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Best Western Plus Hospitality House

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Plus Hospitality House

Balcony
Exterior
Exterior
Standard Apartment, Multiple Beds, Non Smoking, Kitchen (with Sofabed)
Standard Apartment, Multiple Beds, Non Smoking, Kitchen (with Sofabed)

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Breakfast included
  • Parking available
    Parking available
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry
  • Pet-friendly
    Pet-friendly
  • Air conditioning
    Air conditioning

Explore the area

Map
145 E 49th Street, New York, NY, 10017
  • 5th Avenue
    7 min walk
  • Chrysler Building
    7 min walk
  • St. Patrick's Cathedral
    8 min walk
  • New York, NY (LGA-LaGuardia)
    25 min drive

Room options

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Standard Room, 1 Queen Bed, Accessible, Non Smoking | Bathroom

Standard Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Apartment, Multiple Beds, Non Smoking, Kitchen (with Sofabed)

Standard Apartment, Multiple Beds, Non Smoking, Kitchen (with Sofabed) | Private kitchen

Standard Apartment, Multiple Beds, Non Smoking, Kitchen (with Sofabed)

  • 111 sq m
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

View all photos for Standard Apartment, 1 Queen Bed, Non Smoking, Kitchen (Penthouse;with Sofabed)

Fridge, microwave, coffee/tea maker, freezer

Standard Apartment, 1 Queen Bed, Non Smoking, Kitchen (Penthouse;with Sofabed)

  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Apartment, 1 King Bed, Non Smoking, Kitchen (with Sofabed)

Standard Apartment, 1 King Bed, Non Smoking, Kitchen (with Sofabed) | Private kitchen

Standard Apartment, 1 King Bed, Non Smoking, Kitchen (with Sofabed)

  • 74 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Apartment, 1 Queen Bed, Non Smoking, Kitchen (with Sofabed)

Premium bedding, pillow-top beds, in-room safe, individually decorated

Standard Apartment, 1 Queen Bed, Non Smoking, Kitchen (with Sofabed)

  • 74 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Apartment, Multiple Beds, Non Smoking, Kitchen (with Sofabed)

Standard Apartment, Multiple Beds, Non Smoking, Kitchen (with Sofabed)

Standard Apartment, Multiple Beds, Non Smoking, Kitchen (with Sofabed)

  • 111 sq m
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

View all photos for Standard Apartment, 2 Queen Beds, Non Smoking, Terrace (Penthouse;with Sofabed)

Standard Apartment, 2 Queen Beds, Non Smoking, Terrace (Penthouse;with Sofabed) | Room amenity

Standard Apartment, 2 Queen Beds, Non Smoking, Terrace (Penthouse;with Sofabed)

  • Sleeps 6
  • 2 Queen Beds

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About this property

Best Western Plus Hospitality House

Hotel with 2 restaurants, a short walk to 5th Avenue
2 restaurants, coffee/tea in a common area, and a business center are available at this smoke-free hotel. Free on-the-go breakfast and free WiFi in public areas are also provided. Other amenities include self parking, concierge services, and dry cleaning. Housekeeping is available once per stay.
Best Western Plus Hospitality House offers 35 air-conditioned accommodations with iPod docking stations and DVD players. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. LCD televisions come with premium digital channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

This New York hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include laptop-compatible safes and irons/ironing boards. Housekeeping is provided once per stay.

Our customers tell us they can't get enough of the helpful staff at Best Western Plus Hospitality House. During your stay, you're just a quick walk from 5th Avenue. Enjoy features like free breakfast and free WiFi in public areas, plus 2 restaurants.
  • Free on-the-go breakfast served daily
  • Free WiFi and wired Internet
  • Enjoy a bite to eat at one of the 2 restaurants
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Within a 10-minute walk of 5th Avenue and Grand Central Terminal
  • Dogs welcome for a fee (restrictions apply)
There are 2 restaurants on site. Free breakfast is served daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite business center. A vending machine, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Best Western Plus Hospitality House. For a fee, parking is available.

This 3.5-star New York hotel is smoke free.

Guests are served free on-the-go breakfast daily from 7 AM to 10 AM.
Abaita - This restaurant serves lunch and dinner. Reservations are required.
La Bellezza Pizzeria - This restaurant specializes in pizza and serves lunch, dinner, and light fare. Open select days.

Languages

Chinese (Mandarin), English, Filipino, French, German, Hindi, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Secured covered self parking on site (USD 40 per day)
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking
  • Off-site parking within 299 ft (USD 40.00 per day); discounts available

Food and drink

  • Free on-the-go breakfast available daily 7 AM–10 AM
  • 2 restaurants
  • Coffee/tea in a common area

Restaurants on site

  • Abaita
  • La Bellezza Pizzeria

Family friendly

  • DVD player
  • Free cots/infant beds
  • Microwave
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry-cleaning service
  • Housekeeping (once per stay)
  • Luggage storage
  • Multilingual staff

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Step-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Designer toiletries
  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • Digital channels
  • DVD player
  • iPod dock
  • LCD TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Freezer
  • Microwave
  • Fridge

More

  • Desk
  • Desk chair
  • Free local calls
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 AM
Early check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:30 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 350.00 per pet, per night, plus a deposit of USD 350.00 per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 35 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per day.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: USD 40 per day
  • Nearby parking fee: USD 40.00 per day(299 ft away; open 24 hours)
  • Pet deposit: USD 350.00 per stay
  • Pet fee: USD 350.00 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
All guests must register upon arrival. No visitors or unregistered guests are allowed in guestrooms.

