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The Royal Sonesta New Orleans

4.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The Royal Sonesta New Orleans

Street view
Outdoor pool, pool umbrellas, pool loungers
Lobby
2 bars/lounges, poolside bar
Courtyard

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Pet-friendly
  • Housekeeping

Explore the area

Map
300 Bourbon St, New Orleans, LA, 70130
  • Bourbon Street
    1 min walk
  • Daiquiri Delight Shop
    1 min walk
  • Canal at Bourbon Stop
    3 min walk
  • New Orleans, LA (NEW-Lakefront)
    19 min drive

Room options

View all photos for Room, 2 Double Beds, Mobility Accessible, Bathtub (Patio)

Hypo-allergenic bedding, pillow-top beds, in-room safe

Room, 2 Double Beds, Mobility Accessible, Bathtub (Patio)

  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 2 Queen Beds, Mobility Accessible, Bathtub

Hypo-allergenic bedding, pillow-top beds, in-room safe

Junior Suite, 2 Queen Beds, Mobility Accessible, Bathtub

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Double Beds, Hearing Accessible, Balcony (Interior, Furnished)

Hypo-allergenic bedding, pillow-top beds, in-room safe

Room, 2 Double Beds, Hearing Accessible, Balcony (Interior, Furnished)

  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed (RClub)

Hypo-allergenic bedding, pillow-top beds, in-room safe

Junior Suite, 1 King Bed (RClub)

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Balcony, Corner (Executive Level)

Hypo-allergenic bedding, pillow-top beds, in-room safe

Suite, 1 King Bed, Balcony, Corner (Executive Level)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Pool Patio Split Level)

Room amenity

Suite, 1 King Bed (Pool Patio Split Level)

  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Back Patio Split Level)

Hypo-allergenic bedding, pillow-top beds, in-room safe

Suite, 1 King Bed (Back Patio Split Level)

  • 49 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Hypo-allergenic bedding, pillow-top beds, in-room safe

Junior Suite, 1 King Bed

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Mobility Accessible, Bathtub (Patio)

Hypo-allergenic bedding, pillow-top beds, in-room safe

Room, 1 King Bed, Mobility Accessible, Bathtub (Patio)

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Hypo-allergenic bedding, pillow-top beds, in-room safe

Deluxe Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Balcony ( Side Street, Furnished)

Hypo-allergenic bedding, pillow-top beds, in-room safe

Room, 2 Queen Beds, Balcony ( Side Street, Furnished)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room, 2 Double Beds, Roll-in Shower (Mobility)

Hypo-allergenic bedding, pillow-top beds, in-room safe

Executive Room, 2 Double Beds, Roll-in Shower (Mobility)

  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 2 Queen Beds

Hypo-allergenic bedding, pillow-top beds, in-room safe

Junior Suite, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Double Beds, Accessible (Roll-In Shower)

Hypo-allergenic bedding, pillow-top beds, in-room safe

Room, 2 Double Beds, Accessible (Roll-In Shower)

  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds, Non Smoking, Balcony (Side Street, Furnished)

Hypo-allergenic bedding, pillow-top beds, in-room safe

Deluxe Room, 2 Double Beds, Non Smoking, Balcony (Side Street, Furnished)

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds

Hypo-allergenic bedding, pillow-top beds, in-room safe

Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 2 Bedrooms (Interior)

Hypo-allergenic bedding, pillow-top beds, in-room safe

Suite, 2 Bedrooms (Interior)

  • Sleeps 3
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Hypo-allergenic bedding, pillow-top beds, in-room safe

Junior Suite, 1 King Bed, Accessible (Mobility, Roll-In Shower)

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed, Non Smoking

Hypo-allergenic bedding, pillow-top beds, in-room safe

Deluxe Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, pillow-top beds, in-room safe

Deluxe Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Furnished Balcony (Bourbon Balcony)

Hypo-allergenic bedding, pillow-top beds, in-room safe

Room, 1 King Bed, Non Smoking, Furnished Balcony (Bourbon Balcony)

