4/10 Poor
Latonya
Travelled with group
1 Oct 2024
Disliked: Cleanliness, property conditions & facilities
My reservations were from 9/26/24/ until 9/30/24. The location was close walking distance to Bourbon street which was a plus to Canal Street. I choose the studio standard it was not what I expected. When I arrived there was lobby attendant. However on the outside at night there are people handing out and smoking which makes you feel unsafe. Once I entered the lobby for the first time there an awful smell which smells like dead rats or cats. When we asked the front desk he stated a pipped had bust by a driver down stairs. The three days I was there I had to smell this terrible smell which was very unpleasant when you have guess with you complaining. I was up on the 12th floor and every time I step out in the hall way the smell hits you in the face. The room was ok the bed was very uncomfortable and on the floor it was a mattress frame that sits on the floor. There was mold in the bathroom around the crown molding of the shower, the shower is very tiny not made for two or 1 person the door of the bathroom didn't close. The kitchen are was cute and up to date with the appliances. The TV had connection issues and tiling the ceiling fan was horrible hasn't been cleaned in months there was so much dust. The light in the closet was not working. I called on Friday before going out there was que for me to wait someone called me back by this time I was out with company and didn't answer. The property is located directly behind walgreens so its noisy at night.
Latonya
Stayed 3 nights in Sep 2024
