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DoubleTree by Hilton Hotel New York City - Chelsea

4.0 star property

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Photo gallery for DoubleTree by Hilton Hotel New York City - Chelsea

Penthouse, 1 King Bed, Non Smoking, Balcony | View from room
Penthouse, 1 King Bed, Non Smoking, Balcony
Hypo-allergenic bedding, in-room safe, blackout curtains
Lobby
Reception

Reviews

8.0 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • Breakfast available
  • Pet-friendly
  • Housekeeping

Explore the area

Map
128 West 29th Street, New York, NY, 10001
  • Madison Square Garden
    ‪6 min walk‬
  • Empire State Building
    ‪9 min walk‬
  • Times Square
    ‪13 min walk‬
  • New York, NY (LGA-LaGuardia)
    ‪39 min drive‬

Room options

View all photos for Room, Non Smoking

Room, Non Smoking

Room, Non Smoking

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Penthouse, 1 King Bed, Non Smoking, Balcony

Penthouse, 1 King Bed, Non Smoking, Balcony

Penthouse, 1 King Bed, Non Smoking, Balcony

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible, Non Smoking

Hypo-allergenic bedding, in-room safe, blackout curtains

Room, 2 Double Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, Non Smoking (Non-smoking)

Hypo-allergenic bedding, in-room safe, blackout curtains

Room, Non Smoking (Non-smoking)

  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room

Hypo-allergenic bedding, in-room safe, blackout curtains

Room

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed

Hypo-allergenic bedding, in-room safe, blackout curtains

Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, in-room safe, blackout curtains

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room

Hypo-allergenic bedding, in-room safe, blackout curtains

Room

  • Sleeps 4
  • 2 Double Beds

Similar properties

Lobby

DoubleTree by Hilton New York Times Square West

  • Pet-friendly
  • Restaurant
  • Air conditioning
  • Gym
3.7 out of 5, Good, (2018)
The price is €328
for 1 room
includes taxes & fees
1 May - 2 May
DoubleTree by Hilton New York Times Square West

About this property

DoubleTree by Hilton Hotel New York City - Chelsea

Hotel with a 24-hour fitness center, a quick walk to 5th Avenue
This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a 24-hour business center, concierge services, and dry cleaning.
DoubleTree by Hilton Hotel New York City - Chelsea offers 236 air-conditioned accommodations with laptop-compatible safes and safes. Refrigerators and coffee/tea makers are provided. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

This New York hotel provides complimentary wireless Internet access. 32-inch flat-screen televisions come with premium cable channels and pay movies. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Refrigerators and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the sightseeing around DoubleTree by Hilton Hotel New York City - Chelsea. During your stay, you're just a quick walk from 5th Avenue. Features include free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a 24-hour gym
  • Guests really like the accommodations for the cleanliness and comfy beds
  • Within a 10-minute walk of 5th Avenue and Madison Square Garden
  • Pets welcome for a fee (restrictions apply)
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center and limo/town car service.

WiFi is free in public spaces. A 24-hour fitness center, a vending machine, and multilingual staff are also featured at DoubleTree by Hilton Hotel New York City - Chelsea.

This 4-star New York hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:30 AM to 11:00 AM.
DoubleTree by Hilton Hotel New York City - Chelsea has a restaurant serving breakfast and dinner.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (USD 50 per day)
  • Limo/town car service
  • Wheelchair-accessible van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:00 AM for a fee: USD 18 to 25 for adults and USD 18 to 25 for children
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Early check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per stay, plus a deposit of USD 50 per stay
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 17 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 18 to 25 for adults, and USD 18 to 25 for children
  • Nearby parking fee: USD 50 per day (656 ft away)
  • Pet deposit: USD 50 per stay
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a smoke detector, a first aid kit, and window guards
Front desk staff will greet guests on arrival at the property.

