Maison St Charles

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Maison St Charles

Exterior
Terrace/patio
Outdoor pool, open 10 AM to 10 PM, pool loungers
Reception
Suite, Kitchenette

Reviews

7.6 out of 10

Good

Popular amenities

  • 24/7 front desk
    24/7 front desk
  • Parking available
    Parking available
  • Bar
    Bar
  • Hot tub
    Hot tub
  • Room service
    Room service
  • Gym
    Gym

Explore the area

Map
1319 Saint Charles Avenue, New Orleans, LA, 70130
  • Magazine Street
    6 min walk
  • National World War II Museum
    6 min walk
  • Ernest N. Morial Convention Center
    15 min walk
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    22 min drive

Room options

Suite, 2 Bedrooms

  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

Suite (Whirlpool)

  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 King Bed, Mobility Accessible

  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 King Bed

  • 26 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible

  • 19 sq m
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Accessible

  • 19 sq m
  • Sleeps 5
  • 2 Queen Beds

Standard Room, 2 Queen Beds

  • 19 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 Queen Bed

  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 King Bed

  • 19 sq m
  • Sleeps 2
  • 1 King Bed

Suite, Kitchenette

  • Sleeps 3
  • 1 King Bed

Executive Suite

  • Sleeps 3
  • 1 King Bed

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About this property

Maison St Charles

Hotel with a 24-hour fitness center, a quick walk to National World War II Museum
An outdoor pool, a restaurant, and a 24-hour fitness center are available at this hotel. WiFi in public areas is free. Other amenities include a bar/lounge, a spa tub, and self parking.
Maison St Charles offers 130 air-conditioned accommodations with safes and complimentary newspapers. 55-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

An outdoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the great public transit around Maison St Charles. During your stay, you're just a quick walk from National World War II Museum. Free WiFi in public areas, an outdoor pool, and a restaurant are available.
  • Free WiFi
  • Enjoy a bite to eat at Mr. Eds Seafood, a seafood restaurant that serves seafood
  • To-go breakfast served daily for a fee
  • Self parking and RV/bus/truck parking available for a fee
  • Take a swim in the outdoor pool or soak in the spa tub
  • Services include a concierge, tour or ticket assistance, and a porter
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the clean accommodations and the location
  • 6 minutes by foot from National World War II Museum and a 2-minute drive from Ernest N. Morial Convention Center
  • Pets welcome for a fee
Maison St Charles offers its guests an outdoor pool, a spa tub, and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business center and meeting rooms are available. A terrace, a vending machine, and tour/ticket assistance are also featured at the business-friendly Maison St Charles. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3-star New Orleans hotel.

For a fee, guests can enjoy to-go breakfast on weekdays from 8:00 AM to 10:00 AM and on weekends from 9:00 AM to 10:00 AM.
Mr. Eds Seafood - This seafood restaurant specializes in seafood and serves lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Secured self parking on site (USD 25.0 per night)
  • Motorhome/coach/lorry parking (subject to charges) on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • To-go breakfast available for a fee 8:00 AM–10:00 AM on weekdays and 9:00 AM–10:00 AM on weekends: USD 14.99 per person
  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • Mr. Eds Seafood

Things to do

  • 24-hour fitness centre
  • Outdoor pool
  • A hot tub

Family friendly

  • Outdoor pool

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool sunloungers
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Cobblestone flooring in public areas
  • Lift
  • Lift door width (centimetres): 130
  • Step-free path to entrance
  • Visual alarms in hallways
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • 4 on-site accessible parking spaces
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower/bath combination
  • Towels

Entertainment

  • 55-inch flat-screen TV
  • TV channels
  • Premium channels

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 14.99 per person
  • Secured self parking fee: USD 25.0 per night
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 10 AM to 10 PM.
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

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Maison St Charles Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 407 out of 1005 reviews" "
Rating 8 - Good. 252 out of 1005 reviews" "
Rating 6 - Okay. 162 out of 1005 reviews" "
Rating 4 - Poor. 88 out of 1005 reviews" "
Rating 2 - Terrible. 96 out of 1005 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Andrea

