Best Western Premier Herald Square

3.0 star property

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Photo gallery for Best Western Premier Herald Square

Standard Room, 1 King Bed, Non Smoking
Property amenity
Ballroom
Restaurant
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast available
  • Gym
  • Bar
  • Housekeeping
  • 24/7 front desk
  • Laundry

Explore the area

Map
50 W 36th St, New York, NY, 10018
  • Herald Square
    ‪3 min walk‬
  • 5th Avenue
    ‪3 min walk‬
  • Macy's
    ‪3 min walk‬
  • New York, NY (LGA-LaGuardia)
    ‪31 min drive‬

Room options

Executive Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

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About this property

Best Western Premier Herald Square

Hotel with a fitness center, a short walk to 5th Avenue
A fitness center, a bar/lounge, and a 24-hour business center are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a coffee shop/cafe, coffee/tea in a common area, and a business center.
Best Western Premier Herald Square offers 94 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. LED televisions come with premium cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Our customers tell us they enjoy Best Western Premier Herald Square's walkable location. During your stay, you're just a quick walk from 5th Avenue. Free WiFi in public areas, a gym, and a bar are available.
  • Free WiFi and wired Internet
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Just a 3-minute walk from 5th Avenue and 5 minutes by foot from Empire State Building
There's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. You'll find a 24-hour business center on site.

Public spaces have free WiFi and wired Internet. A fitness center, a vending machine, and multilingual staff are also featured at the business-friendly Best Western Premier Herald Square.

This 3-star New York hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 9:30 AM.

Languages

Arabic, English, French, Hindi, Spanish, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • No on-site parking available

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–9:30 AM: USD 10-20 for adults and USD 10-20 for children
  • 1 coffee shop/cafe
  • 1 bar
  • Coffee/tea in a common area

Things to do

  • Fitness centre

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Free newspapers in reception
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • 24-hour business centre

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Wheelchair-accessible path of travel

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • TV channels
  • LED TV
  • Premium channels

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 10 to 20 for adults, and USD 10 to 20 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.

Property is also known as

Best Western Herald
Best Western Herald Square
Best Western Premier Herald
Best Western Premier Herald Square
Best Western Premier Herald Square Hotel
Best Western Premier Herald Square Hotel New York
Best Western Premier Herald Square New York
Herald Square Best Western
Premier Herald Square
Premier Herald Square New York
Best Western Premier Herald Square Hotel
Best Western Premier Herald Square New York
Best Western Premier Herald Square Hotel New York

Best Western Premier Herald Square Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 517 out of 1001 reviews
Rating 8 - Good. 287 out of 1001 reviews
Rating 6 - Okay. 98 out of 1001 reviews
Rating 4 - Poor. 49 out of 1001 reviews
Rating 2 - Terrible. 50 out of 1001 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

Inna, Burbank

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Hotel amenities are terrible but location is great!
Stayed 2 nights in Nov 2024

10/10 Excellent

Rodrigo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

Amir

Stayed 4 nights in Nov 2024

6/10 Okay

Kate

Travelled with family
Liked: Staff & service, room comfort
Meh
Great location, but there were a couple downfalls. First, the hotel is small, so you can hear the room next door. Next, they didn’t clean well. Making our bed consisted of pulling up the comforter. The shower door didn’t close properly and the walls were dirty. There’s another hotel next door that I’d try next time. The location is great though and the front desk staff was nice. At one point workers came in our room and didn’t even knock. They were apologetic and nice but still.
Stayed 2 nights in Nov 2024

10/10 Excellent

Brendaliz

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff. Excellent location. Excellent Rooms. Close to the Subways stations. Perfect Location for Macys Parade. Will definitely stay again.
Stayed 5 nights in Nov 2024

6/10 Okay

SungHyuk

Stayed 1 night in Nov 2024

8/10 Good

james

Business traveller
Solid hotel for the price. Room service poor. Front desk staff friendly bed good, coffee shop very limited hours
Stayed 4 nights in Nov 2024

10/10 Excellent

Annie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was outstanding!! Absolutely everyone we encountered went out of their way to greet us and ask if they could help.
Stayed 1 night in Nov 2024

8/10 Good

Errol

Stayed 1 night in Nov 2024

6/10 Okay

Akane

Stayed 4 nights in Nov 2024

4/10 Poor

Oscar

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 6 nights in Nov 2024

6/10 Okay

Kyunghee

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient place but no refrigerator.
Stayed 1 night in Nov 2024

10/10 Excellent

Hsin-Yi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, good location
The staff was wonderful and the too. Was clean and comfortable. It was in the small side and didn’t have a fridge in it, but everything was in good condition. It’s close to everything and most trains so it was easy to get around.
Stayed 1 night in Nov 2024

8/10 Good

Timothy, Yuma

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Decent room, no breakfast, no bar, not on a nice street. A little disappointed overall, but at least the price was good. Would not stay there again.
Stayed 1 night in Nov 2024

8/10 Good

Verified traveller

Business traveller
Liked: Staff & service, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Alissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Alison

Travelled with partner
Liked: Cleanliness, staff & service
The property facade is very hole-in-the-wall which was surprising and unimpressive, however the location was excellent and convenient. All staff members we interacted were kind and knowledgable, however the rooms themselves lacked things like toiletry replenishment, different number and kinds of towels left every time, etc. We stayed on the top floor (17th) and the view of the Empire State building was exciting, but mostly looked onto other buildings. The walls are thin and because there is no "hallway", you can hear every door on the floor open and close (along with the elevator) 24/7. Overall would stay again if the price was right!
Stayed 2 nights in Nov 2024

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great business stay
Great hotel for a quick business stay in midtown. Good-sized room for NYC, very quiet in room, friendliest staff I’ve seen in my years of traveling here. If I stay in Midtown again this is a no-brainer.
Stayed 3 nights in Nov 2024

6/10 Okay

Marigrace

Liked: Staff & service, property conditions & facilities
The web page stated that there was a bar and free breakfast-they had neither. These were 2 of the reasons we chose to stay there. Had to have staff come up and fix the TV. Skimpy on wash clothes and hand towels. Bath products were very nice.
Stayed 2 nights in Nov 2024

10/10 Excellent

Kelly

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was pleased with the cleanliness of the lobby and the room. The bed was very comfortable. The location was perfect for the activities we wanted to do in the city. I went with a friend and she is looking to return to the city with family and would stay here again. The people at the desk were friendly too.
Stayed 2 nights in Nov 2024

8/10 Good

Lawrence

Liked: Cleanliness, staff & service
convenient to Garden
Stayed 2 nights in Nov 2024

8/10 Good

erika

Stayed 3 nights in Nov 2024

10/10 Excellent

Iseul

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cold and hot water offered at lobby for your convenience which was a bonus. Walkable distance to Times Square. Lots of options for restaurants around the area. I would personally come back.
Stayed 4 nights in Oct 2024

8/10 Good

Stefano

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good position, clean and friendly staff
Stayed 7 nights in Oct 2024

10/10 Excellent

Andrew

Stayed 1 night in Oct 2024