We should mention

  • One child 17 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Hilton Hotel New York City Chelsea
DoubleTree Hilton New York City Chelsea
DoubleTree New York City Chelsea
Hilton New York City Chelsea
DoubleTree Hilton New York City Chelsea Hotel
DoubleTree by Hilton New York City Chelsea
DoubleTree by Hilton New York City Chelsea
DoubleTree by Hilton Hotel New York City Chelsea
DoubleTree by Hilton Hotel New York City - Chelsea Hotel
DoubleTree by Hilton Hotel New York City - Chelsea New York

DoubleTree by Hilton Hotel New York City - Chelsea Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 688 out of 1637 reviews
Rating 8 - Good. 440 out of 1637 reviews
Rating 6 - Okay. 292 out of 1637 reviews
Rating 4 - Poor. 123 out of 1637 reviews
Rating 2 - Terrible. 94 out of 1637 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

Gurlal

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked a double bed and then got a single bed and on top of that everybody was super rude and condescending.
Stayed 3 nights in Jan 2025

10/10 Excellent

Brittaney

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was good can’t complain
Stayed 1 night in Jan 2025

4/10 Poor

Sridhar

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
For the price paid, I expected a little better hotel with a little better size.
Stayed 2 nights in Jan 2025

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome

Stayed 2 nights in Jan 2025

6/10 Okay

Alan

Stayed 6 nights in Jan 2025

10/10 Excellent

Mark

Travelled with family
Liked: Staff & service
Staff were friendly, elevators were working of which there were previously complaints and the location is great.
Stayed 4 nights in Dec 2024

10/10 Excellent

tyner

Stayed 1 night in Jan 2025

10/10 Excellent

Asher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

meghan

Stayed 1 night in Jan 2025

10/10 Excellent

Jennifer

Liked: Staff & service, property conditions & facilities
I was able to walk with my children (10 and 13) all over New York City. Very close to the train station. Close, yet far enough away from the more crowded restaurants. Beautiful convenience store on the corner with great foods/snacks/drinks.
Stayed 2 nights in Dec 2024

10/10 Excellent

Kaija

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Allll the staff are amazing and kind. Individuals at checkin, individuals cleaning the rooms, bartenders all were welcoming and friendly. Food and drinks from the restaurant was delicious, room was more spacious than any other in city hotel I’ve stayed in. Only down side was definitely the elevator, having stayed in floor 22 it took us almost 40 mins one morning just to get an elevator to our floor. This is not the hotels fault and completely out of their control but definitely something to think about if visiting with accessibility needs and taking the stairs is not an option.
Stayed 2 nights in Jan 2025

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoyed our stay at the Double Tree. Hotel was quiet and well maintained. Great location. Easy access to the subway. Highly recommend
Stayed 3 nights in Jan 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Todo me gustó
Stayed 2 nights in Dec 2024

8/10 Good

Mark

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

Brenda, Baltimore

Liked: Cleanliness, staff & service
All in all a good stay with the exception of having to wait almost 20 minutes to get an elevator down to check out in the morning. Poor lighting in the room.
Stayed 1 night in Dec 2024

8/10 Good

RJ

Travelled with family
Stayed 4 nights in Dec 2024

10/10 Excellent

Héctor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Alice

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff
Stayed 2 nights in Jan 2025

10/10 Excellent

Neysha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Thania

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location in the middle of many attractions.
Stayed 9 nights in Dec 2024

8/10 Good

Harry

Liked: Cleanliness
Stayed 3 nights in Dec 2024

10/10 Excellent

Amanda, Odessa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We loved the staff here! They were attentive and informative about the area and the ways to travel to and from.
Stayed 3 nights in Dec 2024

6/10 Okay

Katie

Travelled with family
Very conveniently located but a very basic hotel with small outdated rooms.
Stayed 3 nights in Dec 2024

8/10 Good

Panteha

Liked: Cleanliness, staff & service, amenities
The hotel is clean and in a convenient area with access to everything but noisy, some loud noise was coming out of the elevator shaft audible in the room the whole night.
Stayed 3 nights in Jan 2025

10/10 Excellent

Kijung

Stayed 3 nights in Jan 2025