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Hotel Henrietta

3.5 star property

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Photo gallery for Hotel Henrietta

Terrace/patio
Deluxe Suite, 1 King Bed with Sofa bed, Balcony
Exterior
Lobby lounge
Deluxe Suite, 1 King Bed with Sofa bed, Balcony

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Breakfast available
  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Pet-friendly

Explore the area

Map
3500 Saint Charles Avenue, New Orleans, LA, 70115
  • Magazine Street
    ‪7 min walk‬
  • Loyola University New Orleans
    ‪5 min drive‬
  • National World War II Museum
    ‪11 min drive‬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪28 min drive‬

Room options

View all photos for Deluxe Studio, 1 King Bed with Sofa bed

Deluxe Studio, 1 King Bed with Sofa bed

Deluxe Studio, 1 King Bed with Sofa bed

  • 45 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

  • 41 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed with Sofa bed, Balcony

Deluxe Suite, 1 King Bed with Sofa bed, Balcony

Deluxe Suite, 1 King Bed with Sofa bed, Balcony

  • 83 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Standard Double Room, 2 Queen Beds

Standard Double Room, 2 Queen Beds

Standard Double Room, 2 Queen Beds

  • 45 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Front of property

The Pontchartrain Hotel

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.6 out of 5, Wonderful, (1001)
The price is €533
for 1 room
includes taxes & fees
8 Mar - 9 Mar
The Pontchartrain Hotel

About this property

Hotel Henrietta

Hotel with a 24-hour front desk, a short walk to Magazine Street
Along with a restaurant, this smoke-free hotel has a bar/lounge and a coffee shop/cafe. WiFi in public areas is free. Additionally, concierge services, laundry facilities, and a 24-hour front desk are onsite. Change of towels is available on request.
Hotel Henrietta offers 40 air-conditioned accommodations with safes and bathrobes. Rooms open to furnished balconies. Tempur-Pedic beds feature premium bedding. 43-inch flat-screen televisions come with premium digital channels and Netflix.

Bathrooms include rainfall showerheads, designer toiletries, hair dryers, and children's robes. This New Orleans hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Our customers tell us they can't get enough of the helpful staff at Hotel Henrietta. During your stay, you're just a quick walk from Magazine Street. Features include free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Amenities include laundry facilities, a car charging station, and an elevator
  • 7 minutes by foot from Magazine Street and a 5-minute drive from Ernest N. Morial Convention Center
  • Cats and dogs welcome for a fee
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Hotel Henrietta also features concierge services, laundry facilities, and an elevator.

This 3.5-star New Orleans hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 1:00 PM.
Hotel Henrietta has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Electric car charging station on site

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:00 AM–1:00 PM: USD 4-23.00 for adults and USD 4-23 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Things to do

  • Bike parking

Family friendly

  • Laundry facilities

Conveniences

  • Lift

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Turndown service

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Lift door width (centimetres): 152
  • Front entrance ramp
  • 5 steps to reach property
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Premium bedding
  • Tempur-Pedic bed

Bathroom

  • Bathrobes
  • Children's dressing gowns
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 43-inch flat-screen TV
  • Digital channels
  • Hulu
  • Netflix
  • Premium channels
  • Streaming services

More

  • Connecting rooms available
  • Desk
  • Electrical adapters/chargers
  • Iron/ironing board
  • Laundry detergent
  • Safe
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

This property is closed from May 15 2025 to May 18 2025 (dates subject to change).

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation (varies based on length of stay), plus a one-time cleaning fee of USD 175
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • 1.75 percent tourism fee will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 4 to 23.00 for adults, and USD 4 to 23 for children
  • Pet fee: USD 75 per accommodation (varies based on length of stay) plus USD 175 one-time cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hotel Henrietta Hotel
Hotel Henrietta New Orleans
Hotel Henrietta Hotel New Orleans

Hotel Henrietta Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 100 out of 119 reviews
Rating 8 - Good. 14 out of 119 reviews
Rating 6 - Okay. 1 out of 119 reviews
Rating 4 - Poor. 2 out of 119 reviews
Rating 2 - Terrible. 2 out of 119 reviews

