The first night, we had to switch rooms because the bathroom door lock didn’t work, and there was no hot water the entire first day for all rooms. The AC unit didn’t cool properly, and housekeeping only cleans every third day—leaving our room partially cleaned on the sixth night with unmade beds. Breakfast was subpar, with overcooked eggs, flaky potatoes, and stale pastries. While the front desk staff were courteous and welcoming, the overall experience fell short of expectations.