Red Roof Inn New Orleans - Westbank

2.0 star property

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March 2025

Photo gallery for Red Roof Inn New Orleans - Westbank

Superior Room, 1 King Bed, Non Smoking
Seasonal outdoor pool, pool umbrellas, pool loungers
Vending machine
Lobby
Free toiletries, towels

Reviews

4.8 out of 10

Popular amenities

  • Pool
  • Pet-friendly
  • Housekeeping
  • Air conditioning
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
3750 Westbank Expy, Harvey, LA, 70058
  • Audubon Aquarium
    ‪11 min drive‬
  • Caesars New Orleans Casino
    ‪11 min drive‬
  • Canal Street
    ‪11 min drive‬
  • Belle Chasse, LA (BCS-Southern Seaplane)
    ‪17 min drive‬

Room options

Standard Room, 1 King Bed, Accessible, Non Smoking

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Superior Room, 2 Double Beds, Non Smoking

  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed, Non Smoking

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds, Accessible, Non Smoking

  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

Superior Room, 1 King Bed, Non Smoking

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds, Smoking

  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Double Beds, Non Smoking

  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed, Smoking

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Red Roof Inn New Orleans - Westbank

Hotel in Harvey with a seasonal outdoor pool and a 24-hour front desk
Along with coffee/tea in a common area, this hotel has a seasonal outdoor pool and a 24-hour front desk. Free WiFi in public areas and free self parking are also provided. Other amenities include multilingual staff assistance and a vending machine.
Red Roof Inn New Orleans - Westbank offers 103 air-conditioned accommodations, which are accessible via exterior corridors and feature complimentary toiletries. Flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers.

This Harvey hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a seasonal outdoor pool.
During your stay at Red Roof Inn New Orleans - Westbank, you'll be within walking distance of West Jefferson Medical Center. Free WiFi in public areas, free self parking, and a seasonal outdoor pool are available.
  • Free WiFi
  • Free self parking and RV/bus/truck parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include a multilingual staff, a vending machine, and coffee/tea in a common area
  • 9 minutes by car from Ernest N. Morial Convention Center and 10 minutes from Port of New Orleans
  • Cats and dogs welcome for a fee (restrictions apply)
As a guest of Red Roof Inn New Orleans - Westbank, you'll find a seasonal outdoor pool, a vending machine, and multilingual staff. Public spaces have free WiFi. Red Roof Inn New Orleans - Westbank also features coffee/tea in a common area and pool umbrellas. Self parking is free.

Smoking is allowed in designated areas at this Harvey hotel.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking (free) on site

Food and drink

  • Coffee/tea in a common area

Things to do

  • Seasonal outdoor pool

Family friendly

  • Fence around the pool
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)
  • Seasonal outdoor pool

Conveniences

  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Multilingual staff

Outdoors

  • Pool sunloungers
  • Pool umbrellas

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds
  • Heating
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bath or shower
  • Free toiletries
  • Private bathroom
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

More

  • Access via exterior corridors
  • Desk
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 15 per pet, per night (maximum USD 105 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 80 lbs per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 15 per pet, per night (maximum USD 105 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Daily housekeeping is included for stays of 6 nights or less. Limited housekeeping is provided for stays of 7 nights or more.
Pets must be declared at check-in. Guests bringing 1 pet will not be charged pet fees. The listed pet fee in the Fees section applies only if guests bring 2 or more pets. Pets must be leashed in public areas of the property. Guests are expected to clean up after their pet.

We should mention

  • The seasonal pool will open in May and close in September.
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Motel 6 Harvey
6 Harvey
Red Roof Inn Harvey Motel
Red Roof Inn Harvey
Red Roof New Orleans Westbank
Red Roof Inn New Orleans Westbank
Red Roof Inn New Orleans - Westbank Hotel
Red Roof Inn New Orleans - Westbank Harvey
Red Roof Inn New Orleans - Westbank Hotel Harvey

Red Roof Inn New Orleans - Westbank Reviews

Reviews

4.8
Rating 10 - Excellent. 102 out of 674 reviews" "
Rating 8 - Good. 64 out of 674 reviews" "
Rating 6 - Okay. 91 out of 674 reviews" "
Rating 4 - Poor. 100 out of 674 reviews" "
Rating 2 - Terrible. 317 out of 674 reviews" "

4.4/10

Cleanliness

5.6/10

Staff & service

4.6/10

Amenities

4.2/10

Property conditions & facilities

4.4/10

Eco-friendliness

Reviews

4/10 Poor

Nohely

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
The pictures were nothing what the inn was like in real life. There was multiple holes in the walls. Stank of cigarettes despite it being a non smoking room. Safety lock was torn off the door. Toilet was dirty and stained as well as it not having a proper lid on top. Lack of towels. Felt very unsafe and dirty.
Stayed 3 nights in Oct 2024

