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Sheraton Metairie - New Orleans Hotel

3.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Sheraton Metairie - New Orleans Hotel

Premium bedding, pillow-top beds, in-room safe, desk
Lounge
Bar (on property)
Lobby lounge
Exterior

Reviews

7.6 out of 10

Good

Popular amenities

  • Housekeeping
  • Breakfast available
  • Bar
  • 24/7 front desk
  • Laundry
  • Pool

Explore the area

Map
4 Galleria Blvd, Metairie, LA, 70001
  • Metairie Business District
    1 min walk
  • Lakeside Shopping Center
    3 min drive
  • Ochsner Medical Center
    5 min drive
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    13 min drive

Room options

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Non Smoking

  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Double Beds

Premium bedding, pillow-top beds, in-room safe, desk

Club Room, 2 Double Beds

  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Double Beds, Non Smoking

  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Club Room, 1 King Bed

  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Tub)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed (Mobility Accessible, Tub)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds (Mobility Accessible, Tub)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Double Beds (Mobility Accessible, Tub)

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds (Mobility Accessible, Roll-in Shower)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Double Beds (Mobility Accessible, Roll-in Shower)

  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior

Country Inn & Suites by Radisson, Metairie (New Orleans), LA

Pool
Breakfast included
Parking included
Free WiFi
4.2 out of 5, Very good, (1282)
The price is €113
for 1 night
includes taxes & fees
14 Jan - 15 Jan
Country Inn & Suites by Radisson, Metairie (New Orleans), LA

About this property

Sheraton Metairie - New Orleans Hotel

Hotel in Metairie with a 24-hour fitness center and a 24-hour business center
An outdoor pool, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a 24-hour business center, and a conference center are onsite. Change of towels is available on request.
Sheraton Metairie - New Orleans Hotel offers 181 accommodations with laptop-compatible safes and complimentary bottled water. Pillowtop beds feature premium bedding. 27-inch LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at Sheraton Metairie - New Orleans Hotel. During your stay, you're just a quick walk from Metairie Business District. Free WiFi in public areas, an outdoor pool, and a restaurant are available.
  • Free WiFi
  • Enjoy a bite to eat at Zuby's Restaurant, a family restaurant that serves Cajun/Creole cuisine
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a 24-hour gym
  • 8 minutes by car from Caesars Superdome and 9 minutes from Canal Street
Sheraton Metairie - New Orleans Hotel offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and 6 meeting rooms. Event space at this hotel measures 5851 square feet (544 square meters) and includes a conference center. A terrace, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Sheraton Metairie - New Orleans Hotel.

This 3.5-star Metairie hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:00 AM to 10:00 AM.
Zuby's Restaurant - This family restaurant specializes in Cajun/Creole cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Wheelchair-accessible parking and van parking available
  • On-site parking options include a garage

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6:00 AM–10:00 AM: USD 10-20 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Coffee/tea in a common area

Restaurants on site

  • Zuby's Restaurant

Things to do

  • 24-hour fitness centre
  • Outdoor pool

Family friendly

  • Outdoor pool
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (5851 square feet of space)
  • Meeting rooms - 6

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Low-height door lock
  • Low-height plug sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 27-inch LCD TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property will be renovating from August 13 2024 to December 31 2024 (completion date subject to change). The following areas are affected:
  • Hallway
  • Meeting facilities
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10 to 20 per person
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a security system, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Metairie Hotel New Orleans
Metairie Sheraton
Sheraton Hotel Metairie
Sheraton Hotel Metairie New Orleans
Sheraton Metairie
Sheraton Metairie Hotel
Sheraton Metairie Hotel New Orleans
Sheraton Metairie New Orleans
Sheraton Metairie New Orleans Hotel
Sheraton New Orleans Metairie
Sheraton Metairie New Orleans Hotel Metairie
Sheraton Metairie New Orleans
Sheraton Metairie - New Orleans Hotel Hotel
Sheraton Metairie - New Orleans Hotel Metairie
Sheraton Metairie - New Orleans Hotel Hotel Metairie

Sheraton Metairie - New Orleans Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 382 out of 1002 reviews" "
Rating 8 - Good. 292 out of 1002 reviews" "
Rating 6 - Okay. 124 out of 1002 reviews" "
Rating 4 - Poor. 109 out of 1002 reviews" "
Rating 2 - Terrible. 95 out of 1002 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

Alexandra

Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in Sep 2024

10/10 Excellent

Kris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Alvin

Stayed 1 night in Sep 2024

8/10 Good

Chelsea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Aug 2024

2/10 Terrible

Paula

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Christian

Liked: Cleanliness, staff & service
Front desk attendants were awesome!!
Stayed 3 nights in Aug 2024

10/10 Excellent

Zenia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I love to thank Leisha & Kia for their professionalism and hospitality. Is individuals like themselves demonstrates a vision of customer service.
Stayed 2 nights in Jul 2024

10/10 Excellent

terence

Travelled with family
Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jun 2024

10/10 Excellent

Dajene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

2/10 Terrible

Jesus

Disliked: Cleanliness, staff & service, property conditions & facilities
Room smells bad and the bathroom was dirty
Stayed 1 night in Jun 2024

8/10 Good

Shirley

Stayed 1 night in May 2024

2/10 Terrible

Ronald

Stayed 1 night in May 2024

10/10 Excellent

Darren

Stayed 7 nights in Apr 2024

4/10 Poor

Stefani

Business traveller
Bar and restaurant was filled with drunk people and we couldn’t not order food. They had us order food to go and then didn’t have to go containers ect. Our room was a good size room but the ac and phone didn’t work. The ac quit working at 1 and we had to move rooms. The next morning house keeping came in our room and didn’t knock. Horrible experience with this hotel
Stayed 1 night in Mar 2024

10/10 Excellent

janet

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful staff
Stayed 1 night in Feb 2024

10/10 Excellent

Kecha

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was a great location, everything was nice!! Just need a refrigerator/microwave
Stayed 2 nights in Feb 2024

10/10 Excellent

Tema

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hospitality
Only stayed one night, but the staff was friendly and breakfast was great
Stayed 1 night in Feb 2024

10/10 Excellent

Kris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023

10/10 Excellent

chadrick owens

Travelled with family and small children
Liked: Cleanliness, staff & service
The staff was absolutely amazing. It wasn't a lot of them, but they made sure that my family and I had the best experience. The food and drinks were great. But I can't quit raving about that staff. From the time we walked in the door, they were on point. Now, the building definitely needs some upgrades, but I have been in newer hotels with horrible staff. I would choose this one with that team any day.
Stayed 1 night in Dec 2023

4/10 Poor

Susy

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old outdated, damaged walls, and furniture it’s not what you expect from Sheraton hotels very very low quality rooms
Stayed 3 nights in Dec 2023

4/10 Poor

Ryan

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Deborah

Stayed 1 night in Dec 2023

10/10 Excellent

Samara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed our stay
Stayed 3 nights in Nov 2023

8/10 Good

DAVID

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good but not Great
Keys had to be reset twice. No microwave or fridge in rooms.
Stayed 4 nights in Dec 2023