Hilton New Orleans Riverside

4.0 star property

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Photo gallery for Hilton New Orleans Riverside

Premium bedding, down duvets, pillow-top beds, in-room safe
Property grounds
2 outdoor pools, pool loungers
Reception
View from room

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Housekeeping
  • 24/7 front desk
  • Bar
  • Parking available

Explore the area

Map
2 Poydras St, New Orleans, LA, 70130
  • Canal Street
    ‪4 min walk‬
  • Ernest N. Morial Convention Center
    ‪7 min walk‬
  • Bourbon Street
    ‪14 min walk‬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪26 min drive‬

Room options

Studio Suite, 1 King Bed

  • 58 sq m
  • Sleeps 3
  • 1 King Bed

Suite, 2 Bedrooms, Non Smoking

  • 141 sq m
  • Sleeps 8
  • 2 Queen Beds

Parlor, Suite, 1 Bedroom

  • 82 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

Standard Room, 1 King Bed

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

Premium Room, 1 King Bed

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, City View

  • City view
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

Premium Studio Suite, 1 King Bed

  • 58 sq m
  • Sleeps 3
  • 1 King Bed

Luxury Room, 2 Queen Beds (29th Floor)

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Bay View (Mobility & Hearing, Roll-in Shower)

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing, River View)

  • River view
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible, City View (Hearing)

  • City view
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

Premium Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

  • City view
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Room (Parlor)

  • River view
  • 57 sq m
  • Sleeps 3
  • 1 Twin Murphy Bed

Room, Accessible (Hearing)

  • 30 sq m
  • Sleeps 3
  • 1 Twin Murphy Bed

Room, 2 Queen Beds, Accessible, City View (Mobility & Hearing, Bathtub)

  • City view
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Premium Room, 2 Queen Beds, River View

  • River view
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Premium Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

  • City view
  • 29.7 sq m
  • Sleeps 3
  • 1 King Bed

Premium Room, 1 King Bed, River View

  • River view
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

Standard Room, 2 Queen Beds

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Hearing)

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Premium Room, 2 Queen Beds

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Hearing)

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing)

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, City View

  • City view
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Single Bed, Accessible, Bathtub (Parlor)

  • City view
  • 30 sq m
  • Sleeps 3
  • 1 Twin Bed

Executive Suite, 1 Bedroom

  • 30 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 2 Bedrooms (Parlor)

  • City view
  • 110 sq m
  • Sleeps 6
  • 1 Twin Murphy Bed

Room, 2 Queen Beds, Accessible, City View (Hearing)

  • City view
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Luxury Room, 1 King Bed (29th Floor)

  • City view
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Bathtub (Hearing)

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, River View (Hearing)

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

Premium Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Roll-In Shower)

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Bathtub (Hearing)

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

Standard Room, 1 King Bed

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

Room, Accessible, Bathtub (Mobility & Hearing)

  • 30 sq m
  • Sleeps 3
  • 1 Twin Murphy Bed

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About this property

Hilton New Orleans Riverside

Riverfront hotel with 2 restaurants connected to a shopping center in New Orleans
2 restaurants, 2 outdoor pools, and 2 bars/lounges are available at this smoke-free hotel. Additionally, a health club, 2 coffee shops/cafes, and a snack bar/deli are onsite.
Hilton New Orleans Riverside offers 1622 accommodations with safes and coffee/tea makers. Pillowtop beds feature down comforters and premium bedding. 37-inch LCD televisions come with premium cable channels and pay movies.

Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers. In-room wireless Internet access (speed: 50+ Mbps) is available for a surcharge. Housekeeping is provided daily.

7 indoor tennis courts and a health club are featured at the hotel. 2 outdoor swimming pools are on site along with a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Hilton New Orleans Riverside. During your stay, you'll be connected to a shopping center, and just a quick walk from Caesars New Orleans Casino. Features include 2 outdoor pools, 2 restaurants, and 2 bars.
  • Options for a bite to eat or a relaxing drink include 2 restaurants, 2 coffee shops/cafes, and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • WiFi for a fee
  • Valet parking, self parking, and RV/bus/truck parking available for a fee
  • Take a swim in the 2 outdoor pools
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes 7 indoor tennis courts, a gym, and a sauna
  • Guests have great things to say about the location and the helpful staff
  • Just a 4-minute walk from Canal Street and 4 minutes by foot from The Outlet Collection at Riverwalk
Hilton New Orleans Riverside offers its guests 2 outdoor swimming pools, indoor tennis courts, a health club, and a sauna. There are 2 restaurants and 2 coffee shops/cafes, as well as a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is available in public spaces for a fee.

Business amenities include a 24-hour business center and meeting rooms. Event space at this hotel measures 137923 square feet (12813 square meters) and includes a conference center. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Hilton New Orleans Riverside. Parking is available for a fee.

This 4-star New Orleans hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 11:00 AM.
Public Belt - Onsite cocktail bar.
Spirits - This lobby lounge serves lunch and dinner. Open daily.
Le Croissant - This restaurant serves breakfast only. Open daily.
Drago's Seafood Restauran - This seafood restaurant specializes in seafood and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
River Blends - Onsite café. Open daily.

