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CIVILIAN Hotel

4.0 star property

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Photo gallery for CIVILIAN Hotel

Lounge
Staircase
Rooftop terrace
Bar (on property)
Bar (on property)

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Laundry
  • Air conditioning
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
305 W 48th St, New York, NY, 10036
  • Broadway
    ‪3 min walk‬
  • Times Square
    ‪3 min walk‬
  • Grand Central Terminal
    ‪19 min walk‬
  • New York, NY (JFK-John F. Kennedy Intl.)
    ‪57 min drive‬

Room options

View all photos for Room, 1 Queen Bed (Cozy)

Room, 1 Queen Bed (Cozy)

Room, 1 Queen Bed (Cozy)

  • 12 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed (Spacious, ADA)

Room, 1 King Bed (Spacious, ADA)

Room, 1 King Bed (Spacious, ADA)

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds (Spacious)

Room, 2 Double Beds (Spacious)

Room, 2 Double Beds (Spacious)

  • 26.5 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Queen Bed (Spacious)

Room, 1 Queen Bed (Spacious)

Room, 1 Queen Bed (Spacious)

  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Single Beds (Cozy)

Room, 2 Single Beds (Cozy)

Room, 2 Single Beds (Cozy)

  • 21 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

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Room

Arlo Midtown

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.6 out of 5, Wonderful, (5435)
The price is €350
for 1 room
includes taxes & fees
20 Mar - 21 Mar
Arlo Midtown

About this property

CIVILIAN Hotel

Art Deco hotel in New York with a 24-hour front desk
This smoke-free hotel features concierge services, dry cleaning, and a 24-hour front desk. WiFi in public areas is free. Other amenities include express check-in, express check-out, and tour/ticket assistance. Housekeeping is available on request.
CIVILIAN Hotel offers 194 accommodations with laptop-compatible safes and designer toiletries. Accommodations offer separate sitting areas. 43-inch Smart televisions come with premium cable channels.

Bathrooms include showers and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
CIVILIAN Hotel's great location gets high marks from our customers. During your stay, you're just a quick walk from Broadway. You'll find features like free WiFi in public areas, plus dry cleaning service and concierge services. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes bike rentals
  • Guests have great things to say about the restaurant and the location
  • Just a 3-minute walk from Broadway and 3 minutes by foot from Times Square
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
As a guest of CIVILIAN Hotel, you'll find tour/ticket assistance, concierge services, and dry cleaning/laundry services. WiFi is free in public spaces. CIVILIAN Hotel also features express check-in, express check-out, and a front-desk safe.

This Art Deco New York hotel is smoke free.

Languages

English, French, Greek, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Things to do

  • Bike rentals

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry-cleaning service
  • Housekeeping (on request)
  • Luggage storage
  • Tour/ticket assistance

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held shower head
  • Handrails in stairwells
  • Height-adjustable showerhead
  • Portable shower seat
  • Raised toilet seat
  • Roll-in shower
  • Step-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible bathroom dressing table
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Heating (climate-controlled)
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • 43-inch smart TV
  • TV channels
  • Premium channels

More

  • Laptop-compatible safe
  • Mobile key entry
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 4:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 40 lbs per pet)
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 200.00 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping fee: USD 15 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Guests planning to arrive outside of normal check-in hours will receive an email with special check-in information. Front desk staff will greet guests on arrival at the property.

Property is also known as

Civilian NYC
CIVILIAN Hotel Hotel
CIVILIAN Hotel New York
CIVILIAN Hotel Hotel New York

CIVILIAN Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1322 out of 1815 reviews
Rating 8 - Good. 338 out of 1815 reviews
Rating 6 - Okay. 97 out of 1815 reviews
Rating 4 - Poor. 32 out of 1815 reviews
Rating 2 - Terrible. 26 out of 1815 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Lauren

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location & friendly staff
Stayed 5 nights in Nov 2024

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very nicely appointed rooms ! Would definitely stay here again:)
Stayed 2 nights in Dec 2024

