Hilton New Orleans Riverside

4.0 star property

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Photo gallery for Hilton New Orleans Riverside

Premium Room, 1 King Bed
2 outdoor pools, pool loungers
Exterior
Premium Room, 2 Queen Beds
Daily buffet breakfast (USD 32.00 per person)

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Housekeeping
  • 24/7 front desk
  • Bar
  • Parking available

Explore the area

Map
2 Poydras St, New Orleans, LA, 70130
  • Canal Street
    ‪4 min walk‬
  • Ernest N. Morial Convention Center
    ‪7 min walk‬
  • Bourbon Street
    ‪14 min walk‬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪26 min drive‬

Room options

Studio Suite, 1 King Bed

  • 58 sq m
  • Sleeps 3
  • 1 King Bed

Suite, 2 Bedrooms, Non Smoking

  • 141 sq m
  • Sleeps 8
  • 2 Queen Beds

Parlor, Suite, 1 Bedroom

  • 82 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

Standard Room, 1 King Bed

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

Premium Room, 1 King Bed

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, City View

  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Premium Studio Suite, 1 King Bed

  • 58 sq m
  • Sleeps 3
  • 1 King Bed

Luxury Room, 2 Queen Beds (29th Floor)

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Bay View (Mobility & Hearing, Roll-in Shower)

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing, River View)

  • 30 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible, City View (Hearing)

  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Premium Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room (Parlor)

  • 57 sq m
  • River view
  • Sleeps 3
  • 1 Twin Murphy Bed

Room, Accessible (Hearing)

  • 30 sq m
  • Sleeps 3
  • 1 Twin Murphy Bed

Room, 2 Queen Beds, Accessible, City View (Mobility & Hearing, Bathtub)

  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Premium Room, 2 Queen Beds, River View

  • 30 sq m
  • River view
  • Sleeps 4
  • 2 Queen Beds

Premium Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

  • 29.7 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Premium Room, 1 King Bed, River View

  • 30 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

Standard Room, 2 Queen Beds

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Hearing)

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Premium Room, 2 Queen Beds

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Hearing)

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing)

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, City View

  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Single Bed, Accessible, Bathtub (Parlor)

  • 30 sq m
  • City view
  • Sleeps 3
  • 1 Twin Bed

Executive Suite, 1 Bedroom

  • 30 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 2 Bedrooms (Parlor)

  • 110 sq m
  • City view
  • Sleeps 6
  • 1 Twin Murphy Bed

Room, 2 Queen Beds, Accessible, City View (Hearing)

  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Luxury Room, 1 King Bed (29th Floor)

  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Bathtub (Hearing)

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, River View (Hearing)

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

Premium Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Roll-In Shower)

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Bathtub (Hearing)

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

Standard Room, 1 King Bed

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

Room, Accessible, Bathtub (Mobility & Hearing)

  • 30 sq m
  • Sleeps 3
  • 1 Twin Murphy Bed

Similar properties

About this property

Hilton New Orleans Riverside

Riverfront hotel with 2 restaurants connected to a shopping center in New Orleans
2 restaurants, 2 outdoor pools, and 2 bars/lounges are available at this smoke-free hotel. Additionally, a health club, 2 coffee shops/cafes, and a snack bar/deli are onsite.
Hilton New Orleans Riverside offers 1622 accommodations with safes and coffee/tea makers. Pillowtop beds feature down comforters and premium bedding. 37-inch LCD televisions come with premium cable channels and pay movies.

Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers. In-room wireless Internet access (speed: 50+ Mbps) is available for a surcharge. Housekeeping is provided daily.

7 indoor tennis courts and a health club are featured at the hotel. 2 outdoor swimming pools are on site along with a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Hilton New Orleans Riverside. During your stay, you'll be connected to a shopping center, and just a quick walk from Caesars New Orleans Casino. Features include 2 outdoor pools, 2 restaurants, and 2 bars.
  • Options for a bite to eat or a relaxing drink include 2 restaurants, 2 coffee shops/cafes, and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • WiFi for a fee
  • Valet parking, self parking, and RV/bus/truck parking available for a fee
  • Take a swim in the 2 outdoor pools
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes 7 indoor tennis courts, a gym, and a sauna
  • Guests have great things to say about the location and the helpful staff
  • Just a 4-minute walk from Canal Street and 4 minutes by foot from The Outlet Collection at Riverwalk
Hilton New Orleans Riverside offers its guests 2 outdoor swimming pools, indoor tennis courts, a health club, and a sauna. There are 2 restaurants and 2 coffee shops/cafes, as well as a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is available in public spaces for a fee.

Business amenities include a 24-hour business center and meeting rooms. Event space at this hotel measures 137923 square feet (12813 square meters) and includes a conference center. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Hilton New Orleans Riverside. Parking is available for a fee.

This 4-star New Orleans hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 11:00 AM.
Public Belt - Onsite cocktail bar.
Spirits - This lobby lounge serves lunch and dinner. Open daily.
Le Croissant - This restaurant serves breakfast only. Open daily.
Drago's Seafood Restauran - This seafood restaurant specializes in seafood and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
River Blends - Onsite café. Open daily.

