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Holiday Inn New Orleans West Bank Tower by IHG

3.0 star property

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Photo gallery for Holiday Inn New Orleans West Bank Tower by IHG

Exterior
Exterior
Exterior
Outdoor pool
Standard Room, 2 Queen Beds

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • Pool
  • Room service
  • Housekeeping
  • Parking included

Explore the area

Map
275 Whitney Ave, Gretna, LA, 70053
  • Ernest N. Morial Convention Center
    ‪5 min drive‬
  • Port of New Orleans
    ‪6 min drive‬
  • Canal Street
    ‪7 min drive‬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪30 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Mobility Accessible (Mobility, Accessible Tub)

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Mobility Accessible (Mobility, Accessible Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Mobility, Accessible Tub)

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Mobility Accessible (Mobility, Accessible Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

In-room safe, desk, laptop workspace, blackout curtains

Standard Room

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Mobility, Roll-In Shower)

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Mobility Accessible (Mobility, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Top Floor)

Standard Room, 1 King Bed (Top Floor)

Standard Room, 1 King Bed (Top Floor)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Mobility Accessible (Mobility, Roll-In Shower)

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Mobility Accessible (Mobility, Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Property amenity

Courtyard by Marriott New Orleans Westbank/Gretna

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
4.2 out of 5, Very good, (1000)
The price is €159
for 1 room
includes taxes & fees
7 May - 8 May
Courtyard by Marriott New Orleans Westbank/Gretna

About this property

Holiday Inn New Orleans West Bank Tower by IHG

Hotel with free parking, near Port of New Orleans
This smoke-free hotel features an outdoor pool, a restaurant, and a 24-hour fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a snack bar/deli, and a business center.
Holiday Inn New Orleans West Bank Tower by IHG offers 180 air-conditioned accommodations with safes and complimentary newspapers. A pillow menu is available. 32-inch LCD televisions come with premium satellite channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at Holiday Inn New Orleans West Bank Tower by IHG. During your stay, you'll be within walking distance of Mississippi River. Enjoy features like free WiFi in public areas and free self parking, plus an outdoor pool.
  • Free WiFi and wired Internet
  • Free self parking and extended parking
  • Enjoy American cuisine while dining at Round House Bar and Grill
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym
  • Just a 5-minute drive from Ernest N. Morial Convention Center and 6 minutes from National World War II Museum
Holiday Inn New Orleans West Bank Tower by IHG offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a business center and a meeting room. Event space at this hotel measures 3614 square feet (336 square meters) and includes conference space. Barbecue grills, a vending machine, and gift shops/newsstands are also featured at the business-friendly Holiday Inn New Orleans West Bank Tower by IHG. Free self parking is available.

This 3-star Gretna hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to 9:00 AM.
Round House Bar and Grill - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free extended parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 9:00 AM for a fee: USD 10.99 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Round House Bar and Grill

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Cot (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 3,614 square feet of conference space
  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per stay.
  • Cribs (infant beds) are available for USD 3.0 per stay.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 10.99 per person
  • Crib (infant bed) fee: USD 3.0 per stay
  • Rollaway bed fee: USD 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Bank
Holiday Inn New Orleans West Bank Tower
Holiday Inn New Orleans West Bank Tower Gretna
Holiday Inn New Orleans West Bank Tower Hotel
Holiday Inn New Orleans West Bank Tower Hotel Gretna
Holiday Inn West Bank Tower
Holiday Inn West Tower New Orleans
Holiday Inn Gretna
Gretna Holiday Inn

Holiday Inn New Orleans West Bank Tower by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 466 out of 1000 reviews
Rating 8 - Good. 294 out of 1000 reviews
Rating 6 - Okay. 126 out of 1000 reviews
Rating 4 - Poor. 59 out of 1000 reviews
Rating 2 - Terrible. 55 out of 1000 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Tymica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terry millers review

Awesome stay! Love this hotel everything was on point 🙌 My wife and I are always please to stay at this location.
Stayed 1 night in Apr 2025

8/10 Good

Pat

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel Good: Restaurant Not Good

The Round House restaurant was very sub par. The food was okay but service was extremely slow.
Stayed 3 nights in Apr 2025

10/10 Excellent

Linda

Travelled with family
Liked: Amenities
The lady that helped us was very nice and professional. Don’t know her name but she worn different colors of glasses every day. Reuben was also very nice and very helpful.
Stayed 1 night in Apr 2025

10/10 Excellent

Raed

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff.
Stayed 3 nights in Apr 2025

8/10 Good

Steven

Travelled with partner
Service, location & cleanliness.
Stayed 1 night in Apr 2025

10/10 Excellent

Imani

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Lauren

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Sara

Stayed 1 night in Feb 2025

6/10 Okay

Verified traveller

Travelled with family
Disliked: Staff & service

Reasonable for weekend

No buffet breakfast Bathroom door was broken not fixed even after reporting about it
Stayed 2 nights in Mar 2025

10/10 Excellent

becky

Liked: Cleanliness, staff & service, property conditions & facilities
The staff is really friendly and helpful!!
Stayed 1 night in Mar 2025

10/10 Excellent

Rosa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good job I appreciate the work💕
Stayed 2 nights in Mar 2025

8/10 Good

Thien

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities
The property and staff receive high praise. However, I would rate it five stars if the room did not have an unpleasant odor resembling that of a rotten sock.
Stayed 2 nights in Mar 2025

10/10 Excellent

Christen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

6/10 Okay

Michelle

Disliked: Property conditions & facilities
Beds were comfy and room was a decent size. Shower was barely hot and despite asking was not fixed. no breakfast buffet was provided after being told we would have it, instead we were given a voucher for a basic breakfast that was average at best. Noisy road directly outside could make it hard for people to sleep.
Stayed 3 nights in Mar 2025

10/10 Excellent

Hai

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service.
Stayed 4 nights in Mar 2025

6/10 Okay

Kelly, North Babylon

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The pool wasn’t available and it was a very hot trip
Stayed 2 nights in Mar 2025

10/10 Excellent

ARNETHA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Extremely helpful

The staff was very helpful and extremely nice.
Stayed 1 night in Nov 2024

8/10 Good

Joni

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice staff!

The staff was very nice and helpful. The room was clean and quiet. I have only one small complaint. The ironing board needs to be replaced in the room. I would stay again if I ever visit the area again.
Stayed 2 nights in Feb 2025

10/10 Excellent

keldrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Dennis

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2025

2/10 Terrible

Trey

Liked: Cleanliness
Disliked: Property conditions & facilities
Air didn’t work for 2 nights. Had to switch rooms at 4 am
Stayed 2 nights in Feb 2025

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

6/10 Okay

Kathy, Philadelphia

Stayed 1 night in Feb 2025