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The Mercantile Hotel New Orleans

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Mercantile Hotel New Orleans

Bar (on property)
Lobby lounge
Executive Suite, 1 King Bed | City view
Exterior
View from property

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Breakfast included
  • Air conditioning
  • Kitchen
  • Laundry
  • Parking available

Explore the area

Map
727 South Peters Street, New Orleans, LA, 70130
  • Ernest N. Morial Convention Center
    4 min walk
  • Briquette
    2 min walk
  • St Charles at Girod Stop
    7 min walk
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    20 min drive

Room options

View all photos for Suite, 1 King Bed with Sofa bed

Fridge, microwave, coffee/tea maker

Suite, 1 King Bed with Sofa bed

  • 48 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Bathtub

Suite, 1 King Bed with Sofa bed, Bathtub

Suite, 1 King Bed with Sofa bed, Bathtub

  • 48 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds, Accessible

1 bedroom, premium bedding, in-room safe, individually decorated

Suite, 2 Queen Beds, Accessible

  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 Queen Bed with Sofa bed, Bathtub

Suite, 1 Queen Bed with Sofa bed, Bathtub

Suite, 1 Queen Bed with Sofa bed, Bathtub

  • 39 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds, Accessible

1 bedroom, premium bedding, in-room safe, individually decorated

Suite, 2 Queen Beds, Accessible

  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Bathtub

Suite, Multiple Beds, Bathtub | City view

Suite, Multiple Beds, Bathtub

  • 59 sq m
  • City view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed | Private kitchenette

Executive Suite, 1 King Bed

  • 59 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

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Pool

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Pool
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Pet-friendly
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4.3 out of 5, Excellent, (2128)
The price is €131
for 1 room
includes taxes & fees
2 Jan - 3 Jan
Sonesta ES Suites New Orleans Convention Center

About this property

The Mercantile Hotel New Orleans

Eco-certified New Orleans hotel in New Orleans Central Business District with free breakfast
A bar/lounge, a snack bar/deli, and valet parking are available at this smoke-free hotel. Free continental breakfast and free WiFi in public areas are also provided. Additionally, coffee/tea in a common area, a business center, and a meeting room are onsite.
The Mercantile Hotel New Orleans offers 90 air-conditioned accommodations with safes and coffee/tea makers. These individually decorated accommodations have separate sitting areas. Beds feature premium bedding. Flat-screen televisions come with cable channels. Accommodations at this 3-star hotel have kitchenettes with refrigerators and microwaves. Bathrooms include bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains.

The free breakfast at The Mercantile Hotel New Orleans gets high marks from our customers. During your stay, you're just a quick walk from Canal Street. Free WiFi in public areas, a bar, and a business center are available.
  • Free continental breakfast served daily
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Guests really like the accommodations for the cleanliness and spaciousness
  • Just a 4-minute walk from Ernest N. Morial Convention Center and 8 minutes by foot from Canal Street
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

A business center and a meeting room are available. A vending machine, an arcade/game room, and coffee/tea in a common area are also featured at the eco-certified The Mercantile Hotel New Orleans. Parking is available for a fee.

This 3-star New Orleans hotel is smoke free.

Guests are served free continental breakfast daily from 7:00 AM to 10:00 AM.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Valet parking on site (USD 45 per day; includes in/out privileges)

Food and drink

  • Free continental breakfast available daily 7:00 AM–10:00 AM
  • 1 bar
  • Coffee/tea in a common area

Things to do

  • Arcade/games room
  • Art gallery

Family friendly

  • Arcade/games room
  • Kitchenette
  • Microwave
  • Fridge
  • Separate living room
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Lift
  • Front-desk safe
  • Newspapers in reception
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry-cleaning service
  • Luggage storage

Business services

  • Business centre
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Grab bar near toilet
  • In-room accessibility
  • Wheelchair-accessible lounge
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Kitchenette
  • Microwave
  • Fridge

More

  • Desk
  • Guidebooks/recommendations
  • Individually decorated
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofing

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 45 per day (in/out privileges)
  • An in-room safe is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Front desk staff will greet guests on arrival.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Mercantile Hotel New Orleans
Mercantile Hotel
Mercantile New Orleans
The Mercantile Orleans Orleans
The Mercantile Hotel New Orleans Hotel
The Mercantile Hotel New Orleans New Orleans
The Mercantile Hotel New Orleans Hotel New Orleans

