Hotel with a 24-hour fitness center, a quick walk to Times Square
This smoke-free hotel features a 24-hour fitness center, a rooftop terrace, and a business center. WiFi in public areas is free. Additionally, concierge services, dry cleaning, and a 24-hour front desk are onsite.
Truss Hotel Times Square offers 86 accommodations with safes and hair dryers. Beds feature premium bedding. 48-inch LCD televisions come with satellite channels.
Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.
Recreational amenities at the hotel include a 24-hour fitness center.
The sightseeing around Truss Hotel Times Square gets high marks from our customers. During your stay, you're just a quick walk from Times Square. Free WiFi in public areas, a 24-hour gym, and a business center are available.
Free WiFi
Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
Onsite recreation includes a 24-hour gym
Guests really like the accommodations for the spaciousness and cleanliness
Within a 10-minute walk of Times Square and Broadway
Dogs welcome for a fee
Public spaces have free WiFi. You'll find a business center on site. A 24-hour fitness center, a rooftop terrace, and multilingual staff are also featured at Truss Hotel Times Square .
This 4-star New York hotel is smoke free.
Languages
English, Italian, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi
Parking and public transport
Height restrictions apply for on-site parking
Off-site parking within 151 ft (USD 65 per night), from 8:00 AM to midnight
Things to do
24-hour fitness centre
Family friendly
Soundproofed rooms
Conveniences
ATM/banking services
Lift
Guest services
24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Luggage storage
Multilingual staff
Tour/ticket assistance
Business services
Business centre
Outdoors
Garden
Outdoor furniture
Picnic area
Rooftop terrace
Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21
Check-out
Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available
Special check-in instructions
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets: USD 100 per pet, per stay, plus a deposit of USD 100.0 per stay
Only dogs are allowed
Maximum 2 (weight limit: 50 lbs per pet)
Service animals are exempt from fees
Children and extra beds
Children are welcome.
Rollaway/extra beds are available for USD 35.0 per day.
Payment types at the property
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Nearby parking fee: USD 65 per night (151 ft away; open 8:00 AM to midnight)
Pet deposit: USD 100.0 per stay
Pet fee: USD 100 per pet, per stay
Service animals are exempt from fees
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: USD 35.0 per day
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival.
We should mention
Registered guests are the only ones allowed to be in guestrooms.
Property is also known as
Truss
Cassa Times Square Hotel
Truss Times Square New York
Truss Hotel Times Square Hotel
Truss Hotel Times Square New York
Truss Hotel Times Square Hotel New York
Truss Hotel Times Square Reviews
Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 1079 out of 2249 reviews" "
Pros:
-Great location.
-A lot of mid town attractions are walkable.
-Excellent front desk service.
-Great view from terasse (accessible until mid night)
-Comfortable beds
-Same day (check in/check out) luggage storage service ($2/bag)
-Has a microwave and a mini fridge
Cons:
-Old & dusty furniture
-Could clean better (dusty)
-Poor shower maintenance (shower tiles are poorly repaired, looking dirty)
-Super poweful water pressure
-
The friendliness and helpfulness of the staff was shining brightly! Even after staffing the hotel for an overnight shift, the staff greeted us with smiling faces.
We have visited New York 6 times and this hotel has been our favourite so far. Great location inbetween Times Square and Hudson Yards. Convenient having a microwave and fridge for our child in the room. And, most of all, Jessy on reception was a delight! She was so helpful and accommodating.
Victoria
Stayed 6 nights in Oct 2024
8/10 Good
Lisa
22 Oct 2024
Liked: Cleanliness, staff & service
Lisa
Stayed 4 nights in Oct 2024
8/10 Good
Janine
21 Oct 2024
Liked: Cleanliness
Disliked: Amenities
This room stands out in two significant ways: it was the largest room with the most space I've had in New York with the largest king mattress, and it has the hardest mattress I have ever laid on. Like box spring hard. The chipped foam pillows weren't my jam either but that can be subjective. It's well placed for conventions and city exploration.
Janine
Stayed 6 nights in Oct 2024
8/10 Good
Ma Alona
Travelled with group
21 Oct 2024
Property is walking distance to time square. It is also close to subway station.
Perfect location if you’re visiting the Javitts Center.
Friendly staff and very convenient to the subway the bus depot, Madison Square Garden and Times Square
Great location! Parking garage located just around the corner. Staff very friendly and helpful, especially Carlos, Jessy and Chris S. Awesome rooftop patio with great views.
Avoid at all cost!! One of the staff was extremely rude and unbelievably unprofessional and the elevator wasn’t working the night that I checked-in. I asked for help with my luggage but they said they couldn’t help me and I ended up carrying it up to the fourth floor via stairs. Location sucks and didn’t feel safe staying there.
Super great hotel and central for the areas we visit the most in Hills kitchen and Chelsea. Definitely enjoyed the rooftop access took lots of pictures and they’re pet friendly too. It was a great area to go up and relax and have that New York feeling living lifestyle vibe. The staff is super friendly, especially the two that greeted us when we first arrived. The Truss is a hotel that will be keeping or eye on when we visit New York City.
Great in general I can tell why’s the price for
The location is amazing and the staff
Just the location even when is great feels a bit unsafe tho but I loved my stay there
Great staff at the front desk for check in and check out process. We did state that we didn't want anyone to come into the room while we were out due to the amount of luggage we had with four of us but they still came in anyways...we were not happy about that. We only stayed two nights and did not need the cleaning.
Lauren
Stayed 2 nights in Oct 2024
6/10 Okay
robyn, Watertown
Travelled with partner
16 Oct 2024
Liked: Staff & service, amenities
I can't say enough about how friendly and warm the staff is at the The Truss!! They answered any questions we had, gave advise and in general were just very warm.
Unfortunately, there were some issues. The only USB plug in the room did not work and the floors needed a good sweep. Niether were trip ruining but it was inconvenient to have to go spend almost $30 for a cellphone charger.
Area was ok, some very good resturants and the subway stations were plenty.
Parking was literally right around the corner which was awesome!!
Area felt safe, we walked to Hudson Yards to do the Edge at night and didn't feel unsafe at all.
Overall, we won't be staying at the Truss again but not because of the hotel. We just prefer over by Grand Central/UN area more.
Another giant thanks to the staff!! You ladies and gents were great :)