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New Orleans Marriott

4.0 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for New Orleans Marriott

Reception
View from room
Lounge
Lounge
55-inch flat-screen TV with cable channels, TV, Netflix

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Room service
  • Parking available
  • Gym
  • Housekeeping

Explore the area

Map
555 Canal St, New Orleans, LA, 70130
  • Canal Street
    ‪1 min walk‬
  • Bourbon Street
    ‪3 min walk‬
  • Caesars New Orleans Casino
    ‪6 min walk‬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪27 min drive‬

Room options

View all photos for Executive Suite, 1 Bedroom, Tower (Mobility Accessible, Tub)

Premium bedding, down duvets, in-room safe, desk

Executive Suite, 1 Bedroom, Tower (Mobility Accessible, Tub)

  • 66 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom, Tower (Mobility Accessible, Roll-In Shower)

Premium bedding, down duvets, in-room safe, desk

Executive Suite, 1 Bedroom, Tower (Mobility Accessible, Roll-In Shower)

  • 66 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Premium bedding, down duvets, in-room safe, desk

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • 24 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, down duvets, in-room safe, desk

Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • 24 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Premium bedding, down duvets, in-room safe, desk

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • 24 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Tub)

Premium bedding, down duvets, in-room safe, desk

Room, 1 King Bed (Mobility Accessible, Tub)

  • 24 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, down duvets, in-room safe, desk

Room, 1 King Bed

  • 24 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Premium bedding, down duvets, in-room safe, desk

Room, 1 King Bed, City View

  • 24 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, River View

Premium bedding, down duvets, in-room safe, desk

Room, 1 King Bed, River View

  • 24 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed

Premium bedding, down duvets, in-room safe, desk

Club Room, 1 King Bed

  • 24 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom, Tower

Executive Suite, 1 Bedroom, Tower | Living area

Executive Suite, 1 Bedroom, Tower

  • 66 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Premium bedding, down duvets, in-room safe, desk

Executive Room, 1 King Bed

  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed (Mobility Accessible, Tub)

Premium bedding, down duvets, in-room safe, desk

Club Room, 1 King Bed (Mobility Accessible, Tub)

  • 24 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom

55-inch flat-screen TV with cable channels, TV, Netflix

Executive Suite, 1 Bedroom

  • 66 sq m
  • River view
  • Sleeps 4
  • 1 King Bed

View all photos for Club Room, 2 Double Beds

Premium bedding, down duvets, in-room safe, desk

Club Room, 2 Double Beds

  • 24 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, City View

Premium bedding, down duvets, in-room safe, desk

Room, 2 Double Beds, City View

  • 24 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds

Premium bedding, down duvets, in-room safe, desk

Room, 2 Double Beds

  • 24 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior

Crowne Plaza New Orleans French Qtr - Astor

Pool
Free WiFi
Restaurant
Air conditioning
3.7 out of 5, Good, (3923)
The price is €191
for 1 room
includes taxes & fees
13 Feb - 14 Feb
Crowne Plaza New Orleans French Qtr - Astor

About this property

New Orleans Marriott

Hotel with a 24-hour fitness center, steps from Canal Street
An outdoor pool, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a bar/lounge, a snack bar/deli, and valet parking. Housekeeping is available on request.
New Orleans Marriott offers 1333 accommodations with safes and coffee/tea makers. Beds feature down comforters and premium bedding. 55-inch flat-screen televisions come with premium cable channels, pay movies, and Netflix. Bathrooms include designer toiletries and hair dryers.

This New Orleans hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at New Orleans Marriott. During your stay, you're just a quick walk from Canal Street. Features include free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free WiFi in some public areas
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • WiFi for a fee
  • Valet parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the location
  • Steps from Canal Street and 9 minutes by foot from Jackson Square
New Orleans Marriott offers its guests an outdoor pool and a 24-hour fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

You'll find a business center on site. Event space at this hotel measures 86849 square feet (8069 square meters) and includes conference space. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly New Orleans Marriott. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This New Orleans hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 11:30 AM and on weekends from 6:30 AM to noon.
New Orleans Marriott has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 12.95 per night)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Valet parking on site (USD 50.72 per day)
  • Limited on-site parking
  • Electric car charging station on site
  • Height restrictions apply for on-site parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–11:30 AM on weekdays and 6:30 AM–noon on weekends: USD 24.00 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • 24-hour fitness centre
  • Outdoor pool

Family friendly

  • Free cots/infant beds
  • Corner/local shop
  • Laundry facilities
  • Outdoor pool
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop
  • Reception hall
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Business centre
  • Conference space (86849 square feet)

