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The Mercantile Hotel New Orleans

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The Mercantile Hotel New Orleans

Bar (on property)
View from property
Exterior
Lobby lounge
Executive Suite, 1 King Bed | City view

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Air conditioning
  • Kitchen
  • Laundry
  • Parking available

Explore the area

Map
727 South Peters Street, New Orleans, LA, 70130
  • Ernest N. Morial Convention Center
    ‪4 min walk‬
  • Canal Street
    ‪8 min walk‬
  • Caesars New Orleans Casino
    ‪9 min walk‬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪20 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed

Fridge, microwave, coffee/tea maker

Suite, 1 King Bed with Sofa bed

9.2 out of 10
Wonderful
(87 reviews)
  • 48 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Bathtub

Suite, 1 King Bed with Sofa bed, Bathtub

Suite, 1 King Bed with Sofa bed, Bathtub

9.2 out of 10
Wonderful
(17 reviews)
  • 48 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds, Accessible

1 bedroom, premium bedding, in-room safe, individually decorated

Suite, 2 Queen Beds, Accessible

  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 Queen Bed with Sofa bed, Bathtub

Suite, 1 Queen Bed with Sofa bed, Bathtub

Suite, 1 Queen Bed with Sofa bed, Bathtub

9.2 out of 10
Wonderful
(42 reviews)
  • 39 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds, Accessible

1 bedroom, premium bedding, in-room safe, individually decorated

Suite, 2 Queen Beds, Accessible

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Bathtub

Suite, Multiple Beds, Bathtub | City view

Suite, Multiple Beds, Bathtub

8.6 out of 10
Excellent
(16 reviews)
  • 59 sq m
  • City view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed | Private kitchenette

Executive Suite, 1 King Bed

8.2 out of 10
Very good
(28 reviews)
  • 59 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

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The price is €258
for 1 room
includes taxes & fees
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About this property

The Mercantile Hotel New Orleans

Eco-certified New Orleans hotel in New Orleans Central Business District with free breakfast
A bar/lounge, a snack bar/deli, and valet parking are available at this smoke-free hotel. Free continental breakfast and free WiFi in public areas are also provided. Additionally, coffee/tea in a common area, a business center, and a meeting room are onsite.
The Mercantile Hotel New Orleans offers 90 air-conditioned accommodations with safes and coffee/tea makers. These individually decorated accommodations have separate sitting areas. Beds feature premium bedding. Flat-screen televisions come with cable channels. Accommodations at this 3-star hotel have kitchenettes with refrigerators and microwaves. Bathrooms include bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains.

The free breakfast at The Mercantile Hotel New Orleans gets high marks from our customers. During your stay, you're just a quick walk from Canal Street. Free WiFi in public areas, a bar, and a business center are available.
  • Free continental breakfast served daily
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Guests really like the accommodations for the cleanliness and spaciousness
  • Just a 4-minute walk from Ernest N. Morial Convention Center and 8 minutes by foot from Canal Street
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

A business center and a meeting room are available. A vending machine, an arcade/game room, and coffee/tea in a common area are also featured at the eco-certified The Mercantile Hotel New Orleans. Parking is available for a fee.

This 3-star New Orleans hotel is smoke free.

Guests are served free continental breakfast daily from 7:00 AM to 10:00 AM.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Valet parking on site (USD 45 per day; includes in/out privileges)

Food and drink

  • Free continental breakfast available daily 7:00 AM–10:00 AM
  • 1 bar
  • Coffee/tea in a common area

Things to do

  • Arcade/games room
  • Art gallery

Family friendly

  • Arcade/games room
  • Kitchenette
  • Microwave
  • Fridge
  • Separate living room
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Lift
  • Front-desk safe
  • Newspapers in reception
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry-cleaning service
  • Luggage storage

Business services

  • Business centre
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Grab bar near toilet
  • In-room accessibility
  • Wheelchair-accessible lounge
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Kitchenette
  • Microwave
  • Fridge

More

  • Desk
  • Guidebooks/recommendations
  • Individually decorated
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofing

