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Trident Inn & Suites, New Orleans

2.5 star property

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Photo gallery for Trident Inn & Suites, New Orleans

Reception
Lobby sitting area
Desk, free WiFi, bed sheets, wheelchair access
Exterior
Free self-parking

Reviews

6.6 out of 10

Popular amenities

  • Breakfast included
  • Housekeeping
  • Air conditioning
  • 24/7 front desk
  • Laundry

Explore the area

Map
12340 I-10 Service Rd, New Orleans, LA, 70128
  • Bourbon Street
    ‪13 min drive‬
  • Canal Street
    ‪15 min drive‬
  • Caesars New Orleans Casino
    ‪15 min drive‬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪28 min drive‬

Room options

View all photos for Room, 1 King Bed

Desk, free WiFi, bed sheets, wheelchair access

Room, 1 King Bed

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds

Room, 2 Queen Beds

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible

Desk, free WiFi, bed sheets, wheelchair access

Room, 1 King Bed, Accessible

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby

Midtown Hotel - Downtown New Orleans

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
2.9 out of 5, (1142)
The price is €69
for 1 room
includes taxes & fees
13 Apr - 14 Apr
Midtown Hotel - Downtown New Orleans

About this property

Trident Inn & Suites, New Orleans

Hotel in New Orleans with free breakfast and a 24-hour front desk
A business center, a meeting room, and laundry facilities are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour front desk, a computer station, and a lobby fireplace.
Trident Inn & Suites, New Orleans offers 141 air-conditioned accommodations with coffee/tea makers and hair dryers. 40-inch flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at Trident Inn & Suites, New Orleans. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self parking
  • Amenities include a business center, a meeting room, and a computer
  • 13 minutes by car from Bourbon Street and 15 minutes from Caesars Superdome
A computer station is on site and WiFi is free in public spaces. A business center and a meeting room are available. Free breakfast is available daily. A vending machine, multilingual staff, and a fireplace in the lobby are also featured at the business-friendly Trident Inn & Suites, New Orleans. Free self parking is available.

This New Orleans hotel is smoke free.

Guests are served free continental breakfast daily from 7:00 AM to 9:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 9:00 AM

Things to do

  • TV in common areas

Family friendly

  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave

More

  • Air conditioning
  • Desk
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 30
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 25

Special check-in instructions

Front desk staff will greet guests on arrival at the property
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 5 and up, and test must have been administered no more than 24 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 5 and up; guests must have received complete vaccination at least 2 days prior to check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 30 (subject to availability)
  • Late check-out fee: USD 25 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Front desk staff will greet guests on arrival at the property.

Property is also known as

Stay Express Inn New Orleans
Stay Express New Orleans
Quality Inn New Orleans
Quality New Orleans
Stay Express Inn Suites New Orleans
Quality Inn
Trident Inn Suites
Townhouse New Orleans East
Trident & Suites, New Orleans
Trident Inn Suites New Orleans
Trident Inn & Suites, New Orleans Hotel
Trident Inn & Suites, New Orleans New Orleans

Trident Inn & Suites, New Orleans Reviews

Reviews

6.6
Rating 10 - Excellent. 354 out of 1186 reviews
Rating 8 - Good. 247 out of 1186 reviews
Rating 6 - Okay. 192 out of 1186 reviews
Rating 4 - Poor. 135 out of 1186 reviews
Rating 2 - Terrible. 258 out of 1186 reviews

6.6/10

Cleanliness

7.2/10

Staff & service

6.0/10

Amenities

6.2/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

2/10 Terrible

Surya

Liked: Cleanliness
Stayed 2 nights in Dec 2024

6/10 Okay

Sandra

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
I waited 20 minutes before someone showed up to the front desk for check in. When I arrive to my room, there wasn’t one single car in the parking lot, felt very odd. Location was also kinda far away from the downtown area.
Stayed 1 night in Oct 2024

