family
It was smaller than I thought but it was clean. No place to really sit except on beds. Bathroom was very small. Shower worked great with a lot of water pressure. I really didn’t know what to expect because it was first time in New York
Stayed 4 nights in Feb 2024

10/10 Excellent

Jennifer Cordova

Travelled with family
Close to everything. Easy check in and check out.
Stayed 3 nights in Dec 2023

10/10 Excellent

Christopher

Stayed 6 nights in Dec 2023

10/10 Excellent

Jeison

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Did not like how noisy it was outside but that had nothing to do with the apartment.
Stayed 2 nights in Nov 2023

8/10 Good

Derek

Stayed 2 nights in Oct 2023

2/10 Terrible

Rajeshwari

Stayed 1 night in Sep 2023

2/10 Terrible

Gloria

Stayed 1 night in Jul 2023

8/10 Good

Jose

Travelled with family
Great location, not that comfortable
The location of this property is truly impressive, and the money you pay for it is quite reasonable. If this is what you are looking for, this is a great deal. But you should not consider this option if you are looking for a comfortable space, 24/7 front desk, and other things you might expect from a hotel. In general, I had the impression this used to be an apartment building currently in the process of becoming a hotel or aparthotel, because around the hallways you could see guests like us (two families with 6 people in total sharing a "large" room with a kitchenette), and elderly residents. In any case, I´d recommend the place if you are looking for a great location, and you are not too keen about comfort/cleanliness.
Stayed 4 nights in Jul 2023

10/10 Excellent

Casey

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The location could not have been better, and our room was clean and very well appointed. The area around the building itself was a little sketchy, but we didn’t ever encounter any issues. We would gladly book this place again!
Stayed 3 nights in Jul 2023

8/10 Good

Rebecca

Stayed 5 nights in Jul 2023

8/10 Good

timothy

Travelled with family
Liked: Cleanliness, room comfort
After hours cash deposit info
Need to know that the cash deposit is only refunded directly to you if you check out during normal hours of operation (9am-5pm). We had to check out early, so HAD to have pay pal or something called zello. Staff insisted every us bank customer has zello contract but we are from a university town in Midwest that did not have a contract with them. We don't do PayPal either. Not necessarily ours or the apartments fault but would have liked to know. If they inspect the apartment as ok, we will get the money back but had to send to our friends PayPal account. Overall though, for a family of 5 this was a great place to be in Manhattan and nice to have kitchen etc. BTW, our view on tenth floor was directly of the empire state building.
Stayed 2 nights in Jul 2023

2/10 Terrible

Ann, Sugar Land

Travelled with family
Disliked: Cleanliness
The website says “parking available” and under “more details” it lists “valet parking at $44.77”. Upon arrival, I was told that parking was about a block away and the cost was $88/nt!! The bed had either a bedbugs or ticks. My husband has several bites on his arms and head. I found a dead bug that looks like a tick (I took a picture of it). I wasn’t informed that they required the deposit in the form of cash. And, I wasn’t informed until the night before checkout that I would be responsible for cleaning the room. I left it more clean that it was when I arrived (we found hair in the shower, dirty silverware in the drawer and dirt, etc. on the floor). On a positive note, the front desk clerk was friendly and helpful.
Stayed 2 nights in Jun 2023

8/10 Good

Serhat

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 3 nights in May 2023