Maison St Charles

3.0 star property

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Photo gallery for Maison St Charles

Exterior
Property grounds
Reception
Outdoor pool, open 10 AM to 10 PM, pool loungers
Lunch and dinner served, seafood

Reviews

7.6 out of 10
Good

Popular amenities

  • Room service
  • Breakfast available
  • Parking available
  • 24/7 front desk

Explore the area

Map
1319 Saint Charles Avenue, New Orleans, LA, 70130
  • Magazine Street
    ‪6 min walk‬
  • National World War II Museum
    ‪6 min walk‬
  • Ernest N. Morial Convention Center
    ‪15 min walk‬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪22 min drive‬

Room options

Suite, 2 Bedrooms

  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

Suite (Whirlpool)

  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 King Bed, Mobility Accessible

  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 King Bed

  • 26 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible

  • 19 sq m
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Accessible

  • 19 sq m
  • Sleeps 5
  • 2 Queen Beds

Standard Room, 2 Queen Beds

  • 19 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 Queen Bed

  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 King Bed

  • 19 sq m
  • Sleeps 2
  • 1 King Bed

Executive Suite

  • Sleeps 3
  • 1 King Bed

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About this property

Maison St Charles

Hotel with a 24-hour fitness center, a quick walk to National World War II Museum
An outdoor pool, a restaurant, and a 24-hour fitness center are available at this hotel. WiFi in public areas is free. Other amenities include a bar/lounge, a hot tub, and self parking.
Maison St Charles offers 130 air-conditioned accommodations with safes and complimentary newspapers. 55-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the great public transit around Maison St Charles. During your stay, you're just a quick walk from National World War II Museum. Free WiFi in public areas, an outdoor pool, and a restaurant are available.
  • Free WiFi
  • Enjoy a bite to eat at Mr. Eds Seafood, a seafood restaurant that serves seafood
  • To-go breakfast served daily for a fee
  • Self parking and RV/bus/truck parking available for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include a concierge, tour or ticket assistance, and a porter
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the location and the proximity to public transportation
  • 6 minutes by foot from National World War II Museum and a 2-minute drive from Ernest N. Morial Convention Center
  • Pets welcome for a fee
Maison St Charles offers its guests an outdoor pool, a hot tub, and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business center and meeting rooms are available. A terrace, a vending machine, and tour/ticket assistance are also featured at the business-friendly Maison St Charles. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3-star New Orleans hotel.

For a fee, guests can enjoy to-go breakfast on weekdays from 8:00 AM to 10:00 AM and on weekends from 9:00 AM to 10:00 AM.
Mr. Eds Seafood - This seafood restaurant specializes in seafood and serves lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Secured self parking on site (USD 25.0 per night)
  • Motorhome/coach/lorry parking (subject to charges) on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • To-go breakfast available for a fee 8:00 AM–10:00 AM on weekdays and 9:00 AM–10:00 AM on weekends: USD 14.99 per person
  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • Mr. Eds Seafood

Things to do

  • 24-hour fitness centre
  • Outdoor pool
  • A hot tub

Family friendly

  • Outdoor pool

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool sunloungers
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Cobblestone flooring in public areas
  • Lift
  • Lift door width (centimetres): 130
  • Step-free path to entrance
  • Visual alarms in hallways
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • 4 on-site accessible parking spaces
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower/bath combination
  • Towels

Entertainment

  • 55-inch flat-screen TV
  • TV channels
  • Premium channels

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 14.99 per person
  • Secured self parking fee: USD 25.0 per night
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 10 AM to 10 PM.
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

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Maison St Charles Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 417 out of 1006 reviews
Rating 8 - Good. 241 out of 1006 reviews
Rating 6 - Okay. 163 out of 1006 reviews
Rating 4 - Poor. 88 out of 1006 reviews
Rating 2 - Terrible. 97 out of 1006 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Aiesha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and clean
Stayed 3 nights in Nov 2024

6/10 Okay

Robin

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
It's very beautiful and clean but shower water was like warm at best and it took 3 different trips back and forth to front desk to finally get a key to work
Stayed 1 night in Dec 2024

