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Rooftop Suite Double (Include French Dinner and American Breakfast)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Grandview Twin Room, River View (Include French Dinner and American Breakfast)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Rooftop Suite Twin (Include French Dinner and American Breakfast)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Grandview Double Room, River View (Include French Dinner and American Breakfast)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the overall property condition at Volando Urai Spring Spa and Resort. During your stay, you'll be within walking distance of Wulai Old Street. Free breakfast, free WiFi in public areas and free valet parking are available.

  • Free local cuisine breakfast served daily
  • Free WiFi
  • Free valet parking and self-parking
  • Enjoy a bite to eat at one of the 2 restaurants
  • Treat yourself to massages, body scrubs or aromatherapy at Dasha Spa
  • Services include a concierge, tour or ticket assistance and a porter
  • On-site recreation includes hot springs, a steam room and a sauna
  • Just a 2-minute drive from Wulai Old Street and a few minutes from Lover's Trail
  • Airport shuttle service available for a fee

About the Volando Urai Spring Spa and Resort

Location No.176,Sec. 5, Xinwu Rd, New Taipei City, 23341

Renovations + Closures

The following facilities are closed on Wednesday:

  • Hot springs

Property Features

Volando Urai Spring Spa and Resort offers its guests a full-service spa, hot springs, and Access to hot tub. There are 2 restaurants on site, along with a nearby snack bar/deli. Free breakfast is served daily. WiFi is free in public spaces. Business amenities include 2 meeting rooms and limo/town car service. A sauna, spa services, and a terrace are also featured at the business-friendly Volando Urai Spring Spa and Resort. Free self parking and valet parking are available. Smoking is allowed in designated areas at this 4-star New Taipei City hotel.

  • 1 building
  • 22 guestrooms or units
  • 7 levels
  • 2 dining venues
  • Local cuisine
  • Breakfast available (free)
  • Deli
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Terrace
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • Smoking in designated areas

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking , Free parking nearby

Transport

  • Train station: Wulai Scenic Train Station (2.4 km / 1.5 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free valet parking and self parking

Room Amenities

Volando Urai Spring Spa and Resort offers 22 air-conditioned accommodations with DVD players and free minibar items. Each accommodation is individually furnished and decorated. Beds feature down duvets and premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with cable channels. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include baths or showers, spring water baths, dressing gowns and slippers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages.

  • Separate bedroom
  • Spring water bath
  • Stocked minibar (free)
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • DVD player
  • Coffee maker
  • Luxury bedding
  • Down blanket
  • Pillow options
  • Bath or shower
  • Housekeeping (daily)
  • Nightly turndown service
  • Massage in room (surcharge)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Slippers
  • Toiletries (free)
  • Toilet with electronic bidet
  • Telephone
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Air conditioning
  • Unique furnishings
  • Unique decor
  • Wardrobe or cupboard
  • Toothbrush and toothpaste

Food & Drink

Guests are served a free local cuisine breakfast daily from 7:30 AM to 11:00 AM.

Soyan – This fine-dining restaurant serves breakfast and dinner. Reservations are required.

Siliq Restaurant – This restaurant serves lunch and dinner. Reservations are required. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include Access to hot tub and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Hot springs on site

Spa Services

Dasha Spa has 5 treatment rooms. Services include body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna. The spa is open daily. Guests under 12 years old are not allowed in the spa. There are hot springs open between 10:00 AM and 11:00 PM.

  • Sauna in spa
  • Number of treatment rooms 5
  • Minimum age to access spa is 12
  • Body treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hot springs/mineral springs in spa
  • Massages
  • Number of hot springs - 1

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at noon
  • Minimum check-in age is: 20

Special check-in instructions:

To make arrangements for check-in, please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children younger than 8 are not allowed at this adults-only property. All guests 8 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Cashless transactions are available

Safety features at this property include a fire extinguisher and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

  • UnionPay
  • Guest accommodation is not sealed after cleaning
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Masks are not compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Caters to adults only
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Carbon monoxide detector
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Minimum guest age is 8
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Hotel Names

  • Urai Volando
  • Volando Urai
  • Volando Urai Spring
  • Volando Urai Spring Spa
  • Volando Urai Spring Spa & Resort New Taipei City
  • Volando Urai Spring Spa New Taipei City
  • Volando Urai Spring Spa Resort
  • Volando Urai Spring Spa Resort New Taipei City
  • Volando Urai Spring Taipei Ci
  • Volando Urai Spring Spa And
  • Volando Urai Spring Spa and Resort Hotel
  • Volando Urai Spring Spa and Resort New Taipei City
  • Volando Urai Spring Spa and Resort Hotel New Taipei City

You should know

  • Hot springs access available from 10:00 AM to 11:00 PM.
  • This is an adults-only property and guests under 8 years old aren't allowed.

Awards & Affiliations

The property is a member of Relais & Chateaux.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.