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Aloft New York Chelsea

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Aloft New York Chelsea

City view
Exterior
Property amenity
Down duvets, minibar, in-room safe, desk
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Breakfast available
  • Bar
  • Pet-friendly
  • Housekeeping
  • 24/7 front desk
  • Laundry

Explore the area

Map
132 West 28th Street, New York, NY, 10001
  • Madison Square Garden
    ‪6 min walk‬
  • 5th Avenue
    ‪6 min walk‬
  • Madison Square Park
    ‪7 min walk‬
  • New York, NY (LGA-LaGuardia)
    ‪35 min drive‬

Room options

View all photos for Room, 2 Queen Beds, City View (Mobility/Hearing Accessible, Tub)

Down duvets, minibar, in-room safe, desk

Room, 2 Queen Beds, City View (Mobility/Hearing Accessible, Tub)

  • 20 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, City View

Down duvets, minibar, in-room safe, desk

Room, 2 Queen Beds, City View

9.2 out of 10
Wonderful
(5 reviews)
  • 20 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Down duvets, minibar, in-room safe, desk

Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

10.0 out of 10
Exceptional
(5 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Down duvets, minibar, in-room safe, desk

Room, 1 King Bed, City View

9.6 out of 10
Exceptional
(15 reviews)
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, City View (Mobility/Hearing Access, Roll-In Shwr)

Down duvets, minibar, in-room safe, desk

Room, 2 Queen Beds, City View (Mobility/Hearing Access, Roll-In Shwr)

  • 20 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, City View (Mobility/Hearing Accessible, Tub)

Down duvets, minibar, in-room safe, desk

Room, 1 King Bed, City View (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Down duvets, minibar, in-room safe, desk

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for aloft, Room, 1 King Bed

Down duvets, minibar, in-room safe, desk

aloft, Room, 1 King Bed

9.0 out of 10
Wonderful
(36 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for aloft, Room, 2 Queen Beds

Down duvets, minibar, in-room safe, desk

aloft, Room, 2 Queen Beds

9.2 out of 10
Wonderful
(12 reviews)
  • 20 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Lobby

Hyatt Place New York / Chelsea

Breakfast included
Pet-friendly
Free WiFi
Restaurant
4.1 out of 5, Very good, (2052)
The price is €231
for 1 room
includes taxes & fees
1 Feb - 2 Feb
Hyatt Place New York / Chelsea

About this property

Aloft New York Chelsea

Hotel with a 24-hour front desk, a short walk to Madison Square Garden
A restaurant, a bar/lounge, and a coffee shop/cafe are available at this smoke-free hotel. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. Housekeeping is available on request.
Aloft New York Chelsea offers 234 air-conditioned accommodations with minibars and safes. Beds feature down comforters. 42-inch Smart televisions come with cable channels. Bathrooms include bathrobes, complimentary toiletries, and hair dryers.

This New York hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 50+ Mbps. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Our customers tell us they can't get enough of Aloft New York Chelsea's great location. During your stay, you're just a quick walk from Madison Square Garden. Features include free WiFi in public areas, plus a restaurant and a bar. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi (speed: 50+ Mbps)
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Amenities include a computer, laundry facilities, and an elevator
  • Guests have great things to say about the location and the helpful staff
  • Within a 10-minute walk of Madison Square Garden and 5th Avenue
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. The business-friendly Aloft New York Chelsea also features laundry facilities, dry cleaning/laundry services, and express check-in.

This 3-star New York hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:30 AM to 9:30 AM.
Re:Fuel - Onsite restaurant.
WXYZ Bar - Onsite bar. Happy hour is offered. Open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • Height restrictions apply for on-site parking
  • 24 hours off-site parking within 0.2 mi (USD 50 per day)

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6:30 AM–9:30 AM: USD 10-30 for adults and USD 10-30 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Restaurants on site

  • Re:Fuel
  • WXYZ Bar

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Business services

  • Computer station

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Handrails in stairwells
  • Magnifying mirror
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Step-free path to entrance
  • Visual fire alarm
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Heating (climate-controlled)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 42-inch smart TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Guests will receive smart lock details
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Guests are required to download the property's Bonvoy mobile app before check-in

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 50 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10 to 30 for adults, and USD 10 to 30 for children
  • Offsite parking fee: USD 50 per day (0.2 mi away; open 24 hours)
  • Pet fee: USD 50 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive smart lock details. Guests are required to download the property's Bonvoy mobile app before check-in.

