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Maison St Charles

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Maison St Charles

Exterior
Outdoor pool, open 10 AM to 10 PM, pool loungers
Reception
Lunch and dinner served, seafood
Children’s play area – outdoor

Reviews

7.6 out of 10

Good

Popular amenities

  • 24/7 front desk
  • Parking available
  • Bar
  • Hot tub
  • Room service

Explore the area

Map
1319 Saint Charles Avenue, New Orleans, LA, 70130
  • Magazine Street
    6 min walk
  • National World War II Museum
    6 min walk
  • Ernest N. Morial Convention Center
    15 min walk
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    22 min drive

Room options

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms

Suite, 2 Bedrooms

  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

View all photos for Suite (Whirlpool)

Suite (Whirlpool)

Suite (Whirlpool)

  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Mobility Accessible

In-room safe, desk, laptop workspace, iron/ironing board

Junior Suite, 1 King Bed, Mobility Accessible

  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Junior Suite, 1 King Bed

  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Accessible

  • 19 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds, Accessible

  • 19 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds

  • 19 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed

Room, 1 Queen Bed

  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed

  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Kitchenette

Suite, Kitchenette

Suite, Kitchenette

  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite

In-room safe, desk, laptop workspace, iron/ironing board

Executive Suite

  • Sleeps 3
  • 1 King Bed

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The price is €132
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includes taxes & fees
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About this property

Maison St Charles

Hotel with a 24-hour fitness center, a quick walk to National World War II Museum
An outdoor pool, a restaurant, and a 24-hour fitness center are available at this hotel. WiFi in public areas is free. Other amenities include a bar/lounge, a spa tub, and self parking.
Maison St Charles offers 130 air-conditioned accommodations with safes and complimentary newspapers. 55-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

An outdoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the great public transit around Maison St Charles. During your stay, you're just a quick walk from National World War II Museum. Free WiFi in public areas, an outdoor pool, and a restaurant are available.
  • Free WiFi
  • Enjoy a bite to eat at Mr. Eds Seafood, a seafood restaurant that serves seafood
  • To-go breakfast served daily for a fee
  • Self parking and RV/bus/truck parking available for a fee
  • Take a swim in the outdoor pool or soak in the spa tub
  • Services include a concierge, tour or ticket assistance, and a porter
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • 6 minutes by foot from National World War II Museum and a 2-minute drive from Ernest N. Morial Convention Center
  • Pets welcome for a fee
Maison St Charles offers its guests an outdoor pool, a spa tub, and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business center and meeting rooms are available. A terrace, a vending machine, and tour/ticket assistance are also featured at the business-friendly Maison St Charles. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3-star New Orleans hotel.

For a fee, guests can enjoy to-go breakfast on weekdays from 8:00 AM to 10:00 AM and on weekends from 9:00 AM to 10:00 AM.
Mr. Eds Seafood - This seafood restaurant specializes in seafood and serves lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Secured self parking on site (USD 25.0 per night)
  • Motorhome/coach/lorry parking (subject to charges) on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • To-go breakfast available for a fee 8:00 AM–10:00 AM on weekdays and 9:00 AM–10:00 AM on weekends: USD 14.99 per person
  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • Mr. Eds Seafood

Things to do

  • 24-hour fitness centre
  • Outdoor pool
  • A hot tub

Family friendly

  • Outdoor pool

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool sunloungers
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Cobblestone flooring in public areas
  • Lift
  • Lift door width (centimetres): 130
  • Step-free path to entrance
  • Visual alarms in hallways
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • 4 on-site accessible parking spaces
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower/bath combination
  • Towels

Entertainment

  • 55-inch flat-screen TV
  • TV channels
  • Premium channels

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 14.99 per person
  • Secured self parking fee: USD 25.0 per night
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 10 AM to 10 PM.
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

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Maison St Charles Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 409 out of 1006 reviews" "
Rating 8 - Good. 252 out of 1006 reviews" "
Rating 6 - Okay. 163 out of 1006 reviews" "
Rating 4 - Poor. 90 out of 1006 reviews" "
Rating 2 - Terrible. 92 out of 1006 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Chantel

Travelled with family
Liked: Cleanliness, staff & service
Wonderful breakfast, probably the best I’ve experienced out of a hotel setting.
Stayed 2 nights in Sep 2024