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility, Interior Furnished Balcony)

Hypo-allergenic bedding, pillow-top beds, in-room safe

Room, 1 King Bed, Accessible, Bathtub (Mobility, Interior Furnished Balcony)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Furnished Balcony (Side Street Balcony)

Hypo-allergenic bedding, pillow-top beds, in-room safe

Room, 1 King Bed, Non Smoking, Furnished Balcony (Side Street Balcony)

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing, Interior Furnished Balcony)

Hypo-allergenic bedding, pillow-top beds, in-room safe

Room, 1 King Bed, Accessible (Hearing, Interior Furnished Balcony)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Balcony (Interior)

Hypo-allergenic bedding, pillow-top beds, in-room safe

Room, 1 King Bed, Non Smoking, Balcony (Interior)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Furnished Balcony (Interior)

Hypo-allergenic bedding, pillow-top beds, in-room safe

Room, 2 Queen Beds, Non Smoking, Furnished Balcony (Interior)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing, Interior Furnished Balcony)

Hypo-allergenic bedding, pillow-top beds, in-room safe

Room, 2 Queen Beds, Accessible (Hearing, Interior Furnished Balcony)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Accessible, Bathtub (Mobility)

Hypo-allergenic bedding, pillow-top beds, in-room safe

Deluxe Room, 1 King Bed, Accessible, Bathtub (Mobility)

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Accessible (Hearing)

Hypo-allergenic bedding, pillow-top beds, in-room safe

Deluxe Room, 1 King Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Executive Level)

Hypo-allergenic bedding, pillow-top beds, in-room safe

Room, 2 Queen Beds (Executive Level)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, Accessible (Hearing)

Hypo-allergenic bedding, pillow-top beds, in-room safe

Deluxe Room, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Executive Level)

Hypo-allergenic bedding, pillow-top beds, in-room safe

Room, 1 King Bed (Executive Level)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Executive Level, Hearing)

Hypo-allergenic bedding, pillow-top beds, in-room safe

Room, 2 Queen Beds, Accessible (Executive Level, Hearing)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Executive Level, Mobility)

Hypo-allergenic bedding, pillow-top beds, in-room safe

Room, 1 King Bed, Accessible (Executive Level, Mobility)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, Balcony (Bourbon Furnished)

Hypo-allergenic bedding, pillow-top beds, in-room safe

Suite, 2 Bedrooms, Balcony (Bourbon Furnished)

  • City view
  • Sleeps 3
  • 2 King Beds

View all photos for Suite, 1 Bedroom, Balcony (Bourbon Furnished)

Hypo-allergenic bedding, pillow-top beds, in-room safe

Suite, 1 Bedroom, Balcony (Bourbon Furnished)

  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About this property

The Royal Sonesta New Orleans

Luxury New Orleans hotel in French Quarter with a nightclub
An outdoor pool, a restaurant, and a nightclub are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include 2 bars/lounges, a 24-hour fitness center, and a poolside bar.
The Royal Sonesta New Orleans offers 483 accommodations with iPod docking stations and laptop-compatible safes. Each accommodation is individually furnished and decorated. Beds feature pillowtop mattresses. Flat-screen televisions come with cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, designer toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of The Royal Sonesta New Orleans's great location. During your stay, you're just a quick walk from Bourbon Street. Enjoy features like free WiFi in public areas, plus 2 bars and an outdoor pool.
  • Free WiFi
  • Options for a bite to eat or a refreshing drink include a coffee shop, a restaurant, a poolside bar, and 2 bars/lounges
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the outdoor pool
  • Services include a concierge, luggage storage, and limo or town car service
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the pool
  • Steps from Bourbon Street and 9 minutes by foot from Jackson Square
  • Cats and dogs welcome for a fee (restrictions apply)
The Royal Sonesta New Orleans offers its guests an outdoor pool and a 24-hour fitness center. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces.