Property is also known as

Aloft New York Chelsea Hotel
Aloft New York Chelsea New York
Aloft New York Chelsea Hotel New York

Aloft New York Chelsea Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 333 out of 481 reviews" "
Rating 8 - Good. 98 out of 481 reviews" "
Rating 6 - Okay. 32 out of 481 reviews" "
Rating 4 - Poor. 9 out of 481 reviews" "
Rating 2 - Terrible. 9 out of 481 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Beatriz

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Fast checkin, friendly staff- the concierge recommended a yummy brunch spot nearby, rooms clean, close to 5th and 6th ave.
Stayed 2 nights in Oct 2024

10/10 Excellent

Charlotte

Stayed 5 nights in Sep 2024

10/10 Excellent

Philip

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice but not soundproofed.
Great location on a block in the flower district...you come out int he morning and the sidewalk is filled with plants/flowers. Also convenient to the Chelsea gallery scene. The staff was great, the room was clean, big (by nyc standards) and nicely equipped (although I would have liked a table or writing desk) and there was no street noise. Everything was great EXCEPT the soundproofing in the room. When my neighbors arrived home at 2am, I heard every syllable of their conversation...
Stayed 2 nights in Oct 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, friendly staff.
Staff was friendly, helpful with holding my bags prior to check in. Room as clean, spacious by New York standards. I will definitely return as a guest here.
Stayed 1 night in Oct 2024

10/10 Excellent

Letitia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2024

10/10 Excellent

Martina

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

8/10 Good

Sophia

Stayed 1 night in Sep 2024

8/10 Good

Alison

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
The staff were great. Hotel was very clean. I didn’t like that the rooms were so minimal. The bathroom had a sink with very little counter. No closet, just a tiny area to hang a few things. One small 2 drawer dresser. Barely any space to put things down, you just had the little cart where they had a coffee maker. A lot of wasted space in my opinion. The one nightstand was taken up by a retro looking Bluetooth speaker. That being said, the hotel was very clean and everyone was very nice. The bathroom sink was leaking and the safe didn’t work and they rectified that right away.
Stayed 3 nights in Sep 2024

10/10 Excellent

Lorraine, Calgary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern clean hotel, conveniently located midtown, and in the center of the flower district. Metro close by. Great hotel!
Stayed 4 nights in Sep 2024

10/10 Excellent

TAYMARA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel limpio, sus camas cómodas , room service todos los días toallas nuevas y la cama vestida.
Stayed 4 nights in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Eduardo, Dublin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable rooms. Could use a little more room for storing clothing.
Stayed 4 nights in Aug 2024

10/10 Excellent

Yaasin

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing
Stayed 3 nights in Sep 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Jackie

Stayed 2 nights in Sep 2024

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

6/10 Okay

Amber

Liked: Cleanliness, staff & service, property conditions & facilities
I didn't like the fact that they don't have microwaves in rooms or anywhere in the hotel. I didn't like the fact that the bar was only open from 4-11 on weekends and 4-10 on weekdays. The restaurant only serves breakfast. I did like the staff they were very helpful. The bartender Kelvin was top tier one of the best bartenders I've encountered in hotel bars.
Stayed 3 nights in Sep 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Great customer service, beautiful and clean room!
Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveller

Liked: Amenities
Stayed 1 night in Sep 2024

10/10 Excellent

Sarkis

Stayed 1 night in Sep 2024

8/10 Good

Ashley

Stayed 2 nights in Sep 2024