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SpringHill Suites by Marriott New Orleans Warehouse Arts District

3.0 star property

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Photo gallery for SpringHill Suites by Marriott New Orleans Warehouse Arts District

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Reception
Desk, blackout curtains, iron/ironing board, free cots/infant beds
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Breakfast included
  • Gym
  • Air conditioning
  • Laundry

Explore the area

Map
301 Saint Joseph St, New Orleans, LA, 70130
  • Ernest N. Morial Convention Center
    ‪2 min walk‬
  • Canal Street
    ‪11 min walk‬
  • Port of New Orleans
    ‪17 min walk‬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪20 min drive‬

Room options

View all photos for Suite, Multiple Beds

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Suite, Multiple Beds

  • 42 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Executive Suite, 2 Bedrooms (Mobility Accessible, Roll-In Shower)

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Executive Suite, 2 Bedrooms (Mobility Accessible, Roll-In Shower)

  • 65.0 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Suite, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

  • 41.8 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed

Junior Suite, 1 King Bed with Sofa bed | City view

Junior Suite, 1 King Bed with Sofa bed

  • 74 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds (Mobility/Hearing Access, Transf Shwr)

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Suite, Multiple Beds (Mobility/Hearing Access, Transf Shwr)

  • 41.8 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed (Hearing Accessible)

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Suite, 1 King Bed with Sofa bed (Hearing Accessible)

  • 41.8 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed

  • 42 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds (Mobility/Hearing Accessible, Tub)

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Suite, Multiple Beds (Mobility/Hearing Accessible, Tub)

  • 41.8 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Executive Suite, 2 Bedrooms

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Executive Suite, 2 Bedrooms

  • 65 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, Multiple Beds (Hearing Accessible)

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Suite, Multiple Beds (Hearing Accessible)

  • 41.8 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds (Mobility/Hearing Access, Roll-In Shwr)

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Suite, Multiple Beds (Mobility/Hearing Access, Roll-In Shwr)

  • 41.8 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

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includes taxes & fees
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About this property

SpringHill Suites by Marriott New Orleans Warehouse Arts District

Hotel with free breakfast, steps from Ernest N. Morial Convention Center
This smoke-free hotel features an outdoor pool, a fitness center, and a 24-hour business center. Free continental breakfast and free WiFi in public areas are also provided. Additionally, valet parking, conference space, and dry cleaning are onsite. Housekeeping is available once per stay.
SpringHill Suites by Marriott New Orleans Warehouse Arts District offers 208 accommodations with video-game consoles and coffee/tea makers. Accommodations offer separate sitting areas and include sofa beds. Televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered once per stay and change of bedsheets can be requested. Housekeeping is provided on a limited basis.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
The free breakfast at SpringHill Suites by Marriott New Orleans Warehouse Arts District gets high marks from our customers. During your stay, you're just a quick walk from National World War II Museum. Enjoy features like free WiFi in public areas, plus an outdoor pool and a gym.
  • Free continental breakfast served daily
  • Free WiFi
  • Valet parking available for a fee
  • Take a swim in the outdoor pool
  • Amenities include free lobby newspapers, a front-desk safe, and a 24-hour business center
  • Onsite recreation includes a gym
  • Guests have great things to say about the breakfast and the clean accommodations
  • Steps from Ernest N. Morial Convention Center and 9 minutes by foot from National World War II Museum
  • Cats and dogs welcome for a fee
SpringHill Suites by Marriott New Orleans Warehouse Arts District offers its guests an outdoor pool and a fitness center. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A 24-hour business center and meeting rooms are available. Free breakfast is served daily. Event space at this hotel measures 3703 square feet (344 square meters) and includes conference space. A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly SpringHill Suites by Marriott New Orleans Warehouse Arts District. Parking is available for a fee.

This 3-star New Orleans hotel is smoke free.

Guests are served free continental breakfast on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Valet parking on site (USD 42 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 3,703 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 25-inch TV with premium cable channels
  • Pay films
  • Video game console

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Phone
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per night
  • Tourism fee: USD 1.75

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 42 per day (in/out privileges)
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 6:30 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

SpringHill Suites Marriott Hotel New Orleans Downtown
SpringHill Suites Marriott New Orleans Downtown
SpringHill Suites Marriott New Orleans Downtown Hotel
SpringHill Suites New Orleans Downtown/Convention Center
SpringHill Suites by Marriott New Orleans DT/Convention Ctr