6/10 Okay

Marcus

Stayed 3 nights in Nov 2024

10/10 Excellent

Katherine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our second stay, and we have enjoyed both. The rates are great, possibly because this is an older property, but the rooms we have stayed in were updated nicely. Staff is friendly and check in was smooth. There are two parking areas, one is off a side street but very close and easily walkable. Quite a few dining options, and streetcar runs in front of the hotel. We will probably stay again when in town because we love this location in the city.
Stayed 1 night in Nov 2024

4/10 Poor

Darline

Travelled with group
Disliked: Cleanliness, staff & service
What I didn't like, I Not Enough Cover On The Bed No Night Housekeeping, I Had To Clean My Own Bathroom
Stayed 2 nights in Nov 2024

6/10 Okay

Verified traveller

Travelled with family
Not What It Was
It appears that the Maison St. Charles has changed management and ownership since our last visit. A few things have slipped since the last visit: the elevator in our building was broken for nearly 24 hours and had loose panels on the wall, the beds were ridiculously high, the heater either blew very hot air or very cold air, the shower was not clean, the sink did not have a stopper, there were no privacy shades so people outside could see in the room, asked for towels that were never brought, and cups for the bathroom were never replaced. Also, the new look of the rooms is very contemporary and not in keeping with the age of the hotel, just made it seem very generic. Some positives were their willingness to make a room reservation change on the day of arrival and they were willing to hold our bags for a few hours before check-in and a few hours after checkout with no charge. The room was reasonably clean. While the location along the St. Charles streetcar line is still very convenient, we'll be looking for a different hotel for the next time we travel to New Orleans.
Stayed 3 nights in Nov 2024

10/10 Excellent

Jaminnette

Stayed 3 nights in Oct 2024

8/10 Good

April

Travelled with family
Liked: Amenities
Room was clean and comfortable. Beds were great. Facility was secure and I felt safe walking around. Was a short Uber to the city attractions and the trolley passes right in front of the hotel. My only complaints was noisy neighbors the first night and the jacuzzi needs turned up in temperature. I was looking forward to a good soak after lots of walking but it was too cold.
Stayed 2 nights in Nov 2024

10/10 Excellent

Justin

Stayed 1 night in Oct 2024

6/10 Okay

Owen

Stayed 2 nights in Nov 2024

10/10 Excellent

donald, hattiesburg

Stayed 1 night in Oct 2024

6/10 Okay

Grace

Liked: Staff & service
Stayed 3 nights in Nov 2024

8/10 Good

Tiare

Travelled with family
Liked: Cleanliness, room comfort
Great place missing lightbulbs and outlets didn’t work
Stayed 1 night in Nov 2024

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Nov 2024

10/10 Excellent

Annette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Chauncy

Liked: Cleanliness, staff & service, room comfort
Great bargain
It’s not fancy but everyone was extremely nice. They ran out of water one day which was a bummer and the ACs are old and very loud but all in all it was a great bargain and would do it again!
Stayed 3 nights in Nov 2024

10/10 Excellent

Aruna

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had accidently left important items in the safe and the staff ensured everything was delivered to my next travel address. Very responsive and caring. Would definitely stay there again.
Stayed 4 nights in Nov 2024

8/10 Good

Diana

Stayed 1 night in Oct 2024

8/10 Good

Dominique

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great one night stay. The staff was great.
Stayed 1 night in Nov 2024

6/10 Okay

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

8/10 Good

Verified traveller

Travelled with group
Liked: Property conditions & facilities, room comfort
Solid New Orleans hotel
Perfectly nice hotel for the price
Stayed 1 night in Nov 2024

10/10 Excellent

shannon

Stayed 2 nights in Nov 2024

4/10 Poor

Jeffrey

Disliked: Property conditions & facilities
This place is old. Not old in a good way, like a lot of places in New Orleans. It’s old as in 1980’s and needs updating.
Stayed 1 night in Nov 2024

6/10 Okay

CYNTHIA

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Our suite was dirty upon arrive No door on safe No tolet paper holder Shower was slippery and no where to place your essentials, had to put on floor. Curtains in living room area was about 1 ft. Too short so others could look in. I have photos to prove if neded
Stayed 2 nights in Nov 2024