2/10 Terrible

Oksana

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Poor experience
Terrible customer service, forgot two large important textbooks in the room needed for the following day, called 4 hours later and it took 3-4 calls and a lot of back and forth until finally got a hold of the manager on duty who told me nothing can be found in the room and that no one can check right away until the current guest checks out. I guess asking them to make a quick call and ask the guest to take a look at the shelf was too much to ask. In addition, this is a party hotel. We were on the 23rd floor and the music from the bar on the 27th floor was heard until 2 am. I couldn’t sleep until it was over. This hotel left a bad impression for us. Wouldn’t return.
Stayed 3 nights in Nov 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Short stay in nyc
It’s a well decorated hotel and they did their best to maximize space in the cozy queen room, but they really should include housekeeping every day at no extra charge considering the shower floods the bathroom floor and you have to use all your towels to dry the floor and then the towels never dry. The bed is a bit hard as well. There was a ball of hair in the shower when i arrived and a long black hair in the bed- they gave me a $75 f&b credit but I had to use it all at once so I got an omelette and left $25 for the tip even though my server basically forgot I existed. Other than those issues, it’s a pretty boutique hotel!
Stayed 4 nights in Nov 2024

10/10 Excellent

Abinoel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and easy to walk anywhere. Loved it!
Stayed 2 nights in Nov 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

David, Portland

Liked: Cleanliness, staff & service, property conditions & facilities
Very stylish.
Stayed 1 night in Dec 2024

10/10 Excellent

Leonard

Stayed 3 nights in Nov 2024

10/10 Excellent

Dmytro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Lizmarie

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Nov 2024

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, property conditions & facilities
Great spot near Times Square!
Stayed 1 night in Nov 2024

6/10 Okay

Robbie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Tightest room in NYC
Room was extremely small. No place to store luggage, shoes, items except undergarments and 2 coats/jackets. This hotel room would have been fine for a lone traveler with very minimal baggage. The elevator situation was horrible during the evening. They block of two of the larger elevators for restaurant guests, and leave the extremely small elevator for hotel guests who are paying 1000’s to stay. The hotel was pretty, the staff was nice, but for two girls traveling with 2 suitcases and 2 overnight bags, it was extremely tight. Would only recommend if traveling alone and not going out after 10.
Stayed 3 nights in Nov 2024

10/10 Excellent

Tevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place is perfect for the location! Very clean elegant rooms. The bars in the hotel are very nice also great cocktails and ambiance is very classy and upscale. Great for couples or date nights or getaway weekend with your significant other.
Stayed 1 night in Dec 2024

10/10 Excellent

Michael, Wilmette

Stayed 1 night in Nov 2024

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay was delightful. The staff were all kind and knowledgeable, and the facility is top notch.
Stayed 2 nights in Nov 2024

10/10 Excellent

Kayla

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel 10/10 would recommend!
Stayed 1 night in Nov 2024

8/10 Good

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small room, good location
Stayed 5 nights in Nov 2024

10/10 Excellent

Emily

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our overnight stay at the Civilian. The staff was very friendly, the restaurant attached was amazing service and food, and the rooftop bar had amazing cocktails and views.
Stayed 1 night in Nov 2024

10/10 Excellent

Christina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really glad we found this property. The room was small but they thought of wonderful details to maximize space. It was also a really pretty room. The hotel has a pretty rooftop bar, a great cocktail bar, and the restaurant makes a lovely duck. Also great staff!
Stayed 3 nights in Nov 2024

10/10 Excellent

Ted

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, near good restaurants, easy to get cabs, clean though extremely cozy room
Stayed 3 nights in Nov 2024

10/10 Excellent

Qiaomei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is great.
Stayed 3 nights in Nov 2024

10/10 Excellent

Jean, VENICE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff exceptional. Warm and friendly. Great location
Stayed 4 nights in Nov 2024

10/10 Excellent

Kaitie

Liked: Cleanliness, staff & service, property conditions & facilities
It was lovely, would definitely go back
Stayed 2 nights in Nov 2024

8/10 Good

Monique

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good unique hotel in Theatre district
As always a good stay, with welcoming employees at check-in. The Bar employees were a bit slow and inattentive - but we still had fun.
Stayed 4 nights in Nov 2024

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel
Stayed 1 night in Nov 2024