We should mention

  • Up to 4 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Best Western Hospitality
Best Western Hospitality House
Best Western Hospitality Plus
Best Western Plus Hospitality
Best Western Plus Hospitality House
Best Western Plus Hospitality House Hotel
Best Western Plus Hospitality House Hotel New York
Best Western Plus Hospitality House New York
Best Western Hospitality House New York
Best Western New York City
Best Western Plus Hospitality House Hotel New York City
Plus Hospitality House York
Best Western Plus Hospitality House Hotel
Best Western Plus Hospitality House New York
Best Western Plus Hospitality House Hotel New York

Best Western Plus Hospitality House Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 575 out of 1011 reviews" "
Rating 8 - Good. 329 out of 1011 reviews" "
Rating 6 - Okay. 67 out of 1011 reviews" "
Rating 4 - Poor. 18 out of 1011 reviews" "
Rating 2 - Terrible. 22 out of 1011 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Denny

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing location for a family of 6. Dated space but the size of the unit was massive and quite rare in NY. Grand central and the 51st station were within walking distance. The staff at the front desk were helpful and always accommodating. We will be back.
Stayed 4 nights in Jul 2024

10/10 Excellent

Fariba

Stayed 2 nights in Jul 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Carmen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Viaje amigos y Familia
Viajamos en grupo de familia y amigos, y la experiencia en el hotel fue excelente. Muy limpias las habitaciones, excelente atencion y el plus desayuno incluido.
Stayed 4 nights in Jun 2024

6/10 Okay

MARY

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Staff was very friendly. Good space and bedrooms were set up nicely but there are so many spaces that could be cleaned properly. For the money being charged, BW can do better. There is a reason why I stick with Marriot Hotels and its standards. Never again will I try another brand of hotel.
Stayed 3 nights in Jul 2024

8/10 Good

Harold, Rancho Palos Verdes

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big units. Kitchens. In NYC for a reasonable price.
Stayed 3 nights in Jul 2024

10/10 Excellent

Nancy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place at a great location
I’ve lived in apts smaller than our two bedroom unit. Huge by NYC standards has a dining room table for six a full kitchen we just loved it very convenient to Grand Central terminal, Central Park, etc.
Stayed 1 night in Jul 2024

10/10 Excellent

Audrey

Travelled with family
The apartment was great. Beds were comfortable and clean. Rooms were huge. The complimentary basket waiting in the room was unexpected and very nice. The lady who checked us in was very sweet and all the other staff was nice too. No complaints at all.
Stayed 4 nights in Jun 2024

8/10 Good

Miguel

Stayed 3 nights in Jun 2024

8/10 Good

Yoko

Stayed 2 nights in May 2024

10/10 Excellent

Richard

Liked: Amenities
Great stay! Excellent location staff was wonderful!!
Stayed 2 nights in May 2024

8/10 Good

DL

Stayed 2 nights in May 2024

10/10 Excellent

Phil

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
The staff were very welcoming, friendly and helpful. We would definitely go back again.
Stayed 3 nights in Apr 2024

10/10 Excellent

DL

Stayed 2 nights in Apr 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place for a family to stay. Kids loved the breakfast and the suite had plenty of room to spread out. Staff was very friendly. Wish that they had recycling options and food composting. Location very convenient for lots of NYC attractions!
Stayed 3 nights in Apr 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was excellent in all areas. Very helpful and kind. Wonderful location and very comfortable rooms with a lot of space.Also very clean rooms supplied with many towels. Thank You for making our trip to visit our daughter so enjoyable.
Stayed 4 nights in Mar 2024

10/10 Excellent

Carolina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay. The service was wonderful. People were so nice. The Hotel is a bit old but it has everything you need. There is free breakfast which is a plus in NY. We had a suite type like a little apartment, really comfortable.
Stayed 5 nights in Mar 2024

4/10 Poor

Brandon

Travelled with partner, Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The hotel looks good in the pictures. In person it's very dated. There is no heater in the rooms, only some sort of central building heating that barely works. I would have never even assumed a hotel room does not have a heater in it. Microwave and stove barely worked. Most of the staff seem bothered if asked for anything (except the young girl receptionist, I forgot her name but she was very nice and greated us all the time). Asked multiple times for extra towels, they brought 2 for 3 people for 5 days. Asked multiple times to refill soap in shower, it never got filled, they finally came with a basic bar of soap. For my dinner I needed hot sauce, I asked them if I can have some they said they don't have hot sauce, when they do, they have it in the breakfast area, but didn't want to take the extra step to give me some. The breakfast was mediocre at best. The eggs and sausage are very water downed. The waffles are very good though but the breakfast attendant also was very flustered when trying to get help because we didn't know how to use the machine and made a little mess. The workers kept asking how many people I have in the room, I paid for 3, always had 3. Shouldn't have to keep explaining why we choose to eat at different time or want a fresh towel to dry off after taking a shower. Overall for a hotel they just need to be more nice and accommodating.
Stayed 4 nights in Mar 2024

10/10 Excellent

Melanie

Stayed 2 nights in Mar 2024

10/10 Excellent

Anneka

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great location accessible to the major sites and hotel breakfast was a great start to spending the day out and about. Will def book again next time we visit
Stayed 6 nights in Dec 2023

10/10 Excellent

Noriluz

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great Hotel for families, great location, everything clean and organized. Breakfast included great plus!
Stayed 2 nights in Feb 2024

10/10 Excellent

Lori

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a vert spacy apartment with plenty of room for all of us. It was very clean and the bed was comfortable. The staff was friendly and helpful. You are close to Grand central station which makes getting around easy. Definitely check out the grand central market! Fresh food and snacks. would definitely book again.
Stayed 5 nights in Feb 2024

10/10 Excellent

Michael, Providenciales

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Best deal for the money in Manhattan. Its not fancy but you get an apartment for the price of a regular hotel room.
Stayed 1 night in Jan 2024

4/10 Poor

DoHoon

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jan 2024

10/10 Excellent

Juan R

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2023