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Hotel Henrietta

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Henrietta

Terrace/patio
Exterior
Lobby lounge
Deluxe Suite, 1 King Bed with Sofa bed, Balcony
Deluxe Suite, 1 King Bed with Sofa bed, Balcony

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Breakfast available
    Breakfast available
  • Housekeeping
    Housekeeping
  • Laundry
    Laundry
  • Pet-friendly
    Pet-friendly

Explore the area

Map
3500 Saint Charles Avenue, New Orleans, LA, 70115
  • Magazine Street
    7 min walk
  • Loyola University New Orleans
    5 min drive
  • National World War II Museum
    11 min drive
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    28 min drive

Room options

View all photos for Deluxe Studio, 1 King Bed with Sofa bed

Deluxe Studio, 1 King Bed with Sofa bed

Deluxe Studio, 1 King Bed with Sofa bed

  • 45 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

  • 41 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed with Sofa bed, Balcony

Deluxe Suite, 1 King Bed with Sofa bed, Balcony

Deluxe Suite, 1 King Bed with Sofa bed, Balcony

  • 83 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Standard Double Room, 2 Queen Beds

Standard Double Room, 2 Queen Beds

Standard Double Room, 2 Queen Beds

  • 45 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

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The Pontchartrain Hotel
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Free WiFi
Restaurant
Air conditioning
4.6 out of 5, Wonderful, (1001)
The price is €317
for 1 night
includes taxes & fees
6 Dec - 7 Dec
The Pontchartrain Hotel

About this property

Hotel Henrietta

Hotel with a 24-hour front desk, a short walk to Magazine Street
Along with a restaurant, this smoke-free hotel has a bar/lounge and a coffee shop/cafe. WiFi in public areas is free. Additionally, concierge services, laundry facilities, and a 24-hour front desk are onsite. Change of towels is available on request.
Hotel Henrietta offers 40 air-conditioned accommodations with safes and bathrobes. Rooms open to furnished balconies. Tempur-Pedic beds feature premium bedding. 43-inch flat-screen televisions come with premium digital channels and Netflix.

Bathrooms include rainfall showerheads, designer toiletries, hair dryers, and children's robes. This New Orleans hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Our customers tell us they can't get enough of the helpful staff at Hotel Henrietta. During your stay, you're just a quick walk from Magazine Street. Features include free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Amenities include laundry facilities, a car charging station, and an elevator
  • 7 minutes by foot from Magazine Street and a 5-minute drive from Ernest N. Morial Convention Center
  • Cats and dogs welcome for a fee
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Hotel Henrietta also features concierge services, laundry facilities, and an elevator.

This 3.5-star New Orleans hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 1:00 PM.
Hotel Henrietta has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Electric car charging station on site

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:00 AM–1:00 PM: USD 4-23.00 for adults and USD 4-23 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Things to do

  • Bike parking

Family friendly

  • Laundry facilities

Conveniences

  • Lift

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Turndown service

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Lift door width (centimetres): 152
  • Front entrance ramp
  • 5 steps to reach property
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Premium bedding
  • Tempur-Pedic bed

Bathroom

  • Dressing gowns
  • Children's dressing gowns
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 43-inch flat-screen TV
  • Digital channels
  • Hulu
  • Netflix
  • Premium channels
  • Streaming services

More

  • Connecting rooms available
  • Desk
  • Electrical adapters/chargers
  • Iron/ironing board
  • Laundry detergent
  • Safe
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation (varies based on length of stay), plus a one-time cleaning fee of USD 175
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 4 to 23.00 for adults, and USD 4 to 23 for children
  • Pet fee: USD 50 per accommodation (varies based on length of stay) plus USD 175 one-time cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hotel Henrietta Hotel
Hotel Henrietta New Orleans
Hotel Henrietta Hotel New Orleans

Hotel Henrietta Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 63 out of 73 reviews" "
Rating 8 - Good. 7 out of 73 reviews" "
Rating 6 - Okay. 1 out of 73 reviews" "
Rating 4 - Poor. 1 out of 73 reviews" "
Rating 2 - Terrible. 1 out of 73 reviews" "

10/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Elisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location and service
Stayed 3 nights in Aug 2024

10/10 Excellent

Rebekah

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous, peaceful, and comfortable. Lovely touches throughout, and the beds were super comfortable; best hotel sleep I’ve had!
Stayed 2 nights in Aug 2024

10/10 Excellent

Brett, Denver

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely boutique hotel - will definitely come back
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Christine

Travelled with family
Love this hotel… it’s my new fav… the decor is lovely… rooms have a little balcony with a great view to sit and have coffee… they have a little coffee and bagel cafe in the hotel… all the staff was very friendly and helpful.. it’s adorable ❤️
Stayed 1 night in Aug 2024

10/10 Excellent

Jack Franklin

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful place
Stayed 1 night in Jul 2024

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We Will Be Back!
We enjoyed our stay. The hotel was very clean and beautiful. The staff was very helpful and nice. We will definitely be back soon.
Stayed 1 night in Jul 2024

