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SpringHill Suites by Marriott New Orleans Warehouse Arts District

3.0 star property

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Photo gallery for SpringHill Suites by Marriott New Orleans Warehouse Arts District

Reception
Lobby
Terrace/patio
Exterior
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Gym
  • Laundry
  • Parking available

Explore the area

Map
301 Saint Joseph St, New Orleans, LA, 70130
  • Ernest N. Morial Convention Center
    ‪2 min walk‬
  • Canal Street
    ‪11 min walk‬
  • Port of New Orleans
    ‪17 min walk‬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪20 min drive‬

Room options

View all photos for Suite, Multiple Beds

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Suite, Multiple Beds

  • 42 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Executive Suite, 2 Bedrooms (Mobility Accessible, Roll-In Shower)

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Executive Suite, 2 Bedrooms (Mobility Accessible, Roll-In Shower)

  • 65.0 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Suite, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

  • 41.8 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed

Junior Suite, 1 King Bed with Sofa bed | City view

Junior Suite, 1 King Bed with Sofa bed

  • 74 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds (Mobility/Hearing Access, Transf Shwr)

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Suite, Multiple Beds (Mobility/Hearing Access, Transf Shwr)

  • 41.8 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed (Hearing Accessible)

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Suite, 1 King Bed with Sofa bed (Hearing Accessible)

  • 41.8 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed

  • 42 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds (Mobility/Hearing Accessible, Tub)

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Suite, Multiple Beds (Mobility/Hearing Accessible, Tub)

  • 41.8 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Executive Suite, 2 Bedrooms

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Executive Suite, 2 Bedrooms

  • 65 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, Multiple Beds (Hearing Accessible)

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Suite, Multiple Beds (Hearing Accessible)

  • 41.8 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds (Mobility/Hearing Access, Roll-In Shwr)

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Suite, Multiple Beds (Mobility/Hearing Access, Roll-In Shwr)

  • 41.8 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

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About this property

SpringHill Suites by Marriott New Orleans Warehouse Arts District

Hotel with free breakfast, steps from Ernest N. Morial Convention Center
This smoke-free hotel features an outdoor pool, a fitness center, and a 24-hour business center. Free continental breakfast and free WiFi in public areas are also provided. Additionally, valet parking, conference space, and dry cleaning are onsite. Housekeeping is available once per stay.
SpringHill Suites by Marriott New Orleans Warehouse Arts District offers 208 accommodations with video-game consoles and coffee/tea makers. Accommodations offer separate sitting areas and include sofa beds. Televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered once per stay and change of bedsheets can be requested. Housekeeping is provided on a limited basis.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
The free breakfast at SpringHill Suites by Marriott New Orleans Warehouse Arts District gets high marks from our customers. During your stay, you're just a quick walk from National World War II Museum. Enjoy features like free WiFi in public areas, plus an outdoor pool and a gym.
  • Free continental breakfast served daily
  • Free WiFi
  • Valet parking available for a fee
  • Take a swim in the outdoor pool
  • Amenities include free lobby newspapers, a front-desk safe, and a 24-hour business center
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Steps from Ernest N. Morial Convention Center and 9 minutes by foot from National World War II Museum
  • Cats and dogs welcome for a fee
SpringHill Suites by Marriott New Orleans Warehouse Arts District offers its guests an outdoor pool and a fitness center. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A 24-hour business center and meeting rooms are available. Free breakfast is served daily. Event space at this hotel measures 3703 square feet (344 square meters) and includes conference space. A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly SpringHill Suites by Marriott New Orleans Warehouse Arts District. Parking is available for a fee.

This 3-star New Orleans hotel is smoke free.

