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Holiday Inn Express New Orleans - St Charles by IHG

3.0 star property

Choose dates to view prices

Photo gallery for Holiday Inn Express New Orleans - St Charles by IHG

Exterior
Restaurant
Exterior
Exterior
Premium bedding, pillow-top beds, in-room safe, individually decorated

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking available
  • Breakfast included
  • Housekeeping
  • Gym
  • 24/7 front desk
  • Laundry

Explore the area

Map
936 Saint Charles Avenue, New Orleans, LA, 70130
  • National World War II Museum
    ‪4 min walk‬
  • Magazine Street
    ‪5 min walk‬
  • Ernest N. Morial Convention Center
    ‪11 min walk‬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪25 min drive‬

Room options

View all photos for Standard Room, 1 King Bed (Extra Floor Space)

Combined shower/bathtub, free toiletries, hair dryer, towels

Standard Room, 1 King Bed (Extra Floor Space)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Combined shower/bathtub, free toiletries, hair dryer, towels

Standard Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Mobility, Roll-In Shower)

Combined shower/bathtub, free toiletries, hair dryer, towels

Standard Room, 1 Queen Bed, Accessible (Mobility, Roll-In Shower)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility)

Combined shower/bathtub, free toiletries, hair dryer, towels

Standard Room, 2 Queen Beds, Accessible (Mobility)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Combined shower/bathtub, free toiletries, hair dryer, towels

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, Multiple Beds

Premium bedding, pillow-top beds, in-room safe, individually decorated

Standard Room, Multiple Beds

  • Sleeps 5
  • 1 Queen Bed and 1 Twin Bunk Bed

View all photos for Standard Room, Multiple Beds

Premium bedding, pillow-top beds, in-room safe, individually decorated

Standard Room, Multiple Beds

  • Sleeps 7
  • 1 Queen Bed, 1 Twin Bunk Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

Combined shower/bathtub, free toiletries, hair dryer, towels

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Premium bedding, pillow-top beds, in-room safe, individually decorated

Standard Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Mobility, Accessible Tub)

Combined shower/bathtub, free toiletries, hair dryer, towels

Standard Room, 1 Queen Bed, Accessible (Mobility, Accessible Tub)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Premium bedding, pillow-top beds, in-room safe, individually decorated

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

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About this property

Holiday Inn Express New Orleans - St Charles by IHG

Hotel with free breakfast, steps from National World War II Museum
This smoke-free hotel features a fitness center, valet parking, and a microwave in a common area. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a business center, a meeting room, and concierge services are onsite.
Holiday Inn Express New Orleans - St Charles by IHG offers 135 air-conditioned accommodations with iPod docking stations and safes. Each accommodation is individually decorated. Pillowtop beds feature premium bedding. LCD televisions come with cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks; local and long-distance calls are complimentary (restrictions may apply). Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Holiday Inn Express New Orleans - St Charles by IHG. During your stay, you're just a quick walk from National World War II Museum. Features include free breakfast and free WiFi in public areas, plus a gym.
  • Free buffet breakfast served daily
  • Free WiFi
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Steps from National World War II Museum and 11 minutes by foot from Ernest N. Morial Convention Center
Public spaces have free WiFi. A business center and a meeting room are available. Free breakfast is available daily. A fitness center, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Express New Orleans - St Charles by IHG. Parking is available for a fee.

This 3-star New Orleans hotel is smoke free.

Guests are served free buffet breakfast daily from 7:00 AM to 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Valet parking on site (USD 45 per night)

Food and drink

  • Free buffet breakfast available daily 7:00 AM–10:00 AM

Things to do

  • Fitness centre

Family friendly

  • Free cots/infant beds
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Business centre
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Shared microwave
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • TV channels
  • iPod dock
  • LCD TV