2/10 Terrible

Brenda

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Air condition was filthy tv remote didn’t work doors wouldn’t lock secure no housekeeping had just one little bar of soap no ice no coffee machine no furniture to sit on I bought my 90 year old mom and it was terrible I will never rent from red roof again waste of money
Stayed 2 nights in Oct 2024

2/10 Terrible

Gina

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Deplorable!
If I could have given a zero, I would have. Black mold in the shower (we bought flip-flops the wear in the shower), floors were filthy, no amenities offered and very little basics (only a bar of soap and 2 towels), fridge didn’t work. Noise from nearby bar was bad and the walls were so thin, you could hear anyone that walked by. A/C unit worked, but was so loud when it went on and off, we couldn’t sleep. Only reason we stayed, was because it was Taylor Swift weekend and there were no affordable options available (we were up until 3 am looking and would have left on the spot for the remaining 2 days we needed to stay if we could have found something). This was honestly the most deplorable place I’ve ever seen - can’t imagine how it hasn’t been shut down or at least cited by the health dept.
Mold on the shower ceiling
Floors filthy. This was after walking around with clean socks for 15 minutes.
Right next to the door
Stayed 3 nights in Oct 2024

2/10 Terrible

Tyler

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
As soon as we got to our designated room, which we paid $280 for, for one night, the magnetic key card had to be swiped 6 or 7 times before it would register and the door would unlock. Once we were in the room, we were assaulted by the scent of cigarette smoke and mildew. The stench was so strong that it was hard to breathe. As we looked around the room we noticed that the bed sheets, pillow cases, and pillows themselves looked absolutley disgusting and stained. The bathroom was in a similar state. The toilet and bathtub both looked as though they had never been cleaned and there were multiple bugs seen on the floor. We immediately packed everything back up and went to the front office. As soon as we walked in, we let the person at the front desk know that we wouldnt be staying there and his response was, directly quoted, "okay, i understand, you're from out of town, i will give you your money back," without even asking why we were choosing to leave. This is a very common occurrence given the reaction of the clerk... while we did get our money back, for which we are grateful, i have no idea how they are allowed to run this place the way that it is. It was absolutlet filthy and exhorbently priced. We chose to drive 13 hours straight through the night back home instead of staying.
Stayed 1 night in Oct 2024

2/10 Terrible

Jacklyn

Disliked: Staff & service, property conditions & facilities, room comfort
DONT COME HERE! THE PHOTOS ARE FAKE.
We didn’t make it one night. Our first sign to leave was right before we checked in. We waited in line to check in and the lady in front of us was demanding her money back due to her room being dirty, not cleaned, and just unorganized, yet they rudely denied her and she left upset (After our “stay” we agree she should get her money back). After entering our room we understood the lady’s frustration. Floor was obviously dirty, our door/lock was obviously hanging by a thread, tv was broken, our a/c was not working properly and when asked to switch rooms or at least have someone look at it, the front desk rudely denied us, and lastly the bathroom was just overall DISGUSTING. We live 10 hours away from NOLA and went for a pretty popular concert and almost every hotel was fully booked or charging an arm and leg to stay one night. This room was just not livable, after the concert we packed up our things and decided to get a hotel at our halfway point AND IT WAS WAY BETTER. Stay as far away from this place. Not worth it. I would recommend sleeping in your car rather than this place.
Stayed 1 night in Oct 2024

2/10 Terrible

Stephanie

Travelled with family
Disliked: Cleanliness, property conditions & facilities
This hotel was uninhabitable. There was black mold on the ceiling as big as the queen bed in the room. The sheets were filthy. Mold and filth in the bathroom. Floors were dirty. We stood in the room enough to book another hotel and left.
Stayed 1 night in Oct 2024

2/10 Terrible

Traci

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the dirtiest motel I have ever witnessed. The bathtub was filthy, the phone had the cord cut, the TV was broken. We had no choice, the swifties were in town and this was the only one available. If you like pimps, meth heads and rats then this one's for you.
Stayed 1 night in Oct 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst Stay of My Life
Our stay at the Red Roof Inn was far from pleasant. On arrival, we couldn’t get out door to open or lock without having to practically kick it down. When first entering the room, it reeked of cigarette smoke, gnats flying around and didn’t have a working headlamp above the left bed. The light in the restroom as well as the fan. The sheets of the beds were stained in a weird black dots and the pillows stunk of cigarette smoke as well. After having to find blankets and pillows, we stayed the night, we woke up to roaches on the desk and dressers. After that we packed our things and left. This has been by far the worst stay I have ever experienced. And the photos advertised do not match the hotel I stayed in at all.
Stayed 1 night in Oct 2024

