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Plymouth International

4.0 star property
VIP Access

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Plymouth Suite
Bar (on property)
Exterior
Plymouth Suite
Reception

Reviews

9.0 out of 10
Wonderful

Popular amenities

Explore the area

Map
220 Courtenay Street, New Plymouth, Taranaki, 4312
  • Pukekura Park
    ‪13 min walk‬
  • Fitzroy Beach
    ‪15 min walk‬
  • Bowl of Brooklands
    ‪4 min drive‬
  • New Plymouth (NPL)
    ‪10 min drive‬
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Room options

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Plymouth Suite

Plymouth Suite

  • 56 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

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Deluxe King

Deluxe King

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

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Desk, laptop workspace, iron/ironing board, free WiFi

Standard Queen

  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

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Standard King

Standard King

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

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Desk, laptop workspace, iron/ironing board, free WiFi

Executive Queen

  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

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About this property

Plymouth International

Eco-certified hotel with a full-service spa connected to the convention center in New Plymouth
Along with a full-service spa, this smoke-free hotel has a restaurant and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a conference center, and a hot tub are onsite.
Plymouth International offers 76 air-conditioned accommodations with coffee/tea makers and hair dryers. 32-inch LCD televisions come with satellite channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and microwaves can be requested.

A seasonal outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa.
Our customers tell us they can't get enough of the helpful staff at Plymouth International. During your stay, you'll be connected to the convention center, and just a quick walk from East End Reserve. You'll find features like free WiFi in public areas and free self parking, plus a full-service spa.
  • Free WiFi
  • Free self parking and RV/bus/truck parking
  • Enjoy Modern European cuisine while dining at Orangery Restaurant
  • Full breakfast served daily for a fee
  • Take a swim in the seasonal outdoor pool or soak in the hot tub
  • Treat yourself with a visit to the full-service spa
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Within a 15-minute walk of East End Reserve and Te Henui Walkway
  • Cats and dogs welcome for a fee (restrictions apply)
Plymouth International offers its guests a full-service spa, a hot tub, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and meeting rooms. A seasonal outdoor pool, a terrace, and tour/ticket assistance are also featured at the eco-certified Plymouth International. Free self parking is available.

This 4-star New Plymouth hotel is smoke free.

For a fee, guests can enjoy full breakfast daily from 6:00 AM to 10:00 AM.
Orangery Restaurant - This restaurant specializes in Modern European cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a carport

Food and drink

  • Daily full breakfast available 6:00 AM to 10:00 AM for a fee: NZD 27 for adults and NZD 27 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Orangery Restaurant

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Seasonal outdoor pool

Family friendly

  • Babysitting
  • In-room refrigerator
  • Laundry facilities
  • Microwave on request
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Microwave on request
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: NZD 50 per accommodation, per night
  • Only dogs and cats are allowed
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for NZD 40.00 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately NZD 27 for adults and NZD 27 for children
  • Pet fee: NZD 50 per accommodation, per night
  • Service animals are exempt from fees
  • Housekeeping is available for an additional fee
  • Rollaway bed fee: NZD 40.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Quality Hotel Plymouth International
Quality Plymouth International
Quality Inn New Plymouth
Quality Hotel International
Plymouth International Hotel
Plymouth International Hotel
Plymouth International New Plymouth
Plymouth International Hotel New Plymouth

Plymouth International Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 551 out of 1000 reviews
Rating 8 - Good. 353 out of 1000 reviews
Rating 6 - Okay. 69 out of 1000 reviews
Rating 4 - Poor. 19 out of 1000 reviews
Rating 2 - Terrible. 8 out of 1000 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Tui

Stayed 1 night in Jan 2025

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2 Days in New Plymouth.

Our room was available early which was great! Receptionist was welcoming and check in easy. The room was good, but the electronic door system for service didn’t work, so we had to ask late in the day for service. Room had everything we needed for our two day stay. Only cups,plates and glasses in room for snacks etc. Eat out all the time.
Stayed 2 nights in Jan 2025

10/10 Excellent

Matthew

Stayed 1 night in Jan 2025

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

8/10 Good

Kevin

Travelled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
It was handy to eating establishments 15mininutes away. There were cobwebs hanging off the fan above the bed and the light switch at the headboard was below the pillow and the wife who is handy capped went to the toilet through the night the light kept turning on and off especially while tossing and turning
Stayed 4 nights in Jan 2025

10/10 Excellent

Tanya

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Karina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were super friendly and helpful
Stayed 1 night in Jan 2025

10/10 Excellent

jeanette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10 out of 10 great

absolutely fantastic hotel well worth 4stars. Everything in the room was topclass
Stayed 1 night in Jan 2025

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

Thimira

Stayed 3 nights in Dec 2024

6/10 Okay

Tash

Disliked: Property conditions & facilities
Spa pool was not working. Staff did not come back as to when it would be working. No fan in bathroom.
Stayed 2 nights in Jan 2025

10/10 Excellent

Pamela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was very relaxing and location great
Stayed 1 night in Jan 2025

8/10 Good

Sue

Great location, lovely pool area, friendly staff. There were yuck cooking smells wafting into the room - even in the middle of the night. No idea how that was happening.
Stayed 2 nights in Jan 2025

8/10 Good

Chloe

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 1 night in Jan 2025

8/10 Good

Shane, Te Awamutu

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hearing neighbours showering at 11.00 pm on Saturday night wasn't helpful but we got t to sleep eventually.
Stayed 1 night in Jan 2025

10/10 Excellent

I-Chen

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Turake

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great visit
Stayed 1 night in Jan 2025

10/10 Excellent

Alicia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a fabulous stay at the Plymouth I ternational. After a day of biking all around New Plymouth it was such a treat to check in and go straight to the Pool and relax our muscles. Our room was beautiful, an upstirs apartment type room that led to our own private balcony where we saw Taranaki in all its glory. The ladies at reception were so cool, they were extremely helpful and a total joy to chat with. We are coming back. Thank you so much!
Stayed 1 night in Jan 2025

10/10 Excellent

Lindsay

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, good location, room was spacious and clean. Heated salt water pool was an added bonus.
Stayed 4 nights in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would stay again

First time stay, would stay again. All staff very friendly & efficient. Room was nice, ordered room service breaky it arrived on time, hot & very nice. Heaps of onsite free parking, which is great.
Stayed 1 night in Jan 2025

10/10 Excellent

Gina

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
pet friendly. kind and thoughtful staff.
Stayed 2 nights in Jan 2025

10/10 Excellent

Ray

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A very tidy property easy to find on GPS and located one block back from the main shopping street. Reasonably priced restaurant. Nice bar and a swimming pool. A very pleasant stay
Stayed 1 night in Dec 2024

10/10 Excellent

Julie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant and helpful staff. A lovely clean and comfy place to stay.
Stayed 1 night in Jan 2025

10/10 Excellent

wayne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for reasonable price
Stayed 3 nights in Dec 2024

4/10 Poor

selina

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024