Languages

English, Filipino, Italian, Spanish, Vietnamese

Property amenities

Internet

  • Available in all rooms: WiFi (USD 12.95 per night)
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: WiFi (USD 12.95 per night)

Parking and transport

  • Parking on site (USD 50 per night; includes in/out privileges)
  • Secured, covered valet parking on site (USD 58 per night; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: USD 32 per person
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • 2 restaurants
  • Snack bar/deli

Restaurants on site

  • Drago's Seafood Restauran
  • Le Croissant
  • Public Belt
  • River Blends
  • Spirits

Things to do

  • 2 outdoor pools
  • 7 indoor tennis courts
  • Basketball
  • Fitness classes
  • Health club
  • Racquetball/squash
  • Sauna
  • Shopping
  • Tennis lessons
  • TV in common areas
  • Volleyball

Family friendly

  • 2 outdoor pools
  • Free cot
  • Free rollaway/extra bed
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (137,923 square foot of space)
  • Meeting rooms

Outdoors

  • On a river
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Free rollaway/extra bed
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch smart TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Guests will receive smart lock details

Access methods

Staffed front desk, smart lock

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 29.05 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 32.00 per person
  • Fee for in-room wireless internet: USD 12.95 per night (rates may vary)
  • Fee for wireless internet in public areas: USD 12.95 per night (rates may vary)
  • Self parking fee: USD 50 per night (in/out privileges)
  • Covered valet parking fee: USD 58 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Guests will receive smart lock details.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton New Orleans
Hilton New Orleans Riverside
Hilton Riverside
Hilton Riverside Hotel
Hilton Riverside Hotel New Orleans
Hilton Riverside New Orleans
New Orleans Riverside
Riverside Hilton
Riverside Hilton New Orleans
Riverside New Orleans Hilton
Hilton Hotel New Orleans
Hilton New Orleans Riverside Hotel New Orleans
Hilton New Orleans Riverside Hotel
Hilton New Orleans Riverside Hotel
Hilton New Orleans Riverside New Orleans
Hilton New Orleans Riverside Hotel New Orleans

Hilton New Orleans Riverside Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 779 out of 1280 reviews
Rating 8 - Good. 244 out of 1280 reviews
Rating 6 - Okay. 123 out of 1280 reviews
Rating 4 - Poor. 68 out of 1280 reviews
Rating 2 - Terrible. 66 out of 1280 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

KAREN

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It is a beautiful hotel; multiple levels with eateries and such. I was very disappointed with the room service; we ordered at 1115a and didnt teceive the lukewarm meal until 1240p. This is after calling a couple of times, being directed elsewhere but the dining services. At that point i was told that the delay was d/t them only having 1 server.
Stayed 3 nights in Dec 2024

10/10 Excellent

EARNEST

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My room was amazing and I'll be seeing y'all very soon I will book with y'all again
Stayed 1 night in Dec 2024

10/10 Excellent

Angela

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room 2535. Did not have hot water.
Stayed 1 night in Dec 2024

8/10 Good

Courtney

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff was very helpful and courteous. Rooms were very clean. French quarter is a short walk and street car stop is a few blocks from hotel entrance. Hotel could use some modern updates (TV did not work if it was cloudy or raining due to satellite, no usb outlets for charging devices, etc.). Overall it was a good stay.
Stayed 4 nights in Dec 2024

10/10 Excellent

Alina

Stayed 1 night in Dec 2024

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Dec 2024

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
I love being next to the river. Everybody has been very pleasant. There was nothing that I didn't like
Stayed 1 night in Dec 2024

6/10 Okay

david

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
At check in, i was forced to pay an amenity fee. 25.00 per day, despite it being near 10 pm. On the first night the wifi was down so i paid 25 for nothing. The 2 free bottles of water were the only amenities that were of any value to me, and they were werent 25 dollars. I wont be staying or recommending Hilton to anyone in the future if thats how they trwar their guests.
Stayed 2 nights in Dec 2024

10/10 Excellent

Igor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
grate location, good service, quiet and relax room
Stayed 3 nights in Dec 2024

4/10 Poor

Shuang

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The check-in service is so slow, took around 30mins with 2 people ahead of me. They gave me the wrong room, I paid for a city view and I can’t see any city from my windows. They don’t explain the services properly, they charge a $25 USD resort package that includes the wifi, 2 bottles of water which I had to call them and get room service delivered it cause it ran out when we checked in, a $10 credit that can go charged to the room, and a laundry credit which we didn’t use. We stayed one night, checked out and walked through the outlet to the cruise terminal. The location is excellent but the room is not very good.
Stayed 1 night in Dec 2024

2/10 Terrible

Raveshnee

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Guest services was unprofessional. They were unable to assist with an early or late check in.
Stayed 1 night in Dec 2024

8/10 Good

Kaleab

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

8/10 Good

L C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

4/10 Poor

Thin Myat

Liked: Property conditions & facilities
We didn’t get Room service for both days we stayed. Thank
Stayed 2 nights in Dec 2024

10/10 Excellent

Tawana

Stayed 1 night in Dec 2024

2/10 Terrible

Charlotte

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

8/10 Good

Chris

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2024

8/10 Good

Melissa, Wilkesboro

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Na
Stayed 3 nights in Oct 2024

10/10 Excellent

David

Stayed 1 night in Dec 2024

10/10 Excellent

K L

Liked: Cleanliness, staff & service, property conditions & facilities
Great weekend getaway
Stayed 2 nights in Dec 2024

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Okay
Stayed 1 night in Dec 2024

10/10 Excellent

Chase

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay will stay again
Stayed 1 night in Dec 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay. The restaurant is amazing
Stayed 2 nights in Dec 2024

8/10 Good

anna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hilton quality
Nice place to stay away from hustle and noise of French Quarter. Clean and quiet room with nice amenities. Will stay here next time I'm NOLA.
Stayed 1 night in Dec 2024