2/10 Terrible

Tonecia

Travelled with partner
Disliked: Staff & service
The room had black mold in all 3 room that they moved us to the bathroom was not clean the bed was dirty I would not wash my dog in the tub the only thing clean was the floor
Stayed 1 night in Oct 2024

10/10 Excellent

Rene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff wad exceptional Rooms were clean
Stayed 1 night in Oct 2024

2/10 Terrible

Clyde

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn't even stay there and paid a cancellation fee, but they still charge me for a room, gonna get with Expedia and rectify this stealing people money.....
Stayed 3 nights in Oct 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Run
Things are broken. Place was moldy. Traveled 4 hours called said I could do early check in and then when I got there wanted to charge me $30 for this.
Stayed 1 night in Oct 2024

10/10 Excellent

Bruce

Travelled with group
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Hotel was very nice but manager was horrible
Stayed 2 nights in Oct 2024

4/10 Poor

Michelle

Travelled with partner
Disliked: Amenities, property conditions & facilities
We requested a non-smoking room, but upon entering the room we were bombarded with the stench of cigarette smoke. It was honestly overwhelming. There was a huge black stain in our ceiling, not sure if that was mold or not, our toilet was loose and moved around when sitting to use. I tried using the room phone to call front desk for assistance, but there weren’t even any wires! It was just a phone sitting on the table. There were loud neighbors that woke us up at odd hours, some holes in the wall, and a roach in the tub. I found a pubic hair on what should have been a fresh unused washcloth. The floor was so filthy that the bottoms of my feet were black after a couple hours in our room. For the positives, there was a Dollar General within a 2 minute walk, the location of the hotel was perfect for driving distance to activities we had planned to do. The mini fridge and microwave were awesome, we were able to save money from eating out by buying some small groceries at the DG. The tv worked great, great channels that kept us entertained. If you’re on a budget, this will do, however if you’re looking for comfort, go elsewhere.
Stayed 2 nights in Oct 2024

2/10 Terrible

Stephanie

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Was so dirty from towels bathroom holes on the wall sheets
Stayed 1 night in Oct 2024

4/10 Poor

Amanda, St Charles

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s was unclean. The building is falling apart. There were holes in the ceiling and walls. Tv and air conditioning didn’t work. we woke up with multiple lizard's in our room. We went to the staff and complained and they said they would send someone to fix it and no one ever came by.
Stayed 2 nights in Oct 2024

2/10 Terrible

Aribel

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
disgusting disgusting disgusting the sheets don’t look like they were washed there was cigarette burns in the sheets toilet won’t flush room was dirty ac was broken and put together by tape fire alarm looked broken hole in the wall restroom light taped to the roof
Stayed 1 night in Oct 2024

2/10 Terrible

Ginger

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2024

4/10 Poor

Lindsay

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don’t know that I’ll stay here again
Our first room was completely dirty and the bed was unmade. We went down to let the gentleman know and we’re given an attitude. He did switch our room and it was a minor upgrade compared to the first room. It was a tad cleaner, but we noticed on the first night that we had little tiny roaches, crawling out from the bathroom and under the bed, the bathroom was not cleaned at all. There was dirt and pubic hair left over from a previous visitor. We were not able to get the Wi-Fi code in anytime we asked for anything we were met with an attitude from the front desk. I understand that the room was booked on, but I still feel like cleanliness and housekeeping should’ve been more of a priority
Stayed 2 nights in Oct 2024

2/10 Terrible

Solomon

Travelled with pets, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The pictures are all a lie online. None of the 10 rooms i viewed while there matched a single picture. Dirty bathrooms, mold everywhere and all around room. Dirty beds and everything else you can name. I wouldn’t touch a thing in the rooms they all seem to be infected. The man at front desk didn’t seem to mind how they looked/smelled and thought i would still stay. I received a refund and went elsewhere! Don’t waste your time listen to the reviews. I wish i did.
Stayed 4 nights in Oct 2024

2/10 Terrible

Haralda

Disliked: Cleanliness, property conditions & facilities, room comfort
NEVER AGAIN!!!!!
Toilet was broken, sink was broken, room was filthy, non smoking room had cigarette butts on the floor, no remote, the list goes on and on. NEVER AGAIN!!!!!
Stayed 1 night in Oct 2024

4/10 Poor

Paul

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Alisha

Stayed 1 night in Oct 2024

6/10 Okay

Amber

Stayed 1 night in Sep 2024

2/10 Terrible

Marvin

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024