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Fairfield Inn & Suites by Marriott New York ManhattanChelsea

2.5 star property

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Photo gallery for Fairfield Inn & Suites by Marriott New York ManhattanChelsea

Exterior
Room, 1 King Bed, Non Smoking
Lobby
View from property
View from property

Reviews

8.4 out of 10
Very good

Popular amenities

  • Gym
  • Housekeeping
  • Air conditioning
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
116 W 28th St, New York, NY, 10001
  • Madison Square Garden
    ‪7 min walk‬
  • Empire State Building
    ‪10 min walk‬
  • Times Square
    ‪15 min walk‬
  • New York, NY (JFK-John F. Kennedy Intl.)
    ‪52 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking

Pillow-top beds, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Non Smoking

  • 16 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Pillow-top beds, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Non Smoking

  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking

  • 17 sq m
  • Sleeps 4
  • 2 Double Beds

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About this property

Fairfield Inn & Suites by Marriott New York ManhattanChelsea

Art Deco hotel with free breakfast and a 24-hour fitness center
Along with a 24-hour fitness center, this smoke-free hotel has a snack bar/deli and a 24-hour business center. Free continental breakfast and free WiFi in public areas are also provided. Additionally, coffee/tea in a common area, a meeting room, and a 24-hour front desk are onsite. Housekeeping is available on request.
Fairfield Inn & Suites by Marriott New York ManhattanChelsea offers 110 accommodations with safes and complimentary newspapers. Beds feature pillowtop mattresses. Televisions come with cable channels and Netflix. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the free breakfast at Fairfield Inn & Suites by Marriott New York ManhattanChelsea. During your stay, you're just a quick walk from 5th Avenue. Free WiFi in public areas, a 24-hour gym, and a snack bar/deli are available.
  • Free continental breakfast served daily
  • Free WiFi
  • Amenities include a front-desk safe, a 24-hour business center, and a meeting room
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the breakfast and the location
  • Within a 10-minute walk of 5th Avenue and Madison Square Garden
There's a snack bar/deli on site. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. A 24-hour business center, a meeting room, and limo/town car service are available. A 24-hour fitness center, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Fairfield Inn & Suites by Marriott New York ManhattanChelsea.

This Art Deco New York hotel is smoke free.

Guests are served free continental breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.

Languages

Chinese (Mandarin), English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Limo/town car service

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Grab bar near toilet (86 centimetre high)
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (91 centimetre wide door)
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (91 centimetre high)

Room amenities

Bedroom

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • HDTV with cable channels
  • Netflix

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 12:30 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 12:30 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Fairfield Inn Marriott ManhattanChelsea
Fairfield Inn Marriott ManhattanChelsea Hotel New York
Fairfield Inn Marriott New York ManhattanChelsea
Fairfield Inn Marriott New York ManhattanChelsea Hotel
Fairfield Inn Marriott New York ManhattanChelsea
Fairfield Inn Marriott ManhattanChelsea
Fairfield Inn Suites by Marriott New York ManhattanChelsea
Fairfield Inn Suites by Marriott New York ManhattanChelsea
Fairfield Inn Marriott New York ManhattanChelsea Hotel
Fairfield Inn Marriott ManhattanChelsea Hotel

Fairfield Inn & Suites by Marriott New York ManhattanChelsea Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 529 out of 1070 reviews
Rating 8 - Good. 318 out of 1070 reviews
Rating 6 - Okay. 124 out of 1070 reviews
Rating 4 - Poor. 51 out of 1070 reviews
Rating 2 - Terrible. 48 out of 1070 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jesus

Stayed 3 nights in Dec 2024

4/10 Poor

Michael

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Fantastic location in Chelsea and very friendly front desk staff. The cleaning staff are absolutely horrible.... woke us up early completely disregarding that people could be sleeping. The room doors are also very poorly designed and slam very loudly so difficult to get any sleep as you hear everyone on your floor.
Stayed 2 nights in Dec 2024

6/10 Okay

John Patrick

Business traveller, Travelled with partner, Travelled with group
Good location
Stayed 2 nights in Nov 2024

8/10 Good

Raquel

Stayed 7 nights in Nov 2024

10/10 Excellent

Kaprice

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to get around in the area. Felt safe and very friendly staff.
Stayed 2 nights in Dec 2024

10/10 Excellent

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay! The Hotel was clean and updated with friendly/helpful staff. We arrived at 3am and had no issues with our room or with check-in.
Stayed 3 nights in Dec 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Leeza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything was great, breakfast was amazing
Stayed 3 nights in Dec 2024

10/10 Excellent

Laqwitta, Bronx

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness and quiet location
Stayed 1 night in Dec 2024

10/10 Excellent

Linh

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Marisol

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay here! Loved the complimentary upgrade to my room!
Stayed 2 nights in Nov 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There are flower shops and plants all over this street that made it extra special walking through daily. It's a little dark at night if you are traveling alone.
Stayed 2 nights in Nov 2024

10/10 Excellent

Jennifer

Stayed 3 nights in Nov 2024

10/10 Excellent

Sue

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay. Close to subway and attractions. Rooms are rather small but clean. The staff are very friendly.
Stayed 1 night in Nov 2024

10/10 Excellent

Michele

Travelled with partner
Liked: Property conditions & facilities
Yes we loved the hotel. It was in walking distance to everything we wanted to go and more. Everyone was very friendly and answered questions that we asked. We will be back again
Stayed 3 nights in Nov 2024

10/10 Excellent

Andrea

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Manager on site is very professional and friendly.
Stayed 7 nights in Nov 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect NYC weekend
The manager at check in was extremely accommodating & professional. The hotel was perfect for a weekend at Madison Square Garden. Rooms were clean & spacious. I will look here first whenever coming back to NYC. Thank you!!!
Stayed 3 nights in Nov 2024

8/10 Good

Aleesha

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean, staff were friendly and always available. Many flower shops around the hotel so everyday got to see beautiful flowers and plants. Lots of construction and at night the street was kind of dark. The stand out was the breakfast. Lots of seating, clean, and many options to choose from. The rooftop lounge was a nice bonus too!
Stayed 5 nights in Nov 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Jackie

Stayed 4 nights in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

4/10 Poor

Rahul Krishna

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The check in process was very slow. The receptionist was not very helpful and felt like she didn't know how to treat customers.
Stayed 1 night in Oct 2024

2/10 Terrible

Melanie

Stayed 3 nights in Oct 2024

8/10 Good

Monica

Travelled with partner
Staff was very nice Did not like the handicapped room that we were given. Not good for non handicapped in the bathroom
Stayed 1 night in Oct 2024

6/10 Okay

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024