See all properties

TownePlace Suites by Marriott Metairie New Orleans

2.5 star property

Choose dates to view prices

Photo gallery for TownePlace Suites by Marriott Metairie New Orleans

Property amenity
Reception
Point of interest
Full-sized fridge, microwave, oven, stovetop
Suite, 2 Bedrooms | Living room

Reviews

8.4 out of 10
Very good

Popular amenities

  • Gym
  • Pet-friendly
  • Breakfast included
  • Pool
  • 24/7 front desk
  • Laundry

Explore the area

Map
5424 Citrus Blvd, New Orleans, LA, 70123
  • Ochsner Medical Center
    ‪6 min drive‬
  • Clearview Mall
    ‪7 min drive‬
  • Tulane University
    ‪11 min drive‬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪20 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking | Living area

Suite, 1 Bedroom, Non Smoking

  • 51 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed with Sofa bed (Mobility Accessible, Tub)

Egyptian cotton sheets, premium bedding, desk, laptop workspace

Studio, 1 Queen Bed with Sofa bed (Mobility Accessible, Tub)

  • 54 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed with Sofa bed (Hearing Accessible)

Egyptian cotton sheets, premium bedding, desk, laptop workspace

Studio, 1 Queen Bed with Sofa bed (Hearing Accessible)

  • 54 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed with Sofa bed, Non Smoking (Mobility Accessible, Roll-in Shower)

Egyptian cotton sheets, premium bedding, desk, laptop workspace

Studio, 1 Queen Bed with Sofa bed, Non Smoking (Mobility Accessible, Roll-in Shower)

  • 57 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

Egyptian cotton sheets, premium bedding, desk, laptop workspace

Studio, 1 Queen Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | Living room

Suite, 2 Bedrooms

  • 74 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Studio, 1 Queen Bed with Sofa bed, Non Smoking

Egyptian cotton sheets, premium bedding, desk, laptop workspace

Studio, 1 Queen Bed with Sofa bed, Non Smoking

  • 46 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed with Sofa bed, Bathtub (Mobility/Hearing Accessible, Tub)

Egyptian cotton sheets, premium bedding, desk, laptop workspace

Studio, 1 Queen Bed with Sofa bed, Bathtub (Mobility/Hearing Accessible, Tub)

  • 54 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Similar properties

Reception

Hampton Inn & Suites New Orleans-Elmwood/Clearview Pkway, LA

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.7 out of 5, Exceptional, (1001)
The price is €217
for 1 room
includes taxes & fees
8 Mar - 9 Mar
Hampton Inn & Suites New Orleans-Elmwood/Clearview Pkway, LA

About this property

TownePlace Suites by Marriott Metairie New Orleans

Suburban New Orleans hotel in Elmwood with free breakfast
This smoke-free hotel features a 24-hour fitness center, coffee/tea in a common area, and a seasonal outdoor pool. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. Housekeeping is available on request.
TownePlace Suites by Marriott Metairie New Orleans offers 124 accommodations with coffee/tea makers and hair dryers. Beds feature Egyptian cotton sheets and premium bedding. Plasma televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include bathtubs or showers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and change of bedsheets can be requested.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
Our customers tell us they can't get enough of the helpful staff at TownePlace Suites by Marriott Metairie New Orleans. During your stay, you'll be close to Tulane University. Free breakfast, free WiFi in public areas, and free self parking are available.
  • Free continental breakfast served daily
  • Free WiFi and wired Internet
  • Free self parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include a front-desk safe, laundry facilities, and an elevator
  • Onsite recreation includes a 24-hour gym
  • 11 minutes by car from Tulane University and 11 minutes from Caesars Superdome
  • Dogs welcome for a fee (restrictions apply)
TownePlace Suites by Marriott Metairie New Orleans offers its guests a 24-hour fitness center and a seasonal outdoor pool. WiFi and wired Internet are free in public spaces. Free breakfast is available daily. The business-friendly TownePlace Suites by Marriott Metairie New Orleans also features barbecue grills, a picnic area, and coffee/tea in a common area. Self parking is free.

This New Orleans hotel is smoke free.

Guests are served free continental breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:00 AM–9:00 AM on weekdays and 7:00 AM–9:30 AM on weekends
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre
  • Seasonal outdoor pool
  • Shopping

Family friendly

  • Dining table
  • Full-sized fridge
  • Kitchen
  • Laundry facilities
  • Microwave
  • Seasonal outdoor pool
  • Separate dining area
  • Separate living room

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Dry-cleaning service
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage

Outdoors

  • BBQ grill(s)
  • Picnic area

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Lift
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height plug sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • At least 80% of lighting from LEDs
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Egyptian cotton sheets
  • Premium bedding

Bathroom

  • Bath or shower
  • Hairdryer
  • Private bathroom
  • Toilet paper
  • Towels

Entertainment

  • TV channels
  • Plasma TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dining room
  • Dining table
  • Dishwasher
  • Freezer
  • Kitchen
  • Microwave
  • Oven
  • Paper towels
  • Fridge
  • Stovetop