SpringHill Suites by Marriott New Orleans Warehouse Arts District Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 531 out of 1004 reviews
Rating 8 - Good. 255 out of 1004 reviews
Rating 6 - Okay. 110 out of 1004 reviews
Rating 4 - Poor. 63 out of 1004 reviews
Rating 2 - Terrible. 45 out of 1004 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

Danny

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was rude when I asked a question about doing a late check out
Stayed 2 nights in Nov 2024

10/10 Excellent

Wei, EDINA

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 2 nights in Nov 2024

8/10 Good

Pedro

Stayed 2 nights in Dec 2024

4/10 Poor

Brianna

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Don’t stay here with a family.
This was an ok hotel. Nothing updated about it, the rooms were small for our family of 5, and the biggest down fall staying here with a family was our room window was parallel to bars that opened at 11pm. Would not recommend this place for a family. We were in NOLA for a saints game and didn’t see this night life there when I looked into the area. However, Biggest downfall for the overall stay was the construction that is happening in the lobby and elevators. They were down to using only one elevator the day we checked out. All of that was just a hot mess. As far as the Employees, they were fine, nothing crazy on customer service or did anything to make you feel welcomed. All in all, I will never stay here again unless it’s a last resort for my husband and I.
Stayed 3 nights in Nov 2024

2/10 Terrible

Darlene

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Hidden Fees
The room was great. The lobby was undergoing renovations, but customer service managed to be courteous. The only drawback was a $50 valet parking reqiurement llus another $50 incidental charge that wasn't mentioned in the amenities through your site. There were only 2 valets and the process was really slow during any interaction. People were lined up inside and outside of their cars trying to get service. The line extended out into oncoming traffic each time which was terrifying. We had to wait nearly 20 minutes to drop our vehicle off after a night out. I loved the suite, but they need to work on the valet service.
Stayed 1 night in Dec 2024

4/10 Poor

Ralph Paul

Liked: Staff & service
Disliked: Cleanliness
The room configuration was terrible. I kept tripping over oddly placed furniture. The room was cold
Stayed 5 nights in Dec 2024

4/10 Poor

Devin

Stayed 1 night in Nov 2024

10/10 Excellent

Laterria

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay here ‘
Stayed 2 nights in Nov 2024

4/10 Poor

Maurice

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Residents with young children in room next to ours either left their kids unattended or just had zero control. Allowing them to scream loud, bang and make so much noise early in the am just before 7 am on; while we were trying to sleep. Zero regard for other guests who paid to stay there the same as they did. The facility may need to be vigilant in reminding guests with children of that fact.
Stayed 2 nights in Nov 2024

8/10 Good

Kimberly

Stayed 3 nights in Nov 2024

10/10 Excellent

Cynthia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient, comfortable
Lovely place to stay, even through their renovation. Staff was great, beds were comfy. Breakfast could’ve been a little better, but they were not in their usual spaces due to the renovation. I would only seek more opportunities to recycle.
Stayed 1 night in Nov 2024

8/10 Good

Becky

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
My only complaint was we had a king suite with 4 people, so two had to sleep on the couch, which was a trundle bed. They only gave us one set of bedding. We asked for another blanket and only got sheets. Also, they wouldn’t give us pillows for the third and fourth person.
Stayed 2 nights in Nov 2024

6/10 Okay

Tamara

Travelled with family
Stayed 2 nights in Nov 2024

8/10 Good

Gwendolyn

Travelled with family
Disliked: Property conditions & facilities
Stayed 1 night in Nov 2024

2/10 Terrible

Albert

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
The shower didn't work. The iron board has vomiting stains. The bathroom had mold. The carpets were stained. The breakfast was poor. People came onto our room twice.
Stayed 3 nights in Nov 2024

6/10 Okay

Laura

Travelled with partner
Disliked: Cleanliness
Booked 10 months in advance for a 1 night stay before a cruise. Not one notice was conveyed that the whole lobby was undergoing a demolition and renovation. Super loud and dusty upon check-in on a Sunday night. Very inconvenient and disappointing aftet a long travel day. Check-in was fast. Staff was nice. Room was clean, but could use a carpet shampoo and deep cleaning. Signs of wear are apparent throughout the hotel. Complementary breakfast was as usual and expected. Overall, a little pricey for what it is, but the convenience of location was worth it. Would stay again.
Stayed 1 night in Nov 2024

10/10 Excellent

Omar hmeidan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 1 night in Nov 2024

4/10 Poor

Kulwinder

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Shawn

Stayed 1 night in Oct 2024

2/10 Terrible

James

Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Jacek

Stayed 2 nights in Nov 2024

6/10 Okay

Jenna

Stayed 1 night in Nov 2024