Languages

English, Filipino, Italian, Spanish, Vietnamese

Property amenities

Internet

  • Available in all rooms: WiFi (USD 12.95 per night)
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: WiFi (USD 12.95 per night)

Parking and transport

  • Parking on site (USD 50 per night; includes in/out privileges)
  • Secured, covered valet parking on site (USD 58 per night; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: USD 32 per person
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • 2 restaurants
  • Snack bar/deli

Restaurants on site

  • Drago's Seafood Restauran
  • Le Croissant
  • Public Belt
  • River Blends
  • Spirits

Things to do

  • 2 outdoor pools
  • 7 indoor tennis courts
  • 8 indoor pickleball courts
  • Basketball
  • Fitness classes
  • Health club
  • Racquetball/squash
  • Sauna
  • Shopping
  • Tennis lessons
  • TV in common areas
  • Volleyball

Family friendly

  • 2 outdoor pools
  • Free cot
  • Free rollaway/extra bed
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (137,923 square foot of space)
  • Meeting rooms

Outdoors

  • On a river
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Free rollaway/extra bed
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch smart TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Guests will receive smart lock details

Access methods

Staffed front desk, smart lock

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 29.05 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 32.00 per person
  • Fee for in-room wireless internet: USD 12.95 per night (rates may vary)
  • Fee for wireless internet in public areas: USD 12.95 per night (rates may vary)
  • Self parking fee: USD 50 per night (in/out privileges)
  • Covered valet parking fee: USD 58 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Guests will receive smart lock details.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton New Orleans
Hilton New Orleans Riverside
Hilton Riverside
Hilton Riverside Hotel
Hilton Riverside Hotel New Orleans
Hilton Riverside New Orleans
New Orleans Riverside
Riverside Hilton
Riverside Hilton New Orleans
Riverside New Orleans Hilton
Hilton Hotel New Orleans
Hilton New Orleans Riverside Hotel New Orleans
Hilton New Orleans Riverside Hotel
Hilton New Orleans Riverside Hotel
Hilton New Orleans Riverside New Orleans
Hilton New Orleans Riverside Hotel New Orleans

Hilton New Orleans Riverside Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 667 out of 1085 reviews
Rating 8 - Good. 206 out of 1085 reviews
Rating 6 - Okay. 105 out of 1085 reviews
Rating 4 - Poor. 54 out of 1085 reviews
Rating 2 - Terrible. 53 out of 1085 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Debra, Plant City

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, we were on the 23rd floor which the rooms have been renovated everything was very nice!
Stayed 3 nights in Jan 2025

8/10 Good

Calvin

Stayed 1 night in Dec 2024

10/10 Excellent

Brittany

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, close to everything!
Stayed 3 nights in Jan 2025

10/10 Excellent

Zhasmen

Travelled with partner
Liked: Amenities
Everything was great, location, service, restaurants, Will stay there again👍
Stayed 4 nights in Dec 2024

10/10 Excellent

Diane

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love everything about this hotel . The staff rooms and the service is impeccable. Having the shops next door was awesome. Had a great stay and we will be back next year
Stayed 1 night in Dec 2024

6/10 Okay

Marie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a great place to stay overnight - close to the French Quarter & within walking distance to board our cruise ship. Check was very slow as there was a long line up - this could use some improvement.
Stayed 1 night in Jan 2025

10/10 Excellent

Timothy

Travelled with family
Liked: Amenities
It was amazing
Stayed 1 night in Jan 2025

10/10 Excellent

Kami

Stayed 2 nights in Jan 2025

10/10 Excellent

Seohyon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

chrystal

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

4/10 Poor

RobertEugene

they charged me $29 extra that was not in the expedia billing - and said it was written on the paper cover of the electronic key cover. for on-site cost. this was not part of the agreement with Expedia - a hidden fee. never trust those people again
Stayed 1 night in Jan 2025

8/10 Good

Tirso

Liked: Cleanliness, property conditions & facilities
Convenient and practical. Not very clear on how the river views are from each room with a view.
Stayed 1 night in Jan 2025

8/10 Good

JUNE, Baytown

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location close to casino and Aquarium. Need more front desk staff at busy times like check out 11AM. Only 2 working a line over 20 people. Housekeepping needs to check working of the room like a toilet running or burning hair dryer. Room was clean and plenty of towels.
Stayed 2 nights in Jan 2025

6/10 Okay

William

Business traveller
Liked: Cleanliness, staff & service
A big—very big—conference hotel of a late-'80s vintage. Rooms are well-sized and comfortable, though hardly glamorous; staff is hard-working and competent; but the facilities, especially restaurants and bars on the premises, are inadequate for the sheer size of the place. On the weekends in particular, there may be literally no place to eat that won't cost an hour. One small gem: a branch location of Cafe du Monde is a ten-minute walk from the lobby in an attached shopping mall.
Stayed 1 night in Jan 2025

10/10 Excellent

Tasha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Kiah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Justin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Gordon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Wilnara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, easy walk to the French Quarter and shopping. The access to the mall is conveniently located on the lower level of the hotel. Beautifully located on the Mississippi river - easily enjoyed the steamboats pulling up on the water. Look forward to visiting again.
Stayed 3 nights in Dec 2024

10/10 Excellent

Andrew

Liked: Cleanliness
Stayed 1 night in Dec 2024

6/10 Okay

Daniel John

Stayed 4 nights in Jan 2025

10/10 Excellent

Joel

Stayed 4 nights in Dec 2024

2/10 Terrible

Yvonne

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I did not like that I booked with Expedia to save money and ended up paying more!!!! I was informed when checking in that I would NOT be able to utilize any of my Hilton benefits and I would be charged an additional daily fee for booking with a third party!!! NEVER AGAIN!!!!!
Stayed 2 nights in Jan 2025

10/10 Excellent

Dr. Zurick

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024