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Aloft New York Chelsea

3.0 star property

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Photo gallery for Aloft New York Chelsea

City view
View from property
Down duvets, minibar, in-room safe, desk
Property amenity
Reception

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Breakfast available
  • Bar
  • Pet-friendly
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
132 West 28th Street, New York, NY, 10001
  • Madison Square Garden
    ‪6 min walk‬
  • 5th Avenue
    ‪6 min walk‬
  • Madison Square Park
    ‪7 min walk‬
  • New York, NY (LGA-LaGuardia)
    ‪35 min drive‬

Room options

View all photos for Room, 2 Queen Beds, City View (Mobility/Hearing Accessible, Tub)

Down duvets, minibar, in-room safe, desk

Room, 2 Queen Beds, City View (Mobility/Hearing Accessible, Tub)

  • 20 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, City View

Down duvets, minibar, in-room safe, desk

Room, 2 Queen Beds, City View

  • 20 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Down duvets, minibar, in-room safe, desk

Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Down duvets, minibar, in-room safe, desk

Room, 1 King Bed, City View

  • 20 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, City View (Mobility/Hearing Access, Roll-In Shwr)

Down duvets, minibar, in-room safe, desk

Room, 2 Queen Beds, City View (Mobility/Hearing Access, Roll-In Shwr)

  • 20 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, City View (Mobility/Hearing Accessible, Tub)

Down duvets, minibar, in-room safe, desk

Room, 1 King Bed, City View (Mobility/Hearing Accessible, Tub)

  • 20 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Down duvets, minibar, in-room safe, desk

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for aloft, Room, 1 King Bed

Down duvets, minibar, in-room safe, desk

aloft, Room, 1 King Bed

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for aloft, Room, 2 Queen Beds

Down duvets, minibar, in-room safe, desk

aloft, Room, 2 Queen Beds

  • 20 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Hilton Garden Inn New York/Manhattan-Chelsea

  • Pet-friendly
  • Free WiFi
  • Air conditioning
  • Breakfast available
4.1 out of 5, Very good, (2544)
The price is €289
for 1 room
includes taxes & fees
8 Mar - 9 Mar
Hilton Garden Inn New York/Manhattan-Chelsea

About this property

Aloft New York Chelsea

Hotel with a 24-hour front desk, a short walk to Madison Square Garden
A restaurant, a bar/lounge, and a coffee shop/cafe are available at this smoke-free hotel. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. Housekeeping is available on request.
Aloft New York Chelsea offers 234 air-conditioned accommodations with minibars and safes. Beds feature down comforters. 42-inch Smart televisions come with cable channels. Bathrooms include bathrobes, complimentary toiletries, and hair dryers.

This New York hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 50+ Mbps. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Our customers tell us they can't get enough of Aloft New York Chelsea's great location. During your stay, you're just a quick walk from Madison Square Garden. Features include free WiFi in public areas, plus a restaurant and a bar. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi (speed: 50+ Mbps)
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Amenities include a computer, laundry facilities, and an elevator
  • Guests have great things to say about the helpful staff and the location
  • Within a 10-minute walk of Madison Square Garden and 5th Avenue
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. The business-friendly Aloft New York Chelsea also features laundry facilities, dry cleaning/laundry services, and express check-in.

This 3-star New York hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:30 AM to 9:30 AM.
Re:Fuel - Onsite restaurant.
WXYZ Bar - Onsite bar. Happy hour is offered. Open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • Height restrictions apply for on-site parking
  • 24 hours off-site parking within 0.2 mi (USD 50 per day)

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6:30 AM–9:30 AM: USD 20-20 for adults and USD 20-20 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Restaurants on site

  • Re:Fuel
  • WXYZ Bar

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Business services

  • Computer station

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Handrails in stairwells
  • Magnifying mirror
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Step-free path to entrance
  • Visual fire alarm
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Heating (climate-controlled)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 42-inch smart TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Guests will receive smart lock details
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Guests are required to download the property's Bonvoy mobile app before check-in

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 50 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 20 to 20 for adults, and USD 20 to 20 for children
  • Offsite parking fee: USD 50 per day (0.2 mi away; open 24 hours)
  • Pet fee: USD 50 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive smart lock details. Guests are required to download the property's Bonvoy mobile app before check-in.

Property is also known as

Aloft New York Chelsea Hotel
Aloft New York Chelsea New York
Aloft New York Chelsea Hotel New York

Aloft New York Chelsea Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 391 out of 569 reviews
Rating 8 - Good. 115 out of 569 reviews
Rating 6 - Okay. 39 out of 569 reviews
Rating 4 - Poor. 12 out of 569 reviews
Rating 2 - Terrible. 12 out of 569 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Arvind, Brooklyn

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
EXCELENT LOCATION
Stayed 1 night in Nov 2024

6/10 Okay

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Lucinda L.

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel has a good location. It is clean and simple. No frills. Just a nice safe place to stay.
Stayed 1 night in Nov 2024

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, cute property, bathroom could have been more secluded
Stayed 2 nights in Nov 2024

8/10 Good

Juli

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

6/10 Okay

Jose

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Stayed 1 night in Oct 2024

2/10 Terrible

Drew

Stayed 4 nights in Oct 2024

10/10 Excellent

Jim

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A short trip
First class accommodation for and overnight trip to NYC - clean comfortable and convenient to everywhere we needed to be. Everyone we encountered was helpful and kind. Would consider for a longer stay next time around. Also check out the great city view from our room.
Stayed 1 night in Nov 2024

10/10 Excellent

Francisco

Business traveller
Stayed 1 night in Nov 2024

10/10 Excellent

Emelia

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Nov 2024

8/10 Good

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

tywonna

Liked: Cleanliness
The lobby layout is odd. They have a great security feature for moving about the hotel: a key card is needed to go to each floor. Rooms are clean, although small, beds comfy.
Stayed 1 night in Nov 2024

10/10 Excellent

Tom

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Nov 2024

10/10 Excellent

Shareef

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Nicholas

Stayed 1 night in Nov 2024

8/10 Good

Stephen

Stayed 4 nights in Nov 2024

8/10 Good

Krystin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

STUART

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small but clean
Stayed 1 night in Nov 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is designed well. Everything is right where you need it. Ergonomics. Lots of lighting options and light switches, outlets etc. The room had a steaming device for wrinkled clothes- which came in very handy for me. Everything is new and clean. Bed very comfortable. Convenience and comfort. Location can’t be beat.
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extraordinary hotel.
Amazing stay, everything with the hotel was great, service, bedroom, etc. Optimal location.
Stayed 4 nights in Oct 2024

8/10 Good

Christina

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Stephen

Stayed 3 nights in Oct 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relatively good value for money
It was fine. Hotels in NYC are extremely expensive and this was a solid value for money. The bed was very comfortable and the room was comfortable enough. The lighting in the room and bathroom aren't great and the shower pressure is so-so but it was fine.
Stayed 2 nights in Oct 2024