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Arthouse Hotel New York City

4.0 star property
VIP Access

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Arthouse Hotel New York City

Children’s area
Aerial view
Serves breakfast, lunch and dinner
Snow and ski sports
Penthouse (Suite)

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Gym
  • Breakfast available
  • 24/7 front desk
  • Laundry
  • Housekeeping

Explore the area

Map
2178 Broadway at W 77th St, New York, NY, 10024
  • Beacon Theater
    3 min walk
  • Central Park
    8 min walk
  • American Museum of Natural History
    9 min walk
  • New York, NY (LGA-LaGuardia)
    32 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Room, 1 King Bed, City View

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, City View

  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds

  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 2 Queen Beds

Premium bedding, down duvets, pillow-top beds, in-room safe

Junior Suite, 2 Queen Beds

  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, Balcony

Junior Suite, Balcony

Junior Suite, Balcony

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, View (Broadway View)

Deluxe Room, 1 King Bed (Broadway View)

Deluxe Room, 1 King Bed, View (Broadway View)

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, Terrace (NY)

Studio, Terrace (NY)

Studio, Terrace (NY)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Penthouse (Suite)

Penthouse (Suite)

Penthouse (Suite)

  • 46 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Standard Room, 1 Queen Bed

  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Loft, Terrace

Loft, Terrace

Loft, Terrace

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Arthouse Hotel New York City

Eco-certified New York hotel in Manhattan with 2 restaurants
2 restaurants, a fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a 24-hour business center, a business center, and dry cleaning.
Arthouse Hotel New York City offers 291 accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature down comforters and premium bedding. Premium cable television is provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Refrigerators and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the comfortable beds at Arthouse Hotel New York City. During your stay, you're just a quick walk from Central Park. You'll find features like free WiFi in public areas, plus 2 restaurants and a gym. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Enjoy Italian cuisine while dining at Serafina
  • Continental breakfast served daily for a fee
  • Services include dry cleaning/laundry, a porter, and luggage storage
  • Onsite recreation includes a gym
  • Guests love the restaurant and breakfast
  • 8 minutes by foot from Central Park and a 3-minute drive from Broadway
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. There's an onsite 24-hour business center.

A computer station is on site and WiFi is free in public spaces. A fitness center, a library, and a terrace are also featured at the eco-certified Arthouse Hotel New York City.

This New York hotel is smoke free.

For a fee, guests can enjoy continental breakfast daily from 7:30 AM to 11 AM.
Serafina - This restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner.
RedFarm - This restaurant specializes in Chinese cuisine and serves dinner only. Open daily.
Arthouse Bar - This bar serves breakfast, lunch, dinner, and light fare. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Hindi, Japanese, Korean, Romanian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • Continental breakfast available for a fee daily 7:30 AM–11 AM: USD 5.00-15.00 per person
  • 2 restaurants
  • 1 bar

Restaurants on site

  • Serafina
  • RedFarm
  • Arthouse Bar

Things to do

  • Fitness centre

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Fridge (on request)

Conveniences

  • ATM/banking services
  • Lift
  • Front-desk safe
  • Library
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Terrace

Accessibility

  • Lift

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 42-inch TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Fridge (on request)

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 100.00 per pet, per stay
  • Weight limit: 25 lbs per pet
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150 per night
  • Resort fee: USD 44.75 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business center/computer access
  • Faxes
  • Fitness center access
  • Health club access
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Phone calls

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately USD 5.00 to 15.00 per person
  • Pet fee: USD 100.00 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Some rooms at this property are not suitable for children; please add child ages in the search parameters to display available rooms
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Up to 3 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

NYLO Hotel
NYLO Hotel New York City
Arthouse York City York
Ave Hotel New York
Hotel On The Ave
On The Ave Hotel
On The Ave Manhattan
NYLO New York City Hotel
NYLO
Arthouse Hotel New York City Hotel
Arthouse Hotel New York City New York
Arthouse Hotel New York City Hotel New York

Arthouse Hotel New York City Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 765 out of 1332 reviews" "
Rating 8 - Good. 309 out of 1332 reviews" "
Rating 6 - Okay. 141 out of 1332 reviews" "
Rating 4 - Poor. 72 out of 1332 reviews" "
Rating 2 - Terrible. 45 out of 1332 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Glenda

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Liked the location but for the price we paid I don’t see the value.
Stayed 3 nights in Sep 2024

