Truss Hotel Times Square

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Truss Hotel Times Square

Rooftop terrace
Reception
Exterior
Business centre
Premium bedding, in-room safe, laptop workspace, soundproofing

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Housekeeping
  • Laundry
  • Air conditioning
  • 24/7 front desk

Explore the area

Map
515 Ninth Avenue, New York, NY, 10018
  • Jacob K. Javits Convention Center
    ‪7 min walk‬
  • Times Square
    ‪9 min walk‬
  • Madison Square Garden
    ‪9 min walk‬
  • New York, NY (JFK-John F. Kennedy Intl.)
    ‪55 min drive‬

Room options

Room, 1 King Bed

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Suite

  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

Room, 2 Double Beds

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

Junior Suite, 1 King Bed

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

Truss Hotel Times Square

Hotel with a 24-hour fitness center, a quick walk to Times Square
This smoke-free hotel features a 24-hour fitness center, a rooftop terrace, and a business center. WiFi in public areas is free. Additionally, concierge services, dry cleaning, and a 24-hour front desk are onsite.
Truss Hotel Times Square offers 86 accommodations with safes and hair dryers. Beds feature premium bedding. 48-inch LCD televisions come with satellite channels.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
The sightseeing around Truss Hotel Times Square gets high marks from our customers. During your stay, you're just a quick walk from Times Square. Free WiFi in public areas, a 24-hour gym, and a business center are available.
  • Free WiFi
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym
  • Guests really like the accommodations for the spaciousness and cleanliness
  • Within a 10-minute walk of Times Square and Broadway
  • Dogs welcome for a fee
Public spaces have free WiFi. You'll find a business center on site. A 24-hour fitness center, a rooftop terrace, and multilingual staff are also featured at Truss Hotel Times Square .

This 4-star New York hotel is smoke free.

Languages

English, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Height restrictions apply for on-site parking
  • Off-site parking within 151 ft (USD 65 per night), from 8:00 AM to midnight

Things to do

  • 24-hour fitness centre

Family friendly

  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Lift

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Business centre

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area
  • Rooftop terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Ceiling hoist
  • Lift
  • Lift door width (centimetres): 91
  • Grab bar in shower
  • Shower grab bar height (centimetres): 91
  • In-room accessibility
  • Low-height door lock
  • Low-height view port in door
  • Visual fire alarm
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 76
  • Wheelchair-width doorways
  • Wheelchair-accessible doorway width (centimetres): 81

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Heating (climate-controlled)
  • Premium bedding

Bathroom

  • Hairdryer
  • Towels

Entertainment

  • 48-inch LCD TV
  • Satellite channels

More

  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per pet, per stay, plus a deposit of USD 100.0 per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 35.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: USD 65 per night (151 ft away; open 8:00 AM to midnight)
  • Pet deposit: USD 100.0 per stay
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 35.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Truss
Cassa Times Square Hotel
Truss Times Square New York
Truss Hotel Times Square Hotel
Truss Hotel Times Square New York
Truss Hotel Times Square Hotel New York

Truss Hotel Times Square Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 1079 out of 2249 reviews" "
Rating 8 - Good. 627 out of 2249 reviews" "
Rating 6 - Okay. 316 out of 2249 reviews" "
Rating 4 - Poor. 123 out of 2249 reviews" "
Rating 2 - Terrible. 104 out of 2249 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
The front desk employees were fantastic
Stayed 5 nights in Oct 2024

8/10 Good

Jisun

Travelled with family
Liked: Staff & service
Pros: -Great location. -A lot of mid town attractions are walkable. -Excellent front desk service. -Great view from terasse (accessible until mid night) -Comfortable beds -Same day (check in/check out) luggage storage service ($2/bag) -Has a microwave and a mini fridge Cons: -Old & dusty furniture -Could clean better (dusty) -Poor shower maintenance (shower tiles are poorly repaired, looking dirty) -Super poweful water pressure -
Stayed 2 nights in Oct 2024

8/10 Good

Edward

Stayed 4 nights in Oct 2024

10/10 Excellent

Carolyn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The friendliness and helpfulness of the staff was shining brightly! Even after staffing the hotel for an overnight shift, the staff greeted us with smiling faces.
Stayed 2 nights in Oct 2024