Liked: Staff & service
Disliked: Cleanliness
Conveniently located to the streetcar line and within walking distance to the World War II museum. Grounds were very nice. Room was not as pictured and poorly furnished. Staff was very helpful. Breakfast was average.
Stayed 6 nights in Aug 2024

10/10 Excellent

Robert j sanchez

Business traveller
Liked: Cleanliness, amenities
Great place to stay
Stayed 4 nights in Aug 2024

10/10 Excellent

Annie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

4/10 Poor

Cardianeshia

Business traveller
Nice just not what I expected
Stayed 3 nights in Aug 2024

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, property conditions & facilities
The staff is all welcoming n knowledgeable
Stayed 3 nights in Aug 2024

10/10 Excellent

cheryl

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love This Hotel ❤
Stayed 1 night in Aug 2024

6/10 Okay

Stephanie

Travelled with partner
Disliked: Property conditions & facilities
Rooms needed updating
Stayed 4 nights in Aug 2024

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Suite was beautiful, super cozy , very clean. Staff was very nice. Just wish late check out would have been an option .
Stayed 3 nights in Aug 2024

10/10 Excellent

Sally

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
I had stayed there by myself the last night of vacation My flight was very early. I left hotel at 5 am in the morning. It was nice to see security guard there while I was walking to the parking lot in the dark. The rooms are nice and the air conditioning kicks butt!!!
Stayed 2 nights in Aug 2024

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
I did not realize how many rooms there were & we had to walk a block from the lobby to our room. The breakfast area was good & the staff was great!
Stayed 5 nights in Aug 2024

2/10 Terrible

Jessica

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirty
This place is not the place to go. They have me the wrong room and it was so dirty.
Stayed 1 night in Aug 2024

2/10 Terrible

Furshanna, Raleigh

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Mold in the hotel room smells bad Ac didn’t work properly avoid at all cost
Stayed 4 nights in Aug 2024

4/10 Poor

Dena

Disliked: Cleanliness, staff & service
The staff was rude there was no manager to ask questions to and my 100$ refundable deposit is going to take 7 days to return to my account which is not cool at all. I will never recommend anyone to stay there
Stayed 1 night in Aug 2024

2/10 Terrible

Layla

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Jorge

Liked: Staff & service, property conditions & facilities, room comfort
Trip to NOLA
Friendly staff Complimentary coffee in lobby Parking available We Stayed at this hotel on our short trip to NOLA. Hotel was good for the rate. There is parking for additional charge -$22 with a security guard on the premises. Hotel is conveniently located just couple of steps away from streetcar stop. We took the streetcar to Bourbon St. And dropped us off less than a block away.
Stayed 1 night in Aug 2024

8/10 Good

Evangeline

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff at the checkout counter but limited suggestions when asking about dinning . They charged extra for parking and costly too!
Stayed 3 nights in Jul 2024

8/10 Good

Tomasa

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
As far as the hotel it was great. I'm just a little annoyed that the front desk did not mention the parking fee during check in. After speaking to the manager he assumed no responsibility and refered me to the third party I used for booking.
Stayed 1 night in Aug 2024

10/10 Excellent

Jacob

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was quiet and comfortable. The trolley runs right in front of the hotel and will drop you off right in front of Bourbon Street!
Stayed 1 night in Aug 2024

10/10 Excellent

Daisy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely property. Room was recently updated. Every staff member went above and beyond to make our 2 night stay exceptional.
Stayed 2 nights in Jul 2024

10/10 Excellent

Luiz

Stayed 4 nights in May 2024

8/10 Good

Gustavo

Stayed 4 nights in Jul 2024

6/10 Okay

Cantina

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Bathroom leaked water and ac didn’t work
Stayed 1 night in Jul 2024

10/10 Excellent

Orlando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely coming back. Very friendly staff.
Stayed 1 night in Jul 2024

10/10 Excellent

Carol

Stayed 3 nights in Jul 2024

10/10 Excellent

nicole

Travelled with group
Stayed 1 night in Jul 2024