More

  • Desk
  • Desk chair
  • Energy-saving switches
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Mobile key entry
  • Recycling
  • Water-efficient showers only
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 100.00 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 100.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open May 30 and close October 13.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Marriott TownePlace Suites New Orleans
TownePlace Suites Marriott Metairie New Orleans
TownePlace Suites Marriott Metairie New Orleans Harahan
TownePlace Suites Marriott Metairie New Orleans Hotel
TownePlace Suites Marriott Metairie New Orleans Hotel Harahan
TownePlace Suites Metairie
TownePlace Suites New Orleans Metairie
TownePlace Suites by Marriott Metairie New Orleans Hotel
TownePlace Suites by Marriott Metairie New Orleans New Orleans

TownePlace Suites by Marriott Metairie New Orleans Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 462 out of 908 reviews
Rating 8 - Good. 269 out of 908 reviews
Rating 6 - Okay. 95 out of 908 reviews
Rating 4 - Poor. 45 out of 908 reviews
Rating 2 - Terrible. 37 out of 908 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

William

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

10/10 Excellent

Danae

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the customer service, simple breakfast, and the location of this hotel.
Stayed 4 nights in Nov 2024

10/10 Excellent

neta

Stayed 1 night in Nov 2024

6/10 Okay

Abbie

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Unfortunately this hotel smells very old, like a musty basement. Also my shower wand was just hanging there, not able to stand under it and shower. Last night I stayed they cleaned my room and took all my wash cloths and did not replace them.
Stayed 3 nights in Nov 2024

10/10 Excellent

Estefanny

Stayed 1 night in Oct 2024

2/10 Terrible

WANDA

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Below standard
The facility had a horrible order, outdated, need the carpet taken out, and interior needs to be painted.
Stayed 2 nights in Nov 2024

2/10 Terrible

Tolanda

Business traveller, Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This property outdated and unclean.Water and rust stains throughout the room, the thermostat was hanging on by a thread, dishwasher wouldn’t close, door were hard to open and the room reeked of the smell of smoke.
Stayed 2 nights in Nov 2024

8/10 Good

Ary

Travelled with family
Liked: Cleanliness, staff & service
Property is nice for the value but its in industrial side of the city . No safe box in the rooms!
Stayed 2 nights in Nov 2024

4/10 Poor

Sang

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Old property
Stayed 2 nights in Jul 2024

6/10 Okay

Cathy-Lin, SLC

Liked: Cleanliness, staff & service
X
Stayed 1 night in Nov 2024

2/10 Terrible

Cole

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
TVs don’t work.
Stayed 7 nights in Oct 2024

8/10 Good

tiara

Travelled with partner
Liked: Staff & service, property conditions & facilities
Breakfast was horrible
Stayed 1 night in Nov 2024

10/10 Excellent

Rosie

Stayed 1 night in Nov 2024

10/10 Excellent

Arianna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

jonathan, Cypress

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

6/10 Okay

Paula

Travelled with family
Liked: Staff & service
Disliked: Room comfort
Won’t book here again.
Check in was easy and front desk was very friendly. Our room was small but we expected that. Couch folded out but no mattress or padding to be comfortable do our daughter had to just sleep on the couch and not folded out. Mattress was horrible on the bed. Did not get much sleep on four night stay. Walls need to be cleaned badly and tub caulked. Staff was nice but wouldn’t recommend staying here unless desperate.
Stayed 4 nights in Oct 2024

10/10 Excellent

Junixsa

Will stay here again
Stayed 1 night in Oct 2024

4/10 Poor

Nichole

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
Half pf everything was broken. The floor was soaking wet bc the air conditioner was leaking and our room wasnt ready at 7pm even though check in was 4. The door to our orher room was broken and coming off thw hings.
Stayed 2 nights in Oct 2024

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The receptionist was great! She was fast and nice.
Stayed 1 night in Oct 2024

4/10 Poor

Anthony

Definitely not what I expected. Especially the bathrooms. Next time I will stay in my usual hotels
Stayed 1 night in Oct 2024

10/10 Excellent

FRANCO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Naomi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked opportunity to select from several restaurants around the hotel as well as visit some of the stores around the area.
Stayed 3 nights in Oct 2024

4/10 Poor

Joyce

Travelled with partner
Disliked: Amenities
This property shows a lot of wear and needs to be updated. The front door to the property was so grungy I was afraid to touch it. Not sure whether it needed to be scrubbed or painted. While our room was clean, the base of the toilet looked like it had been caulked by someone who didn’t know what they were doing. It was a pretty unsightly job. The toilet paper was so far away from the toilet that my arms were almost too short to reach it. And the drain cover in the tub/shower floated out of place whenever we used it. Since we were only there two nights, we just put up with it and moved on. But I wouldn’t stay there again.
Stayed 2 nights in Oct 2024

10/10 Excellent

Melissa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

10/10 Excellent

James

Stayed 1 night in Sep 2024