The Westin New Orleans

4.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The Westin New Orleans

Premium bedding, pillow-top beds, in-room safe, desk
Lobby
Premium bedding, pillow-top beds, in-room safe, desk
Breakfast, lunch and dinner served
Presidential Suite, 1 Bedroom, River View | Lounge

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Room service
  • Bar
  • Pet-friendly
  • Housekeeping
  • Gym
  • Laundry

Explore the area

Map
100 Rue Iberville, New Orleans, LA, 70130
  • Canal Street
    ‪3 min walk‬
  • Caesars New Orleans Casino
    ‪3 min walk‬
  • Audubon Aquarium
    ‪3 min walk‬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪30 min drive‬

Room options

Presidential Suite, 1 Bedroom, River View

  • 167 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, River View

  • 93 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, City View

  • 70 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, View

  • 93 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Premium Room, 1 King Bed, River View

  • 33 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

Premium Room, 2 Queen Beds, River View

  • 33 sq m
  • River view
  • Sleeps 4
  • 2 Queen Beds

Superior Room, 1 King Bed, City View

  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Superior Room, 2 Queen Beds, City View

  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed, River View

  • 33 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Queen Beds, River View

  • 33 sq m
  • River view
  • Sleeps 4
  • 2 Queen Beds

Traditional Room, 1 King Bed

  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Traditional Room, 2 Queen Beds

  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

The Westin New Orleans

Luxury hotel with a 24-hour fitness center connected to a shopping center in New Orleans
This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a 24-hour business center, a conference center, and valet parking. Housekeeping is available on request.
The Westin New Orleans offers 437 air-conditioned accommodations with safes and complimentary newspapers. Pillowtop beds feature premium bedding. 27-inch flat-screen televisions come with premium digital channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, bathrobes, designer toiletries, and complimentary toiletries.

This New Orleans hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of The Westin New Orleans's great location. During your stay, you'll be connected to a shopping center, and just a quick walk from Canal Street. Free WiFi in public areas, a restaurant, and a 24-hour gym are available.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • To-go breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a 24-hour gym and yoga classes
  • Guests really like the accommodations for the cleanliness, overall comfort, and spaciousness
  • Just a 3-minute walk from Canal Street and 3 minutes by foot from Caesars New Orleans Casino
  • Dogs welcome for a fee (restrictions apply)
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A 24-hour business center and 10 meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 24309 square feet (2258 square meters) and includes a conference center. A 24-hour fitness center, multilingual staff, and a garden are also featured at the luxury The Westin New Orleans. Parking is available for a fee.

This 4.5-star New Orleans hotel is smoke free.

For a fee, guests can enjoy to-go breakfast daily from 7:00 AM to 11:00 AM.
River 127 - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Valet parking on site (USD 58.00 per day)
  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • To-go breakfast available for a fee daily 7:00 AM–11:00 AM: USD 10-25 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Restaurants on site

  • River 127

Things to do

  • 24-hour fitness centre
  • Yoga classes

Family friendly

  • Corner/local shop
  • Fridge

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (24309 square feet of space)
  • Meeting rooms - 10

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height plug sockets in bathroom
  • Low-height view port in door
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Heating
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 27-inch flat-screen TV
  • TV/satellite channels
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Bulk dispenser for toiletries
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 50.00 per pet, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 40 lbs per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 13 years old and younger stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 30.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 10 to 25 per person
  • Valet parking fee: USD 58.00 per day
  • Pet fee: USD 50.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Children 13 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

New Orleans Westin
New Orleans Westin Canal
New Orleans Westin Canal Place
Westin Canal New Orleans
Westin Canal Place
Westin Canal Place Hotel
Westin Canal Place Hotel New Orleans
Westin Canal Place New Orleans
Westin New Orleans Canal
Westin New Orleans Canal Place
Westin Hotel New Orleans
Westin New Orleans Canal Place Hotel New Orleans
Westin New Orleans Canal Place Hotel
The Westin New Orleans Hotel
The Westin New Orleans New Orleans
The Westin New Orleans Canal Place
The Westin New Orleans Hotel New Orleans

