Truss Hotel Times Square

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Truss Hotel Times Square

Rooftop terrace
Premium bedding, in-room safe, laptop workspace, soundproofing
Reception
Exterior
Business centre

Reviews

8.2 out of 10

Very good

Popular amenities

  • Pet-friendly
  • Housekeeping
  • Laundry
  • Air conditioning
  • 24/7 front desk

Explore the area

Map
515 Ninth Avenue, New York, NY, 10018
  • Jacob K. Javits Convention Center
    7 min walk
  • Times Square
    9 min walk
  • Madison Square Garden
    9 min walk
  • New York, NY (JFK-John F. Kennedy Intl.)
    55 min drive

Room options

Room, 1 King Bed

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Suite

  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

Room, 2 Double Beds

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

Junior Suite, 1 King Bed

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

Truss Hotel Times Square

Hotel with a 24-hour fitness center, a quick walk to Times Square
This smoke-free hotel features a 24-hour fitness center, a rooftop terrace, and a business center. WiFi in public areas is free. Additionally, concierge services, dry cleaning, and a 24-hour front desk are onsite.
Truss Hotel Times Square offers 86 accommodations with safes and hair dryers. Beds feature premium bedding. 48-inch LCD televisions come with satellite channels.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
The sightseeing around Truss Hotel Times Square gets high marks from our customers. During your stay, you're just a quick walk from Times Square. Free WiFi in public areas, a 24-hour gym, and a business center are available.
  • Free WiFi
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym
  • Guests really like the accommodations for the spaciousness and cleanliness
  • Within a 10-minute walk of Times Square and Broadway
  • Dogs welcome for a fee
Public spaces have free WiFi. You'll find a business center on site. A 24-hour fitness center, a rooftop terrace, and multilingual staff are also featured at Truss Hotel Times Square .

This 4-star New York hotel is smoke free.

Languages

English, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Height restrictions apply for on-site parking
  • Off-site parking within 151 ft (USD 65 per night), from 8:00 AM to midnight

Things to do

  • 24-hour fitness centre

Family friendly

  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Lift

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Business centre

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area
  • Rooftop terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Ceiling hoist
  • Lift
  • Lift door width (centimetres): 91
  • Grab bar in shower
  • Shower grab bar height (centimetres): 91
  • In-room accessibility
  • Low-height door lock
  • Low-height view port in door
  • Visual fire alarm
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 76
  • Wheelchair-width doorways
  • Wheelchair-accessible doorway width (centimetres): 81

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Heating (climate-controlled)
  • Premium bedding

Bathroom

  • Hairdryer
  • Towels

Entertainment

  • 48-inch LCD TV
  • Satellite channels

More

  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per pet, per stay, plus a deposit of USD 100.0 per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 35.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: USD 65 per night (151 ft away; open 8:00 AM to midnight)
  • Pet deposit: USD 100.0 per stay
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 35.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Truss
Cassa Times Square Hotel
Truss Times Square New York
Truss Hotel Times Square Hotel
Truss Hotel Times Square New York
Truss Hotel Times Square Hotel New York

Truss Hotel Times Square Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 1043 out of 2171 reviews" "
Rating 8 - Good. 609 out of 2171 reviews" "
Rating 6 - Okay. 302 out of 2171 reviews" "
Rating 4 - Poor. 116 out of 2171 reviews" "
Rating 2 - Terrible. 101 out of 2171 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Sadae

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The staff at the front was the best part.
Stayed 2 nights in Sep 2024

6/10 Okay

Shaun

Business traveller
Liked: Staff & service
Disliked: Cleanliness, room comfort
Stayed 5 nights in Sep 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
No amenities
Stayed 2 nights in Sep 2024

10/10 Excellent

Andres

Travelled with family, Travelled with partner
Liked: Amenities
Everything
Stayed 3 nights in Sep 2024

10/10 Excellent

Johnny

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room. Good area for downtown.
Stayed 2 nights in Sep 2024