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 45 per day (in/out privileges)
  • An in-room safe is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Front desk staff will greet guests on arrival.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Mercantile Hotel New Orleans
Mercantile Hotel
Mercantile New Orleans
The Mercantile Orleans Orleans
The Mercantile Hotel New Orleans Hotel
The Mercantile Hotel New Orleans New Orleans
The Mercantile Hotel New Orleans Hotel New Orleans

The Mercantile Hotel New Orleans Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 640 out of 1060 reviews" "
Rating 8 - Good. 222 out of 1060 reviews" "
Rating 6 - Okay. 109 out of 1060 reviews" "
Rating 4 - Poor. 44 out of 1060 reviews" "
Rating 2 - Terrible. 45 out of 1060 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Parisa

Stayed 3 nights in Sep 2024

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

6/10 Okay

Lee

Travelled with group
Disliked: Property conditions & facilities
Our ac was not cooling properly and the issue was not addressed for our stay
Stayed 1 night in Oct 2024

2/10 Terrible

Brandi

Stayed 2 nights in Oct 2024

8/10 Good

Toraj, Sugar Hill

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Hotel is not bad,very old carpet in the room,super friendly staff.location is amazing you can walk to most attractions.breakfast is the very basic, dry and old bread and only few items in breakfast. Breakfast section is the worse part of this hotel.Iwas traveling with my family and we only had breakfast first day.all other days we just got coffee and eat outside. Overall all was good,I hope they change the carpet and ad standard items to the breakfast.
Stayed 3 nights in Oct 2024

10/10 Excellent

Misti

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2024

10/10 Excellent

Randall

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The building is older but everything was updated, clean and comfortable. No complaints.
Stayed 3 nights in Oct 2024

8/10 Good

Jonathan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wish I could have stayed longer, distinctive spacious suite. I stayed here while visiting the ww2 museum, I can recommend parking in the museum secure facility and just walking round the corner to this place - tha seems to take the hassle out of all NO parking
Stayed 1 night in Oct 2024

10/10 Excellent

Emma

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All employees at the property were very nice and accommodating. We enjoyed our stay at this cute boutique hotel.
Stayed 1 night in Oct 2024

10/10 Excellent

Therese

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were delayed and we arrived so much later than expected but the staff was readily available to check us in. THANK YOU! We were so grateful to be able to rest in a well appointed room and enjoy a great breakfast after a long drive.
Stayed 1 night in Oct 2024

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Hilda

Travelled with partner
Liked: Staff & service
It was in a convinient location!!!
Stayed 3 nights in Oct 2024

10/10 Excellent

jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Would definitely stay here again. Great vibe great location.
Stayed 2 nights in Sep 2024

10/10 Excellent

Connie

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was clean and the staff were so nice and helpful. I will stay there again when i come back.
Stayed 1 night in Oct 2024

10/10 Excellent

Edward, New Orleans

Stayed 3 nights in Sep 2024

6/10 Okay

Robert

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Emma

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

qu ceeba, san francisco

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very courteos and pleasant. My family and I were always greeted with smiles. The rooms were clean and spacious, breakfast had a lot of selections and the bar had top shel liquor
Stayed 2 nights in Sep 2024

2/10 Terrible

Victoria

Disliked: Staff & service
i couldn’t even get into my suite , paid n all so don’t SHOP them .
Stayed 1 night in Oct 2024

10/10 Excellent

Marlene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful
Great staff Quiet location but close enough to the action!
Stayed 4 nights in Sep 2024

8/10 Good

Marisol, El Paso

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super cute and friendly staff. Breakfast was great!!
Stayed 1 night in Oct 2024

8/10 Good

Aaliyah

Liked: Property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Gwendolyn Jewel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Alyssa

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this property! Was in town for the Tradeswomen Convention and wanted to stay a little bit away from all the craziness and this hotel was fantastic. A nice walkable distance to the convention, cute bar, breakfast was good. I will absolutely stay here again!
Stayed 4 nights in Sep 2024

10/10 Excellent

Akash

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay. Large rooms and convenient location. Very clean.
Stayed 3 nights in Sep 2024