Guests are served free continental breakfast on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Valet parking on site (USD 42 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 3,703 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 25-inch TV with premium cable channels
  • Pay films
  • Video game console

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Phone
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per night
  • Tourism fee: USD 1.75

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 42 per day (in/out privileges)
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 6:30 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

SpringHill Suites Marriott Hotel New Orleans Downtown
SpringHill Suites Marriott New Orleans Downtown
SpringHill Suites Marriott New Orleans Downtown Hotel
SpringHill Suites New Orleans Downtown/Convention Center
SpringHill Suites by Marriott New Orleans DT/Convention Ctr

SpringHill Suites by Marriott New Orleans Warehouse Arts District Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 523 out of 1003 reviews
Rating 8 - Good. 257 out of 1003 reviews
Rating 6 - Okay. 110 out of 1003 reviews
Rating 4 - Poor. 63 out of 1003 reviews
Rating 2 - Terrible. 50 out of 1003 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Joseph

Stayed 2 nights in Dec 2024

4/10 Poor

Anetra

Disliked: Cleanliness, staff & service
The property is undergoing repairs/construction, which made the stay a little less appealing. Housekeeping was nonexistent, even with us staying there 3 days. Asked for a blanket and never got it. Had to eventually go to the front desk to retrieve. The breakfast was the same every single day….if you don’t like sausage, then you were out of luck. For the most part, front desk was friendly, however, there was one lady who was extremely rude when I inquired about fees for my valet parking. Speaking of valet parking, it’s expensive, but the drivers were very nice and accommodating. I probably would not stay here again.
Stayed 2 nights in Dec 2024

10/10 Excellent

Amber

Stayed 1 night in Sep 2024

6/10 Okay

Howard and DeeAnn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Not so great for volleyball

Hotel itself was nice. Proximity to the convention center was great. Plenty of places to eat close by. There were four of us traveling for a volleyball tournament. Room that was available was a king (small king at that) and a double sofa bed. The double sofa bed was one that someone slept on the cushions (very hard) and the other part slide out from under the sofa (mattress only about 3” thick). This was not comfortable at all. There was only one set of sheets in the room for this. Onsite parking was full so we had to park at parking garage which cost double the price of onsite parking. Breakfast was ok (eggs, sausage, biscuits were your choice.
Stayed 1 night in Jan 2025

10/10 Excellent

Lingling

Stayed 2 nights in Jan 2025

10/10 Excellent

Jacobus

Liked: Staff & service
Stayed 1 night in Jan 2025

4/10 Poor

Crystal

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Kenyotta

Stayed 2 nights in Nov 2024

8/10 Good

Amanda

Travelled with family and small children
Great spot that isn’t too in the thick of tourism. Rooms were clean but bathrooms were a bit grimy in corners but totally fine. Great for families. Lobby was under construction during our stay…
Stayed 3 nights in Jan 2025

8/10 Good

Adam

Travelled with family
Liked: Staff & service
Not enough parking, pay lot across the street did not feel safe.
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay. Convenient for convention center

Close to convention center. Staff very nice and helpful.
Stayed 6 nights in Oct 2024

10/10 Excellent

Angela

Stayed 1 night in Dec 2024

6/10 Okay

Jeanne

Stayed 2 nights in Jan 2025

6/10 Okay

LB

👍 Okey
Stayed 2 nights in Jan 2025

6/10 Okay

Matthew Jared

Liked: Cleanliness, staff & service
Beds and pillows need help. Some variety in breakfast would be nice. Staff was very nice and helpful.
Stayed 4 nights in Jan 2025

8/10 Good

Kabita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was quiet. Also there were street parking available
Stayed 1 night in Dec 2024

6/10 Okay

Jessica

Disliked: Property conditions & facilities
The breakfast is really underwhelming and they often run out of food.
Stayed 5 nights in Dec 2024

4/10 Poor

Jeff

Travelled with family
Disliked: Cleanliness
I could have given an 7/10 to this hotel, until I saw a roach. To me that is enough to fail a rating. The front desk staffs are warm and friendly. But one breakfast lady was rude. Also, the lobby was under remodeling during our stay. Travelers have to walk by the work site.
Stayed 2 nights in Dec 2024

6/10 Okay

marta

Stayed 6 nights in Dec 2024

10/10 Excellent

Austin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

sharon

Stayed 1 night in Jan 2025

10/10 Excellent

Christopher

Stayed 3 nights in Dec 2024

6/10 Okay

Neelima

Stayed 1 night in Dec 2024

10/10 Excellent

Ernest

Stayed 2 nights in Dec 2024

8/10 Good

charles

Stayed 1 night in Dec 2024