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Aloft New York Chelsea

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Aloft New York Chelsea

City view
Exterior
Down duvets, minibar, in-room safe, desk
Property amenity
Lobby

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Breakfast available
  • Bar
  • Pet-friendly
  • Housekeeping
  • 24/7 front desk
  • Laundry

Explore the area

Map
132 West 28th Street, New York, NY, 10001
  • Madison Square Garden
    6 min walk
  • 5th Avenue
    6 min walk
  • Madison Square Park
    7 min walk
  • New York, NY (LGA-LaGuardia)
    27 min drive

Room options

View all photos for Room, 2 Queen Beds, City View (Mobility/Hearing Accessible, Tub)

Down duvets, minibar, in-room safe, desk

Room, 2 Queen Beds, City View (Mobility/Hearing Accessible, Tub)

  • 20 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, City View

Down duvets, minibar, in-room safe, desk

Room, 2 Queen Beds, City View

  • 20 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Down duvets, minibar, in-room safe, desk

Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Down duvets, minibar, in-room safe, desk

Room, 1 King Bed, City View

  • 20 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, City View (Mobility/Hearing Access, Roll-In Shwr)

Down duvets, minibar, in-room safe, desk

Room, 2 Queen Beds, City View (Mobility/Hearing Access, Roll-In Shwr)

  • 20 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, City View (Mobility/Hearing Accessible, Tub)

Down duvets, minibar, in-room safe, desk

Room, 1 King Bed, City View (Mobility/Hearing Accessible, Tub)

  • 20 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Down duvets, minibar, in-room safe, desk

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for aloft, Room, 1 King Bed

Down duvets, minibar, in-room safe, desk

aloft, Room, 1 King Bed

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for aloft, Room, 2 Queen Beds

Down duvets, minibar, in-room safe, desk

aloft, Room, 2 Queen Beds

  • 20 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Lobby

Hyatt Place New York / Chelsea

Breakfast included
Pet-friendly
Free WiFi
Restaurant
4.1 out of 5, Very good, (1948)
The price is €265
for 1 night
includes taxes & fees
1 Jan - 2 Jan
Hyatt Place New York / Chelsea

About this property

Aloft New York Chelsea

Hotel with a 24-hour front desk, a short walk to Madison Square Garden
A restaurant, a bar/lounge, and a coffee shop/cafe are available at this smoke-free hotel. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. Housekeeping is available on request.
Aloft New York Chelsea offers 234 air-conditioned accommodations with minibars and safes. Beds feature down comforters. 42-inch Smart televisions come with cable channels. Bathrooms include bathrobes, complimentary toiletries, and hair dryers.

This New York hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 50+ Mbps. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Our customers tell us they can't get enough of Aloft New York Chelsea's great location. During your stay, you're just a quick walk from Madison Square Garden. Features include free WiFi in public areas, plus a restaurant and a bar. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi (speed: 50+ Mbps)
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Amenities include a computer, laundry facilities, and an elevator
  • Guests have great things to say about the helpful staff and the location
  • Within a 10-minute walk of Madison Square Garden and 5th Avenue
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. The business-friendly Aloft New York Chelsea also features laundry facilities, dry cleaning/laundry services, and express check-in.

This 3-star New York hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:30 AM to 9:30 AM.
Re:Fuel - Onsite restaurant.
WXYZ Bar - Onsite bar. Happy hour is offered. Open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • Height restrictions apply for on-site parking
  • 24 hours off-site parking within 0.2 mi (USD 50 per day)

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6:30 AM–9:30 AM: USD 10-30 for adults and USD 10-30 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Restaurants on site

  • Re:Fuel
  • WXYZ Bar

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Business services

  • Computer station

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Handrails in stairwells
  • Magnifying mirror
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Step-free path to entrance
  • Visual fire alarm
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Heating (climate-controlled)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 42-inch smart TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Guests will receive smart lock details
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Guests are required to download the property's Bonvoy mobile app before check-in

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 50 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10 to 30 for adults, and USD 10 to 30 for children
  • Offsite parking fee: USD 50 per day (0.2 mi away; open 24 hours)
  • Pet fee: USD 50 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive smart lock details. Guests are required to download the property's Bonvoy mobile app before check-in.

Property is also known as

Aloft New York Chelsea Hotel
Aloft New York Chelsea New York
Aloft New York Chelsea Hotel New York

Aloft New York Chelsea Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 270 out of 384 reviews" "
Rating 8 - Good. 77 out of 384 reviews" "
Rating 6 - Okay. 20 out of 384 reviews" "
Rating 4 - Poor. 9 out of 384 reviews" "
Rating 2 - Terrible. 8 out of 384 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Carina

Stayed 1 night in Sep 2024

4/10 Poor

GEORGE

Stayed 2 nights in Sep 2024

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

GRACE, Arlington

Stayed 1 night in Jun 2024

8/10 Good

Shameika

Liked: Cleanliness, staff & service, property conditions & facilities
Earlier check in would have been nice.
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Kristen

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay, loved the atmosphere!
Stayed 1 night in Sep 2024

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities
Just a great hotel for a night or two. Offer maybe a fruit or small complimentary breakfast or cookies in the evening.
Stayed 1 night in Sep 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Margaret

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Thee staff made the stay memorable.
Stayed 2 nights in Sep 2024

10/10 Excellent

George

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was enjoyable,
Stayed 3 nights in Sep 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient to transit (1/2 block!), friendly staff, comfortable accommodations.
Stayed 5 nights in Aug 2024

10/10 Excellent

Teresa

Travelled with partner
Liked: Amenities
Clean and well run
Stayed 1 night in Sep 2024

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5 minute walk to MSG and loves the Bluetooth Marshall speaker in the soundproof room
Stayed 1 night in Sep 2024

10/10 Excellent

Peter

Stayed 1 night in Sep 2024

8/10 Good

Carmen

Liked: Cleanliness, staff & service, property conditions & facilities
Everting was good
Stayed 1 night in Aug 2024

10/10 Excellent

Alexander

Stayed 4 nights in Aug 2024

10/10 Excellent

Kelli

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Dariia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Gabriel, Guaynabo

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Unfortunately we had an incident on the second day of our stay. First of all we requested a King size bed for our room, upon arrival it wasn’t available after I had reserved the room over a month ago. On the second day of our stay they called me twice to move my belongings from my room to move to another room in the property without my consent. I told them on the phone my estimated time of arrival back to the property in which I would gladly move my belongings. Instead, without our permission, they took our stuff away to the other room and bagging some of my wife’s privates into a bag and placing it at the hotel storage. We were very disappointed with this event as we did not give our consent for our belongings to be moved. They tried to fix it by giving us a complimentary drink and some water bottles. Very dissatisfied with this stay.
Stayed 3 nights in Aug 2024

10/10 Excellent

Jayson

Stayed 1 night in Aug 2024

8/10 Good

GEORGE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not the best street to be on but great location, great value for money, clean, nice staff.
Stayed 4 nights in Aug 2024

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
No real food available at hotel
Stayed 3 nights in Aug 2024

10/10 Excellent

Carlos

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The access to the hotel and surrounding areas are very good. Local eateries and good cafes.
Stayed 4 nights in Aug 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome!! Everything is so clean and comfortable
Stayed 1 night in Aug 2024