10/10 Excellent

Dhanielle

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and quaint. Will be staying in the future. It’s quiet, away from the night life but still close enough to enjoy. The staff was friendly and made sure we had an excellent stay and accommodated us very well. 5 stars all the way around. The beds are nice and comfortable the rooms are clean. No complaints!
Stayed 1 night in Sep 2024

10/10 Excellent

April, Chicago

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The peoples was really nice
Stayed 4 nights in Sep 2024

10/10 Excellent

Maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is the best place that I have stayed in New Orleans you have accessibility to do everything and great restaurants around
Stayed 2 nights in Sep 2024

10/10 Excellent

Marequas

Stayed 1 night in Sep 2024

10/10 Excellent

Samantha

Stayed 1 night in Sep 2024

4/10 Poor

Brandy

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Check in service was good. Bed was comfortable. The hotel rooms are on outside so I felt unsafe. They advertise secure parking but it was not secured. They make you park in the lot across the street which is parking for anyone. The bathroom was so small and the walk in shower water barely came out for me to take a shower. Building is old and outdated.
Stayed 1 night in Sep 2024

8/10 Good

Alberta

Liked: Cleanliness, staff & service
Friendly staff
Stayed 4 nights in Sep 2024

10/10 Excellent

Lakeea

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed staying at the Maison St. Charles. I was on the 1st floor. The pool’s temperature was great. The staff was pleasant and helpful and the atmosphere was welcoming!
Stayed 4 nights in Sep 2024

8/10 Good

Jonathan

Stayed 1 night in Sep 2024

10/10 Excellent

jacqueline

Stayed 5 nights in Aug 2024

8/10 Good

Cliff

Travelled with partner
Liked: Staff & service
I liked that we were far enough from the French Quarter but not to far transportation was easy and convenient. Overall I would stay again for the price and location.
Stayed 6 nights in Sep 2024

2/10 Terrible

Cody

Disliked: Staff & service, room comfort
They completely cancelled my stay when I said I was going to be arriving a day late due to travel
Stayed 3 nights in Sep 2024

6/10 Okay

Caterina

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very poor towel quality. Hot tub was always dirty.
Stayed 3 nights in Sep 2024

4/10 Poor

Ryan

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Not the nicest place to stay in New Orleans the area is run down and not many places to eat around the area other then Popeyes or Wendy’s
Stayed 2 nights in Sep 2024

8/10 Good

kweli

Travelled with partner
Disliked: Staff & service
Great for the price, location, ease of transportation, and a few great eateries...some issues w facility. Staff are ok but not imprrssive.
Stayed 2 nights in Sep 2024

2/10 Terrible

Sophie

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
I stayed here for duration of 4 days and during my stay there was several issues but were minor and I overlooked such as duct tape on the window to cover too much light coming in, unsanitary bed sheets and stuffiness of the room from not enough airflow coming in. What troubled me was the morning of June 30th someone attempted to enter our room a gentleman and a woman claiming this was their room and front desk gave them a key. My husband was thankfully there and told them to leave and this was our room they persisted to try to enter our room my husband and I were frightened that night and during our stay there. The morning of we reported the issue to the front desk and no one reached out we followed up and again and they stated management would call us. We asked for a new room they said no we asked for a refund they said no. I was pregnant and I just wanted to feel safe during my stay and they did not care and did not attempt to resolve the situation. This is by far the worse hotel I’ve ever stayed at and Expedia did nothing to assist.
Stayed 3 nights in Jun 2024

10/10 Excellent

Latasha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Nereida

Liked: Cleanliness, staff & service, property conditions & facilities
First time here and my husband and I had a great time. Close to everything. Very nice staff
Stayed 3 nights in Sep 2024

6/10 Okay

Scott

Travelled with family
Staff did not offer near by parking options so we parked on the road. Poor shower pressure, doors did not operate well, made impossible to not wake others
Stayed 1 night in Sep 2024

6/10 Okay

Cory

Disliked: Amenities
Ok
Stayed 2 nights in Sep 2024

6/10 Okay

Christine

There was a lot of walking to get to our room. Room could have been cleaner but the beds were nice. Overall location was ok
Stayed 1 night in Sep 2024

10/10 Excellent

Jeffery M.

Liked: Cleanliness, staff & service, property conditions & facilities
Great Location and a reasonable price.
Stayed 1 night in Sep 2024

10/10 Excellent

Wolf flash

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Everyone was nice and the room was in great show.
Stayed 1 night in Sep 2024

6/10 Okay

Marcella

Stayed 2 nights in Aug 2024