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
We have visited New York 6 times and this hotel has been our favourite so far. Great location inbetween Times Square and Hudson Yards. Convenient having a microwave and fridge for our child in the room. And, most of all, Jessy on reception was a delight! She was so helpful and accommodating.
Stayed 6 nights in Oct 2024

8/10 Good

Lisa

Liked: Cleanliness, staff & service
Stayed 4 nights in Oct 2024

8/10 Good

Janine

Liked: Cleanliness
Disliked: Amenities
This room stands out in two significant ways: it was the largest room with the most space I've had in New York with the largest king mattress, and it has the hardest mattress I have ever laid on. Like box spring hard. The chipped foam pillows weren't my jam either but that can be subjective. It's well placed for conventions and city exploration.
Stayed 6 nights in Oct 2024

8/10 Good

Ma Alona

Travelled with group
Property is walking distance to time square. It is also close to subway station.
Stayed 4 nights in Oct 2024

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location if you’re visiting the Javitts Center. Friendly staff and very convenient to the subway the bus depot, Madison Square Garden and Times Square
Stayed 5 nights in Oct 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

8/10 Good

Kristin

Travelled with family, Travelled with group
Liked: Staff & service, amenities
Great location! Parking garage located just around the corner. Staff very friendly and helpful, especially Carlos, Jessy and Chris S. Awesome rooftop patio with great views.
Stayed 2 nights in Sep 2024

8/10 Good

Roland

Stayed 2 nights in Sep 2024

8/10 Good

Jacinta

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2024

2/10 Terrible

Heather

Travelled with family, Travelled with group
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Avoid at all cost!! One of the staff was extremely rude and unbelievably unprofessional and the elevator wasn’t working the night that I checked-in. I asked for help with my luggage but they said they couldn’t help me and I ended up carrying it up to the fourth floor via stairs. Location sucks and didn’t feel safe staying there.
Stayed 2 nights in Aug 2024

10/10 Excellent

Leonardo

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super great hotel and central for the areas we visit the most in Hills kitchen and Chelsea. Definitely enjoyed the rooftop access took lots of pictures and they’re pet friendly too. It was a great area to go up and relax and have that New York feeling living lifestyle vibe. The staff is super friendly, especially the two that greeted us when we first arrived. The Truss is a hotel that will be keeping or eye on when we visit New York City.
Stayed 4 nights in Sep 2024

2/10 Terrible

Aminullah

Disliked: Cleanliness, staff & service, property conditions & facilities
The room was not available when we get around 3:30
Stayed 1 night in Oct 2024

8/10 Good

Estefania, Toronto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great in general I can tell why’s the price for The location is amazing and the staff Just the location even when is great feels a bit unsafe tho but I loved my stay there
Stayed 4 nights in Oct 2024

8/10 Good

Lauren

Travelled with group
Liked: Staff & service, property conditions & facilities
Great staff at the front desk for check in and check out process. We did state that we didn't want anyone to come into the room while we were out due to the amount of luggage we had with four of us but they still came in anyways...we were not happy about that. We only stayed two nights and did not need the cleaning.
Stayed 2 nights in Oct 2024

6/10 Okay

robyn, Watertown

Travelled with partner
Liked: Staff & service, amenities
I can't say enough about how friendly and warm the staff is at the The Truss!! They answered any questions we had, gave advise and in general were just very warm. Unfortunately, there were some issues. The only USB plug in the room did not work and the floors needed a good sweep. Niether were trip ruining but it was inconvenient to have to go spend almost $30 for a cellphone charger. Area was ok, some very good resturants and the subway stations were plenty. Parking was literally right around the corner which was awesome!! Area felt safe, we walked to Hudson Yards to do the Edge at night and didn't feel unsafe at all. Overall, we won't be staying at the Truss again but not because of the hotel. We just prefer over by Grand Central/UN area more. Another giant thanks to the staff!! You ladies and gents were great :)
Stayed 3 nights in Sep 2024

6/10 Okay

khin

Disliked: Staff & service
Front desk lady was not nice.
Stayed 3 nights in Oct 2024

10/10 Excellent

Lauren

Stayed 2 nights in Sep 2024

6/10 Okay

ELIZABETH

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

sara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Jobelle

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Staff are amazing 💕💕 they're super friendly and helpful
Stayed 1 night in Oct 2024

8/10 Good

SHARON

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Generally good location - for the price. Staff were incredibly helpful about items left behind. Room was clean.
Stayed 3 nights in Oct 2024