Sleep Inn & Suites Metairie

2.5 star property

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Photo gallery for Sleep Inn & Suites Metairie

Suite, Non Smoking (2 Queen beds with 2 Person Sofa bed)
Lobby
Cleanliness standards
Exterior
Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Reviews

7.0 out of 10
Good

Popular amenities

  • Gym
  • Housekeeping
  • Laundry
  • Air conditioning
  • Breakfast included
  • Parking included

Explore the area

Map
4601 North I-10 Service Road, GPS: 4601 Utica St, Metairie, LA, 70006
  • Clearview Mall
    ‪8 min walk‬
  • Tulane Lakeside Hospital for Women and Children
    ‪17 min walk‬
  • East Jefferson General Hospital
    ‪3 min drive‬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪10 min drive‬

Room options

Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Standard Room, 2 Queen Beds, Non Smoking

  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, Non Smoking (2 Queen beds with 2 Person Sofa bed)

  • 33 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Standard Room, 1 King Bed, Non Smoking

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Sleep Inn & Suites Metairie

Hotel with free breakfast, a quick walk to Clearview Mall
A fitness center, coffee/tea in a common area, and a business center are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Sleep Inn & Suites Metairie offers 70 accommodations with safes and coffee/tea makers. 32-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Metairie hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness center.
Our customers tell us they can't get enough of the helpful staff at Sleep Inn & Suites Metairie. During your stay, you're just a quick walk from Clearview Mall. Free breakfast, free WiFi in public areas, and free self parking are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a gym
  • 8 minutes by foot from Clearview Mall and a 4-minute drive from Lakeside Shopping Center
WiFi is free in public spaces. There's an onsite business center. Free breakfast is served daily. A fitness center, a vending machine, and tour/ticket assistance are also featured at the business-friendly Sleep Inn & Suites Metairie. Free self parking is available.

This Metairie hotel is smoke free.

Guests are served free buffet breakfast on weekdays from 6:00 AM to 9:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available weekdays 6:00 AM–9:00 AM
  • Coffee/tea in a common area

Things to do

  • Fitness centre

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Microwave
  • Fridge

Conveniences

  • ATM/banking services
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Business centre

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 32-inch LCD TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 7 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests planning to use GPS devices to locate the property must note that these devices are providing incorrect directions when the property's address, 4601 North I-10 Service Road, is used. Guests are advised instead to use 4601 Utica Street Metairie, La 70006.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 1.00 per accommodation, per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Up to 3 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Sleep Inn Hotel Metairie
Sleep Inn Metairie
Sleep Inn Metairie Hotel
Sleep Inn & Suites Metairie Hotel
Sleep Inn & Suites Metairie Metairie
Sleep Inn & Suites Metairie Hotel Metairie

Sleep Inn & Suites Metairie Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 350 out of 1009 reviews
Rating 8 - Good. 235 out of 1009 reviews
Rating 6 - Okay. 128 out of 1009 reviews
Rating 4 - Poor. 136 out of 1009 reviews
Rating 2 - Terrible. 160 out of 1009 reviews

7.0/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

Ramon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Dexter

Liked: Staff & service
Refrigerator did not work at all, bathroom sink was stopped up and AC barely cooled....but the breakfast was pretty good though
Stayed 1 night in Nov 2024

10/10 Excellent

Carrie

Liked: Property conditions & facilities
It was a great experience
Stayed 1 night in Nov 2024

10/10 Excellent

Johnston

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

4/10 Poor

Danae

Disliked: Cleanliness, property conditions & facilities
The staff were friendly and welcoming but they weren’t able to offer a refund or hotel credit. The condition of the hotel was not comfortable at all. The towel rack and iron rack fell apart, other furniture pieces were ran down and also broken, and the floor was dirty and bed sheets had stains on them.
Stayed 1 night in Nov 2024

6/10 Okay

Tameeka

Liked: Staff & service
Need upgrades!!
Convenient location. Does not have a large parking lot, but you can park across the street which is not well lit. The hotel had a mildew smell throughout and in the rooms. They had some much air freshener in the hallways to mask it which literally would choke a person. Our room could have been cleaner also. The pillows were awful, old and clumpy. The mattress was worn also. The chair was full of stains. A dirty towel was left twisted in the shower curtain and hit was in the tub!! I wouldn’t stay here again.
Stayed 1 night in Nov 2024

8/10 Good

Patricia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

4/10 Poor

Julian

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointing
I thought I scored an awesome deal however upon entering the hotel, I was greeted with the overwhelming odor of cigarette smoke. Check in process was smooth; cigarette burns were on the comforter and counter tops. Not what I expected and would not recommend.
Stayed 2 nights in Nov 2024

2/10 Terrible

shanell

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

2/10 Terrible

Carrie

Travelled with family and small children, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing
Stayed 2 nights in Nov 2024

6/10 Okay

Cassandra

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
I had roaches in my room and also the tub looked dirty, and use towels to put in the tub so I could shower. The phone wasn’t working. I’m never staying there again.
Stayed 1 night in Oct 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Getaway
Stayed 2 nights in Oct 2024

8/10 Good

Cassandra

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
I stayed in room 301 for two nights and bathroom tub didn’t look clean, and toilet sits to low. The phone wasn’t working I fixed the refrigerator, and I also had roaches in my room. I think they should accommodate me with something.
Stayed 1 night in Oct 2024

10/10 Excellent

Viv

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Donald

Liked: Staff & service, property conditions & facilities
Overall good. A little noisy. Price was right.
Stayed 1 night in Oct 2024

2/10 Terrible

Leslie

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room did not meet the expectations at all that the pictures posted represent when booking this hotel. Mold and mildew smell could not be photographed. However we took pictures of the conditions of the room. Left after one night and had to find a hotel for the remaining two nights. Manger did not want to help us with the early checkout of stay. Fighting to get a refund on the two unused nights.
Stayed 3 nights in Oct 2024

6/10 Okay

Jennifer

Travelled with family
Liked: Staff & service
They had nice staff but the beds were horrible
Stayed 4 nights in Oct 2024

6/10 Okay

Paula

Travelled with family
The beds were very comfortable. The room is just in need of a little bit of a facelift. And there was a problem with people smoking in the hallways. The smell crept into our room. Luckily I brought air freshener. I won’t say what they were smoking, but it definitely was not tobacco. In all fairness, we did not complain to the management because we were only staying one night.
Stayed 1 night in Oct 2024

10/10 Excellent

Teresa

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff..
Stayed 1 night in Oct 2024

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Meagan

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Russell

Business traveller
Liked: Cleanliness, staff & service, amenities
Comfortable overnight stay
Stayed 1 night in Oct 2024

10/10 Excellent

Melissa

Stayed 1 night in Oct 2024

4/10 Poor

Michael

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible from the start
First there was no parking, but not because every spot was full but because many many care were taking uo 2 spots. We parked down the street. Waited for 30 min at the front desk ... no one was there. I actually peeked behind the counter to make sure the attendant didnt have a medical emergency or worse. Finally he showed up. I get checked in, my entire floor smelled like Marijuana and was in disrepair. We get to the room, the bedding was stained, 2 lights didnt work, paint was peeling off the walls and the bathtub would not turn off. Being as it was our only option we stayed. In hindsight i wish i would have slept in the truck or just went home, because we woke up with a terrible headache, completely stuffed up. Overall avoid this property, youd be just as well off getting a 30 dollar room somewhere.
Stayed 1 night in Oct 2024