4/10 Poor
Meagan R.
20 Oct 2024
Liked: Cleanliness
A few major issues
Wasn’t notified until 3 days before check-in there’s no WiFi. Wasn’t informed until arriving & checking in that there would be absolutely no cell service either. Was locked out of our cabin due to a faulty keypad, was trapped outside for over an hour in the cold without crucial medication. When calling customer service, I was cussed out by an employee who doesn’t even live in this country. Finally hit a hold of the property manager briefly to have him send maintenance. Called the number again after due to an emergency & was forwarded to voicemail 13 times, my texts were ignored. Also, here was no hot water.
Meagan R.
Stayed 2 nights in Oct 2024