10/10 Excellent

Arman

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was nice
Stayed 5 nights in Sep 2024

8/10 Good

Dezi

Travelled with family
Liked: Property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Abhiramee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the stay
Stayed 3 nights in Sep 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2024

8/10 Good

Neil

Travelled with family
Small rooms, small bathroom but the bed was comfortable and the bedding very nice. Staff were nice
Stayed 1 night in Sep 2024

10/10 Excellent

Kellon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
THE best area to stay in NY. Convenient, easy to go Uptown or Downtown by subway or Uber. Safe area and great food everywhere.
Stayed 2 nights in Sep 2024

6/10 Okay

Martin

Liked: Staff & service
Ok
Stayed 3 nights in Sep 2024

2/10 Terrible

Mohamed

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2024

6/10 Okay

Matt

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
I could have saved almost $300 by booking directly from the hotel. The room only had bottled water. I was unsure if I would be charged for it.
Stayed 2 nights in Sep 2024

2/10 Terrible

Jeffrey

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Had an issue with the charges since the room was downgraded. After the stay, I noticed that I was charged full price for the larger room. Called the hotel numerous times. Transferred to management numerous times. All to voicemail. All voicemail stated that the box was full. Left a message at the front desk numerous times. No one ever called me back. I was basically ghosted. I then disputed the charge amount with my credit card company. I would never stay with them again.
Stayed 2 nights in Sep 2024

10/10 Excellent

Janell, Parker

Liked: Cleanliness, staff & service, property conditions & facilities
It was a beautiful and charming hotel with local dinning options available. It was a bit off the beaten path from the hustle and bustle but you could walk to Central Park and other local eateries. Easy to get a taxi and get to all the local attractions.
Stayed 4 nights in Jun 2024

10/10 Excellent

Elizabeth

Nice and good location and relatively affordable Would be nice to have more than one ice machine for the whole hotel
Stayed 6 nights in Aug 2024

10/10 Excellent

Teresa

Stayed 7 nights in Aug 2024

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is incredibly well located. It is extremely convenient to have a cafe in the lobby with coffee tea and pastries. CVS pharmacy opposite the hotel. Underground just a 7 min walk. 10 min walk from Central Park.
Stayed 3 nights in Sep 2024

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 1 night in Sep 2024

8/10 Good

David, Irvine

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
A solid place to stay on the upper east side.
Stayed 2 nights in Aug 2024

8/10 Good

Nerone M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Alyssa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always live staying atbthe arthouse!!!
Stayed 2 nights in Sep 2024

10/10 Excellent

Karen

Stayed 3 nights in Sep 2024

10/10 Excellent

Jonathan

Stayed 2 nights in Aug 2024

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Renovation required
The staff are great and friendly. The house cleaning keeps the room in good condition. However room maintenance is needed. I understand some of the rooms above us are being renovated. So perhaps they will be upgrading the 8th floor soon. The location is super and the room was quiet at night. :)
Stayed 3 nights in Sep 2024

10/10 Excellent

Aaron

Liked: Cleanliness
Stayed 5 nights in Sep 2024

10/10 Excellent

Aaron

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay at Arthouse. Nice area, great dining options walking distance.
Stayed 5 nights in Sep 2024

2/10 Terrible

Charlene

Travelled with group
Liked: Cleanliness, amenities
While the staff were largely very nice, the front desk and manager were less than. They charged my card multiple times with various holds, and then tried to charge my travel companion’s card for the entire stay (supposed to only be charged as a hold for incidentals as she checked in before me). The charge did not go through and at 830 pm the hotel called while we were at dinner without leaving a message. Upon our return to the hotel, we discovered we had been locked out of our hotel room. We went to the front desk to inquire and were told the manager would speak to us shortly. The manager never appeared. After several minutes, we were told what the issue was and I explained that they had charged the wrong credit card. They meekly apologized for the inconvenience, but the experience was very distasteful. I travel about every other month for leisure and have never had an experience like this before. I’ve also never had the experience of the entirety of the bill being charged in the middle of a stay; not sure if that’s a NYC thing as in my experience the bill is typically settled at the time of checkout (if not prepaid). We also did not receive the free breakfast benefit as part of the VIP access, nor did we receive the room we paid for. The experience was unacceptable and needless to say, we will never return.
Stayed 3 nights in Sep 2024