10/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

8/10 Good

Zoe

Liked: Cleanliness, property conditions & facilities, room comfort
Lovely hotel, poor check in experience
We stayed for 3 nights on vacation and loved the hotel. Brand new, tastefully decorated, big room and comfy bed, great shower. Location was perfect for us - near the lovely Garden District and great shops and restaurants on Magazine Street, and the St Charles Ave streetcar stops right outside, to go into downtown/french quarter in about 25 minutes. However the experience was let down by the check in - we arrived at night in heavy rain after a long journey, and also weren't sure where we could park. The receptionist was on another call so we waited for about 5 minutes with no acknowledgement and then we received a very functional check in, with no information about the hotel, parking, etc, so we had to push to get required information. Next morning we got a much more friendly greeting from a different receptionist, so I think we were unlucky. I'd stay here again, and recommend the hotel to others, but the owners could do with sorting out the quality of the welcome so it matches the hotel.
Stayed 3 nights in Nov 2024

10/10 Excellent

Jacqueline

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing. Rooms are super clean. Trolley stop is steps away! We 10 out of 10 recommend!
Stayed 2 nights in Oct 2024

10/10 Excellent

Anita

Stayed 3 nights in Jul 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Zach

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Things that need to be appreciated and recognized
Extremely nice property, everything is done with intent. Staff was hospitable & the cleaning services need to be recognized. The lady who was moping and sweeping said hello and goodbye everytime I passed her. The gentleman power washing the concrete every morning was waving everytime we passed. Very good location and best coffee around.
Stayed 3 nights in Nov 2024

10/10 Excellent

Daniel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Bethany

Liked: Cleanliness, staff & service, property conditions & facilities
Expected a little more from this property. The front desk, was also the bar, coffee spot. Lacks amenities. Super clean and cozy rooms with lots of great views
Stayed 1 night in Oct 2024

10/10 Excellent

Casie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Almost great.
Hotel is beautiful & staff are kind. Room was comfortable. Window coverings allow a lot of outside light into the room, not ideal for rest. Room was also missing a tv. Lack of tv amenity was not told to us upon booking nor check in.
Stayed 1 night in Nov 2024

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend
New, beautiful & comfortable! Aleana (spelling?) at the front desk and Alexandra preparing drinks and food are fabulous. Spacious rooms. Limited food options and no gym.
Stayed 1 night in Nov 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Beatiful
Stayed 1 night in Nov 2024

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the outdoor seating areas Rooms are beautiful and very clean Love the balconies Quiet. Great area. Very friendly staff.
Stayed 1 night in Nov 2024

10/10 Excellent

Deanna

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the decor, room was huge, bed was so comfy, le labo products!
Stayed 2 nights in Nov 2024

6/10 Okay

Karyn G.

Travelled with family
Liked: Cleanliness, room comfort
We didn't have water one day. Our coffee maker and microwave did not work for a day. The handle to the shower fell off
Stayed 3 nights in Nov 2024

10/10 Excellent

Mike

Travelled with family
Liked: Property conditions & facilities
Great location, steps to the St Charles Street Car. Great cocktail place next door
Stayed 3 nights in Nov 2024

10/10 Excellent

Giselle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Rob

We loved it
Stayed 1 night in Nov 2024

8/10 Good

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

MaryGail

Liked: Cleanliness, staff & service, property conditions & facilities
Good proximity
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Donna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay! Staff was incredibly friendly, hotel was adorable annd everything was clean and new. Great coffee food and drinks too!
Stayed 3 nights in Oct 2024

10/10 Excellent

Simone

Liked: Cleanliness, staff & service, property conditions & facilities
Overall great place. Room was so cool. Would stay again
Stayed 1 night in Oct 2024

10/10 Excellent

Catherine

Stayed 3 nights in Oct 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful and the staff were so friendly and helpful! The hotel was well located with a trolley stop right in front of the property. We really enjoyed our stay and will return in the future.
Stayed 4 nights in Oct 2024

8/10 Good

Heidi

Liked: Cleanliness, staff & service, property conditions & facilities
The property & staff where excellent. So the sad situation is your elected officials of the city. I am from a ridiculous city of union corruption with the Washington Bridge stealing funds and mayors not fixing roads & hiring their buddies to fill with gravel & sand so they can constantly bill us out. Getting grants for bike lanes that never get used but your city takes the cake. Not only are the roads really bad (also filled with gravel to ensure never done right & to bill tax payers out) but the side walks really dangerous, missing entire sidewalks & big drops. Also area to fresh market open drug deals & cops watching. I soend a lot of time in big cities so i can navigate smart but your guys are rough. Loved property tho! Hope your city corrects mine sadly won't!
Stayed 4 nights in Oct 2024