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Individually decorated
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per day.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 45 per night
  • Rollaway bed fee: USD 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Modern
Hotel Modern New Orleans
Modern Hotel
Modern Hotel New Orleans
Modern New Orleans
Modern New Orleans Hotel
New Orleans Hotel Modern
New Orleans Modern Hotel
Hotel Le Cirque New Orleans
Le Cirque New Orleans
Holiday Inn Express New Orleans St Charles Hotel
Holiday Inn Express New Orleans St Charles
Hotel Holiday Inn Express New Orleans - St Charles New Orleans
New Orleans Holiday Inn Express New Orleans - St Charles Hotel
Hotel Holiday Inn Express New Orleans - St Charles
Holiday Inn Express New Orleans - St Charles New Orleans
Hotel Modern New Orleans
Holiday Inn Express St Charles Hotel
Holiday Inn Express St Charles
Express New Orleans St Charles

Holiday Inn Express New Orleans - St Charles by IHG Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 406 out of 966 reviews
Rating 8 - Good. 252 out of 966 reviews
Rating 6 - Okay. 113 out of 966 reviews
Rating 4 - Poor. 81 out of 966 reviews
Rating 2 - Terrible. 114 out of 966 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Wei-Kung

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

BARBARA

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Dale

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

2/10 Terrible

Sejin

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Horrible.
The hotel was not clean at all, it was not worth staying. I've changed rooms three times, the first room was full of a smoking smell in a room. My eyes and throat are getting itch due to the smoking smell as soon as I get in the room. So I requested to change the room, but the second room key was not working, and it was in repair. So I changed the room one more time, but it was super dirty (especially the bathroom), and every corner of the room had piles of dust. ]It is not worth $180 per night, so it shouldn't be classified as a 3-star hotel.
Stayed 1 night in Nov 2024

6/10 Okay

Nathan

Stayed 2 nights in Oct 2024

8/10 Good

William

Stayed 3 nights in Nov 2024

6/10 Okay

Fides

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

RAMON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Bryce

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You need a key to be able to access the building making my stay feel significantly safer compared to our first hotel. The lady working the desk when we arrived has been phenomenal with getting us checked in and trying to fix the tv that wouldn’t gain signal resulting in her moving us and having everything ready by the time we got our stuff rounded up and down stairs. Will definitely be planning to stay here again on our next trip here
Stayed 1 night in Nov 2024

8/10 Good

Franklin

Liked: Cleanliness, staff & service, property conditions & facilities
Easy check in, helpful staff, a little spendy, but worth it by the location.
Stayed 1 night in Nov 2024

10/10 Excellent

Kimisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They had a nice free breakfast!
Stayed 1 night in Nov 2024

8/10 Good

Eileen

Liked: Staff & service
Disliked: Cleanliness
Housekeeping should clean the room very well. Room needs some fixing.
Stayed 5 nights in Oct 2024

10/10 Excellent

Dulce

Stayed 3 nights in Oct 2024

10/10 Excellent

Marsha, Brooklyn

Travelled with family, Travelled with family and small children, Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 4 nights in Oct 2024

10/10 Excellent

Richard

Stayed 1 night in Oct 2024

4/10 Poor

Christian

Stayed 1 night in Nov 2024

10/10 Excellent

Forest

10/10 Excellent

Ciara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Danny

Travelled with group
Liked: Staff & service
Maria was absolutely the best. Very helpful, patient and kind.
Stayed 1 night in Nov 2024

8/10 Good

Tony

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Be prepared to pay heavily to park
Stayed 3 nights in Oct 2024

4/10 Poor

Johnny

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We had requested to have the AC looked into as it was out-of-order. The room temperature was unbearable yet no maintenance came to our complaint/request at the front desk.
Stayed 3 nights in Oct 2024

2/10 Terrible

Tracee

Stayed 2 nights in Oct 2024

2/10 Terrible

vivianne

Stayed 1 night in Oct 2024

4/10 Poor

Barbara

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Run Down in the Warehouse District
Stayed one night, first room - AC didn’t work. Moved to another room and the AC leaked… TV did not work. Management said they’d send maintenance, never did. Phone didn’t work either. Lights were temperamental. Run down hotel.
Stayed 1 night in Oct 2024

10/10 Excellent

Verna

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff are very pleasant and attentive
Stayed 3 nights in Oct 2024