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3.5 out of 5

"Staff excellent Good to have microwave in room But: Breakfast was the same all week, not appetising after 3 days!! No kettle or safe in the room. " More

By a verified traveller on Sat 03 Sep 2022

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One King ADA Suite with shower

Bed Count 1 King Bed Maximum Occupancy 4 Max

High Floor Studio King Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

ADA Room Two Queens with Tub

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

One Bedroom Suite Two Queens

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Two Queens High Floor

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Studio King Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hotel Description

The free breakfast at Hyatt House New Orleans/Downtown gets high marks from our customers. During your stay, you're just a quick walk from Caesars Superdome. You'll find features such as free WiFi in public areas and a free manager's reception, plus an outdoor pool.

  • Free self-service breakfast served daily
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant, a poolside bar and a bar/lounge
  • Take a swim in the outdoor pool
  • Services include free food shopping service, dry cleaning/laundry and a concierge
  • On-site recreation includes a 24-hour gym
  • Guests really like the accommodation for the cleanliness and comfy beds
  • Just a 3-minute walk from Caesars Superdome and 10 minutes on foot from Canal Street

Hyatt House New Orleans/Downtown ratings based on 2 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Hyatt House New Orleans/Downtown

Couples (1) Family (1)
4 out of 5
Staff excellent Good to have microwave in room But: Breakfast was the same all week, not appetising after 3 days!! No kettle or safe in the room.

Posted by on 3 Sep 2022

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Comment from Hotel Management

11 Sep 2022 by Hotel Management

Good Morning and thank you for your note. We have noted your concerns and are always looking for ways to improve our offerings.

3 out of 5
Zimmerreinigung nicht immer über jeden Zweifel erhaben. Personal (Reception und Service) freundlich und hilfsbereit

Posted by on 23 May 2024

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About the Hyatt House New Orleans/Downtown

Location 1250 Poydras St, New Orleans, LA 70113

Property Features

Hyatt House New Orleans/Downtown offers its guests an outdoor pool and a 24-hour fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily, and guests can also enjoy a free manager's reception. A computer station is on site and WiFi is free in public spaces. A 24-hour business centre and a meeting room are available. Event space at this hotel measures 689 square feet (64 square metres) and includes conference space. Gift shops/newsstands, tour/ticket assistance, and concierge services are also featured at the business-friendly Hyatt House New Orleans/Downtown. This 3.5-star New Orleans hotel is smoke free.

  • 194 guestrooms or units
  • 7 levels
  • 689 sq ft of conference space
  • 64 sq. m of conference space
  • Breakfast available (free)
  • Manager's reception (free)
  • Deli
  • Business centre (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Food/drink service (free)
  • Corner/local shop
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , High-speed internet access

Available in some public areas: Free WiFi

Transport

  • Train station: New Orleans Union Passenger Terminal (0.8 km / 0.5 mi)
  • Metro station: Poydras Street Stop (0.1 km / 0.1 mi)

Room Amenities

Hyatt House New Orleans/Downtown offers 194 air-conditioned accommodations with coffee/tea makers and designer toiletries. Beds feature down duvets. 42-inch flat-screen televisions come with satellite channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a shower and hairdryers. This New Orleans hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Fridge
  • Microwave
  • Coffee maker
  • Hypo-allergenic bedding
  • Down blanket
  • Shower
  • Housekeeping (daily)
  • Local calls (free)
  • Hairdryer
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served a free self-service breakfast daily from 7:00 AM to 9:00 AM. The hotel hosts a free manager's reception on selected days.

H Bar – This bar only serves dinner.

A complimentary food shopping service is offered and room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair accessible path of travel
  • Assistive listening devices available
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight

Special check-in instructions:

It is Hyatt's practice to enter any occupied guest room a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guest room. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guest room a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guest room.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and JCB International. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in all accommodation.

  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Staffed front desk
  • No cots (infant beds) available
  • Carbon monoxide detector
  • LGBTQ friendly
  • Smoke detector

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hyatt House New Orleans/Downtown Hotel
  • Hyatt House Orleans/Downtown Hotel
  • Hyatt House New Orleans/Downtown
  • Hyatt House Orleans/Downtown
  • Hyatt House Orleans Orleans
  • Hyatt House New Orleans/Downtown Hotel
  • Hyatt House New Orleans/Downtown New Orleans
  • Hyatt House New Orleans/Downtown Hotel New Orleans

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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