The Westin New Orleans Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1056 out of 1489 reviews" "
Rating 8 - Good. 237 out of 1489 reviews" "
Rating 6 - Okay. 105 out of 1489 reviews" "
Rating 4 - Poor. 49 out of 1489 reviews" "
Rating 2 - Terrible. 42 out of 1489 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Sonia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!!
Stayed 5 nights in Oct 2024

10/10 Excellent

Carolyn

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxurious Hotel
Top tier services from Valet, Check in, bellman and hotel amenities Customer Service was Excellent in every way. This property had all the bells and whistles at it.
Stayed 1 night in Oct 2024

8/10 Good

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay near the Aquarium
Stayed there so that we were near the Aquarium. I had my 7 and 9 year old grandchildren with me. My only disappointment was no swimming pool.... the pictures on the website showed a pool and they no longer have one. I requested a river view... the kids loved watching the river and spotting cars in the quarter.
Stayed 1 night in Oct 2024

10/10 Excellent

Ashley, Vernon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a wonderful location, I spent most of my time while in the room looking out the window at the river! It’s within walking distance to everything, or there’s easy access to multiple types of transportation if your destination is too far away. The only reason I gave staff & service 1 less star is at check-in was due to a communication issue about the card used for incidentals/room charge.
Stayed 4 nights in Oct 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Raphelle, Alexandria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

ginger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I will most likely not stay there again sorry
The hotel is really nice but the parking was over priced and the hidden fees like a deportation fee I never heard of is ridiculous oh and there was a barking dog across from our room I told front desk and they did take care of it.
Stayed 1 night in Oct 2024

10/10 Excellent

Donna

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing view!
Great location.
Stayed 1 night in Aug 2024

10/10 Excellent

Natalie

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel, room service fail.
Room service was not easy. We couldn’t connect to room service by phone. With several attempts someone answered and said let me call you back and never did. I decided to get dressed, go down to the 11th floor and request my order at the bar. There they accommodated our order.
Stayed 3 nights in Oct 2024

10/10 Excellent

Jennifer M, Huntersville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to all the sites but far enough away to be quieter than the quarter at night
Stayed 3 nights in Oct 2024

6/10 Okay

Rick

Stayed 3 nights in Oct 2024

10/10 Excellent

Keyonia

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome staff, perfect location and clean
Stayed 1 night in Oct 2024

10/10 Excellent

Rory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

William

Stayed 1 night in Sep 2024

6/10 Okay

Terry

Stayed 2 nights in Sep 2024

4/10 Poor

Printessa

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jun 2024

10/10 Excellent

Lisa Denise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No
Stayed 3 nights in Oct 2024

10/10 Excellent

Precious

Stayed 2 nights in Sep 2024

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bar area has such beautiful views
Stayed 2 nights in Aug 2024

10/10 Excellent

Damon

Travelled with partner, Travelled with group
Liked: Amenities
From the time I checked in until I checked out service was excellent. The hotel was very clean and I love the location. Everything was in walking distance and the mall was so nice being connected to the hotel entertainment was nice room service excellent. The bartender T and the other ladies were awesome. I did not like to speak easy that was a waste of money a rip off to me. If they had the special liquor, they should’ve let you see the bottle pay $23 a shot and the bartender. She put a lot of juice in it and she would not remake it would not recommend it. I basically paid $23 for a glass of juice and you cannot taste any liquor and I just told her a splash since it was only a shot. She was very friendly. I will recommend the Westin to family and friends.
Stayed 4 nights in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Can't wait to stay again!
Check in was great. She was extremely helpful. The suite was fantastic and can't wait to stay again!
Stayed 1 night in Oct 2024

10/10 Excellent

Joan M. Woods

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was excellent. However, I am having issues with Expedia.
Stayed 3 nights in Oct 2024

10/10 Excellent

Paula Angelica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We spent a very good time. Thanks
Stayed 2 nights in Oct 2024

10/10 Excellent

Rodiana, Naples

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with beautiful views and centrally located in the heart of French Quarters.
Stayed 2 nights in Oct 2024

10/10 Excellent

Ariane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My husband and I did a staycation and it was absolutely relaxing and amazing. Check in was a breeze and the workers were friendly. The rooms are huge and the hotel itself was just a welcoming atmosphere
Stayed 1 night in Oct 2024