10/10 Excellent

Irawati

Liked: Cleanliness, staff & service
Stayed 3 nights in Sep 2024

4/10 Poor

Robert

Disliked: Cleanliness, property conditions & facilities
The room was not clean. The shower had mold and loose tiles. The only window to the room opened to a cocktail bar in the building! Not an outside window. How expedia could list this as a 4 star property is beyond comprehension! I blame expedia for this not the hotel, $450/night was an absolute joke. I spend over 50 nights a year in Midtown Manhattan and this was absolutely my worst experience. 2 star hotel at best, then you know what you are getting.
Stayed 1 night in Sep 2024

8/10 Good

Tara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed in Times Square at a higher price and was not treated as well as we were at Truss!! Rooms were clean and staff exceptional. They are five star and the company should be proud. Jessy was just the finest in the biz as were the other staff we encountered. If this location suits your needs, and you can do without in-room coffee maker, highly recommend! Rooms had both a fridge and microwave. We had quite a walk for our Broadway shows but were well prepared for that and enjoyed being out on our journey. Do a little research before you go to save yourself time on eateries and such. If my room is clean and the staff excellent, that’s all I need! Thanks, All!
Stayed 1 night in Sep 2024

10/10 Excellent

Juvanni

Stayed 1 night in Aug 2024

6/10 Okay

Rebecca

Travelled with family
Rooms small & very dark, uncomfortable beds and location isn’t Times Square it is more Hells Kitchen.
Stayed 4 nights in Sep 2024

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

8/10 Good

Margaret

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds comfortable, spacious room, good water pressure, a really lovely rooftop space, staff present at the front desk at all hours, helpful, and a great deal on cost. Will recommend to friends.
Stayed 3 nights in Sep 2024

4/10 Poor

Anastasia

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Nice people!!!, but rooms aren't
Nice staff for sure!!! The only positive for this hotel. A huge bathroom and pretty large room sound like a plus, but I would rather have a MOLD-FREE bathroom. The showerhead had mold and was absolutely ridiculous to use. I was the only one in the family who took a chance and showered (luckily, we went home the next day). The sink and faucet...well, do not wash your face with your eyes closed. Stains and/or footprints were everywhere (walls, doors). They did have a microwave and a fridge, which is unheard of for NYC, but NO coffeemaker, no water. The location isn't the best, but that was my choice, so it's OK. But if you are visiting for the first time and only for a few days, I would not recommend it. It is far from everything except the Hudson Yards. Nice people work there and the beds were clean!
Stayed 1 night in Sep 2024

10/10 Excellent

Sherry

Travelled with family
Liked: Cleanliness
Very nice stay. Jessie at front desk was great
Stayed 3 nights in Sep 2024

6/10 Okay

Navid

Stayed 2 nights in Sep 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Aug 2024

10/10 Excellent

Emilio

Stayed 3 nights in Aug 2024

10/10 Excellent

Dorothy

Travelled with group
Liked: Property conditions & facilities, room comfort
Very pleasant staff always willing to answer all our questions. Thought the beds and pillows were very comfortable.
Stayed 3 nights in Sep 2024

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great price, great location, great room, great rooftop deck.
Stayed 3 nights in Sep 2024

10/10 Excellent

ashleigh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice / friendly staff, always made talk with us and welcomed us in! Room was a good size and convenient area.
Stayed 3 nights in Sep 2024

8/10 Good

Kenneth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is located conveniently near a lot of places we wanted to see.
Stayed 2 nights in Aug 2024

8/10 Good

Margaret

An unpretentious hotel with a wonderful roof. Roof is large quiet and has amazing view from this 13th floor loft.
Stayed 4 nights in Sep 2024

8/10 Good

James

Liked: Cleanliness
Stayed 1 night in Aug 2024

4/10 Poor

Nadine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The mattresses are awful. Covered with plastic that krinkles and makes noise all night when you or spouse turning. Plastic creates body heat and you become very hot sleeping. Overall bad experience for three nights and will not stay there again.
Stayed 3 nights in Sep 2024

6/10 Okay

Maya Yatak

Stayed 2 nights in Sep 2024