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Holiday Inn Express New Orleans - St Charles, an IHG Hotel

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Holiday Inn Express New Orleans - St Charles, an IHG Hotel

Exterior
Premium bedding, pillow-top beds, in-room safe, individually decorated
Exterior
Restaurant
Exterior

Reviews

7.6 out of 10

Good

Popular amenities

  • Parking available
  • Breakfast included
  • Housekeeping
  • Gym
  • 24/7 front desk
  • Laundry

Explore the area

Map
936 Saint Charles Avenue, New Orleans, LA, 70130
  • National World War II Museum
    ‪4 min walk‬
  • Magazine Street
    ‪5 min walk‬
  • Ernest N. Morial Convention Center
    ‪11 min walk‬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪19 min drive‬

Room options

View all photos for Standard Room, 1 King Bed (Extra Floor Space)

Combined shower/bathtub, free toiletries, hair dryer, towels

Standard Room, 1 King Bed (Extra Floor Space)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Combined shower/bathtub, free toiletries, hair dryer, towels

Standard Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Mobility, Roll-In Shower)

Combined shower/bathtub, free toiletries, hair dryer, towels

Standard Room, 1 Queen Bed, Accessible (Mobility, Roll-In Shower)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility)

Combined shower/bathtub, free toiletries, hair dryer, towels

Standard Room, 2 Queen Beds, Accessible (Mobility)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Combined shower/bathtub, free toiletries, hair dryer, towels

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, Multiple Beds

Premium bedding, pillow-top beds, in-room safe, individually decorated

Standard Room, Multiple Beds

  • Sleeps 5
  • 1 Queen Bed and 1 Twin Bunk Bed

View all photos for Standard Room, Multiple Beds

Premium bedding, pillow-top beds, in-room safe, individually decorated

Standard Room, Multiple Beds

  • Sleeps 7
  • 1 Queen Bed, 1 Twin Bunk Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

Combined shower/bathtub, free toiletries, hair dryer, towels

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Premium bedding, pillow-top beds, in-room safe, individually decorated

Standard Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Mobility, Accessible Tub)

Combined shower/bathtub, free toiletries, hair dryer, towels

Standard Room, 1 Queen Bed, Accessible (Mobility, Accessible Tub)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Premium bedding, pillow-top beds, in-room safe, individually decorated

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

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About this property

Holiday Inn Express New Orleans - St Charles, an IHG Hotel

Hotel with free breakfast, steps from National World War II Museum
This smoke-free hotel features a fitness center, valet parking, and a microwave in a common area. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a business center, a meeting room, and concierge services are onsite.
Holiday Inn Express New Orleans - St Charles, an IHG Hotel offers 135 air-conditioned accommodations with iPod docking stations and safes. Each accommodation is individually decorated. Pillowtop beds feature premium bedding. LCD televisions come with cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks; local and long-distance calls are complimentary (restrictions may apply). Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Holiday Inn Express New Orleans - St Charles, an IHG Hotel. During your stay, you're just a quick walk from National World War II Museum. Features include free breakfast and free WiFi in public areas, plus a gym.
  • Free buffet breakfast served daily
  • Free WiFi
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Steps from National World War II Museum and 11 minutes by foot from Ernest N. Morial Convention Center
Public spaces have free WiFi. A business center and a meeting room are available. Free breakfast is available daily. A fitness center, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Express New Orleans - St Charles, an IHG Hotel. Parking is available for a fee.

This 3-star New Orleans hotel is smoke free.

Guests are served free buffet breakfast daily from 7:00 AM to 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Valet parking on site (USD 45 per night)

Food and drink

  • Free buffet breakfast available daily 7:00 AM–10:00 AM

Things to do

  • Fitness centre

Family friendly

  • Free cots/infant beds
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Business centre
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Shared microwave
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • TV channels
  • iPod dock
  • LCD TV

