6/10 Okay
Verified traveller
Travelled with family, Travelled with group
10 Dec 2024
Liked: Property conditions & facilities
Charming Hotel & Courtyards.Noisy.Wifi terrible.
The double bed room facing the courtyard was decent inside, but a noisy room. We heard everything going on outside. Everything from other noisy hotel quests to the outside (Nola) tours they bring through the courtyard. The room could have used some better lighting inside. Especially by the front entrance, as you walked into the room, by the closet/full length mirror. The wifi was terrible. Get more wifi hotspots, asap. The bell man who works mornings (I know both on a Friday 12/6 & on Monday 12/9 mornings, but I cannot think of his name unfortunately) is fantastic! Tall, thin, white guy, w/ brownish hair who takes your stuff to your room for you, shows you around, and/or holds your stuff for you, is very, very nice, polite, helpful and respectful. He does his job well & was very nice to me & my guest. He gets 5 stars & a 2 thumbs up rating for me. Job well done, sir. There was one lady unfortunately, who was working the front desk, one morning on (12/9), that was off-putting & unpleasant. Her overall personality & demeanor wasn't very hospitable. Just the opposite actually. Inhospitable.
The property, courtyards, and pool are absolutely beautiful. Charming & chill. Fountains had gold fish in them, which I thought was a nice touch. Lots of outdoor seating.
I would stay again, but I would need to be on a higher floor next time. Too much noise for us on the bottom level when we were resting.
Verified traveller
Stayed 3 nights in Dec 2024
