Sonesta ES Suites New Orleans Convention Center

3.5 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Sonesta ES Suites New Orleans Convention Center

Terrace/patio
Lobby
Outdoor pool
Exterior
Superior Suite, Multiple Beds (Two Bedroom Suite - Two Queens) | Private kitchen

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast included
  • 24/7 front desk
  • Pool
  • Parking available
  • Gym
  • Pet-friendly

Explore the area

Map
345 St Joseph St., New Orleans, LA, 70130
  • Ernest N. Morial Convention Center
    ‪5 min walk‬
  • Magazine Street
    ‪5 min walk‬
  • National World War II Museum
    ‪6 min walk‬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪20 min drive‬

Room options

Superior Suite, 1 Queen Bed with Sofa bed (One Bedroom)

  • 43.0 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Suite, Multiple Beds (One Bedroom)

  • 46.3 sq m
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

Suite, 1 Queen Bed with Sofa bed, Accessible (Mobility Tub One Bedroom)

  • 29.8 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Room, 1 Queen Bed with Sofa bed, Accessible (Mobility Tub)

  • 29.8 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Deluxe Room, 1 Queen Bed with Sofa bed (Studio)

  • 29.8 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Superior Suite, Multiple Beds (Two Bedroom Suite - Two Queens)

  • 82.6 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, Multiple Beds (Two Bedroom Suite - 2 Queens - 2 Bath)

  • 43.0 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 Queen Bed with Sofa bed, Accessible (Mobility Roll in Shower One Bedroom)

  • 29.8 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

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About this property

Sonesta ES Suites New Orleans Convention Center

Hotel with free breakfast, a short walk to National World War II Museum
An outdoor pool, a 24-hour fitness center, and a 24-hour business center are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, valet parking, coffee/tea in a common area, and conference space are onsite. Weekly housekeeping is available.
Sonesta ES Suites New Orleans Convention Center offers 231 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Beds feature Egyptian cotton sheets and premium bedding. Flat-screen televisions come with premium digital channels and Netflix. Accommodations at this 3.5-star hotel have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations and complimentary toiletries.

This New Orleans hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the free breakfast at Sonesta ES Suites New Orleans Convention Center. During your stay, you're just a quick walk from National World War II Museum. Enjoy features like free WiFi in public areas, plus an outdoor pool and a 24-hour gym. This property offers pet-friendly amenities like food and water bowls.
  • Free buffet breakfast served daily
  • Free WiFi
  • Valet parking available for a fee
  • Take a swim in the outdoor pool
  • Amenities include a front-desk safe, a 24-hour business center, and a meeting room
  • Onsite recreation includes a 24-hour gym
  • Guests like the accommodations for the comfy beds, spaciousness, and overall comfort
  • Just a 5-minute walk from Ernest N. Morial Convention Center and 6 minutes by foot from National World War II Museum
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Sonesta ES Suites New Orleans Convention Center offers its guests an outdoor pool and a 24-hour fitness center. A computer station is on site and WiFi is free in public spaces. A 24-hour business center and a meeting room are available. Free breakfast is available daily. Event space at this hotel measures 700 square feet (65 square meters) and includes conference space. The business-friendly Sonesta ES Suites New Orleans Convention Center also features barbecue grills, a picnic area, and coffee/tea in a common area. Parking is available for a fee.

This 3.5-star New Orleans hotel is smoke free.

Guests are served free buffet breakfast daily from 6:00 AM to 9:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Valet parking on site (USD 45 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • On-site parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:00 AM–9:30 AM
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre
  • Outdoor pool

Family friendly

  • Corner/local shop
  • Kitchen
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Fridge
  • Separate dining area

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Housekeeping (weekly)
  • Laundry facilities

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (700 square feet)
  • A meeting room

Outdoors

  • BBQ grill(s)
  • Firepit
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Assistive listening devices in meeting rooms
  • Braille signage
  • Ceiling hoist
  • Lift
  • Lift door width (centimetres): 105
  • Handrails in stairwells
  • Stairwell handrail height (centimetres): 77
  • Lever door handles
  • Pool hoist on site
  • Step-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • 4 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 85
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs available on site

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Egyptian cotton sheets
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • TV/satellite channels
  • Flat-screen TV
  • Hulu
  • Netflix
  • Premium channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dining room
  • Dishwasher
  • Kitchen
  • Microwave
  • Fridge
  • Stovetop