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Individually decorated
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per day.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 45 per night
  • Rollaway bed fee: USD 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Modern
Hotel Modern New Orleans
Modern Hotel
Modern Hotel New Orleans
Modern New Orleans
Modern New Orleans Hotel
New Orleans Hotel Modern
New Orleans Modern Hotel
Hotel Le Cirque New Orleans
Le Cirque New Orleans
Holiday Inn Express New Orleans St Charles Hotel
Holiday Inn Express New Orleans St Charles
Hotel Holiday Inn Express New Orleans - St Charles New Orleans
New Orleans Holiday Inn Express New Orleans - St Charles Hotel
Hotel Holiday Inn Express New Orleans - St Charles
Holiday Inn Express New Orleans - St Charles New Orleans
Hotel Modern New Orleans
Holiday Inn Express St Charles Hotel
Holiday Inn Express St Charles
Express New Orleans St Charles

Holiday Inn Express New Orleans - St Charles, an IHG Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 388 out of 924 reviews" "
Rating 8 - Good. 241 out of 924 reviews" "
Rating 6 - Okay. 110 out of 924 reviews" "
Rating 4 - Poor. 74 out of 924 reviews" "
Rating 2 - Terrible. 111 out of 924 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Dwight

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty decent place to stay. Friendly staff, clean rooms, good breakfast. Overall decent place.
Stayed 2 nights in Sep 2024

10/10 Excellent

Will

Stayed 1 night in Oct 2024

10/10 Excellent

Gbalee

Liked: Cleanliness, staff & service, room comfort
Cruise
The bath tub was not draining. There were some small liquor bottles under the stool. The room was ver small and no stand working desk.
Stayed 1 night in Oct 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

6/10 Okay

allan

Travelled with family
Liked: Staff & service
i like the good friendly atmosphere however the room could use some updating in the bathroom. obviously the room has seen water from above
Stayed 8 nights in Sep 2024

6/10 Okay

Donald

Travelled with family
Disliked: Cleanliness, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Destiny

Liked: Staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

GERALD

Liked: Amenities
Nice staff, well maintained, great location.
Stayed 6 nights in Sep 2024

10/10 Excellent

Natalia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Perfect !!! Amazing, very comfortable and excellent service.
Stayed 1 night in Oct 2024

2/10 Terrible

Raymond

Stayed 3 nights in Sep 2024

8/10 Good

jocelyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

8/10 Good

Curt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central to muse
Stayed 3 nights in Sep 2024

10/10 Excellent

Otis

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was nice and professional. The location was close to main attractions. The room was decent. I enjoyed my stay. I had to pay a little extra for parking, because the property didn’t have parking. The lot was conveniently located right next to property.
Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Brittany

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff
Stayed 1 night in Sep 2024

2/10 Terrible

Robert

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I initially make reseat the hotel for 5 nights to be paid once i arrived at the hotel. The hotel billed me 1st night sysy even though i was unfortunately delayed by the airline in arriving until the next day. Secondly the hotel management instructed the staff to repeatedly authorize my credit card daily for my stay instead on once upon my arrival. Prior to my arrival the hotel front desk staff hung up on me while trying to resolve unexpected delays and arrival details.
Stayed 5 nights in Sep 2024

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff was courteous and competent.
Stayed 2 nights in Sep 2024

10/10 Excellent

Andrzej

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All what I needed was provided
Stayed 1 night in Sep 2024

8/10 Good

Reid

Liked: Cleanliness, staff & service, room comfort
Stayed 6 nights in Sep 2024

2/10 Terrible

Elliot

Stayed 2 nights in Sep 2024

10/10 Excellent

Tammy

Liked: Property conditions & facilities, room comfort
Lovers getway
It was awesome great location
Stayed 1 night in Sep 2024

6/10 Okay

Chad A

Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Sep 2024

10/10 Excellent

Diamonta

Liked: Cleanliness, staff & service, property conditions & facilities
A
Stayed 2 nights in Sep 2024

2/10 Terrible

Christopher, Baton Rouge

Travelled with group
Liked: Property conditions & facilities
Disliked: Cleanliness, amenities
I paid $57 for parking only to find out the hotel was overbooked. At least 8 paying guest were inconvenienced. Wound up paying double for a hotel and parking again. It wasnt a good experience. Hotel did look clean though. Tighten up, Express.
Stayed 2 nights in Sep 2024

6/10 Okay

Brian

Travelled with group
Liked: Cleanliness, staff & service
So So
Location was excellent for attending the New Orleans Saints game. Staff was friendly and helpful. Lock to room door was not working correctly. Shower was abysmal!
Stayed 1 night in Sep 2024