A 24-hour business center, meeting rooms, and limo/town car service are available. Event space at this hotel measures 20000 square feet (1858 square meters) and includes conference space. A nightclub, a terrace, and a vending machine are also featured at the luxury The Royal Sonesta New Orleans. For a fee, parking is available.

This 4.5-star New Orleans hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 11:00 AM.
Desire Oyster Bar - This bar serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Restaurant R’evolution - This restaurant specializes in Cajun/Creole cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open select days.
Le Booze - This bar serves light fare only. Happy hour is offered. Open select days.
PJ's Coffee Cafe - Onsite coffee shop. Open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Valet parking on site (USD 55 per day; includes in/out privileges)
  • Height restrictions apply for on-site parking
  • Limo/town car service

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:00 AM–11:00 AM: USD 16-20 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 2 bars/lounges and 1 poolside bar

Restaurants on site

  • Desire Oyster Bar
  • Restaurant R’evolution
  • Le Booze
  • PJ's Coffee Cafe

Things to do

  • 24-hour fitness centre
  • Nightclub
  • Outdoor pool
  • Shopping

Family friendly

  • Outdoor pool
  • Fridge

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • Conference space (20000 square feet)
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Ceiling hoist
  • Lift
  • Lift door width (centimetres): 91
  • Magnifying mirror
  • Step-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 76
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Hypo-allergenic bedding
  • Pillow-top mattress

Bathroom

  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 46.48 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 29.05 per accommodation, per night
  • Utility fee (between 28 February and 04 March): USD 35 per accommodation, per night
  • Resort fee: USD 29.05 per accommodation, per night
The resort fee includes:
  • Fitness center access
  • In-room coffee
  • Partner property access
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 16 to 20 per person
  • Valet parking fee: USD 55 per day (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 46.48 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Royal Sonesta
Royal Sonesta Hotel
Royal Sonesta Hotel New Orleans
Royal Sonesta New Orleans
New Orleans Royal Sonesta
New Orleans Sonesta Hotel
Sonesta Hotel New Orleans
Sonesta New Orleans
Royal Sonesta New Orleans Hotel
Royal Sonesta New Orleans
The Royal Sonesta New Orleans Hotel
The Royal Sonesta New Orleans New Orleans
The Royal Sonesta New Orleans Hotel New Orleans

The Royal Sonesta New Orleans Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1578 out of 2607 reviews" "
Rating 8 - Good. 542 out of 2607 reviews" "
Rating 6 - Okay. 252 out of 2607 reviews" "
Rating 4 - Poor. 117 out of 2607 reviews" "
Rating 2 - Terrible. 118 out of 2607 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, well maintained property and clean rooms. I had booked my resevation via Expedia and there was drink/food credit - at check in the front desk staff did not offer it right at the check in, we had to go and ask for that later next day. Not a big deal but something for the hotel management to train the staff.
Stayed 3 nights in Sep 2024

10/10 Excellent

Caitlin

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Staying at the Royal Sonesta was the highlight of my trip! Wayne was extremely helpful in helping my dad and I and my dog Maggie to our room, and I liked that he inquired about her throughout our stay, made me feel like I was one of the family! If you’re looking to bring your car be sure to use the parking garage to the hotel on Conti. It’s easy to miss, but once you find it your car will be taken care of! We stayed in an interior room with a balcony looking over the pool which was perfect! I love the old charm of the hotel and the staff is great! Make Sonesta your destination when you stay in New Orleans! Five star!!!
Stayed 2 nights in Sep 2024

8/10 Good

Walter R.