6/10 Okay

FNU

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Breakfast is not good .. Eggs are kind of spoiled other stuffs are okay..
Stayed 2 nights in Dec 2024

10/10 Excellent

Sean

Stayed 1 night in Dec 2024

6/10 Okay

Rashawn

Stayed 1 night in Dec 2024

10/10 Excellent

Shayna

Stayed 1 night in Oct 2024

6/10 Okay

Jake

Travelled with family
Liked: Cleanliness, staff & service
Stayed one nice because we were just passing through. We had 2 queen beds which sadly one of them had a mattress cover that seemed to have burnt holes in it exposing the mattress and the bathroom door was odd and difficult to open, something was wrong with the handle. Other than that place seemed ok, but in the process of updates and improvements.
Stayed 1 night in Dec 2024

8/10 Good

Debjit

Travelled with family
Disliked: Cleanliness
Overall Satisfied
Bed were clean and hotel staff are very friendly and good
Stayed 1 night in Dec 2024

6/10 Okay

crystal

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

Mark

Stayed 2 nights in Dec 2024

10/10 Excellent

Nicole

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it
Stayed 1 night in Dec 2024

10/10 Excellent

Jason

Stayed 1 night in Dec 2024

6/10 Okay

Mark

Travelled with family
Disliked: Amenities
Gate code didn’t work. Soda machine coins only. No soap for washing machine was available.
Stayed 1 night in Dec 2024

2/10 Terrible

Shantell

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
0/10 would not recommend
Stayed 2 nights in Dec 2024

10/10 Excellent

Rashawn

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Shayna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I really enjoy our stay here! We’ve been 4 times already and I feel secure here. Never had any issues. Breakfast is decent. Parking is great because it is gated! We will continue to book here!
Stayed 1 night in Dec 2024

2/10 Terrible

Tamara

Travelled with family
Disliked: Staff & service
We weren't going to be able to check in until the next day due to a delayed flight. We were told if we didn't check in that day we would lose our hotel.
Stayed 4 nights in Dec 2024

10/10 Excellent

Michelle

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Free Parking
Staff was friendly and helpful. Room was clean and beds were comfortable. We stayed here before going on a cruise and the hotel offers free parking for the duration of your trip. Your car is behind an automated locked gate with security cameras. We will be staying here every time we are in the area.
Stayed 1 night in Nov 2024

6/10 Okay

Valerie, Warner Robins

Stayed 1 night in Nov 2024

10/10 Excellent

Deborah

Stayed 1 night in Nov 2024

10/10 Excellent

brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Still the best breakfast
Stayed 2 nights in Nov 2024

8/10 Good

Harry

Stayed 4 nights in Oct 2024

8/10 Good

Christina

Stayed 2 nights in Oct 2024

2/10 Terrible

Walter

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nope
The place is old & it got shutdown in the middle of my stay.
Stayed 6 nights in Nov 2024

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
A scam
The upkeep was horrible, dirty, smelly, stains all over, bed bugs, broke down machines, etc (you get what you pay for,) The person that checked us in/out was extremely unprofessional. He profiled my companion at check-in. He messaged saying don’t plan on extending your stay and threaten to call law-enforcement . When we tried to clarify what in the world he was talking about, he was dismissive implying that my companion couldn’t possibly have wrote the messages back due to perceived education levels. He said that my companion was intoxicated, even before check-in & during the stay which was a complete lie. Profiling has no place in what’s suppose to be a professional setting and is concerning. Before he reply with his unprofessionalism saying we’re the worst guest ever had blah blah “I see they do this to others who offer feedback that’s not in their favor” He messaged that my companion came out in his underwear. That “underwear” was shorts. Knowing how it looked and he was already looking for something based on his profiling/sassy behavior. It was immediately corrected. He kept the deposit for alleged smoking in the room. A lie! We did not, I have vids to support no damage. He’ll say “smelled it”.We offered to view the room together at checkout, but he said “all is well”
Stayed 2 nights in Nov 2024