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Hotel Henrietta

3.5 star property

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Photo gallery for Hotel Henrietta

Exterior
Deluxe Studio, 1 King Bed with Sofa bed
Lobby lounge
Terrace/patio
Deluxe Suite, 1 King Bed with Sofa bed, Balcony

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Breakfast available
  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Pet-friendly

Explore the area

Map
3500 Saint Charles Avenue, New Orleans, LA, 70115
  • Caesars Superdome
    ‪5 min drive‬
  • Port of New Orleans
    ‪6 min drive‬
  • National World War II Museum
    ‪11 min drive‬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪28 min drive‬

Room options

View all photos for Deluxe Studio, 1 King Bed with Sofa bed

Deluxe Studio, 1 King Bed with Sofa bed

Deluxe Studio, 1 King Bed with Sofa bed

  • 45 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

  • 41 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed with Sofa bed, Balcony

Deluxe Suite, 1 King Bed with Sofa bed, Balcony

Deluxe Suite, 1 King Bed with Sofa bed, Balcony

  • 83 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Standard Double Room, 2 Queen Beds

Standard Double Room, 2 Queen Beds

Standard Double Room, 2 Queen Beds

  • 45 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Terrace/patio

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  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.5 out of 5, Wonderful, (1002)
The price is €325
for 1 room
includes taxes & fees
1 May - 2 May
The Pontchartrain Hotel

About this property

Hotel Henrietta

Hotel with a 24-hour front desk, a short walk to Magazine Street
Along with a restaurant, this smoke-free hotel has a bar/lounge and a coffee shop/cafe. WiFi in public areas is free. Additionally, concierge services, laundry facilities, and a 24-hour front desk are onsite. Change of towels is available on request.
Hotel Henrietta offers 40 air-conditioned accommodations with safes and bathrobes. Rooms open to furnished balconies. Tempur-Pedic beds feature premium bedding. 43-inch flat-screen televisions come with premium digital channels and Netflix.

Bathrooms include rainfall showerheads, designer toiletries, hair dryers, and children's robes. This New Orleans hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Our customers tell us they can't get enough of the helpful staff at Hotel Henrietta. During your stay, you're just a quick walk from Magazine Street. Features include free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Amenities include laundry facilities, a car charging station, and an elevator
  • 7 minutes by foot from Magazine Street and a 4-minute drive from Tulane University
  • Cats and dogs welcome for a fee
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Hotel Henrietta also features concierge services, laundry facilities, and an elevator.

This 3.5-star New Orleans hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 1:00 PM.
Hotel Henrietta has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 1:00 PM for a fee: USD 4 to 23 for adults and USD 4 to 23 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Turndown service

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 steps to reach entrance
  • Braille/raised signage
  • Front entrance ramp
  • Lift (152 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Tempur-Pedic mattress

Bathroom

  • Children's robes
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with premium digital channels
  • Hulu
  • Netflix
  • Streaming services

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Iron/ironing board
  • Laundry detergent
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

This property is closed from May 15 2025 to May 18 2025 (dates subject to change).

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation (varies based on length of stay), plus a one-time cleaning fee of USD 175
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • 1.75 percent tourism fee will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 4 to 23.00 for adults, and USD 4 to 23 for children
  • Pet fee: USD 75 per accommodation (varies based on length of stay) plus USD 175 one-time cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hotel Henrietta Hotel
Hotel Henrietta New Orleans
Hotel Henrietta Hotel New Orleans

Hotel Henrietta Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 114 out of 135 reviews
Rating 8 - Good. 16 out of 135 reviews
Rating 6 - Okay. 1 out of 135 reviews
Rating 4 - Poor. 2 out of 135 reviews
Rating 2 - Terrible. 2 out of 135 reviews

10/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Rachael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Definitely Recommend

This hotel is a wonderful addition to the Uptown area. We are in town often, will definitely return & recommend.
Stayed 2 nights in Jan 2025

10/10 Excellent

Lee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, very quiet and comfortable rooms with great showers. Yummy coffee shop in the lobby, wonderful chai.
Stayed 2 nights in Jan 2025

10/10 Excellent

Torrie

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 3 nights in Dec 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Beautiful hotel with a slight inconvenience

The hotel is beautiful and well maintained. The only issue was the lack of internal sound proofing. We were able to hear everything coming from our neighbours's room, which was unfortunate. Also, the choice of hardwood floors, although beautiful, let's you hear every step the upstairs rooms occupants make. Overall a wonderful stay, do recommend!
Stayed 6 nights in Dec 2024

10/10 Excellent

joseph

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful boutique hotel. Staff were super friendly and the room was bigger than expected.
Stayed 1 night in Dec 2024

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Garden District hotel

Great hotel in the Garden District, very good service from the staff.
Stayed 3 nights in Oct 2024

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Modern lux

Perfect Stay here if you love beautiful modern design and comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

sarah

Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Jana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is great for being in the Garden District and a great choice other than the Hampton down the street. Hotel is right in front of the trolly line. Parking in the parking area is tight, and off a one way street, but there is generally plenty of parking during the evenings along St. Charles opposite side of the street. Hotel is a great little trendy gem - clean, great location.
Stayed 1 night in Dec 2024

10/10 Excellent

Carl, Friendswood

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room wasn’t ready until 1-1/2 hrs after stated check-in time, which wasn’t pleasant after a long trip, but the staff and room were excellent in all other respects. I would stay here again.
Stayed 1 night in Jan 2025

10/10 Excellent

Ayana

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The property was gorgeous. Really loved it but unfortunately the staff did not match the ambience. They didn't seem to be informed about resolving serious issues (for example we had an issue closing a door and the front desk staff member sent house keeping instead of maintenance). We ended up having to pull the door with all our might for it to lock which was odd. Also when I approached the desk to grab a dental kit the front desk staff greeted me with "Checking out?" No good morning or how may I help you. Overall staff was really disappointing.
Stayed 1 night in Dec 2024

10/10 Excellent

Janine

Stayed 3 nights in Dec 2024

10/10 Excellent

Kristan

Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel in New Orleans

Enjoyed our stay. From the time we arrived until we left, we were taken care of. The place was clean, the bed was comfortable and the location of the Hotel is great. Easy to get around. Highly recommend it.
Stayed 2 nights in Dec 2024

10/10 Excellent

John

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quaint and beautiful property representative of the historic nature of New Orleans with the 21st century in mind.
Stayed 1 night in Dec 2024

10/10 Excellent

Lloyd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Lynda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best hotel!

Very clean and stylish rooms! Will definitely come back
Stayed 1 night in Dec 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

2/10 Terrible

Brandi

Stayed 3 nights in Nov 2024

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
We were told parking was free; it cost $35 per night. No coffee in the room, had to get up, get dressed, go down stairs and buy a cup for $3.50 — ridiculous! The room thermostat required a maintenance person to come to the room to set it — terrible, you have to turn it off to adjust the temp then turn it back on — Crazy. The TV only works if you have a appleTV passcode. When I complained after the first night they let us know the staff could turn it on, but still no local stations. The couch and chair were extremely uncomfortable and the uneven tiles in the bathroom seemed dangerous. Don’t go here if you want to be treated like a person instead of a wallet.
Stayed 2 nights in Dec 2024

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One of the best hotels I've ever stayed at

Great service, amenities, and beautiful hotel. The room was spacious and well laid out
Stayed 1 night in Dec 2024

10/10 Excellent

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, helpful staff. Amazing coffee
Stayed 4 nights in Dec 2024