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room cleaners consistently did not leave clean wash cloth's and hand towels. Didnt replenish the coffee and shower soap. Low sink and shower water pressure in my 7th floor room. Otherwise, location and other services were great!
Stayed 4 nights in Sep 2024

10/10 Excellent

Louisa

Stayed 4 nights in Sep 2024

8/10 Good

Denise

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the convenience of the location, the quietness I experienced inside the property, the friendliness and helpfulness of the staff. The food at the adjoining restaurant was very good too. All in all I had a wonderful experience at the Royal Sonesta New Orleans. I would stay again as well recommend the Royal Sonesta New Orleans.
Stayed 3 nights in Sep 2024

10/10 Excellent

Danielle

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an amazing time at this hotel. The staff was so friendly and helpful. They always greeted us with a smile and a wonderful conversation. Although it's on bourbon street it was so quiet in the actual hotel. The Sunday pool party was so much fun and it was worth every penny. I will definitely stay again !!
Stayed 4 nights in Aug 2024

8/10 Good

Audrey

Stayed 5 nights in Sep 2024

10/10 Excellent

Lisa

Stayed 2 nights in Aug 2024

8/10 Good

Michelle D

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
not meant to be offensive, but I think it's important for all employees to know how to speak English. Frustrating to not be able to communicate. I received a discount for my room not being cleaned. My other issue, what is a destination fee??? Thats crazy in itself. $55 forced valet then $25 on top of that. The pool door was difficult to open from the pool side. Other than the above mentioned, it was great. All the staff were great, except the 1 incident, the room was cleaned daily. My daughter and I enjoyed ourselves. we plan to return
Stayed 6 nights in Sep 2024

10/10 Excellent

Lisa

Stayed 3 nights in Sep 2024

10/10 Excellent

Ali Faik

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Candice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Very happy with my stay.
Stayed 4 nights in Sep 2024

10/10 Excellent

Shana

Travelled with group
Liked: Cleanliness, staff & service
Everyone was amazing. The doorman Caleb was very friendly and I enjoyed the bartenders at the pool and the DJ.
Stayed 1 night in Sep 2024

10/10 Excellent

Jennifer nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone is very nice and met all my needs and questions.
Stayed 4 nights in Sep 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I would give them 10 stars If I could!
The service was amazing! Rooms were decent. Location couldn't be beat!
Stayed 2 nights in Sep 2024

8/10 Good

Connie

Stayed 2 nights in Sep 2024

10/10 Excellent

Leigh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Whenever we go to NOLA we stay at Royal Sonesta. It's close to my husband favorite bar and it's at the quiet end of Bourbon Street which I like. I have always felt safe in the 11 times we have stayed there.
Stayed 3 nights in Sep 2024

10/10 Excellent

Jeroy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

6/10 Okay

Cecelia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The concierge, Caleb, was wonderful. The young lady in the Coffee Cafe was kind. Housekeeping was very good. However the lady at the front desk during check-in was very unprofessional and cruel. What a terrible introduction to an otherwise nice hotel.
Stayed 5 nights in Sep 2024

4/10 Poor

Cecelia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The concierge, Caleb, was great. The young lady at the Coffee Cafe was kind and helpful. Housekeeping was wonderful. No request was too small. However the lady who handled our check-in was unprofessional and thoughtless. To be precise, she was cruel.
Stayed 5 nights in Sep 2024

10/10 Excellent

Tracy

Stayed 2 nights in Sep 2024

8/10 Good

Connie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staycation in my Beloved City
I'm a local who booked a few nights 4 a staycation in my beloved city. First impression.. the lobby was beautifully lit and welcoming. My room was clean and tidy & I was glad they had a fridge. Property was maintained. Great location on Bourbon Street & easy access to other areas in the French Quarter. This property had security personnel visible outside & inside the property. Hotel staff friendly and helpful. I would highly recommend this property & would stay there again!
Stayed 1 night in Sep 2024

10/10 Excellent

Latiesha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me and my cousins stayed at this property for her birthday. From the moment we entered we were greeted right away. Ryan and Armani at the front desk were amazing. Ryan was able to give me a room upgrade and Armani gave me a birthday cupcake even though it wasnt my birthday. Througout the stay anything we needed was provided and Armani was able to have my cousin a microwave sent to her room. Armani was always smiling and very professional if we needed anything. I would always choose this place to stay if ever in New Orleans. Armani was even able to give us a list of places to eat, drink and party he deserves his accolades he was hands down the best.
Stayed 4 nights in Sep 2024

8/10 Good

Stacey

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024