The Mercantile Hotel New Orleans Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 630 out of 1043 reviews" "
Rating 8 - Good. 220 out of 1043 reviews" "
Rating 6 - Okay. 106 out of 1043 reviews" "
Rating 4 - Poor. 45 out of 1043 reviews" "
Rating 2 - Terrible. 42 out of 1043 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

shawntishi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will be back
Stayed 1 night in Sep 2024

10/10 Excellent

Edward, New Orleans

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check in was super easy and Donna was very welcoming and upgraded me to a executive king suite. The complimentary breakfast was good and the hot food was fresh and everything was well stocked. The room was nice a little worn on some surfaces but very clean. The air conditioner was great kept the room very cool my entire stay. I will definitely book this hotel again.
Stayed 3 nights in Sep 2024

10/10 Excellent

Lindsay

Liked: Cleanliness, staff & service, property conditions & facilities
Stunning hotel! What a New Orleans experience!
Stayed 1 night in Sep 2024

10/10 Excellent

Cejada

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice area, walking distance from a lot of restaurants my room had a good view of the city and the bar was amazing
Stayed 3 nights in Sep 2024

6/10 Okay

Dione

Liked: Cleanliness
Stayed 1 night in Jun 2024

10/10 Excellent

Ronald

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
I love every bit of it will be back
Stayed 1 night in Sep 2024

10/10 Excellent

Frank

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 3 nights in Sep 2024

10/10 Excellent

Sherlinda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very nice & I will book again when I'm in New Orleans.
Stayed 3 nights in Sep 2024

8/10 Good

Brian

Travelled with partner
It was nice. Record player in our room did not work! It would have been nice if the bar opened before 6pm. Had an awesome breakfast! Close to everything we wanted to go to!
Stayed 2 nights in Sep 2024

8/10 Good

Lawrence

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great for the price point but the hotel needs a self-park option that they can recommend. If you didn’t use valet they seemed to say, well you’re on your own just look on your own. Room was good. Bed firm. Property showing some age overall and needs refreshing. Almost all staff I interacted with were welcoming. Not a bad location overall.
Stayed 1 night in Sep 2024

10/10 Excellent

Conner

Stayed 1 night in Aug 2024

8/10 Good

Derek

Stayed 1 night in Aug 2024

10/10 Excellent

Fredrick, Rock Hill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very accommodating allowing me to check in early after all of the chaos around Hurricane Francine with me flying on from out of state. Very appreciative!! 😊
Stayed 1 night in Sep 2024

10/10 Excellent

Velvet

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is fantastic, closed to restaurants, always clean.
Stayed 1 night in Sep 2024

10/10 Excellent

Jerrall

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Gabriella

Stayed 2 nights in Aug 2024

10/10 Excellent

Jamil

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are very large. Everything neatly clean and comfortable.
Stayed 1 night in Sep 2024

8/10 Good

Abel

Stayed 2 nights in Aug 2024

8/10 Good

Gina

Liked: Cleanliness, staff & service, property conditions & facilities
This is my 2nd time at The Mercantile Hotel & I enjoyed. There was a room mix up but it was resolve right away. I stayed in the executive King suite, which was spaceous & had a nice cityview. Bourbon St is about a 20min walk & the location is walking distance to the art district as well. There are plenty of restaurants in walking distance.There is continental breakfast provided in the mornings from 7-10. I suggest adding more fruit options like bananas for those who don't eat meat.There are a few take aways. The toilet seat & handle needs maintenence. They were loose. The microwave was outdated & you had to turn the nozzle to heat your food. Lastly, there were no Mercantile robes in the executive king suite. I assumed since there was one in the regular king suite I stayed in last year, there would be one in the executive. There were other guests walking around in their robes. It's not a deal breaker, just an observation. All in all, I enjoyed & will be back.
Stayed 5 nights in Aug 2024

10/10 Excellent

Paramjeet

Liked: Cleanliness, staff & service, property conditions & facilities
Unique
Stayed 4 nights in Aug 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love ❤️ it
Will be back
Stayed 1 night in Sep 2024

2/10 Terrible

Kennicia

Disliked: Staff & service
Stayed 2 nights in Aug 2024

8/10 Good

Usha

Stayed 4 nights in Aug 2024

10/10 Excellent

Christopher

Stayed 3 nights in Aug 2024

10/10 Excellent

Jianan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024