Outdoors

  • Pool sunloungers
  • Vegetable garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Grab bar in bath
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height view port in door
  • Smooth flooring in room
  • Transfer shower
  • Valet for wheelchair-equipped vehicle
  • Visual alarms in hallways
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 100% renewable energy
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Free cots/infant beds
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 55-inch flat-screen TV
  • TV channels
  • Netflix
  • Films for purchase
  • Premium channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 50.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 29.19 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 24.00 per person
  • Fee for in-room wireless internet: USD 12.95 per night (rates may vary)
  • Valet parking fee: USD 50.72 per day
  • Late check-out fee: USD 50.00 (subject to availability)
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
Safety features at this property include a deadbolt lock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Marriott Hotel New Orleans
Marriott New Orleans
New Orleans Marriott
Marriott New Orleans Hotel
Marriott Metairie
Marriott New Orleans Metairie At Lakeway Hotel Metairie
Metairie Marriott
Marriott New Orleans
New Orleans Marriott Hotel
New Orleans Marriott New Orleans
New Orleans Marriott Hotel New Orleans

New Orleans Marriott Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 930 out of 1577 reviews" "
Rating 8 - Good. 344 out of 1577 reviews" "
Rating 6 - Okay. 177 out of 1577 reviews" "
Rating 4 - Poor. 68 out of 1577 reviews" "
Rating 2 - Terrible. 58 out of 1577 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Sidney

Liked: Cleanliness, staff & service
Stayed 3 nights in Oct 2024

4/10 Poor

Paulette

Travelled with family
Disliked: Staff & service, property conditions & facilities
Booked our room 8 months in advance, when we went to check in the hotel overbooked the rooms. We had a double bed and were offered a kimg bed with a roll away bed. We took the offer since it was late and were tired. We checked on the roll away bed several times for when it was being delivered. Finally almost midnight they informed us they were out of roll away beds.
Stayed 2 nights in Oct 2024

2/10 Terrible

Jenna

Stayed 3 nights in Oct 2024

10/10 Excellent

Gregory

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The river view from my room was excellent
Stayed 4 nights in Oct 2024

8/10 Good

Martin

Travelled with family, Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Room was not ready at 6pm, so they gave us dinner vouchers. They said they would text when the room was ready, at 9:30pm we returned to the hotel and the staff told us they had oversold the rooms so there were no rooms available with 2 Queen beds. Only available room was a King and they would send up a roll out bed. At 11pm they still had not delivered the roll out and when we asked they said they have none left. 3 off us had to share a king bed. Where promised the room we booked the next day and did get it but it was not clean. We had booked 2 rooms and the story was the same for both. This happened to several guests, there were a lot of unhappy people.
Stayed 3 nights in Oct 2024

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great stay and great property! Great location for our stay in NOLA!
Stayed 2 nights in Oct 2024

10/10 Excellent

Linda Inman

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the hotel! They were very welcoming to us SWIFTIES!!
Stayed 2 nights in Oct 2024

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 4 nights in Oct 2024

2/10 Terrible

Iveth

Travelled with family
Disliked: Cleanliness, staff & service
Poor customer service
Stayed 2 nights in Oct 2024

4/10 Poor

Iveth

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Even though we had room reservations from 6 months prior, our room was given away as weekend was a busy one for hotels in New Orleans. One of us had to sleep on floor, no extra blankets provided, we had to beg for them. Room outdated

10/10 Excellent

jessica, Cape Coral

Liked: Cleanliness, staff & service, property conditions & facilities
GREAT
Stayed 3 nights in Sep 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
GREAT
Stayed 4 nights in Sep 2024

6/10 Okay

Bridget

Disliked: Cleanliness, staff & service
Caved in mattress, mold in shower. Stained sheets But great location to Burboun street and all the fun.
Stayed 4 nights in Oct 2024

10/10 Excellent

Yondy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Shavonne

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay !
Stayed 1 night in Oct 2024

10/10 Excellent

Meredith Leigh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5 stars, the only little issue was the waitress at the bar. She was not great but everything else was
Stayed 3 nights in Oct 2024

10/10 Excellent

michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Oct 2024

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

8/10 Good

Brian

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities
Rooms are small but hotel is located in within walking distance from just about everything..
Stayed 2 nights in Oct 2024

8/10 Good

Raymond

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean and well taken care of, as expected for an upscale hotel. Pantry/snack area was attractive, large and very well stocked. Employees were very friendly and helpful.
Stayed 4 nights in Oct 2024

10/10 Excellent

Rozanne

Liked: Staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Oct 2024

10/10 Excellent

kai

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel. Will definitely stay there again
Stayed 1 night in Oct 2024

8/10 Good

Vanessa Y

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Came 1 day later than the rest of the group and wasn’t given the same prompts (coupons), even though I am Honors member.
Stayed 3 nights in Oct 2024

10/10 Excellent

Calvin

Stayed 2 nights in Oct 2024

2/10 Terrible

Cassandra

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I were checked into a room with subpar cleanliness, including a bathroom with a dirty toilet, sink, and a tub with a stained shower curtain and ring. The room and hallway had a mildew smell. We were moved from thr 15th floor to the 5th and the conditions were horrible. The room smell was so strong I wore a mask while sleeping. The sheets did not fit the mattress, which was dirty on both sides. I would not recommend this outdated hotel due to its poor cleanliness and maintenance. The lobby and elevator floors were also sticky and unclean. I do not recommend this Bates hotel to anyone.
Stayed 3 nights in Oct 2024