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Aiden by Best Western Long Island City New York

3.0 star property

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Photo gallery for Aiden by Best Western Long Island City New York

Property amenity
Standard Room, 1 Queen Bed, Non Smoking (Larger Room)
Bar (on property)
Exterior
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Air conditioning
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
38-15 9th St, Long Island City, NY, 11101
  • Central Park
    ‪7 min drive‬
  • Grand Central Terminal
    ‪7 min drive‬
  • Times Square
    ‪7 min drive‬
  • New York, NY (LGA-LaGuardia)
    ‪26 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Accessible, Bathtub

Standard Room, 1 Queen Bed, Accessible, Bathtub

Standard Room, 1 Queen Bed, Accessible, Bathtub

  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking (Larger Room)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking (Larger Room)

  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking

  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Double Beds, Non Smoking

  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking (Larger Room)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking (Larger Room)

  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking (Communication Assistance)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Double Beds, Non Smoking (Communication Assistance)

  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Accessible, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Double Beds, Accessible, Non Smoking

  • 18 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking (Communication Assistance)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking (Communication Assistance)

  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Standard Room, 1 Queen Bed, Accessible, Non Smoking

Standard Room, 1 Queen Bed, Accessible, Non Smoking

  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

Aiden by Best Western Long Island City New York

Hotel in Long Island City with a 24-hour front desk
Along with coffee/tea in a common area, this smoke-free hotel has concierge services and a 24-hour front desk. WiFi in public areas is free. Other amenities include a porter/bellhop and a vending machine. Housekeeping is available on request.
Aiden by Best Western Long Island City New York offers 247 air-conditioned accommodations with safes and coffee/tea makers. 50-inch Smart televisions come with cable channels and Netflix. Bathrooms include complimentary toiletries and hair dryers.

In-room wireless Internet access (speed: 25+ Mbps) is available for a surcharge. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

During your stay at Aiden by Best Western Long Island City New York, you'll be close to 5th Avenue. You'll find features like free WiFi in public areas and concierge services.
  • Free WiFi in some public areas
  • WiFi for a fee
  • Services include a concierge, a porter, and luggage storage
  • 6 minutes by car from 5th Avenue and 7 minutes from Central Park
As a guest of Aiden by Best Western Long Island City New York, you'll find a vending machine, coffee/tea in a common area, and concierge services. WiFi is free in public spaces. Aiden by Best Western Long Island City New York also features a porter and an elevator. A complete renovation of Aiden by Best Western Long Island City New York was completed in August 2024.

This 3-star Long Island City hotel is smoke free.

Languages

English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (USD 55 per night)
  • Street parking available

Food and drink

  • Coffee and tea in common areas

Family friendly

  • Free cot

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)
  • Porter/bellhop

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • High-pile carpet in room
  • Lift (150 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk (91 centimetre high)

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch smart TV with cable channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 AM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless internet: USD 0 per stay (rates may vary)
  • Nearby parking fee: USD 55 per night (50 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Aiden Long Island City
Aiden By Long City New York
Aiden BY Best Western Long Island City
Aiden by Best Western Long Island City New York Hotel
Aiden by Best Western Long Island City New York Long Island City

Aiden by Best Western Long Island City New York Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 163 out of 344 reviews
Rating 8 - Good. 83 out of 344 reviews
Rating 6 - Okay. 51 out of 344 reviews
Rating 4 - Poor. 22 out of 344 reviews
Rating 2 - Terrible. 25 out of 344 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Armando

Business traveller
Liked: Cleanliness
Worth the stay for the price
Stayed 4 nights in Dec 2024

6/10 Okay

He

The hotel itself was nice but the area is sketchy and dirty.
Stayed 4 nights in Dec 2024

6/10 Okay

Farhan

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The hotel is not worth the money they charge. We had been complaining about the aircon in our room since day one as it wasn’t working and the room was like sauna. Nothing had been done and in the end they changed the room but still the same. Services are really poor but the staff was helpful. The breakfast is not actually a breakfast it was just few pastries banana and orange including tea coffee and juice I won’t recommend it though specially if you are with a family
Stayed 4 nights in Dec 2024

2/10 Terrible

TIA

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
There was no heat . We had to switch rooms and was given two space heaters . It was 10 degrees last night .
Stayed 1 night in Dec 2024

10/10 Excellent

Ariel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Dec 2024

8/10 Good

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
New clean hotel. Limited dining and entertainment at the hotel or nearby.
Stayed 2 nights in Dec 2024

8/10 Good

ETHEL

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean & tidy, staff were very pleasant
Stayed 3 nights in Dec 2024

10/10 Excellent

MAOJIAO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Dec 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great deal
Stay was great. Room was comfortable and clean. Only downside is room didn’t have a fridge or microwave.
Stayed 1 night in Dec 2024

10/10 Excellent

Khaing

Stayed 1 night in Dec 2024

10/10 Excellent

Travis

Stayed 1 night in Dec 2024

10/10 Excellent

Tajinder

Stayed 1 night in Nov 2024

8/10 Good

RAUL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing and the hotel clean, just the tv didn't work but the rest was amazing!
Stayed 2 nights in Dec 2024

10/10 Excellent

Khaing

Stayed 1 night in Dec 2024

10/10 Excellent

Joan

Stayed 1 night in Nov 2024

10/10 Excellent

Khaing

Stayed 2 nights in Dec 2024

8/10 Good

Kathleen

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The room was comfortable. Windows not sealed very well, could feel the cold air coming in. First room had no hot water so got my room switched. Got one hot shower and then the entire hotel had no hot water. Luckily I was checking out that day. Staff was incredibly helpful though and appreciated the continental breakfast.
Stayed 1 night in Dec 2024

2/10 Terrible

Ruben, Mississauga

Disliked: Staff & service, property conditions & facilities
Place was in a very unsafe area...no fridge and rooms were so small we didnt have room to open our suitcases
Stayed 3 nights in Dec 2024

10/10 Excellent

Evelyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you for your service!
Stayed 2 nights in Dec 2024

2/10 Terrible

Casey

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the Worth Hotel Stays
Our original hotel was booked 5 months out from our trip and was canceled 3 days before we were to leave, so we needed to find a quick last minute hotel that was not 4x the amount we were supposed to pay originally. So I know we get what we paid for! The A/C would not cool the room down, just continually blew hot air. We continued to ask the desk about fixing this and the answer we got was them coming to our room and pushing the control buttons and to wait 5 minutes, it never was fixed. We had to leave the window open to the fractional crack it would allow the duration of the trip to cool the room off. If we did not get up at 6-7AM to take a shower, there would not be hot water and would end up with 3 cold shower days. Did not realize this was the case until about day 4. The hotel is directly located in the NYC Housing Authority. The bed smelled of mold and old sweat. The ONLY pro for this hotel is that it was somewhere to sleep that was not the streets.
Stayed 5 nights in Dec 2024

10/10 Excellent

Nayeli

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Great for stay! Beds are comfy
Stayed 5 nights in Dec 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Masaomi

Stayed 1 night in Nov 2024

2/10 Terrible

Kenya

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Terrible no hot water or heat just a small heater , lady tired to ignore our concerns
Stayed 2 nights in Dec 2024

10/10 Excellent

Hector

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good clean place! I can see how people get scared if they walk to the metro but pretty safe from what I experienced. I would stay again.
Stayed 3 nights in Dec 2024