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Separate sitting area

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per week
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250 per accommodation, per stay
  • A damage deposit of USD 250 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 45 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per week
  • Service animals are exempt from fees
  • Laundry fee: USD 3 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Residence Inn Aparthotel New Orleans Downtown
Residence Inn New Orleans Downtown
New Orleans Residence Inn
Residence Inn New Orleans Hotel New Orleans
Residence Inn New Orleans Downtown Aparthotel
Residence Inn Marriott New Orleans Downtown Aparthotel
Residence Inn Marriott New Orleans Downtown
Resince Inn riott New Orleans
Residence Inn by Marriott New Orleans Downtown
Sonesta ES Suites New Orleans Convention Center Hotel
Sonesta ES Suites New Orleans Convention Center New Orleans

Sonesta ES Suites New Orleans Convention Center Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1264 out of 2207 reviews" "
Rating 8 - Good. 529 out of 2207 reviews" "
Rating 6 - Okay. 216 out of 2207 reviews" "
Rating 4 - Poor. 92 out of 2207 reviews" "
Rating 2 - Terrible. 106 out of 2207 reviews" "

8.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Sharon

Dated and tired room. In need of repairs to plumbing and lighting.
Stayed 3 nights in Oct 2024

10/10 Excellent

Regina

Stayed 1 night in Oct 2024

10/10 Excellent

Aurelia

Travelled with family
Liked: Staff & service, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Kassie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super fun and kind to talk too during Taylor swift event
Stayed 1 night in Oct 2024

10/10 Excellent

Andre

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great overall
Stayed 2 nights in Oct 2024

8/10 Good

Anne

Stayed 3 nights in Oct 2024

10/10 Excellent

Morgan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Angela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay and would book again.
Stayed 4 nights in Aug 2024

2/10 Terrible

Jackie

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Aileen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

michael

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was good - close to WWII Museum and the trolly line - French quarter was walkable if you’re in decent shape and have good walking shoes - we walked back and forth in the same day not too bad ! Weather was not super hot though that could be problematic ! Definitely recommend the breakfast was decent and the kitchen in your room would help with longer stays /)
Stayed 3 nights in Oct 2024

6/10 Okay

Josh

Travelled with family and small children
Liked: Staff & service
Seemed dirty and smelled funky. Run down, old. Staff was vey friendly and helpful
Stayed 1 night in Oct 2024

6/10 Okay

Emily

Travelled with family
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
So close but small issues.
Stayed 2 nights in Oct 2024

8/10 Good

Billy J

Stayed 2 nights in Oct 2024

8/10 Good

Pebbles

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Anahi

Stayed 3 nights in Oct 2024

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent!
Stayed 3 nights in Oct 2024

10/10 Excellent

Taylor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

6/10 Okay

Melissa

Travelled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Overcharged for our stay since only one elevator was working during the Era’s Tour. Main lobby smelled of urine. However the customer service was absolutely the best that I had in a very long time while staying in a hotel.
Stayed 2 nights in Oct 2024

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

2/10 Terrible

MARGARET, tucker

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is just TRASH! So dirty! Everything is just old and run down. There are stains everywhere. The rooms smell so musty and have strong smell of chemicals trying to mask the mold and musty orders. So dirty and run down. I do not recommend this place to anyone. If I was paid to stay here I would not. The staff is just there to do the routine. Couls careless about the customers. OLD and VERY DIRTY!
Stayed 1 night in Oct 2024

8/10 Good

Jonathan

Travelled with family
Liked: Room comfort
Stayed 3 nights in Oct 2024

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Daniele

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location, we were able to walk to French Quarter and to the Superdome for the Taylor Swift’s concert at night. It’s a 20 min walk to be clear. I enjoy walking around. They set a room with beads, nail polish and make up glitter for the girls which was very thoughtful.
Stayed 1 night in Oct 2024

10/10 Excellent

Christy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly Recommend!
The staff were extremely friendly all the way from the valet attendant to the front desk staff! We had an amazing stay. The room was very clean and spacious. I have honestly not had service this great in quite a few years! I would highly recommend this hotel. The walk ability was also a huge plus.
Stayed 1 night in Oct 2024