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved my one night stay here and can't wait to run it back for a longer visit. The hotel is charming and the area is quite. A lovely respite from the hustle and hustle of the CBS and Canal St area.
Stayed 1 night in Jul 2024

8/10 Good

Mysti

Liked: Cleanliness, property conditions & facilities, room comfort
Beautiful hotel with some kinks to work out
No decor detail has been left untouched. The lobby and rooms were perfection with excellent bath products, comfortable bed, furniture, and design - and all, very clean. Our checkin process was smooth, and the bar staff was wonderful. The reason that I cannot give 5 stars is due to a major oversight without any way to contact hotel staff with a room issue past midnight. I called the main line several times with no answer. This left me going to the lobby at 8 months pregnant in my pajamas to find someone to help me, of which there was not a soul in the lobby. Eventually, a security personnel smelling strongly of weed walked in (I have no issue with use, but maybe not while you’re working?) and was very kind but unable to assist me with the issue until eventually getting in touch with his off site manager. The hotel is absolutely stunning and we still had a great experience overall, but it is a major oversight to have no way to contact hotel staff during evening/overnight hours. It put a damper on the evening for sure.
Stayed 1 night in Jul 2024

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay at Hotel Henrietta in New Orleans was nothing short of amazing. The welcoming staff made me feel right at home from the start, and the complimentary welcome drink was a lovely touch. The hotel's amenities really stood out. The gym is modern and well-equipped, perfect for keeping up with my fitness routine. The dining options were fantastic, offering a variety of delicious dishes that captured the essence of New Orleans cuisine. Hotel Henrietta exceeded all my expectations. With its excellent service, luxurious facilities, and convenient location, it’s a top choice for anyone visiting New Orleans. I look forward to my next stay!
Stayed 4 nights in Jul 2024

10/10 Excellent

Pamela

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff at desk and at coffee bar. Beautiful experience!
Stayed 1 night in Jul 2024

10/10 Excellent

Cynthia

This is a very quiet hotel. The bed was so comfortable and the shower was 10 out of 10. Actual “hotel” parking is minimal, but the side streets and St. Charles offer great opportunities to park especially on the weekend. The staff goes above and beyond to assist. I have already made reservations to go back.
Stayed 1 night in Jul 2024

10/10 Excellent

Teresee Tameeka

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is impeccable in EVERYWAY!!!!! Aaliyah deserves a raise!! She is a gem and made our stay a dream. She was warm, friendly, welcoming, accommodating, patient, kind, professional, efficient… I could go on!!!! The service we received was unmatched and we can’t wait to visit again soon. Tatum, Zo, and Jordan are all amazing employees they helped me into my ride share and are just love people also providing a lovely experience. This hotel is modern, classy and very well appointed. I was truly blown away!!!! Thanks for a wonderful stay!!!!!
Stayed 2 nights in Jul 2024

10/10 Excellent

charissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Evelyn

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely brand new deco boutique hotel
Beautiful deco hotel, loved all of the small luxurious details, including the robes and the Le Labo bathroom products.
Stayed 3 nights in Jul 2024

8/10 Good

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it!
Loved it!! Can’t wait to come again!!
Stayed 2 nights in Jul 2024

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Can't say enough great things!
A stunning, highly well-designed hotel in the charming Garden District, right on the trolley route. I can't say enough good things about this hotel—it's clean, the staff is incredibly friendly, we had free parking in a closed garage, and it's walkable to great restaurants and to peruse the beautiful neighborhoods. Every detail was thought through on design, convenience and comfort. Staff gave fantastic recommendations and were overall great to chit chat with. The ONLY thing I'd have changed was maybe free coffee in the morning for guests, but with everything else so wonderful, who cares! 10/5 stars!
Stayed 3 nights in Jun 2024

8/10 Good

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Henrietta Has It!
I highly recommend the Hotel Henrietta! The friendly staff and customer service was very much appreciated. The hotel is beautiful, clean, located close enough to everything at that Heart of New Orleans. I loved my room, the beds, it was well worth it!
Stayed 3 nights in Jul 2024

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
loved my stay at the Henrietta! The room was clean and spacious. The staff was very helpful and ensured that my needs were met. The beds are super comfy and the pillows were soft. I loved that room had slippers, robe and many other little gems! It was so cute I wished I stayed longer. Would recommend this hotel!! 10 out of 10!!
Stayed 2 nights in Jul 2024

10/10 Excellent

Trudy

Stayed 2 nights in Jul 2024

10/10 Excellent

Jo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely Wonderful!
Absolutely wonderful! Everything was perfect.
Stayed 3 nights in Jul 2024

10/10 Excellent

Naiyana

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Jeffrey

Travelled with partner
This was definitely a highlight of the trip. The room was clean, beautiful and exactly what we wanted. We will be staying again soon!
Stayed 2 nights in Jun 2024

10/10 Excellent

Sheree

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic stay
I love everything about this hotel. Great modern ambiance. Clean and spacious rooms. A balcony on st Charles. Friendly staff and a wonderful location
Stayed 1 night in Jun 2024

10/10 Excellent

Mindy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024